2019 Van Hool TDX25

Recalls

1 recall names the 2019 Van Hool TDX25. Newest first.

• Fuel system, diesel › Fuel injection system › Fuel rail

  May 25, 2021NHTSA 21V385000681 vehicles

  Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

  Risk and remedy

  Risk

  A fuel leak in the presence of an ignition source increases the risk of a fire.

  Remedy

  Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1489.

  Full recall details →

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010424This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrations (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject.
• 10248730This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrations (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject.
• 10245018Van Hool regularly receives questions regarding the bolts securing the wheel suspension arms of the front axle and tag axles to the chassis. The purpose of this service information bulletin is to inform and is partly a reminder of what already is mentioned in the maintenance manual.
• 10233467Service Information: In its production process, Bock, manufacturer of refrigerant compressors, has switched to a new type of motor protection switch for the electric motor of the refrigerant compressor. As the MP10 motor protection switch (VH11472802) is no longer made available as a spare part, as of now you will receive the new INT69G motor protection switch (VH11691810) when ordering. The MP10 and the INT69G are interchangeable, but fastening and electric connection are different.
• 10219652Product Improvement: ALL VEHICLES WITH LIGHT-ALLOY WHEELS - Introduction of wheel-end monitoring system (WEM). Van Hool has released a wheel-end monitoring system (WEM) which can be installed on all vehicles equipped with light-alloy wheels. The WEM is installed at the outboard side of the wheel and monitors vibrations produced by the wheel bearing. It warns in case of bearing raceway spalling by flashing a red LED on the unit. The WEM is delivered with a magnet which is used to change from "transport" to "standstill" mode.
• 10210015Service Information: Removal and installation of Shaw DEF tank sensor unit The purpose of this service information bulletin is to inform you about the removal and installation of a Shaw DEF tank sensor unit.
• 10209998Product Improvement: Introduction of new generation DEF tank sensor unit Some previous manufactured DEF tank sensor units are no longer available as spare part. This service bulletin gives you information about the visual points of difference between the generations and which one to order in case of replacement. Most of the replacements are direct fit, except for the sensor units with an asterisk in the table which must be secured with a split mounting ring consisting of two halves instead of the original closed mounting ring.
• 10209994Service Information - Introduction of new 4/2 solenoid valve in compressed-air circuit Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare part, customers will receive a Wabco solenoid valve (VH660526759) when ordering. Both valves are interchangeable, but some differences must be considered. Consult the information in this service bulletin for a proper installation.
• 10209992Service Information - Maintenance operations related to refrigerant compressor oil This service information bulletin is a reminder/update about refrigerant compressor oil maintenance. To ensure a reliable system, it is important to perform the maintenance on a regular base as mentioned further on.
• 10206914Introducion to electronic contrlolled air suspension(ELC).
• 10201570SERVICE INFORMATION BULLETIN: Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare part, you will receive a Wabco solenoid valve (VH660526759) when ordering. Both valves are interchangeable, but some differences must be considered. Consult the information in this service bulletin for a proper installation.
• 10190134Service Information Bulletin: What to do in case of prolonged vehicle standstill. This service bulletin provides an overview of works to be performed during prolonged vehicle standstill.
• 10182688Work Procedure: To reinforce structure of trailing axle module (fix on fail) This procedure has been released to assist in successfully reinforce the connection between the diagonals and horizontal tube in the trailing axle module.
• 10182687Service information Bulletin: Stress-free installation of flex pipe This service bulletin gives step-by-step instructions on how to install the flex pipe properly. The flexible part of the flex pipe handles thermal expansion and engine vibration, and is prone to premature breakdown in case of incorrect installation.
• 10179511Van Hool N.V. and ABC Companies did not release any new service bulletins during the month of August 2020.
• 10176935Service Information Bulletin: The purpose of this bulletin is to inform you about how to align the cooling fan drive. This should be performed every time components of the fan drive have been removed, and when evidence of contact damage has been noticed on fan or shroud.
