2024 Volkswagen ID.4
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Volkswagen › ID.4 › 2024
These records cover every 2024 Volkswagen ID.4. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
9 recalls name the 2024 Volkswagen ID.4. Newest first.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2026 ID.4 vehicles. The high voltage battery may fail and lead to a vehicle fire.
Risk and remedy
Risk
A vehicle fire increases the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. The remedy is currently under development. Interim letters, notifying owners of the safety risk, are expected to be mailed November 27, 2026. Additional letters will be sent once the remedy is available. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EX. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 6, 2026.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Risk and remedy
Risk
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.
Risk and remedy
Risk
A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Risk and remedy
Risk
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened…
Risk and remedy
Risk
A loss of vehicle control increases the risk of a crash.
Remedy
Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Risk and remedy
Risk
A vehicle door that opens unexpectedly while driving increases the risk of injury.
Remedy
Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.
Risk and remedy
Risk
An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagens number for this recall is 69E8.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."
Risk and remedy
Risk
In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.
Remedy
Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.
Owner complaints
53 complaints4 involved a crash1 involved a fire1 injuries
What owners report most
Latest complaints
- Unknown or other
The exterior handle on the driver’s door of my 2024 Volkswagen ID.4 has failed. I live in [XXX]. And on the first day of rain this season, it stopped opening the door from the outside completely. The other doors work normally. I have to enter through the passenger door and open the driver’s door…
The exterior handle on the driver’s door of my 2024 Volkswagen ID.4 has failed. I live in [XXX]. And on the first day of rain this season, it stopped opening the door from the outside completely. The other doors work normally. I have to enter through the passenger door and open the driver’s door from inside. The failure started when it rained, so water likely got into the handle electronics. This looks like the same problem covered by Volkswagen recall 57J9, which included 2024 ID.4 models. Either the recall repair did not fix it on my car, or my car was missed. This is a safety concern: in an emergency, the driver’s door could not be opened from outside to help the driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
This has happened twice in the past 10 days. The vehicle gear selector freezes and cannot be put in D, B, P, N, etc. The only way out of the situation is to get out of the vehicle, get back in, close the door and put the foot on the break pedal. Here is how this is extremely dangerous. In one case…
This has happened twice in the past 10 days. The vehicle gear selector freezes and cannot be put in D, B, P, N, etc. The only way out of the situation is to get out of the vehicle, get back in, close the door and put the foot on the break pedal. Here is how this is extremely dangerous. In one case, I had backed up out of the driveway to get in the street to leave. Freezing of the gear selector occurred while I was halfway in the street in the path of the traffic. I could have been hit by oncoming traffic. Luckily, it was not a busy road, and only one vehicle came by and stopped safely. In the other instance, it occurred in a shopping center parking lot.
- Electrical system · Power train · Steering
I am reporting recurring drive system and electrical system problems with my leased 2024 Volkswagen ID.4. This is the fourth occurrence of vehicle problems in less than two years, despite previous dealership repairs. On [XXX], after approximately nine months without problems, the vehicle again…
I am reporting recurring drive system and electrical system problems with my leased 2024 Volkswagen ID.4. This is the fourth occurrence of vehicle problems in less than two years, despite previous dealership repairs. On [XXX], after approximately nine months without problems, the vehicle again displayed fault warnings. The Volkswagen app’s Powertrain diagnostic section states: “Error: Drive system. Please service vehicle” and “Electrical system not working correctly. Please service vehicle.” The cause of this latest occurrence has not yet been diagnosed. I plan to take the vehicle to the dealership during the coming week. My safety concern is based on previous incidents involving unexpected shutdowns while driving. During one incident last year, I was traveling approximately 40 mph with my family when the vehicle suddenly jerked violently and came to a complete stop in the roadway. A battery overheating warning appeared during that incident. The vehicle subsequently remained at AutoNation Volkswagen in Buford, Georgia, for nearly a month for repairs. An earlier shutdown also required towing. The return of drive system and electrical warnings after previous repairs raises serious concerns about another unexpected loss of propulsion or sudden stop in traffic, which could result in a collision and endanger my family and other road users. I have videos, photographs, previous correspondence with Volkswagen, and repair records available to support this complaint. I have requested that Volkswagen reopen my previous case. I am asking NHTSA to review these recurring safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Back over prevention › Warnings · Unknown or other · Visibility/wiper
The central display of this 2024 VW Id.4 on random drives will refuse to light up. The following features are no longer able to be used: parking sensors (they don't show up when put into reverse), ac controls (no way to manage fan speed or turn on and off, no defrost), ADAS systems (no way to…
The central display of this 2024 VW Id.4 on random drives will refuse to light up. The following features are no longer able to be used: parking sensors (they don't show up when put into reverse), ac controls (no way to manage fan speed or turn on and off, no defrost), ADAS systems (no way to change any settings), no warnings prior to entry or exiting the vehicle (no chime). Dealership says they were unable to replicate the issue and the car issued no codes. Since then there are 5 different records showing with time stamp video showing the vehicle exhibiting the exact same faults. The car completed all safety recalls and there are no messages or warnings on the dash.
