2018 Toyota C-HR
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › C-HR › 2018
These records cover every 2018 Toyota C-HR. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2018 Toyota C-HR. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota CH-R vehicles. The electronic parking brake (EPB) may not operate properly, possibly causing the parking brake not to disengage after it is applied or prevent it from being applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Risk and remedy
Risk
If the EPB cannot be applied, there is an increased risk of a vehicle rollaway if the vehicle is parked on a hill without being placed into "Park."
Remedy
Toyota has notified owners, and dealers will update the programming of the skid control ECU as necessary, free of charge. The recall began on November 30, 2017. Owners may contact Toyota at 1-800-331-4331. Toyota's number for this recall is H0W.
Owner complaints
328 complaints9 involved a crash7 injuries
What owners report most
Latest complaints
- Unknown or other
I owned a 2018 toyota CHR just this year. I only had it for 9 months and the bearing in the transmission went bad. When it happened it wasn't covered under warrenty because this was a worldwide problem with these vehicle's. Well I didn't know what to do so I went ahead and traded in my vehicle and…
I owned a 2018 toyota CHR just this year. I only had it for 9 months and the bearing in the transmission went bad. When it happened it wasn't covered under warrenty because this was a worldwide problem with these vehicle's. Well I didn't know what to do so I went ahead and traded in my vehicle and only got back 2750.00 in trade in. Mind you I soent almost 17,000.00 on the vehicle. A month later I get a letter in the mail saying I can bring in the vehicle that there is a warrenty on it. So now I am stuck in 400.00 payments every month. I have lost money over this and I would like to be reimebursed for what I have lost.(I have more documentation it wouldn't let me add all of it)
- Power train
The contact owns a 2018 Toyota C-HR. The contact stated that while driving at approximately 45 MPH, the vehicle experienced transmission failure. The contact stated that the transmission was previously replaced in 2023 at 93,000 miles. Before the failure, there was a high-pitched whining sound…
The contact owns a 2018 Toyota C-HR. The contact stated that while driving at approximately 45 MPH, the vehicle experienced transmission failure. The contact stated that the transmission was previously replaced in 2023 at 93,000 miles. Before the failure, there was a high-pitched whining sound while driving at approximately 30 MPH, and the transmission was shifting hard. The transmission became inoperable while driving. The vehicle was taken to the local dealer, and it was confirmed that the transmission needed to be replaced. The manufacturer was contacted by phone, and a case was opened; however, no further assistance was provided. The failure mileage was approximately 147,000.
- Power train
My first transmission went out at 54,000 miles now my second transmission went out at 148,000 miles. First one was whinnning between 20-40 mph would not shift correctly then second one is doing the same thing.
- Engine · Unknown or other
Transmission bearing defect
- Power train
am filing this complaint regarding a transmission failure in my 2018 Toyota C-HR that left me stranded on the freeway and created a serious safety hazard. The vehicle experienced a transmission-related failure that caused it to lose its ability to operate properly while I was driving. As a result…
am filing this complaint regarding a transmission failure in my 2018 Toyota C-HR that left me stranded on the freeway and created a serious safety hazard. The vehicle experienced a transmission-related failure that caused it to lose its ability to operate properly while I was driving. As a result, I was left stranded on the freeway, exposed to passing traffic and at risk of being involved in a collision. A vehicle losing its ability to maintain normal operation on a busy freeway can create a dangerous situation for both the driver and other motorists. I am concerned that this transmission failure may represent a safety-related defect that could affect other owners of 2018 Toyota C-HR vehicles. A transmission should not fail in a manner that leaves a driver unexpectedly stranded in an active traffic environment. I request that NHTSA investigate whether transmission or continuously variable transmission (CVT) defects in the 2018 Toyota C-HR could cause sudden loss of power, loss of drive, or other dangerous failures while the vehicle is being operated. I believe this incident deserves attention because of the potential for serious injury or a collision. I am submitting this complaint so the incident can be documented and considered as part of any investigation into similar complaints involving this vehicle. I respectfully request that NHTSA review this incident and determine whether further investigation or corrective action is warranted. Thank you for your attention to this vehicle safety concern.
