2012 Suzuki SX4
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Suzuki › SX4 › 2012
These records cover every 2012 Suzuki SX4. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2012 Suzuki SX4. Newest first.
Suzuki Motor America, Inc. (Suzuki) is recalling certain 2012-2013 Suzuki SX4 vehicles. The power steering pump may seize causing a loss of steering assist.
Risk and remedy
Risk
A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Remedy
Suzuki has notified owners, and dealers will replace the power steering pump with an improved one, free of charge. The recall began October 25, 2019. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is CZ.
Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2012-2103 Suzuki SX4 vehicles manufactured September 3, 2011, to April 5, 2013. In the affected vehicles, insufficient clearance between the power steering pump body and the power steering fluid control valve may cause improper movement of the valve, and as a result, the power steering…
Risk and remedy
Risk
A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Remedy
Suzuki will notify owners, and dealers will replace the power steering pump, free of charge. The recall began on October 9, 2015. Owners may contact Suzuki's customer service number at 1-800-934-0934. Suzuki's number for this recall is VS.
Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2010-2013 SX4 vehicles manufactured July 16, 2009, to November 1, 2012, and 2010-2013 Kizashi vehicles manufactured October 13, 2009, to October 31, 2012. The shift selector can be moved out of the "Park" position without depressing the brake pedal.
Risk and remedy
Risk
If the shift selector is moved out of the "Park" position while the brake pedal is not depressed, the vehicle may unexpectedly roll, increasing the risk of a vehicle crash.
Remedy
Suzuki will notify owners, and dealers will replace the shift selector assembly and inspect, and if necessary, replace the shift knob, free of charge. The recall began January 16, 2015. Owners may contact Suzuki customer service at 1-714-996-7040. Suzuki's number for this recall is VL.
Owner complaints
40 complaints2 involved a crash1 involved a fire2 injuries
What owners report most
Latest complaints
- Air bags
The contact owns a 2012 Suzuki SX4. The contact stated while the vehicle was parked and the engine was running, the air bags independently deployed. The contact stated that the failure had occurred while the contact was on the outside of the vehicle, removing items from the rear seat on the rear…
The contact owns a 2012 Suzuki SX4. The contact stated while the vehicle was parked and the engine was running, the air bags independently deployed. The contact stated that the failure had occurred while the contact was on the outside of the vehicle, removing items from the rear seat on the rear passenger's side of the vehicle. The contact stated that the rear seat lever was lifted to lower the rear seat, and the front driver's side curtain air bag, and the rear passenger's side pillar air bag independently deployed. The failure occurred instantly when the rear seat was lowered. There was a loud sound but no smoke. The contact fell to the ground when the air bags deployed. The front passenger's seat belt was latched at the time; however, the front passenger's seat was unoccupied. The front passenger's seat belt became inoperable after the failure. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 153,750.
- Steering
The contact owns a 2012 Suzuki SX4. The contact stated while driving at approximately 73 MPH, the vehicle became difficult to maneuver. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering pump needed to be replaced. The vehicle was not…
The contact owns a 2012 Suzuki SX4. The contact stated while driving at approximately 73 MPH, the vehicle became difficult to maneuver. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously serviced under an undisclosed NHTSA recall that was associated with the failure. The failure mileage was approximately 121,000.
- Air bags · Air bags › Sensor › Occupant classification
The airbag sensor in the passenger seat failed. There is a known Supplemental Restraint System issue/recall in 2007-2011 Suzuki SX4s, however there has not been a recall for the 2012 model despite this being an issue beyond the aforementioned years. Affected vehicles may develop an electrical…
The airbag sensor in the passenger seat failed. There is a known Supplemental Restraint System issue/recall in 2007-2011 Suzuki SX4s, however there has not been a recall for the 2012 model despite this being an issue beyond the aforementioned years. Affected vehicles may develop an electrical circuit disconnection within the front passenger sensing system sensor mat that is built into the front passenger seat bottom cushion. The disconnection is due to repeated flexing of the sensor mat from use of the front passenger seat. If this condition occurs, the “AIR BAG” light in the instrument cluster and, the front passenger’s seat belt reminder light will come on. Also, the “PASS AIR BAG OFF” indicator light will remain off because the front passenger air bag will remain enabled. In a frontal impact of significant magnitude, the front air bag will deploy with full force - even with a child, or small adult, in the front seat. Air bag deployment with a child or small adult in the front passenger seat increases the risk of severe injury or death to that occupant. Replacement front seats are backordered, likely because of the recall in 2007-2011 vehicles, and despite placing an order for a new seat in May 2023, I have been waiting 9 months for a pallet to ship from Suzuki. Given the danger of traveling with a passenger given the vehicle's condition, and the fact that this was a known issue for the 5 prior years of this vehicle, this is an unacceptable amount of time to wait for a replacement part, and this should be investigated as a potential necessary recall for 2012 Suzuki SX4s.
- Steering › Hydraulic power assist › Power steering fluid
2012 suzuki SX4. Consumer writes seeking reimbursement for power steering pump safety recall.
