2022 Thor Motor Coach Ace
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Thor Motor Coach › Ace › 2022
These records cover every 2022 Thor Motor Coach Ace. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2022 Thor Motor Coach Ace. Newest first.
Thor Motor Coach (TMC) is recalling certain 2022 ACE, Freedom Traveler, Hurricane, and Windsport motorhomes. The rear ladder may have been installed on the wrong side of the motorhome.
Risk and remedy
Risk
An incorrectly installed ladder may break while in use, increasing the risk of injury.
Remedy
Dealers will inspect the location of the rear ladder, and reinforce or relocate the ladder as needed, free of charge. Owner notification letters were mailed March 24, 2022. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000255.
Owner complaints
3 complaints
What owners report most
Latest complaints
- Unknown or other
I purchased the motorhome from Fraserway RV in Kamloops, BC. The vehicle was sold to me as a new unused unit in November 2023. While turning into a strip mall parking lot from a small service road, we were travelling at around 5-10 KPH. My wife and I heard a very odd low "thud" type of noise coming…
I purchased the motorhome from Fraserway RV in Kamloops, BC. The vehicle was sold to me as a new unused unit in November 2023. While turning into a strip mall parking lot from a small service road, we were travelling at around 5-10 KPH. My wife and I heard a very odd low "thud" type of noise coming from somewhere in the motorhome. We parked in the mall parking lot and began to look for the source of the noise. We were unable to find anything so we assumed perhaps something in a cupboard had shifted. We purchased some groceries and my wife decided to move some frying pans from under the cupboard sink to the oven drawer. The oven drawer is covered in a glass type material. When my wife opened the drawer the glass panel on the oven drawer, literally exploded in her face sending glass shrapnel throughout the motorhome. I reported the incident to the Manufacturer and they did not even reply. It seems evident that the drawer glass panel experienced some sort of stress which caused the thud. NOTE: I am located in Kamloops, BC, Canada but your system doesn't allow me to make this information known.
- Service brakes
The initial brake pedal press is soft and travels nearly to the floorboard. A quick subsequent press of the brake pedal, or "pumping the brakes," changes the pedal travel and sensitivity. This condition has eluded repeated repair attempts by the service center and the chassis manufacturer's team…
The initial brake pedal press is soft and travels nearly to the floorboard. A quick subsequent press of the brake pedal, or "pumping the brakes," changes the pedal travel and sensitivity. This condition has eluded repeated repair attempts by the service center and the chassis manufacturer's team of engineers. The chassis manufacturer has sent its engineers to the service location for hands-on evaluation and repair attempts, to no avail. Parts replaced during the service center's repair attempts include the calipers, pads & rotors, brake lines, brake master cylinder, brake booster, ABS unit, and many quarts of brake fluid. Safety is at risk for the driver as well as others due to inconsistent brake pedal feel and performance on an 18,000lb GVWR vehicle traveling on public roadways. There were no warning lamps or other messages displayed. The service center has indicated their network of shops has had at least 15 similar complaints on similar year & model RVs as of approximately the 2nd of March, 2023.
- Suspension
Rear Sway Bar Bracket manufactured from weak cast iron. Known problem and FORD will do nothing to fix it except to replace with same faulty part.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10197977On your vehicle, the rear axle may contain an inadequate volume of lubricating oil. An inadequate volume of rear axle lubricant may result in rear wheel bearing damage potentially leading to bearing seizure. Bearing seizure may lead to rear axle or driveshaft failure. A rear axle or driveshaft failure may result in loss of vehicle motive power, loss of transmission park function, and loss of parking brake function, increasing the risk of a crash. This affects the following Thor Motor Coach products: model year 2021/2022 Ace, Challenger, Freedom Traveler, Hurricane, Miramar, Outlaw, and Windsport motorhomes
- 10196978During production, the FM antenna was not included on the new 32 Connex Entertainment TVs (TMC Part # 484102). These TVs have a built in radio tuner, and the reception will be poor without the antenna
Every Thor Motor Coach Ace model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.