2015 Thor Motor Coach Ace
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Thor Motor Coach › Ace › 2015
These records cover every 2015 Thor Motor Coach Ace. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2015 Thor Motor Coach Ace. Newest first.
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Risk and remedy
Risk
If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Remedy
TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Thor Motor Coach (TMC) is recalling certain 2014-2015 ACE, Hurricane, Challenger, Daybreak, Miramar, Outlaw, and Windsport motorhomes. These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use.
Risk and remedy
Risk
Failure of the windshield wipers may impair the driver's visibility, increasing the risk of a crash.
Remedy
TMC has notified owners, and dealers will inspect and tighten the wiper arm securing nuts, free of charge. The recall began on May 5, 2017. Owners may contact TMC customer service at 1-877-855-2867.
Thor Motor Coach (Thor) is recalling certain model year 2012-2017 Ace, 2013 Citation, 2012-2013 Siesta and 2017 Four Winds and Road Bear Rental motorhomes. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements…
Risk and remedy
Risk
A flammable shower curtain may further fuel a fire, increasing the risk of injury.
Remedy
Thor will notify owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began on September 15, 2016. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000121.
Owner complaints
5 complaints1 involved a fire
What owners report most
Latest complaints
- Electrical system
We have been experiencing multiple issues with the electrical system in our RV. There was a serious safety event to took place, where the wiring box under the bed created smoke and we could smell plastic burning. When investigated by my husband, he found that the box under the bed that housed all…
We have been experiencing multiple issues with the electrical system in our RV. There was a serious safety event to took place, where the wiring box under the bed created smoke and we could smell plastic burning. When investigated by my husband, he found that the box under the bed that housed all the wires for the RV had burn marks on the inside of the box and the wires and wire caps had melted. Then we started having issues with the generator not working, and were unable to use the generator. We had to pull the generator and taken it too a generator repair shop and found that the wires inside the generator were melted and were told it was unrepairable. The dealer that we purchased the RV from, will not help us. But this has to be a big issue with this model because we had met someone from a camp ground that had the same RV and they had to same electrical issues.
- Electrical system
After smelling a burnt smell, I investigated and found burnt and melted wire nuts within the power transfer switch. numerous same issues are reported on the thor rv blog site. It appears that theh wire nuts commonly used in household construction come loose when used in a moving vehicle.
- Latches/locks/linkages › Doors › Latch
Cspc: rv door latch broke. Was not able to exit the vehicle. Latch fractured and could not be actuated by the handles. *Dt *js *tt
- Structure › Body
Door latch failed. Was not able to exit vehicle. latch broke so that levers did not actuate the latch.
- Structure › Body › Door
TL* the contact owns a 2015 thor motor coach ace. When the contact attempted to open the main entrance door, the latched failed to open and fractured. The contact had to use pliers to get the lock to turn, but failed. The contact mentioned that the door knob was made of cast zinc. He attempted to…
TL* the contact owns a 2015 thor motor coach ace. When the contact attempted to open the main entrance door, the latched failed to open and fractured. The contact had to use pliers to get the lock to turn, but failed. The contact mentioned that the door knob was made of cast zinc. He attempted to remove the screw, but the door failed to open. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000. The vin was unavailable.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Trimark 060-1650 Door Latch Failures
On November 23, 2020, the Office of Defects Investigation (ODI) opened PE20021 to investigate allegations of inoperative Trimark THP 060-1650 door lock/latches originally equipped on model years (MY) 2015-2017 Class A and Class C motorhomes.ODI received forty-six Vehicle Owner’s Questionnaires (VOQs) describing…
On November 23, 2020, the Office of Defects Investigation (ODI) opened PE20021 to investigate allegations of inoperative Trimark THP 060-1650 door lock/latches originally equipped on model years (MY) 2015-2017 Class A and Class C motorhomes.ODI received forty-six Vehicle Owner’s Questionnaires (VOQs) describing consumers being locked in or out of their vehicles.The door latch, containing a die-cast zinc plunger, was produced by Equality during calendar years 2014-2016. The die-cast may become porous and brittle over time and can break without warning, causing the vehicle owner to be unable to open the recreational vehicle door equipped with the latch.If the motorhome does not have any other doors such as some Class A models, occupants could be trapped inside, needing to climb out using the emergency exits. If locked out, owners would be unable to easily get in and retrieve children and pets. ODI analyzed the data provided by Trimark in response to its January 27, 2021 information request letter.Although an elevated failure rate was evident on a specific combination of plunger bolt, door lock/latch assembly and door, the data showed that most failures occurred within the first two years of service on the affected 2015-2017 vehicles.This data suggests that component failures generally would have already occurred.Further, ODI data reflects a downward trend in complaints after calendar year 2018 and for post- MY 2016 vehicles.This downward trend may be attributed Trimark's actions in 2016 such as changes in the manufacturing process of its zinc plunger component for the relevant population and its 2016 decision to switch to a steel plunger. In view of the nature of early-life failure, and failure rate trending downward for model years 2017 and newer, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10169044This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
- 10124236This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Every Thor Motor Coach Ace model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.