2019 Thor Motor Coach Palazzo
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Thor Motor Coach › Palazzo › 2019
These records cover every 2019 Thor Motor Coach Palazzo. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2019 Thor Motor Coach Palazzo. Newest first.
Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
Risk and remedy
Risk
A detached bracket can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Risk and remedy
Risk
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.
Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Risk and remedy
Risk
Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy
TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or…
Risk and remedy
Risk
Non-functioning exterior marker lights can increase the risk of a crash.
Remedy
TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Visibility › Glass, side/rear
The contact owns a 2018 FCC RV000042S. The contact stated that while driving at an undisclosed speed, the driver's side rear window independently detached and flew off. The RV was taken to the dealer, where the contact was informed that the driver's side rear window was defective and needed to be…
The contact owns a 2018 FCC RV000042S. The contact stated that while driving at an undisclosed speed, the driver's side rear window independently detached and flew off. The RV was taken to the dealer, where the contact was informed that the driver's side rear window was defective and needed to be replaced. The RV was repaired. Additionally, the contact stated that the vehicle was initially taken to the dealer due to vandalism. Upon retrieving the vehicle, the dealer informed the contact that the window had not been replaced per the insurance company's instructions. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
- Engine and engine cooling › Exhaust system › Emission control · Unknown or other
Driving down the highway and the DEF check engine light came on. It indicated to pull over and shut down immediately. I was on a highway that had long 7% grade hills with minimal places to pull over in arizona mou tain range. I was able to make it home after engine debated. Took to a…
Driving down the highway and the DEF check engine light came on. It indicated to pull over and shut down immediately. I was on a highway that had long 7% grade hills with minimal places to pull over in arizona mou tain range. I was able to make it home after engine debated. Took to a freightliner dealer and paid 4400.00 to have DEF pump replaced. It turns out that was not the problem. I tried to go on another trip a month later and I hot a low DEF signal. I was told it was a DEF head. Freightliner XCS chassis our having lots of issues with DEF. The def is for emissions and should not shut the engine down or debate the performance for an emussion issue.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10189722The overhead cabinets located above the driver and front passenger seats may become loose during travel. This Technical Service Bulletin will be gathering information regarding this possible concern and will provide guidance on how to ensure the overhead cabinets are properly secured in the motorhome.
Every Thor Motor Coach Palazzo model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.