- Seats
TL* the contact owns a 2012 suzuki SX4. The contact stated while driving 55 mph, the front passenger's side seat warning light illuminated. The contact took the vehicle to sarasota mitsubishi (6826 s tamiami trail, sarasota, fl 34231) where it was diagnosed as passenger side seat bottom…
TL* the contact owns a 2012 suzuki SX4. The contact stated while driving 55 mph, the front passenger's side seat warning light illuminated. The contact took the vehicle to sarasota mitsubishi (6826 s tamiami trail, sarasota, fl 34231) where it was diagnosed as passenger side seat bottom malfunction. The dealer informed the contact that the front passenger's side seat needed to be replaced however, the part was not available. The contact contacted the manufacturer and was informed that he would receive a callback however, no further assistance was provided. The failure mileage was 46,000.
- Steering
I was sent a recall notice for my car and the problem IS that the service provider that IS near my home has closed down and the other one that IS on the list IS 50 miles away from my home. All other places are out of my state. Help
- Steering
Nothing yet. I continue to get recall noticed but no one has parts for it anymore and can't get them in. the car IS drivable but I worry about an incident happening one day
- Steering
2012 suzuki SX4. Consumer writes in regards to defective power steering pump. *Ld *js
- Steering
TL* the contact owns a 2012 suzuki SX4. The contact received notification of nhtsa campaign number: 15v587000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
- Engine · Steering
TL* the contact owns a 2012 suzuki SX4. The contact called nhtsa regarding nhtsa campaign number: 15v587000 (steering). While the vehicle was at a complete stop, the engine started to rattle uncontrollably. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 36,000.
- Steering
I was notified of a second recall (18v-804) of the power steering at the end of 2018 stating that the power steering may go out under really cold conditions. I live in minnesota, there IS no way to avoid the cold! My power steering went out on january 18, 2019. I could no longer hold out and got…
I was notified of a second recall (18v-804) of the power steering at the end of 2018 stating that the power steering may go out under really cold conditions. I live in minnesota, there IS no way to avoid the cold! My power steering went out on january 18, 2019. I could no longer hold out and got something fixed on it but it has gone out again. Our mechanic IS now telling me it IS a hazard to drive because the power steering fluid has leaked all over and could cause a fire. Suzuki has yet to send any new information and IS useless when I call them (today the phone just kept ringing when I tried).
- Steering
TL* the contact owns a 2012 suzuki SX4. While driving approximately 60 mph, the steering lost power. The dealer was not called. The contact received notification of nhtsa campaign number: 15v587000 (steering); however, the part to do the repair was unavailable. The manufacturer was made aware of…
TL* the contact owns a 2012 suzuki SX4. While driving approximately 60 mph, the steering lost power. The dealer was not called. The contact received notification of nhtsa campaign number: 15v587000 (steering); however, the part to do the repair was unavailable. The manufacturer was made aware of the failure and was not able to confirm when the parts were to become available. The vehicle was not repaired. The failure mileage was approximately 100,000. Vin tool confirms parts not available.
- Steering
During the polar vortex, the power steering went out.
- Steering
Campaign number 18v804000, suzuki has no plan to correct power steering issue. I had it fixed myself and sent suzuki a copy of the bill requesting repayment, denied because of a used part installed. I spoke with suzuki headquarters and the car dealership I bought the car from new, they were no help.
- Steering · Steering › Hydraulic power assist › Pump
Steering:hydraulic power assist:pump, there was a recall and I called suzuki and all they do I hang up on me. *tr
- Power train
TL* the contact owns a 2012 suzuki SX4. While driving 60 mph, the rpms increased and the contact pulled the vehicle off the road. Afterwards, the vehicle would only reach 20 mph. The vehicle was towed to subaru of wichita (11610 e kellogg dr n, wichita, ks 67207, (316) 264-7777) where it was…
TL* the contact owns a 2012 suzuki SX4. While driving 60 mph, the rpms increased and the contact pulled the vehicle off the road. Afterwards, the vehicle would only reach 20 mph. The vehicle was towed to subaru of wichita (11610 e kellogg dr n, wichita, ks 67207, (316) 264-7777) where it was diagnosed that the transmission needed to be replaced. The repairs were completed; however, the dealer stated that the transmission control module was not reading the computer inside the transmission, which also needed to be replaced. The contact stated that the dealer performed an oil change on the vehicle seven days prior to the failure. The vehicle was currently in the dealer's possession and had not been repaired again. The failure mileage was 168,806.
- Power train
Recall for gear shift lever replaced with defective gear shift lever that can be bumped into reverse while in drive.
