2010 Saab 9-3
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2010 Saab 9-3. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2010 Saab 9-3. Newest first.
General Motors LLC (GM) is recalling certain model year 2006-2011 Saab 9-3 vehicles manufactured May 31, 2002, to February 15, 2011, 2006-2009 Saab 9-5 vehicles manufactured June 7, 2005, to May 28, 2009, and 2008-2009 Saturn Astra vehicles manufactured April 11, 2007, to July 24, 2008. Upon deployment of the driver's frontal air bag, excessive internal…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the driver's frontal air bag inflator on Saab 9-3 and 9-5 vehicles and will replace the driver's frontal airbag module on Saturn Astra vehicles, free of charge. The recall began on March 1, 2017. Owners may contact Saab customer service at 1-800-955-9007 or Saturn customer service at 1-800-553-6000. GM's number for this recall is 28810.
General Motors LLC (GM) is recalling certain model year 2004-2011 Saab 9-3 Convertible vehicles manufactured July 30, 2003, to February 15, 2011. In the affected vehicles, the driver's side front seat belt retractor may break, causing the seat belt webbing not to retract.
Risk and remedy
Risk
In the event of a crash, a seat belt that has not retracted may not properly restrain the seat occupant, increasing their risk of injury.
Remedy
GM will notify owners, and dealers will replace the driver's seat belt retractor, free of charge. The recall began on October 6, 2015. Owners may contact Saab customer service at 1-800-955-9007. GM's number for this recall is 14222. Note: Special Coverage 10086 will replace the passenger side seat belt retractor if it fails, free of charge, for the life of the vehicle.
Ti automotive IS recalling certain fuel pumps, part numbers tu456 and tu303, sold under various brand names as aftermarket and replacement equipment for the motor vehicles listed above. the defective fuel pump may seize, stopping the fuel flow to the engine creating a stalling condition.
Risk and remedy
Risk
A vehicle crash could occur should the engine stall while in use.
Remedy
Ti automotive will notify owners of record and will replace any defective fuel pump with a new or reworked fuel pump free of charge. the safety recall began on february 22, 2011. owners may contact ti automotive at 1-866-867-3759 or log on to www.recallresponse.com.
Saab IS recalling certain model year 2010 and 2011 passenger vehicles manufactured from june 2010 through december 2010. certain fuel pumps installed as original equipment may have internal components with incorrect specifications.
Risk and remedy
Risk
The subject fuel pumps can seize causing the engine to stall which increases the risk of a crash.
Remedy
Saab will notify owners and replace the defective fuel pumps free of charge. the safety recall began on march 3, 2011. owners may contact saab at 1-800-955-9007.
Owner complaints
30 complaints
What owners report most
Latest complaints
- Fuel system, other
The contact owns a 2010 Saab 9-3. The contact received notification of NHTSA Campaign Number: 11V015000 (Fuel System, Other) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
The contact owns a 2010 Saab 9-3. The contact received notification of NHTSA Campaign Number: 11V015000 (Fuel System, Other) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the fuel gauge failed to accurately provide fuel level in the vehicle. The contact stated that while the tank was a half tank full, the fuel gauge would drop to 0 gallons. The failure occurred intermittently. The check engine warning light was illuminated with a message indicating a fuel pump failure. The dealer was contacted; however, the vehicle was not diagnosed. The dealer confirmed that the remedy was not yet available. The manufacturer was made aware of the issue. The failure mileage was 104,000. Parts distribution disconnect.
- Fuel/propulsion system
Fuel pump deficiency. When I start the car in the morning to warm up before using it I notice and ear that it stall. After a second it accelerate to a normal rpm. It happens all the time since new (2010). I never received a fuel pump recall notice!
