2016 Scion TC
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2016 Scion TC. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2016 Scion TC. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain Toyota Racing Development (TRD) brake kits, part numbers PTR09-21111 and PTR09-52080, sold by Toyota as an optional accessory for model year 2008-2015 Scion xB, and 2011-2016 Scion tC vehicles. Over time, the brake hoses in these kits may fatigue and fail.
Risk and remedy
Risk
Failure of a brake hose will reduce braking performance and increase the risk of a crash.
Remedy
Toyota will notify all known owners of the Scion xB and Scion tC vehicles upon which an involved optional TRD Brake Kit could have been installed. If the vehicle is equipped with one of the TRD brake kits, it will be replaced with a standard equipment brake kit, free of charge. The recall began November 16, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0U.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal…
Risk and remedy
Risk
An incorrect label may lead an owner to overload the vehicle, increasing the risk of a crash.
Remedy
SET will notify owners, and provide a corrected label for placement over the inaccurate label, free of charge. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Yaris, Rav4, Land Cruiser and 4Runner vehicles, and Scion FR-S, iM, and TC vehicles manufactured January 28, 2016, to March 14, 2016. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these…
Risk and remedy
Risk
An incorrect label may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
SET will notify owners, and provide them a corrected label to be installed over the inaccurate label, free of charge. The recall began on June 3, 2016. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET16A.
Owner complaints
6 complaints1 involved a crash4 injuries
What owners report most
Latest complaints
- Seat belts
The contact owns a 2016 Scion TC. The contact stated while the vehicle was parked, the front driver's side seat belt retractor failed to function as intended. The vehicle was taken to an independent mechanic where it was diagnosed with a failed front driver's side seat belt retractor. The contact…
The contact owns a 2016 Scion TC. The contact stated while the vehicle was parked, the front driver's side seat belt retractor failed to function as intended. The vehicle was taken to an independent mechanic where it was diagnosed with a failed front driver's side seat belt retractor. The contact was informed that the front driver's side seat belt retractor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000. The VIN was unavailable.
- Unknown or other
While driving on the interstate, all of a sudden, I hear a loud bang. This sound sounded like a tire blew or a gun shot. Then I see glass rolling down the back windshield. After inspecting, it was the sunroof/moonroof that exploded outwords as if there was some pressure from the heat built up.My…
While driving on the interstate, all of a sudden, I hear a loud bang. This sound sounded like a tire blew or a gun shot. Then I see glass rolling down the back windshield. After inspecting, it was the sunroof/moonroof that exploded outwords as if there was some pressure from the heat built up.My brother was in the backseat, luckily the windshield was closed. He could have gotten seriously hurt from the glass debris falling onto him or into his eyes.After researching, this is a common situation for this model car, being the number 1 car reported for similar incidents.
- Service brakes
I have a recall on my brakes. I took it to toyota in newnan ga. they said it would be a few hours and I asked for a rental because it was my only day off and I have 3 kids and errands to run. They then proceded to tell me I dont have a recall. They lied to get out of letting me use a rental or another car. My brakes go bad alot its so unusual. I hope Toyota insures my safety with their lack of care and effort.
- Unknown or other
Driving on the highway and the moonroof shattered from the inside out. was not near any overpasses. this seems to be a problem with them just shattering and the manufacturers/dealerships won't do anything. Now I am having to pay for a issue that IS known and they won't cover it!
- Unknown or other
The sunroof of my vehicle suddenly exploded while we were traveling on the freeway at around 60mph. There are shattered glass all over me and especially to my passage at the front. The freeway IS wide-open, without debris and nothing overhead. All the windows and sunroof itself was closed when the…
The sunroof of my vehicle suddenly exploded while we were traveling on the freeway at around 60mph. There are shattered glass all over me and especially to my passage at the front. The freeway IS wide-open, without debris and nothing overhead. All the windows and sunroof itself was closed when the incident happened. It was a cloudy day, at sea-level with nothing extreme in the weather report. I could not think of anything external that could initiate this incident.
- Structure › Body
Stopped at a red light and was rear ended. Collision repair shop noted there was unibody/frame damage but was not totaled out. now we cannot trade in vehicle because the damage IS showing up on the carfax and nobody wants to touch it. we cannot get our insurance company or the repair shop to…
Stopped at a red light and was rear ended. Collision repair shop noted there was unibody/frame damage but was not totaled out. now we cannot trade in vehicle because the damage IS showing up on the carfax and nobody wants to touch it. we cannot get our insurance company or the repair shop to remove that info from the carfax because they supposedly fixed it. we are stuck between a rock and a hard place driving a vehicle around with frame damage.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10200378Pre-Delivery Service(PDS)
- 10200372Floor Mat Installation During PDS
- 10185779TT: HVAC drain tube is found to be blocked/clogged.
- 10178780DL: Toyota plans to send Safety Recall Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
- 10153260TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
- 10152156TSB: REVISION NOTICE August 23, 2017 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2015 ? 2016 model year tC vehicles, and 2016 model year iM vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Introduction. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip.
- 10142507TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Scion repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.
- 10140587TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: Careful inspection for paint chips/scratches and body dents/dings; Proper operation of electrical accessories (including interior light, clock, and radio reset); Interior cleanliness; Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of ?Final Inspection & Cleaning.?) A new PDS Check Sheet has been developed for the 2016 model year tC. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.