- Electrical system
Dealer canceled my scheduled recall service twice arguing backlog. Indicated they have no solution but did not provide any alternative arrangements. I have been waiting for my car to be serviced to fix urgent safety recall regarding potential fire from EV battery. This is a severe hazard.
- Electrical system · Forward collision avoidance › Automatic emergency braking · Service brakes
While attempting to park in my driveway, the vehicle experienced a complete loss of braking. The brake pedal did not stop the vehicle, and pressing the electronic parking brake switch had no effect. The vehicle continued forward and crashed through my closed garage door. The only reason it stopped…
While attempting to park in my driveway, the vehicle experienced a complete loss of braking. The brake pedal did not stop the vehicle, and pressing the electronic parking brake switch had no effect. The vehicle continued forward and crashed through my closed garage door. The only reason it stopped was because it struck another vehicle parked inside my garage. That impact pushed the parked vehicle into my garage refrigerator, which then damaged the drywall on the garage wall adjacent to my bedroom. None of the safety systems functioned as expected. The parking sensors did not activate, there were no proximity warnings, and the automatic emergency braking system did not engage. After the crash, I exited the vehicle, but it remained powered on instead of shutting down automatically. It only turned off after I got back into the vehicle and exited multiple times. This incident involved a total loss of hydraulic and regenerative braking, an unresponsive electronic parking brake switch, failure of the parking sensors and automatic emergency braking, and failure of the high-voltage shutdown sequence upon driver exit, resulting in a structural collision. The vehicle has been towed to the dealership and is available for inspection. I am awaiting the dealership's diagnosis and have also reported the incident to my insurance company. No warning lights or messages appeared before the failure. This malfunction created a serious safety hazard and could have resulted in severe injury or death if anyone had been in the vehicle's path.
- Electrical system · Fuel/propulsion system · Vehicle speed control
Vehicle was being driven at highway speed when loss of power occurred, vehicle moved to side of road and would not restart. Performed 12v capacitve procedure with no change. Hazard lights would not function, other 12v systems remained on.
- Electrical system · Unknown or other
Recall 91VH causes some cars to break carnet modules and other modules. If you google the issues, you will find that Recall 91VH (5.4.3) causes multiple cars to break. We should not have to appeal and plead with VW on a 2 year old vehicle to get it fixed. This puts saftey at risk as it causes…
Recall 91VH causes some cars to break carnet modules and other modules. If you google the issues, you will find that Recall 91VH (5.4.3) causes multiple cars to break. We should not have to appeal and plead with VW on a 2 year old vehicle to get it fixed. This puts saftey at risk as it causes multiple malfunctions and warning lamps to appear. The dealer says to replace the module, but VW denies the modules are affected by the update.
- Electrical system · Fuel/propulsion system · Unknown or other
I am reporting an unresolved safety recall (NHTSA 26V030, Volkswagen recall 93EA) involving a high-voltage battery defect with potential risk of fire. My vehicle (VIN: [XXX] ) was purchased in the United States but is currently located in Santo Domingo, Dominican Republic. The authorized…
I am reporting an unresolved safety recall (NHTSA 26V030, Volkswagen recall 93EA) involving a high-voltage battery defect with potential risk of fire. My vehicle (VIN: [XXX] ) was purchased in the United States but is currently located in Santo Domingo, Dominican Republic. The authorized Volkswagen distributor in the Dominican Republic has confirmed they are unable to perform the recall repair, as they do not service electric vehicles. As a result, I am operating a vehicle with a known safety defect and no available remedy, despite this being an active safety recall. I have contacted Volkswagen and requested assistance, but currently no solution has been provided. I am requesting guidance and intervention regarding how manufacturers are expected to address safety recalls for U.S.-sold vehicles located outside the country. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Exterior lighting · Structure › Body
The vehicle has a recurring door handle/door lock malfunction associated with Volkswagen safety recall 57J9. Symptoms include the vehicle unlocking and immediately re-locking, auto-unlock failure, and difficulty entering the vehicle. All four door handles were previously replaced under the recall…
The vehicle has a recurring door handle/door lock malfunction associated with Volkswagen safety recall 57J9. Symptoms include the vehicle unlocking and immediately re-locking, auto-unlock failure, and difficulty entering the vehicle. All four door handles were previously replaced under the recall (Feb 2025), but the malfunction recurred. On 01/26/2026 I delivered the vehicle to a Volkswagen dealer for recall repair; it was fully drivable at drop-off. During the recall-related software/coding procedure, the dealer reported the procedure could not be completed because the software would not accept the currently installed headlamp modules. A manufacturer Techline case was opened (SK-1561187) and the dealer reported they were advised to replace both headlamp assemblies due to part number incompatibility. After the attempted recall procedure/diagnostics, the vehicle became not drivable and has remained at the dealer continuously for over 30 business days. The manufacturer later denied warranty coverage and closed the case unless the owner pays to replace headlamps (approx. $3,887.79) in order to complete the recall procedure. The door locking/entry malfunction and inability to complete a safety recall repair creates a safety risk (potential inability to enter/exit and vehicle immobilization after recall service). The vehicle is available for inspection at the dealer.
