2011 Suzuki SX4
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Suzuki › SX4 › 2011
These records cover every 2011 Suzuki SX4. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2011 Suzuki SX4. Newest first.
Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2010-2013 SX4 vehicles manufactured July 16, 2009, to November 1, 2012, and 2010-2013 Kizashi vehicles manufactured October 13, 2009, to October 31, 2012. The shift selector can be moved out of the "Park" position without depressing the brake pedal.
Risk and remedy
Risk
If the shift selector is moved out of the "Park" position while the brake pedal is not depressed, the vehicle may unexpectedly roll, increasing the risk of a vehicle crash.
Remedy
Suzuki will notify owners, and dealers will replace the shift selector assembly and inspect, and if necessary, replace the shift knob, free of charge. The recall began January 16, 2015. Owners may contact Suzuki customer service at 1-714-996-7040. Suzuki's number for this recall is VL.
Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2006-2011 Grand Vitara and 2007-2011 SX4 vehicles. In the affected vehicles, over time, the OCS sensor mat installed in the front passenger seat may fail due to repeated flexing of the mat from use of the seat. As a result, during a crash necessitating deployment, the air bag will…
Risk and remedy
Risk
Air bag deployment with a child in the front passenger side seat increases the risk of injury to that child.
Remedy
Suzuki will notify owners and dealers will replace the front passenger seat cushion assembly (which includes the OCS sensor mat) free of charge. Sufficient quantities of parts are not currently available to fix all of the affected vehicles. Owners will be notified of the recall in October 2013 and will receive a second notification when parts are available to have their vehicle repaired. The recall began on May 23, 2014. Owners may contact Suzuki at 1-800-934-0934. Suzuki's recall campaign number is VD.
Suzuki IS recalling certain model year 2009-2010 suzuki grand vitara multipurpose passenger vehicles equipped with 4-cylinder engines; model year 2011 suzuki grand vitara multipurpose passenger vehicles produced prior to october 17, 2010; model year 2010 suzuki SX4 passenger vehicles; and 2011 suzuki SX4 passenger vehicles produced prior to october 14…
Risk and remedy
Risk
If the drive belt comes off, requiring the driver to use increased steering effort, or the engine stalls, a vehicle crash could occur
Remedy
Dealers will replace the tension adjuster pulley with an improved part. this service will be performed free of charge. the safety recall began on february 16, 2011. owners may contact suzuki at 1-887-697-8985 or visit suzuki's website at http://www.suzukiauto.com.
Owner complaints
13 complaints1 involved a crash2 injuries
What owners report most
Latest complaints
- Electrical system · Exterior lighting · Structure › Body
Constant humming from the rear hatch lock actuator -- and the rear hatch partially unlocks and unlatches itself while the car IS in motion. the power locking system IS malfunctioning completely. the daytime running lights and automatic indoor dome light also stopped working. I replaced the rear…
Constant humming from the rear hatch lock actuator -- and the rear hatch partially unlocks and unlatches itself while the car IS in motion. the power locking system IS malfunctioning completely. the daytime running lights and automatic indoor dome light also stopped working. I replaced the rear hatch lock actuator with a brand new suzuki part, but determined this IS not the cause of the problem. per the attached pdfs of online repair forum posts, apparently all of these issues are part of a circuit that normally IS activated when one releases the parking brake. according to those who investigated the problem in some depth (see the attached pdfs), a short in this circuit ends up causing one of the terminals in the body control module ("bcm") to burn out. this IS a safety issue because (i) it IS dangerous to have the rear hatch release and/or fly open while driving, and (II) the daytime running lights also are disabled by this electrical failure. I made suzuki aware of this problem in december 2018 and again today. the problem likely entails a repair cost greater than $1,000, but suzuki IS unwilling to take any action.
- Power train
TL* the contact owns a 2011 suzuki SX4. The contact stated that the vehicle would not accelerate over 20 mph and the check engine warning indicator illuminated. The contact also stated that the failure occurred every day for the past three weeks. The vehicle was taken to fitzgerald wheaton (10915…
TL* the contact owns a 2011 suzuki SX4. The contact stated that the vehicle would not accelerate over 20 mph and the check engine warning indicator illuminated. The contact also stated that the failure occurred every day for the past three weeks. The vehicle was taken to fitzgerald wheaton (10915 georgia avenue, wheaton, md 20902) where it was diagnosed that the pressure control shift solenoid "b" failed and the entire transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 148,280.