- 10140586TSB: 2016 Pre-Delivery Service Check Sheet
- 10140581TSB: The 2016 model year tC has a new accessory package known as Release Series 10.0 that includes an aero kit. To minimize damage to the aero kit?s front bumper spoiler during transportation, 2 spacers have been installed on each of the front shock absorber piston shafts to hold the front of the vehicle up approximately 2 inches over normal ride height. These 4 spacers must be removed from the front of the vehicle during Pre-Delivery Service (PDS).
- 10134472SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10134310SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection of the paint for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). Interior cleanliness. ? Proper function of mechanical systems.
- 10134272SSB: 2016 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side floor mats as well. Follow the appropriate installation procedure to attach the driver's side and passenger's side (if applicable) floor mat to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
- 10132900TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2016 model year iM vehicles, and 2015 ? 2016 tC vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2008 ? 2016 model year Scion vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
- 10132574SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10129992TSB: Some vehicles may display a 22-digit request code when attempting to perform a navigation map update.
- 10111573SSB: Some 2016 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected using the following procedure during Pre-Delivery Service (PDS). NOTE-Check ALL of the Smart Keys using this procedure.
- 10111572SSB: 2016 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side floor mats as well. Follow the appropriate installation procedure to attach the driver's side and passenger's side (if applicable) floor mat to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS). CAUTION ? ALWAYS verify the floor mat to ensure it is designed specifically for the model and model year it is being installed in. ? ONLY use floor mats that can be retained using the retaining clips. All OEM Scion floor mats are specifically designed to fit correctly and be retained using the retaining clips. ? Make sure the floor mat is properly placed on the vehicle carpet and secured with the retaining clips. If the driver side floor mat is NOT properly placed and secured, it could slip and interfere with the movement of the pedals during driving and may cause an accident. ? Verify the operation of the accelerator, brake, and clutch (if equipped) pedals and clearance to the mat. ? NEVER install more than one floor mat at a time in the driver's seating position. ? If applicable, any secondary set of floor mats (based upon customer preference, such as the all weather floor mats or other floor mats) MUST be placed in the trunk with all the packaging material intact. Do NOT install the secondary mat on top of the primary floor mat already installed in the driver's seating position.
- 10111571SSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's systems and components. Any problems that are found should be corrected immediately.
- 10111570SSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
- 10111422SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings.? Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of "Final Inspection & Cleaning.") A new PDS Check Sheet has been developed for the 2016 model year tC. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.
- 10111421SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of "Final Inspection & Cleaning.") A new PDS Check Sheet has been developed for the 2016 model year tC. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.
- 10111307TT: iPhone text messages do not appear on multi media display.
- 10111295SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.
- 10111190SSB: Some 2016 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected using the following procedure during Pre-Delivery Service (PDS). NOTE-Check ALL of the Smart Keys using this procedure.
- 10111189SSB: 2016 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side floor mats as well. Follow the appropriate installation procedure to attach the driver's side and passenger's side (if applicable) floor mat to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS). CAUTION * ALWAYS verify the floor mat to ensure it is designed specifically for the model and model year it is being installed in. * ONLY use floor mats that can be retained using the retaining clips. All OEM Scion floor mats are specifically designed to fit correctly and be retained using the retaining clips. * Make sure the floor mat is properly placed on the vehicle carpet and secured with the retaining clips. If the driver side floor mat is NOT properly placed and secured, it could slip and interfere with the movement of the pedals during driving and may cause an accident. * Verify the operation of the accelerator, brake, and clutch (if equipped) pedals and clearance to the mat. * NEVER install more than one floor mat at a time in the driver's seating position. * If applicable, any secondary set of floor mats (based upon customer preference, such as the all weather floor mats or other floor mats) MUST be placed in the trunk with all the packaging material intact. Do NOT install the secondary mat on top of the primary floor mat already installed in the driver?s seating position.
- 10111188SSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's systems and components. Any problems that are found should be corrected immediately.
- 10111187SSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
- 10111157TT: iPhone text messages do not appear on multi media display.
- 10111145SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.
- 10111132SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of "Final Inspection & Cleaning.") A new PDS Check Sheet has been developed for the 2016 model year tC. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.
- 10111131SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of "Final Inspection & Cleaning.") A new PDS Check Sheet has been developed for the 2016 model year tC. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.
- 10096984"Ssb: pre-delivery service (pds) IS a critical step in satisfying your dealerships new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: careful inspection of the paint for paint chips/scratches and body dents/dings. Proper operation of electrical accessories (including interior light, clock, and radio reset). Interior cleanliness. Proper function of mechanical systems. "
- 10093260Ssb: 2016 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side floor mats as well. Follow the appropriate installation procedure to attach the driver's side and passenger's side (if applicable) floor mat to the vehicle carpet using the floor mat retaining clips during pre-delivery service (pds).
- 10093002Tsb: pre-delivery service (pds) IS a critical step in satisfying your dealerships new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: careful inspection for paint chips/scratches and body dents/dings; proper operation of electrical accessories (including interior light, clock, and radio reset); interior cleanliness; proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for toyota and scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See pds check sheet item 9 of final inspection & cleaning.) a new pds check sheet has been developed for the 2016 model year tc. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.
- 10093001Tsb: 2016 pre-delivery service check sheet
- 10092766Tsb: the 2016 model year tc has a new accessory package known as release series 10.0 that includes an aero kit. To minimize damage to the aero kits front bumper spoiler during transportation, 2 spacers have been installed on each of the front shock absorber piston shafts to hold the front of the vehicle up approximately 2 inches over normal ride height. These 4 spacers must be removed from the front of the vehicle during pre-delivery service (pds).
Every Scion TC model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.