- Electrical system · Structure › Body
TL* the contact owns a 2012 suzuki SX4. The contact stated that the tachometer and speedometer were structurally unsound and moved out of position. The contact was unable to determine the correct information on the instrument panel/cluster. The contact was uncertain if there was an internal short…
TL* the contact owns a 2012 suzuki SX4. The contact stated that the tachometer and speedometer were structurally unsound and moved out of position. The contact was unable to determine the correct information on the instrument panel/cluster. The contact was uncertain if there was an internal short or fracture. Three dealers were contacted: advantage suzuki (760 central ave, albany, ny 12206, (518) 482-0500, (which IS permanently closed and now goes by destination KIA, (518) 478-8036)), lincoln of wayne (1910 NJ-23, wayne, nj 07470, (973) 696-9700), and milford suzuki (500 6TH st, milford, pa 18337, (570) 296-2636). All three dealers indicated that the vehicle needed to be diagnosed and that they had never heard of this type of failure. In addition, the vehicle was test driven by an independent certified mechanic (mikes auto care, 6 west main street extension, goshen, ny 10924, (845) 294-8284). The contact was uncertain if a failure could occur during inclement weather and while driving at a high rate of speed. The manufacturer was notified of the failure. The approximate failure mileage was 87,036.
- Air bags · Seats
The passenger side seat sensor has failed to register a passenger and communicate with the computer. This will cause the airbags to not deploy and can seriously injure the passenger. Suzuki was notified and refuses to repair the issue. Instead they want over $2000 for a new seat. Years 2007 - 2011 had the same issue and was recalled for the exact same thing. Please make them accountable and do a recall for this.
- Air bags
Hello the passager air bag fail there IS a recall on this issue but I never received one on my car but a few of my friends received there recall on there SX4 2012 why did not I receive mine ? this IS a matter of life or injury dealership said suzuki should replace but suzuki refuse to do anything. dealership ran the hard code and the passager seat must be replaced
- Air bags
Both airbags failed at the same time I contacted suzuki and they refuse to do anything. friends of mine own same car and they received a recall I did not.. took car to dealership they can not figure out why both failed at the same time told me suzuki should replace both seats.. Driver and…
Both airbags failed at the same time I contacted suzuki and they refuse to do anything. friends of mine own same car and they received a recall I did not.. took car to dealership they can not figure out why both failed at the same time told me suzuki should replace both seats.. Driver and passer seat.. As this IS a major safety issue that could cause death or injury and this IS not part of maintenance or wear ... this IS about saving lives,
- Air bags
The mat that you sit on that turn on the safety air bags failed contacted suzuki there IS a recall but refuse to fix mine.. four of my friends own same car and they received there recall from suzuki on there SX4 this IS a major safety issue which could cause injury or death
- Air bags
Takata recall I was in an accident where I rear ended a car that was stopped at a light on a city street, speed limit 25-35, going uphill. Upon impact airbags did not deploy. The front of my car was severely crushed having gone under the SUV. Spare tire on SUV saved my life. I believe that the airbags shoud have deployed.
- Power train
I had my car repaired in a recall in jan 2015 (its code IS vl). After about one month I found sometimes it was difficult to move the stick out of park. it was a random issue so I didn't take it serious at that time. Recently the issue happens more frequently. I called suzuki customer service on…
I had my car repaired in a recall in jan 2015 (its code IS vl). After about one month I found sometimes it was difficult to move the stick out of park. it was a random issue so I didn't take it serious at that time. Recently the issue happens more frequently. I called suzuki customer service on march 28, 2016 and they told me to have the car diagnosed at a local authorized dealer. I went to the dealer on the same day. The dealer told me the part that was replaced in the recall in jan 2015 needs to be replaced again, but it already passed the warranty which IS one year. I called the suzuki customer service again and they gave me the same answer: they warranty on that part already expired. I just find on the natsa website suzuki released a revised document (rcorrd-14v811-4872.pdf) on feb 18, 2015 saying they "have received reports of shifting difficulty in some SX4 vehicles after the recall repair has been performed." and they released a revised technical service bulletin (rcrit-14v811-3386.pdf) on feb 27, 2015. My car was repaired in jan, 2015, and after that I did not recevie any notice about the revised technical service bulletin. I think the car issue I am having IS due to they did not follow the revised technical service bulletin. And I think suzuki should repair it at no charge. Thanks
- Steering
TL* the contact owns a 2012 suzuki SX4. The contact received notification of nhtsa campaign number: 15v587000 (steering) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The vin was unavailable.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10216558Reminder of the importance to conduct safety inspections for rust damage to suspension and related parts that could be caused by road salt or other chemicals applied to the roadway.
- 10152052This Service Bulletin was sent by Suzuki Motor Corporation to its authorized Suzuki automobile distributors in the U.S., explaining the importance of proper inspection and maintenance of suspension lower arm ball joints to prevent the ball stud from becoming separated from the suspension lower arm.
- 10115290This bulletin describes corrective action needed to address complaints of reduction in engine power output due to activation of the continuously variable transmission (CVT) temperature protection control system due to deterioration of the CVT fluid or malfunction of the transmission control module.
- 10087001This bulletin announces the availability of an improved driveshaft flange and differential side oil seal for 4WD SX4 vehicles. The improved parts have been designed to improve prevention of corrosion on vehicles driven in severe weather conditions.
Every Suzuki SX4 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.