• 10174983Service Information: he purpose of this service bulletin is to inform you about the innocent traces of lubricant at the bottom of the transmission bell housing on new vehicles. They are caused by the protective anti-corrosion coating at the inside of the bell housing which becomes liquid at transmission operating temperature. This phenomenon is temporarily and no indication that there is a sealing problem! The lubricant can easily be removed with ordinary cleaning product.
• 10174982Service Information: This bulletin is being released as a reminder of the importance of wheel bearing preventive maintenance. Check the wheel bearing end-play every 50,000 miles*, and when having any work done on the brakes or any other component on the axle end.
• 10174976Field Change Program: It has come to the attention of Van Hool that the fire suppression system, when activated while driving, shuts down the engine after 15 seconds. As a result of this, the door brake is automatically applied. To prevent this from happening while driving, it is necessary to load the newest version of the multiplex program. The newest version of multiplex program 11468111 is available through the Van Hool customer portal under the "Software" section.
• 10170881To re-orientate safety belt retractor of passenger seats in TDX25 2019 and 2020 vehicles. Van Hool has been reported from the field about safety belt problems at the upper anchor point. The problems are described as "clogging of the belt in the front corner of the triangle." Investigation has shown that simple re-orientation of the retractor will eliminate this problem. This procedure has been released to assist in successfully re-orientate the safety belt retractor of the passengers seats.
• 10168594To retrofit from Iteris to Wabco LDW2 land departure warning system. Van Hool has released a work procedure to assist ABC Companies in successfully retrofitting a TDX.. coach factory equipped with an Iteris LDW system to a Wabco LDW2 system. The reason for this work procedure is the spare parts prodcution stop for the Iteris LDW system.
• 10168579Product Improvement. Introduction of new single check valves in cooling-circuits deaeration lines.Van Hool have recently switched over into production a new type of single check valve. Contrary to the previous type equipped with a plastic housing, the new type comprises an aluminium housing. Because of this, they are better suited to resist higher coolant temperatures. As the new type can also be used on previoulsy sold vehicles, only the new type will be available as a spare part. This service bulletin applies to All Van Hool Vehicles.
• 10163358To check rating of lower-deck evaporator fans circuit-breakers for TDX25US coahes.On some of the TDX25US coaches the evaporator fans located in the lower deck climate control unit are protected by four 15 amp circuit breakers. Field reports have determined that at very hot operating conditions these circuit breakers trip too fast. To prevent this from happening, Van Hool is conducting a field change program by which first the rating of these circuit breakers has to be checked and, if necessary, the circuit breakers have to be replaced by 20 Amp circuit breakers according to the step-by-step instructions given in this service bulletin.
• 10162036To remove/install wheel-nut caps. Some vehicles have plastic chrome-coloured wheel-nut caps on top of the wheel nuts. This service bulletin gives instructions on how to remove/install these wheel-nut caps correctly.
• 10154843Compressed-air brake system functional check. These tests are designed to identify the cause(s) of a sluggish performance and/or leaks in the system. The tests give you a general idea of the system condition. The procedures described in this service bulletin are applicable to TDX25 vehicles.
• 10154838California proposition 65 decal. Vehicles delivered to the State of California from January 2018 onwards must have the California proposition 65 decal installed at the inside of the vehicle near the upper right or left corner of the driver's window.
• 10154836Improper operating coolant surge tank filler cap. We received a number of complaints regarding frequent coolant loss at the overflow line of the coolant surge tank filler cap. Tests have shown that this is due to the installation of a batch of improper operating filler caps. On these filler caps, the pressure relief valve does not close firmly on the filler neck seat, causing unnecessary coolant loss through the overflow line of the filler cap.
• 10154835Introduction of new generation DANA G171 Drive Axles. Dana Corporation have changed the wheel end bearing of the G171 drive axle from "unitized" to "compact" bearings. In line with this change associated components such as spindle, hub, hub nut and washer locking system and axle half shafts are also changed. The track of the new drive axle has maintained but the overall length is increased with 0.5 inch.

Every Van Hool TDX25 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.