2013 Scion Iq

Recalls

1 recall names the 2013 Scion Iq. Newest first.

• Air bags

  Nov 8, 2012NHTSA 12V52800011,153 vehicles

  Toyota is recalling certain model year 2012-2013 Scion IQ vehicles manufactured July 31, 2011, through October 12, 2012. The cable for the Occupant Classification System (OCS) may become damaged when sliding the passenger seat forward or backward.

  Risk and remedy

  Risk

  If the cable for the OCS becomes damaged, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

  Remedy

  Toyota will notify owners, and dealers will install a protective cover on the OCS weight sensor cable. The recall began on December 20, 2013. Owners may contact Toyota at 1-800-331-4331.

  Full recall details →

Owner complaints

What owners report most

1. Engine5
2. Air bags1
3. Steering1
4. Structure1

Latest complaints

• Oct 27, 2020CA40,800 mi
  Engine
  Rough idle and engine shutting off while driving. Vehicle IS at toyota dealer and diagnostic has been performed. Dealer has determined the cause to be internal carbon deposit in the combustion chambers. Toyota IS refusing to cover the repair in their warranty enhancement program ZG8 because my vin…

  Rough idle and engine shutting off while driving. Vehicle IS at toyota dealer and diagnostic has been performed. Dealer has determined the cause to be internal carbon deposit in the combustion chambers. Toyota IS refusing to cover the repair in their warranty enhancement program ZG8 because my vin wasn't part of the original creation for the program ZG8. This IS an extremely dangerous issue due to the fact that my engine IS unexpectedly shutting off while driving. My vehicle only has 41063 miles on the engine and unfortunately for me the 5 years or 60,000 miles new vehile limited warranty has passed the 5 year mark. The toyota mechanics will be following the toyota service bulletin: 0008-16 in making the repairs even though toyota refuses to acknowledge my vin in their warranty enhancement program. I'm forced to pay $1761.75 out of my pocket for their engine flaw. I'm so disappointed with toyota, the whole reason I purchased this vehicle was because I believed toyota cared about their customers and that they made a dependable vehicle, apparently I've been misled by toyota.

• Jun 26, 2019IL97,000 mi
  Engine
  TL* the contact owns a 2013 scion iq. The contact stated that the engine was replaced in 2016 by advantage toyota of river oaks (1970 river oaks dr, calumet city, il 60409, (708) 862-0700). The repairs were completed under the warranty. The vehicle was recently taken back to the same dealer for…

  TL* the contact owns a 2013 scion iq. The contact stated that the engine was replaced in 2016 by advantage toyota of river oaks (1970 river oaks dr, calumet city, il 60409, (708) 862-0700). The repairs were completed under the warranty. The vehicle was recently taken back to the same dealer for an oil change and the contact was informed that the vehicle was included in an unknown recall. After three weeks, the dealer replaced the engine valve springs per the recall. After the repair, the engine and front end of the vehicle began shaking. The dealer provided a loaner vehicle and kept the contact's vehicle for another week. The dealer observed that the engine shook and was loud, and the rpms revved. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer on three occasions. The contact spoke with the dealer's service manager who stated that they would check the vehicle one more time and then charge her for any future diagnostic tests. The manufacturer was not notified. The failure mileage was 97,000.

• Apr 29, 2019GA24,250 mi
  Engine
  Recalled for possibility of a valve spring breaking potentially causing the engine to stop working while under driving conditions. Recall notice indicated that the time for repairs was approximately 2 days and this was confirmed by the service department at valdosta toyota when the vehicle was…

  Recalled for possibility of a valve spring breaking potentially causing the engine to stop working while under driving conditions. Recall notice indicated that the time for repairs was approximately 2 days and this was confirmed by the service department at valdosta toyota when the vehicle was scheduled for repairs. The vehicle was taken tio the dealership on 3-31-19 and dropped off. It was finally finished and picked up on 4-20-19. The reasons that we were given by the dealership for it taking so long for the repairs was that the technician doing the repairs was continually not at work. Within a day after picking the vehicle up from the dealer the engine started to make a clicking sound. It was returned to the dealership and we were told that the clicking sound was not related to their repairs made under the recall, rather it was because the fuel system was defective and it would cost us $1940+ for it to be repaired. 5 days after picking the vehicle up from the dealer the engine conpletely quit as the vehicle was about to turn onto another road after stopping at a stop sign.. The vehicle was towed back to the dealer. We were told that it appeared the problem was the fly wheel, not related to their repair. There never had been any problem with the performace of this vehicle and its' engine before valdosta toyota took the engine apart to make the recall repairs. We have now been told that a number of other cars are in for normal repairs and that they will get to our car whenever they can. We are certain that valdosta toyota either did not properly repair the engine during the recall repairs or that they did further damage to it while they were doing the repairs.

• Mar 11, 2018NM86,000 mi
  Engine

  Excessive oil consumption, starting at 86K miles. Using 7 quarts of oil every 3,000 miles, with a starting capacity of 3.8 quarts. This means I'm doing 2 complete oil changes every 3K miles. Toyota dealership said it was normal for that car to use so much oil. Oil light came on about half way through my last oil change (1700 miles) check the dip stick and it was completely dry.