- Service brakes
Warning light comes on frequently saying EPB need service. This is a known recall for this car but for some reason my vin # is not on recall list.
- Power train
Unknown, I recently received a Customer Support Program notice from Toyota regarding a known transmission noise affecting certain 2018 Toyota C-HR vehicles. My vehicle exhibits the exact symptoms described in the bulletin—specifically, a small plane-like engine sound when driving between 20 and 40…
Unknown, I recently received a Customer Support Program notice from Toyota regarding a known transmission noise affecting certain 2018 Toyota C-HR vehicles. My vehicle exhibits the exact symptoms described in the bulletin—specifically, a small plane-like engine sound when driving between 20 and 40 mph. On XXX, I brought my vehicle to Toyota of [XXX] for diagnosis and service under this program. However, the dealership returned the vehicle without performing any repairs, claiming that it is outside the program's coverage. Given that my vehicle's symptoms directly match the documented defect covered by Toyota's customer support initiative, I am requesting a re-evaluation of my vehicle's eligibility and a resolution to this transmission issue. P.S. I escalated this to Toyota Headquarters and I received same denial response. I replied As many owners on public forums and social media have noted, CVT reliability concerns are a well-documented challenge for this model. Given Toyota’s strong reputation for long-lasting vehicles, I was surprised to find that my specific serial number is currently excluded from your service program. Could you please clarify if Toyota will reimburse the costs if I have this repair performed by a private mechanic, as indicated at the bottom of your recent letter? I am currently documenting all related records for my files. My response was ignored. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
The contact owns a 2018 Toyota C-HR. The contact stated that while driving 40 MPH, the transmission bearing failed, causing the vehicle to coast to a stop on a main road. The vehicle was towed from the scene. The contact associated the failure with Customer Support Program: 26TE06 that provided a…
The contact owns a 2018 Toyota C-HR. The contact stated that while driving 40 MPH, the transmission bearing failed, causing the vehicle to coast to a stop on a main road. The vehicle was towed from the scene. The contact associated the failure with Customer Support Program: 26TE06 that provided a free transmission replacement for certain 2018-2019 Toyota C-HR vehicles experiencing continuously variable transmission failures. The dealer was contacted and stated that the transmission serial number on the vehicle was not included in the Customer Support Program. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 105,000.
- Power train
Car began making a grinding sound while driving on an expressway. From that point on, could no longer reach a speed above 30 MPH. Independent Mechanic diagnosed an issue with CVT. Car was inoperable and sat in my driveway for 8+ months as we tried getting Toyota to respond to calls and email.…
Car began making a grinding sound while driving on an expressway. From that point on, could no longer reach a speed above 30 MPH. Independent Mechanic diagnosed an issue with CVT. Car was inoperable and sat in my driveway for 8+ months as we tried getting Toyota to respond to calls and email. Received a CUSTOMER SUPPORT PROGRAM 26TE06 letter from Toyota on 12Sep2026 explaining that they would provide coverage for the repair. Had the car towed to O'Brien Toyota in Indianapolis. Dealer said that the car would not be covered because they had received a REVISED letter from Toyota that only covered a specific range of CVT serial numbers and while the CVT malfunction, model and year of my car qualified.....my car did not have a CVT serial number in that range and NO REPAIRS WOULD BE MADE! Called the Toyota Brand engagement number and they confirmed that Toyota would not cover the CVT in that range and provided me with a case#: 260922002588.
- Power train
Purchased vehicle in Costa Mesa, CA. Mileage on vehicle when taken to auto repair shop: 70,037. Request for transmission fluid replacement and diagnostic on front end noise. Notes from Auto Repair Shop: Performed transmission service with cvt service kit. Technician test drove customer…
Purchased vehicle in Costa Mesa, CA. Mileage on vehicle when taken to auto repair shop: 70,037. Request for transmission fluid replacement and diagnostic on front end noise. Notes from Auto Repair Shop: Performed transmission service with cvt service kit. Technician test drove customer vehicle and confirmed there's a rotational groaning from the front of the car. Unable to determine cause at this time, requesting further diagnostic time Performed nvh diagnostic for front end rotational noise concern. Isolated noise to transaxle internal.Technician determined transmission failure (torque converter) and recommended replacement. Afterwards, while driving home and waiting at a red light, vehicle did not accelerate when light turned green. I put the car into park, then back into drive. No movement. Switched to manual mode, no movement. Went back to automatic and car started to go. Felt that the transmission was slipping. I was afraid that it was going to stall out again, so I ran the next light to get onto to the freeway to get my vehicle home ASAP. I will never drive another vehicle with a CVT transmission. If I would have known about any issues with CVT’s, I would NOT have purchased this vehicle.