- Engine
Had a compression test after weak starting. All 4 cylinders read 100.need valve replacement and understand this IS a known problem in 2007-2011 saab 4 cylinder cars. No warranty or recall regarding this use of flawed valves
- Seat belts
The nhtsa announced a recall pertaining to the drivers side seatbelt not retracting. recall #14v318000. as of 3/10/17, my 2010 saab 9.3 sedan IS experiencing the same issue as the recall but, the recall only stipulates the convertible model. my question relates to how did the nhtsa determine it…
The nhtsa announced a recall pertaining to the drivers side seatbelt not retracting. recall #14v318000. as of 3/10/17, my 2010 saab 9.3 sedan IS experiencing the same issue as the recall but, the recall only stipulates the convertible model. my question relates to how did the nhtsa determine it was only that model and not the others? right now my seatbelt doesn't retract when extended in the normal operating extended position. I feel this IS an extreme safety issue which could potentially involve all other 2010 models. please clarify.
- Air bags
I have called viking saab and registered on their web site months ago to have my airbag replaced as they are the only authorized saab place in houston, texas, to replace it. they have not contacted me. I don't know what else to do. when I called there they told me to register on their web site. I did that and nothing has happened.
- Air bags · Electrical system › Ignition
2010 saab 9-3. Consumer writes in regards to takata airbag recall. *Ld the consumer stated after having the recall completed the key would no longer turn in the ignition. The cim was replaced and two new keys were had to be programmed. Two broken front coil springs were discovered. The consumer requested a reimbursement for the costs accumulated from having to purchase a rental vehicle. Updated 10/03/2017*js
- Air bags
Takata recall-i received a recall notice in march 2016. I have contacted the saab service center on four different occasions to try to determine when the air bag will be replaced. I have always received the same response: "we have no idea when we will be able to replace your air bag". I have also…
Takata recall-i received a recall notice in march 2016. I have contacted the saab service center on four different occasions to try to determine when the air bag will be replaced. I have always received the same response: "we have no idea when we will be able to replace your air bag". I have also been told that they, the manufacturer, do not believe that there IS a safety issue. People have been hurt and killed. There IS a safety issue. They have told me that older vehicles located in the higher humidity zones take priority. I have explained that my car IS a 2010 and IS located in zone b. I understand that this IS not the highest humidity zone but it IS the second most and it IS much older than most cars that are receiving replacement air bags. I know 4 people who have already had the air bags in their vehicles replaced and they are in the same zone and are much newer than my vehicle. Even though this vehicle IS in my name, I purchased it for my 18 year old daughter and everyday she IS in this car, I have major anxiety issues. The reason that I am contacting you IS to determine why the manufacturer has no idea when they will be able to replace this faulty air bag. I find this response unacceptable. I also have a hard time accepting the fact that newer vehicles in the same area have already had their air bags replaced and I am still waiting. I contacted a one of your representatives today about this issue and they advised me to submit a complaint. I would greatly appreciate any help that you can provide in order to correct this issue so that I can be assured that my daughter IS safe when she IS driving this vehicle. thank you very much [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Air bags
Takata recall - I received a letter over a year ago that my saab 93 was on the recall list for airbags. looking for an update as to when the replacements will be available.
- Air bags
TL* the contact owns a 2010 saab 9-3. The contact received notification of nhtsa campaign number: 16v063000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Takada recall. I have been told by the service manager at the cadillac dealership in norwood, massachusetts that he does not know when or even if gm will replace the air bag. Gm has not contacted delearship with any information.
- Air bags
I received a recall for the subject car back in march 2016. I am being told that they have no idea when they will be able to replace this faulty air bag. I have called several times and they still cannot give me a time frame. I realize that this recall IS very large however my daughter drives this…
I received a recall for the subject car back in march 2016. I am being told that they have no idea when they will be able to replace this faulty air bag. I have called several times and they still cannot give me a time frame. I realize that this recall IS very large however my daughter drives this car and this makes me very uncomfortable. I have asked if they would supply a loaner car and they said no because they believe that the car IS safe to drive. If it was safe to drive why IS there a recall. I would like to know what other recourse I have until the replacement parts are available.
