Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.
Risk and remedy
Risk
Reduced steering ability can increase the risk of a crash.
Remedy
Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.
Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.
Risk and remedy
Risk
Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
Remedy
Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced as necessary. These repairs will be performed free of charge. The recall began on January 19, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P855. Note: This recall expands recalls 14V-569 and 15V-331.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11010424This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrations (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject.
10248730This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrations (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject.
10233467Service Information: In its production process, Bock, manufacturer of refrigerant compressors, has switched to a new type of motor protection switch for the electric motor of the refrigerant compressor. As the MP10 motor protection switch (VH11472802) is no longer made available as a spare part, as of now you will receive the new INT69G motor protection switch (VH11691810) when ordering. The MP10 and the INT69G are interchangeable, but fastening and electric connection are different.
10219652Product Improvement: ALL VEHICLES WITH LIGHT-ALLOY WHEELS - Introduction of wheel-end monitoring system (WEM). Van Hool has released a wheel-end monitoring system (WEM) which can be installed on all vehicles equipped with light-alloy wheels. The WEM is installed at the outboard side of the wheel and monitors vibrations produced by the wheel bearing. It warns in case of bearing raceway spalling by flashing a red LED on the unit. The WEM is delivered with a magnet which is used to change from "transport" to "standstill" mode.
10209994Service Information - Introduction of new 4/2 solenoid valve in compressed-air circuit Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare part, customers will receive a Wabco solenoid valve (VH660526759) when ordering. Both valves are interchangeable, but some differences must be considered. Consult the information in this service bulletin for a proper installation.
10209992Service Information - Maintenance operations related to refrigerant compressor oil This service information bulletin is a reminder/update about refrigerant compressor oil maintenance. To ensure a reliable system, it is important to perform the maintenance on a regular base as mentioned further on.
10201570SERVICE INFORMATION BULLETIN: Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare part, you will receive a Wabco solenoid valve (VH660526759) when ordering. Both valves are interchangeable, but some differences must be considered. Consult the information in this service bulletin for a proper installation.
10190134Service Information Bulletin: What to do in case of prolonged vehicle standstill. This service bulletin provides an overview of works to be performed during prolonged vehicle standstill.
10182687Service information Bulletin: Stress-free installation of flex pipe This service bulletin gives step-by-step instructions on how to install the flex pipe properly. The flexible part of the flex pipe handles thermal expansion and engine vibration, and is prone to premature breakdown in case of incorrect installation.
10179511Van Hool N.V. and ABC Companies did not release any new service bulletins during the month of August 2020.
10174983Service Information: he purpose of this service bulletin is to inform you about the innocent traces of lubricant at the bottom of the transmission bell housing on new vehicles. They are caused by the protective anti-corrosion coating at the inside of the bell housing which becomes liquid at transmission operating temperature. This phenomenon is temporarily and no indication that there is a sealing problem! The lubricant can easily be removed with ordinary cleaning product.
10174982Service Information: This bulletin is being released as a reminder of the importance of wheel bearing preventive maintenance. Check the wheel bearing end-play every 50,000 miles*, and when having any work done on the brakes or any other component on the axle end.
10168579Product Improvement. Introduction of new single check valves in cooling-circuits deaeration lines.Van Hool have recently switched over into production a new type of single check valve. Contrary to the previous type equipped with a plastic housing, the new type comprises an aluminium housing. Because of this, they are better suited to resist higher coolant temperatures. As the new type can also be used on previoulsy sold vehicles, only the new type will be available as a spare part. This service bulletin applies to All Van Hool Vehicles.
10162036To remove/install wheel-nut caps. Some vehicles have plastic chrome-coloured wheel-nut caps on top of the wheel nuts. This service bulletin gives instructions on how to remove/install these wheel-nut caps correctly.
10134957Introduction of new rubber elbow in engine air intake piping. The elbow is located near the turbocharger, and joins the pipe coming from the engine air filter to the turbocharger. This service bulletin gives step-by-step instructions on how to install the new rubber elbow.
10118133Service Information: Bevel gear of front axle steering system Service records have shown that the grease in the bevel gear could affect performance at very low temperatures (below -20C/-4F). If the grease in the bevel gear becomes hard enough to affect drivability, additional manual force could be required to turn the steering wheel. This would be especially noticeable when the steering wheel is turned the first times after an initial start-up. The phenomenon could disappear later as a matter of course due to the warming up of the grease in the bevel gear. Additionally it has been determined that in some cases water has penetrated the bevel gear via the sealing thereby contaminating the grease. The penetrating water will start corrosion of the bearings. This problem shows a gradual, but continual increase of the steering forces and will not disappear at higher ambient temperatures or when the bevel gear is in use. Checking the bevel gear rotation torque will help in determining if the bevel gear needs to be replaced. If either of these conditions are observed, it is necessary to replace the bevel gear by the corresponding ZF bevel gear. Old and new bevel gears are interchangeable, but note that two different types of bevel gears are used. Also note that the new bevel gear has a mid-position which should be taken into account during the installation of the bevel gear.
Every Van Hool T2145 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.