- Power train
The cvt transmission completely failed making the car undriveable
- Power train · Steering · Vehicle speed control
The car suddenly started shaking and making a weird noise and it turns out the transmission went out. I know I’m not the only one with this issue.
- Power train
My 2018 Toyota CH-R started with a whining noise that sounded like a cat. I didn't get any lights on my dash that could pin point the problem. I took it to the dealership to get it diagnosed and they couldn't tell which part was making the noise. I asked the if they could do a transmission fluid…
My 2018 Toyota CH-R started with a whining noise that sounded like a cat. I didn't get any lights on my dash that could pin point the problem. I took it to the dealership to get it diagnosed and they couldn't tell which part was making the noise. I asked the if they could do a transmission fluid change, and they told me that that type of transmission did not require service. Overtime the noise got worse and louder and a few times while driving in the freeway the car jerked and the RPM gauge drastically moved up and down. I took it to the dealership again and they quoted me $8,000 for a new transmission. At this point I am nervous I will lose power in the middle of the freeway during my daily commute which could cause an accident.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2018 Toyota C-HR. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 92,433 and at the time of registration, it was discovered that the mileage was 262,136.
- Power train
The Toyota CVT transmission has failed and is incredibly expensive to replace. THIS IS A KNOWN ISSUE WITH THESE CARS! I will never buy a Toyota again!
- Unknown or other
Desconocido
- Power train
The contact owns a 2018 Toyota CH-R. The contact stated that while shifting gears or while driving at an undisclosed speed, there was an abnormal sound coming from the transmission. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and…
The contact owns a 2018 Toyota CH-R. The contact stated that while shifting gears or while driving at an undisclosed speed, there was an abnormal sound coming from the transmission. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was advised that the transmission was not operating properly due to a bearing failure and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 91,000.
- Power train
The transmission failure I a known issue for this year make and model. It has been recalled in Canada and is being honored there with extended warranty’s. It is not honored here in the US even though they know it is an issue. This vehicle has been inspected by both an independent shop and a…
The transmission failure I a known issue for this year make and model. It has been recalled in Canada and is being honored there with extended warranty’s. It is not honored here in the US even though they know it is an issue. This vehicle has been inspected by both an independent shop and a Toyota dealership and both recommend replacement. The cost is 12,000-14,000. Toyota corporate denied any good faith assistance. This a safety hazard for all concerned.
- Power train
I own a 2018 Toyota. My transmission has died prematurely. The car has less than 140k miles and has been meticulously maintained. The only component that has not been serviced is the transmission because no one wanted to “take the liability” according to 5 different local shops. This clearly tells…
I own a 2018 Toyota. My transmission has died prematurely. The car has less than 140k miles and has been meticulously maintained. The only component that has not been serviced is the transmission because no one wanted to “take the liability” according to 5 different local shops. This clearly tells me that this issue has been known. Toyota in Canada has already acknowledged the issue and issued a recall. Any mechanic will tell you that no component lasts “forever” so having a forever seal transmission was destined to fail, especially when the parts produced break down. Having any transmission with such low miles is already rare but for a Toyota to fail so completely is just exceptionally rare. All of this indicates willful ignorance and disregard for safety on Toyotas part. Please investigate this and help us regular owners get justice.
- Power train
The transmission on the vehicle needed to be replaced. The dealership told me that I was responsible for the repair. The price quote was $14,000.00. The Toyota dealership knew that the transmission were problematic and said nothing.
- Electrical system
Transmission. My car started making loud noises and eventually got to this point where it is not shifting gears. I would put it into drive, press the gas, and it would accelerate and abruptly stop on me. I've had it for less than 10 years and I bought it brand new. Its completely un-drivable.