- Air bags
TL* takata recall. The contact owns a 2010 saab 9-3. The contact received notification of nhtsa campaign number: 16v063000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
I received a notice dated march 16 regarding the airbag and that inflation may result in injury or death - there IS currently no resolution for this issue. in the event of an inflator rupture, metal fragments could pass through the air bag cushion material, which may result in injury or death to vehicle occupants. parts are not available, but in the mean time I could be killed
- Air bags
TL* takata recall. The contact owns a 2010 saab 9-3. The contact received notification of nhtsa campaign number: 16v063000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2010 saab 9-3. The contact received notification of nhtsa campaign number: 16v063000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Takata recall notice march, 2016. To date general motors has made no effort to repair or replace the airbag. I have been unsuccessful in having the vehicle repaired.
- Air bags
TL* the contact owns a 2010 saab 9-3. The contact received notification of nhtsa campaign number: 16v063000 (air bags). The vehicle was taken to a dealer for repair; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Air bags
Takat recall. have not been replaced and gm and dealership refuse to provide loaner vehicle. the dealership service rep told me it was still safe to drive the vehicle even though the vehicle has spent 6 years in a hot, humid climate. gm's hotline rep promised a return call from supervisor but no…
Takat recall. have not been replaced and gm and dealership refuse to provide loaner vehicle. the dealership service rep told me it was still safe to drive the vehicle even though the vehicle has spent 6 years in a hot, humid climate. gm's hotline rep promised a return call from supervisor but no one ever called. I have no vehicle to drive and cannot afford to buy another vehicle; and I can't sell this vehicle because of the defective airbag. Nhtsa website says the recall was issued in may but I received my recall notice in march 2016. It has been over six months.
- Air bags
TL* takata recall. The contact owns a 2010 saab 9-3. The contact received notification of nhtsa campaign number: 16v063000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* takata recall. The contact owns a 2010 saab 9-3. The contact received notification of nhtsa campaign number: 16v063000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. ..Updated 10/18/16 *bf updated 03/14/17*jb
- Air bags
Takata recall - recall announced in february 2016, and dealership still unable to remedy problem. I have no assurance that there IS any intention to fix this potentially deadly problem.
- Air bags
Takata recall. given that these devices are potentially dangerous, possibly inflicting great harm or death, why are instructions not being given to disable the bags until corrective action has been implemented? the gm dealer I first approached said they were not authorized to disable the bags.…
Takata recall. given that these devices are potentially dangerous, possibly inflicting great harm or death, why are instructions not being given to disable the bags until corrective action has been implemented? the gm dealer I first approached said they were not authorized to disable the bags. the second said the same but added " you know they are fuzed don't you?" . din my view disabling the bags [whle awaiting the repair should be the option of the owner. request comment/guidance.
- Air bags
TL* takata recall. The contact owns a 2010 saab 9-3. The contact received notification of nhtsa campaign number: 16v063000 (air bags); however, the parts for the recall were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2010 saab 9-3. The contact received notification of nhtsa campaign number: 16v063000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* the contact owns a 2010 saab 9-3. The contact received notification of nhtsa campaign number: 16v063000 (air bags) and felt that the part expected availability date was unreasonable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
G.m. Has no information when a safe replacement will be a available. Not acceptable, the older the car IS the more susceptible it IS for the defect, another death has just been reported in a honda and g.m. Expects me to drive the car. How many more people have to die because certain companies are allowed to build garbage? I have an idea make them make their cars as safe as a tesla.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002441This service bulletin provides information for engine oil life monitor operation calculation.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000160This service bulletin provides information on proper use of floor mats.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10254240Information on COAX Repair Kit Availability.
- 10253632Rear and Side Tempered Glass Spots.
- 10253527This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 10252974This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.
- 10252774This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
Every Saab 9-3 model year
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