- Electrical system
Vehicle stalled without warning. Vehicle IS difficult to steer when all electrical power went out. the only thing showing on the dashboard IS the engine symbol. Vehicle starts without problem after incident. *tr
- Power train
Tl*the contact owns a 2011 suzuki SX4. The contact received notification of nhtsa campaign number: 14v811000 (power train) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
- Air bags
TL* the contact owns a 2011 suzuki SX4. While operating the vehicle, the air bag warning light illuminated on the instrument panel. The vehicle was repaired under nhtsa campaign number: 13v405000 (air bags); however, upon inspection by the dealer, the vehicle was diagnosed with a failure on the…
TL* the contact owns a 2011 suzuki SX4. While operating the vehicle, the air bag warning light illuminated on the instrument panel. The vehicle was repaired under nhtsa campaign number: 13v405000 (air bags); however, upon inspection by the dealer, the vehicle was diagnosed with a failure on the driver side air bag that caused the warning light to illuminate. The contact was informed that the air bag was previously repaired on the passenger side. The manufacturer was made aware of the failure. The failure mileage was unknown.
- Air bags
TL* the contact owns a 2011 suzuki SX4. While proceeding through traffic at approximately 15 mph, the contact had to make a sudden stop to avoid entering the intersection on the red light. A driver entering the intersection failed to stop and crashed into the front passenger side of the contact's…
TL* the contact owns a 2011 suzuki SX4. While proceeding through traffic at approximately 15 mph, the contact had to make a sudden stop to avoid entering the intersection on the red light. A driver entering the intersection failed to stop and crashed into the front passenger side of the contact's vehicle. The passenger and driver side frontal air bags failed to deploy. The passenger and contact suffered back injuries, which required medical attention. A police report was filed. In addition, the contact received a recall notice for nhtsa campaign number: 13v405000 (air bags) in may of 2014. The dealer stated that the part was not available to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
- Air bags
TL* the contact owns a 2011 suzuki SX4. The contact stated that the passenger side air bag warning light remained illuminated although the passenger seat was occupied. The vehicle was repaired according to nhtsa campaign number: 13v405000 (air bags); however, the failure persisted. The manufacturer…
TL* the contact owns a 2011 suzuki SX4. The contact stated that the passenger side air bag warning light remained illuminated although the passenger seat was occupied. The vehicle was repaired according to nhtsa campaign number: 13v405000 (air bags); however, the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000. updated 12/2/14*cn the consumer stated the failure was passed its warranty therefore the cost for repair would not be covered. Updated 05/7/2015 *js
- Electrical system
TL* the contact owns a 2011 suzuki SX4. While driving at an unknown speed, the electrical components failed and the vehicle stalled. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 89,000.
- Wheels
TL* the contact owns a 2011 suzuki SX4. The contact stated there was a crack on the side of the valve stem that caused a slow leak in the tire. The vehicle was repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was 30000.
- Fuel system, gasoline · Power train › Automatic transmission
2011 suzuki sx 4 crossover. Consumer writes in regards to gas mileage and transmission issues *tgw the consumer stated the dealer informed him, it would take up to 5,000 miles in order for him to get 23 mpg. The consumer also stated there was a hesitation within the transmission while driving. *jb
- Equipment › Mechanical › Accessory scissor/screw/bottle jack/lift
TL* the contact owns a 2011 suzuki SX4. The contact stated was using the tire jack to lift the vehicle and change a tire. During the process, the bass of the jack bent and the vehicle fell back down to the ground. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 2,700. The vin was unavailable.
- Exterior lighting
TL* the contact owns a 2011 suzuki SX4 AWD (na). While driving approximately 65 mph, the contact attempted to turn on the high beams and the noticed the head lights had not been turned on. The contact stated the daytime running lights were illuminated and were bright and he thought the head light…
TL* the contact owns a 2011 suzuki SX4 AWD (na). While driving approximately 65 mph, the contact attempted to turn on the high beams and the noticed the head lights had not been turned on. The contact stated the daytime running lights were illuminated and were bright and he thought the head light were on. The instrument panel lights were illuminated which the contact stated usually indicated the tail lights are on. The contact went through the manual and stated it did not see information regarding the instrument panel illuminating without the headlight being illuminated. The dealer was contacted and stated that was the design of the vehicle. The manufacturer was contacted but because the contact was recording the call they could not speak with him. The approximate current mileage was 1,600.