- Unknown or other
I bought my 2018 CHR in 2017 from Huntersville NC, it has 112,000 miles on it and it is paid off. My CHR has only been serviced at Toyota dealerships and I have all the invoices. On [XXX] Toyota performed the 100,000 mile multi-point inspection and everything was good to go. However…
I bought my 2018 CHR in 2017 from Huntersville NC, it has 112,000 miles on it and it is paid off. My CHR has only been serviced at Toyota dealerships and I have all the invoices. On [XXX] Toyota performed the 100,000 mile multi-point inspection and everything was good to go. However, approximately 2 weeks later I started hearing a whining noise. On [XXX] Toyota inspected my vehicle and notified me that the transmission was going bad, and there was no time frame on when the CHR would leave me stranded. Upon my own research the CHR in Canada has issued a 10 year extended warranty due to a faulty bearing in the CVT Transmission; which is the same issue my CHR in North America is having. There has not been an extension on my specific vehicle. I inquired to my local Toyota dealership about Goodwill Assistance and was shut down. The Toyota dealership is only concerned with selling me a different vehicle at this point. I am [XXX] and do not have sufficient income to cover expenses nor a monthly payment. Toyota needs to be held responsible for the same manufacturer defect they recognize in Canada, here in North America as well. It definitely put a sour taste in my mouth about purchasing another Toyota. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
The transmission started a whining noise 2022 approx 10k miles it got worse. I took it toyota and got an estimate for 10k plus to replace transmition which is probably what the car is worth.
- Electrical system · Engine · Power train
When I accelerate from a complete stop. It makes a roaring noise that dies down once the car is in full swing. Toyota dealership is saying that it is a common problem for Toyota CHR and needs to be replaced. Replacement cost from my pocket is $12k
- Power train
The transmission (CVT) in my 2018 Toyota C-HR failed at 101,740 miles, approximately 5,000 miles and 2 months after I purchased the vehicle used. The vehicle began making a whining/rotary noise while driving. I took it to Toyota of Downtown Chicago (RO [XXX], 7/28/2026), where the technician…
The transmission (CVT) in my 2018 Toyota C-HR failed at 101,740 miles, approximately 5,000 miles and 2 months after I purchased the vehicle used. The vehicle began making a whining/rotary noise while driving. I took it to Toyota of Downtown Chicago (RO [XXX], 7/28/2026), where the technician test-drove the vehicle, confirmed the noise originates from the transmission, and recommended full CVT replacement. The quoted repair cost is $14,271.52. The vehicle is currently not being driven and is available for inspection upon request. Safety concern: a CVT that is failing internally can produce unpredictable loss of power, hesitation, or sudden changes in acceleration while driving, which creates a risk of being unable to safely merge, accelerate away from a hazard, or maintain consistent speed in traffic. I have stopped driving the vehicle to avoid this risk. The problem has been confirmed by a Toyota dealership (Toyota of Downtown Chicago), not by an independent shop. The vehicle has not been inspected by the manufacturer's field engineering, police, or insurance representatives. Prior symptoms: the whining/rotary noise was the only symptom I noticed, and it appeared shortly before I brought the vehicle in for inspection. No warning lamps or dashboard messages appeared at any point. I do not know how long the underlying defect was present before I purchased the vehicle, though vehicle history records show the previous owner's independent shop performed a CVT transmission fluid service approximately six weeks before the vehicle was sold at auction. I am aware that Toyota Canada has issued a Warranty Enhancement Program (10 years / 193,000 km) for 2018–2019 Toyota C-HR vehicles covering CVT failures caused by a known defective internal bearing. No equivalent program currently exists in the United States. I am filing this complaint because I believe this same defect affects U.S.-market vehicles and should be investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005152Some 2018 model year C-HR vehicles may exhibit a squeak from a rear door outside handle. This condition may be present under hot and/or sunny conditions during door handle operation or when pressing against the handle clip location.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10244115TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10244111TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10224108TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10220183TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10210373TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis
- 10208995TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10203532TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
- 10202452TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
- 10201400TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
- 10198150Updates to the 2014-2021 toyota universal flat rate manual
- 10197494Technician Certification Requirements.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10197472Technician Certification Requirements.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190450OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.
- 10190448TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
Every Toyota C-HR model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.