• Mar 21, 2014WA1,758 miCrash1 injury
  Air bags · Engine · Steering · Structure › Body
  (See seattle police) inc.# [xxx]) I was crossing dexter ave. N. To make a left turn at crockett st. Immediately I struck a ford explorer going n/b on dexter which had just pulled from the curb about 100' away. My car sustained front end damage and was declared a total wreck. The right front of the…

  (See seattle police) inc.# [xxx]) I was crossing dexter ave. N. To make a left turn at crockett st. Immediately I struck a ford explorer going n/b on dexter which had just pulled from the curb about 100' away. My car sustained front end damage and was declared a total wreck. The right front of the explorer sustained unknown damage which was repaired. I sustained four broken ribs and chest injuries (hospital costs $18K+. concerned about safety, I purchased the small car primarily because I was told it had 11 air bags and would be safe in an accident. no airbags deployed in the accident. My injuries were sustained from the steering wheel. I think the car was poorly built and I was misinformed about the safety of my car. In my estimation the who vehicles involved in the accident traveled a combined distance of only 100-150 feet before impact. toyota has sent me a copy of the data download from the iq, but, not being an engineer, I don't understand it. *tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10230369DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10230368DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10230367DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
• 10220158DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
• 10211828DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10211826CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart
• 10204546DL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
• 10204545RL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
• 10200383Automatic/Continuously Variable Transmission Replacement Precautions
• 10200379Immobilizer and Smart Key Reset
• 10185779TT: HVAC drain tube is found to be blocked/clogged.
• 10181769TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
• 10179604DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
• 10170750Technical Instructions: Customer Support Program ZKG ? Technical Instructions. December 12, 2019. This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the paint peeling condition is covered by this program, the authorized Toyota dealership may choose to coordinate to have the repainting repair performed by a non-Toyota repair facility (e.g. third-party collision repair facility, body shop, etc.).
• 10170749Dealer Package: December 12, 2019 This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the paint peeling condition is covered by this program, the authorized Toyota dealership may choose to coordinate to have the repainting repair performed by a non-Toyota repair facility (e.g. third-party collision repair facility, body shop, etc.).
• 10170717TSB: Some 2012 ? 2015 model year iQ painted with 070 Blizzard Pearl and 2008 ? 2015 model year xB vehicles painted with 040 Super White may exhibit peeling paint on one or more metal body panels. The paint may peel between the primer and E-coat layer, exposing the gray or brownishgreen E-coat. The affected panel(s) will require prepping and repainting to address this condition. The paint repair may need to be sublet to a body shop.
• 10170191TSB: OBSOLETE NOTICE December 20, 2019: This bulletin is no longer applicable and is now obsolete.
• 10164896Dealer Package: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10164888Dealer Package: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota's New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers' ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10164887Region Letter: Phase 1 ? Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels.
• 10164886Dealer Email: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. BEGINNING NOW: In Phase 1, the currently active phase, Toyota is preparing the repair for this condition and thus, the repair under this program is NOT AVAILABLE. During this phase, dealers should not do any repairs for this condition under this program. Beginning in August 2019, Toyota will send an owner notification letter to all owners informing them that their vehicle is covered under this Customer Support Program. During this phase, owners who have paid for repairs for this condition can seek reimbursement consideration for expenses incurred prior to September 26, 2019. A sample of this owner notification letter has been included for your reference.
• 10164885Region Email: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota's New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. BEGINNING NOW: In Phase 1, the currently active phase, Toyota is preparing the repair for this condition and thus, the repair under this program is NOT AVAILABLE. During this phase, dealers should not do any repairs for this condition under this program. Beginning in August 2019, Toyota will send an owner notification letter to all owners informing them that their vehicle is covered under this Customer Support Program. During this phase, owners who have paid for repairs for this condition can seek reimbursement consideration for expenses incurred prior to September 26, 2019. A sample of this owner notification letter has been included for your reference.
• 10134472SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
• 10134471SSB: Scion models equipped with the BeSpoke Premium Audio featuring Aha? require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update. NOTE-Map data will be released annually through the shipment of a Special Service Tool USB drive to each dealer. The SST must be stored in the SST cabinet to ensure it can be easily found.
• 10134013A new PDS Check Sheet has been developed for the 2013 model year iQ EV. Bulletins are available for items in bold type.
• 10134012Pre-delivery service check sheet
• 10134011To ensure the off-board charging functions and vehicle charging system are operating properly, inspect the charging functions during Pre-Delivery Service (PDS) following the procedures in this bulletin
• 10134010Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
• 10134009If the iQ EV is put into storage, the state of charge (SOC) of the EV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary.
• 10133954Some vehicles may exhibit a condition where condensation builds up on the inside of the lens of the Rear Combination Lamp Assembly. A new Rear Combination Lamp is now available to address this condition.
• 10133921Scion vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not perform as expected, please follow the steps in the recommendations section below.
• 10133919Starting with the 2010 model year, Scion began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
• 10133905Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprograming process and outlines use of the TIS and the CUW.
• 10133902When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the rick of further damage to electrical components.
• 10133843Some customers may inquire about the frequency and power output of the Smart Key/Smart Entry systems used on various models. The Smart Key/Smart Entry systems conform to all applicable FCC rules. This bulletin details the applicable specifications for these systems.
• 10133767Some Scion iQs may exhibit a rattle or clunk type noise coming from the top front strut mount area
• 10133766Some Scion iQs may exhibit a rattle or clunk type noise coming from the top front strut mount area
• 10133742To minimize possible damage to the tire pressure warning valve and transmitter, the following guidelines she be practiced when dismounting or mounting tires onto wheels that contain a Tire Pressure Monitoring System (TPMS).
• 10133710Some Scion iQs may exhibit a rattle or clunk type noise coming from the top front strut mount area
• 10133709Some Scion iQs may exhibit a rattle or clunk type noise coming from the top front strut mount area

Every Scion Iq model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.