- Power train › Automatic transmission
2008 forenza suzuki the transmission slips out of gear when driving and the computer on the dashboard may change from drive to reverse, park or neutral while the car IS in motion. the dealer states that it may not be covered under warranty. the passenger door handle broke off. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Occupant Classification System Failure
Suzuki Motor of America is conducting a safety recall to remedy the occupant classification system's (OCS) sensor mats in approximately 193,936 model year 2006-2011 Suzuki Grand Vitara and 2007-2011 Suzuki SX4 vehicles (see NHTSA recall 13V-405 for more details).The sensor mat installed in the front passenger seat can…
Suzuki Motor of America is conducting a safety recall to remedy the occupant classification system's (OCS) sensor mats in approximately 193,936 model year 2006-2011 Suzuki Grand Vitara and 2007-2011 Suzuki SX4 vehicles (see NHTSA recall 13V-405 for more details).The sensor mat installed in the front passenger seat can develop an electrical circuit disconnection as a result of repeated flexing of the seat from use of the seat.According to Suzuki, when the failure occurs, the OCS system, by design, will not suppress the frontal passenger air bag for a seated child or small-stature adult.A deploying passenger air bag can cause serious injury to such an occupant.The recall population excludes those vehicles that previously had proper remedies under the special coverage campaign for this issue (~11,600) that began in July 2012.The recall remedy will be to install a new front passenger seat cushion assembly that includes an improved OCS sensor mat and an OCS control module with updated algorithms designed to properly identify the type/size of the seated occupant.Consequently, this recall action will address various OCS related problems, including a programming error (associated with diagnostic trouble code B1318) related to detecting a change or shifting in load on the front passenger seat in the model year 2009 Grand Vitara and SX4 vehicles.This Preliminary Evaluation is closed.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10178750, 10185778, 10200217, 10200123, 10206368, 10217021, 10250561, 10254251, 10263756, 10283309, 10285166, 10294320, 10316125, 10323718, 10324530, 10326910, 10332645, 10347204, 10348957, 10349038, 10350237, 10353604, 10354901, 10355400, 10364190, 10367631, 10369777, 10371056, 10373558, 10375165, 10375789, 10376071, 10376621, 10378154, 10380794, 10382860, 10392447, 10392434, 10392599, 10393975, 10395430, 10395602, 10395821, 10395983, 10398172, 10400092, 10400035, 10401106, 10401424, 10404772, 10405359, 10406459, 10407500, 10409412, 10409993, 10413235, 10418162, 10419237, 10419578, 10425035, 10425212, 10426703, 10434905, 10435090, 10435091, 10437600, 10437892, 10437994, 10438100, 10438501, 10438613, 10439357, 10439979, 10440088, 10442968, 10442759, 10442883, 10443173, 10443592, 10443594, 10444434, 10445034, 10445447, 10446215, 10446580, 10447689, 10448161, 10448446, 10448499, 10448554, 10449238, 10450746, 10451260, 10452961, 10453168, 10453403, 10453376, 10454445, 10454978, 10455231, 10455529, 10456043, 10456367, 10456407, 10459063, 10460417, 10460510, 10462016, 10463337, 10464941, 10464693, 10467988, 10468641, 10479583, 10479929, 10481120, 10484053, 10484863, 10486369, 10486729, 10487379, 10491755, 10499622, 10506034, 10508282, 10511057, 10511439, 10512962, 10521656, 10521779, 10523512, 10523931, 10524266, 10526435, 10533196, 10535513, 10537314, 10537619, 10543672, 10544287.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10216558Reminder of the importance to conduct safety inspections for rust damage to suspension and related parts that could be caused by road salt or other chemicals applied to the roadway.
- 10152052This Service Bulletin was sent by Suzuki Motor Corporation to its authorized Suzuki automobile distributors in the U.S., explaining the importance of proper inspection and maintenance of suspension lower arm ball joints to prevent the ball stud from becoming separated from the suspension lower arm.
- 10115290This bulletin describes corrective action needed to address complaints of reduction in engine power output due to activation of the continuously variable transmission (CVT) temperature protection control system due to deterioration of the CVT fluid or malfunction of the transmission control module.
- 10087001This bulletin announces the availability of an improved driveshaft flange and differential side oil seal for 4WD SX4 vehicles. The improved parts have been designed to improve prevention of corrosion on vehicles driven in severe weather conditions.
- 10044321Suzuki: due to repeated flexing, the front passenger sensing system circuit located within seat bottom cushion assembly, have an electric disconnection. Updated 04/10/2013
- 10044319Suzuki: on certain vehicles, within the front passenger seat bottom cushion, the sensing sensor mat, an electric circuit disconnection may have developed, due to repeated flexing.
- 10044041Suzuki: see document search button for owner letter. Warranty extension for 'air bag' warning light illumination. Updated 7/25/12.
- 10042157Suzuki: on certain my 2012 vehicles (sx4/kizashi) equipped with continuously variable transmission (cvt), a voluntary emission campaign has been conducted from manufacturer.
- 10042156Suzuki: the reprogramming of the cvt controller (tcm) IS an emission service campaign for model year 2012.
Every Suzuki SX4 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.