2010 Sprinter 3500

Owner complaints

Latest complaints

• Sep 19, 2011OR12,000 mi
  Tires
  I have had 4 kumho light truck tires fail on my motorhome this summer in rapid succession. every time they were replaced, I was told by the technician that it appeared to be a manufacturing defect. the belt separated internally. I have had to replace them at my own expense and the kumho tire…

  I have had 4 kumho light truck tires fail on my motorhome this summer in rapid succession. every time they were replaced, I was told by the technician that it appeared to be a manufacturing defect. the belt separated internally. I have had to replace them at my own expense and the kumho tire representative was not even interested in having the dot number. I believe this to be a life safety issue and that a recall should be initiated. *kb

• Jul 10, 2011TX18,605 mi
  Tires
  Upon returning home from a 3560 mile trip we discovered one flat tire on the inside right dual wheel of our 2010 fleetwood quest motorhome and two buldges on the outside of the left outside dual tire and what appeared to be a flap of rubber sticking out of the left inside dual tire. We then drove…

  Upon returning home from a 3560 mile trip we discovered one flat tire on the inside right dual wheel of our 2010 fleetwood quest motorhome and two buldges on the outside of the left outside dual tire and what appeared to be a flap of rubber sticking out of the left inside dual tire. We then drove, very slowly a short distance, to our local discount tire co. the discount tire salesman, called kumho tire co. Explaining the visible failure of the tires. Our salesman said the kumho representative on the phone knew exactly which tire he was referring to. On further examination of the 6 tires plus the original spare all were kumho road venture at LT 215/85r16 tires. 5 of the tires were found to have serious defects of belt package separation (all 4 dual wheel tires as well as the front tire on the driver's side). The salesman had also measured the tread saying it was excellent with little sign of wear. Kumho IS paying 62 percent of the cost of 6 new kumho tires directly through discount tire which we were able to apply to 6 new michelins tires , as we do not feel confident in kumho tires. The discount tire salesman said it's obvious our kumhos had a serious production defect and he was surprised we had not had at least one of our tires lose a complete tread and cause major damage. We are so thankful as we realize we could have had a serious accident. *Tr

• Jul 21, 2010TX4,200 mi
  Tires

  Defective tires. 2 tires static blowout, third tire bubble formed on sidewall, all within 2000 miles. these were on the original vehicle at time of purchasing new. replaced with 7 new tires. have pictures and 5 of the defective tires. *Tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
• 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
• 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
• 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10175743Disinfectant Solution Recommended for COVID-19
• 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10175733Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
• 10171648Check engine light on and fault codes P3005A9, P3005FF, P30074B in CDI Control Unit
• 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10169246Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
• 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10166537RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
• 10139985Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10139978Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10134813Status of Parts Ordering - Sprinter
• 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
• 10121927NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

Every Sprinter 3500 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.