- Fuel/propulsion system
VW recall on ID 4 for battery range dropping under the listed battery range. Know recall on battery without any solution. Local VW dealership in Thousand Oaks, CA without any solution. Driving 45 miles with 100% charged battery will drop the battery by 60+ miles. Battery range drops an average of 3-4 miles per 1 mile driven. Notified dealership of issue 1 day after vehicle purchase.
- Electrical system
Car was plugged in to our home level 2 charger waiting to charge (no current was being supplied yet). Alarm went off, I went into our attached garage and checked on it. Heard a high pitch beeping coming from the car, went into it and saw this message (see attached picture). Took picture while…
Car was plugged in to our home level 2 charger waiting to charge (no current was being supplied yet). Alarm went off, I went into our attached garage and checked on it. Heard a high pitch beeping coming from the car, went into it and saw this message (see attached picture). Took picture while waiting for garage door to open so I could back car out of garage and as far down our driveway as possible. Called fire department and then disconnected high voltage battery from under the hood. FD arrived and didn't really know what to do. Alarm continued to go off. Eventually a flatbed arrived and I had it delivered to our local dealer. We use this car in rural VT. The weather right now is single digits or below. We regularly use this to transport our one year old. Had this not happened at home but on a drive, this certainly could have been a much, much worse situation. The car is currently at the dealer waiting to be looked at. The person said I Was the third ID4 to come in over the weekend. They are not currently providing us with a loaner even though we requested one.
- Back over prevention › Rearview system braking · Back over prevention › Warnings · Lane departure › Assist
Car screen froze no parking sensors or rear view camera, lane assist etc. for hours.
- Electrical system
I own one of 311 vehicles specifically identified in this recall regarding "misaligned electrodes" and "shifted cathodes" in the high-voltage battery. I am formally requesting that Volkswagen replace all battery modules within the high-voltage pack of the affected 311 vehicles for the following…
I own one of 311 vehicles specifically identified in this recall regarding "misaligned electrodes" and "shifted cathodes" in the high-voltage battery. I am formally requesting that Volkswagen replace all battery modules within the high-voltage pack of the affected 311 vehicles for the following reasons: 1. Systemic Manufacturing Deviation: The identified root cause—faulty stacker machines at the SK On facility—points to a systemic mechanical failure rather than an isolated material defect. Given that these machines were responsible for the layering and alignment of the entire pack, there is no reasonable assurance that the remaining "unflagged" modules do not possess latent alignment deviations that simply haven't triggered a diagnostic flag yet. 2. Safety and Fire Risk: The defect in question is not a performance issue but a critical safety hazard capable of causing thermal runaway. Partial replacement leaves the vehicle owner with a "mixed" battery pack, where older modules may still harbor the same manufacturing inconsistencies, continuing to pose a fire risk to the occupants and the property where the vehicle is parked. 3. Battery Imbalance and Longevity: Replacing only a subset of modules introduces a significant discrepancy in state-of-health (SoH) and internal resistance between new and old modules. This imbalance can lead to accelerated degradation of the remaining modules, reduced driving range, and repeated "Service Required" visits, as evidenced by other EV owners undergoing similar partial module recalls. 4. Diminished Value and Consumer Confidence: The "311 units" designation suggests a high concentration of risk. A vehicle with a history of multiple "surgical" battery repairs due to manufacturing-induced fire risks suffers significantly higher depreciation than those with a factory certified, fully replaced battery system. With 7618 miles it has been in for service 8 times and has had electronic issues for the past 5 visits that are still unresolved.
- Visibility/wiper
Wipers suddenly stopped working during blizzard. Extremely dangerous There's online posts about 2024 vw id4 saying this happens often
- Service brakes · Unknown or other
The vehicle's emergency communication system (SOS button) and CarNet connectivity completely failed, disabling critical safety features. Repair History: First Attempt: The vehicle was at the authorized dealer (Volkswagen of Union, NJ) for 2 days. They replaced a communication module but released…
The vehicle's emergency communication system (SOS button) and CarNet connectivity completely failed, disabling critical safety features. Repair History: First Attempt: The vehicle was at the authorized dealer (Volkswagen of Union, NJ) for 2 days. They replaced a communication module but released the vehicle to me with the SOS system still non-functional and without verifying the repair. Current Status: The vehicle has been back at the same dealership for over 14 days (Total cumulative days out of service: 16+ days). The dealer has failed to fix the safety defect and also refuses to address a persistent internal brake pedal noise, dismissing it without proper diagnosis. This vehicle is currently unsafe to drive as it cannot contact emergency services in the event of a crash
- Unknown or other
I was parking , I had my foot on the brake. I was at the parking curb stopped and my vehicle fully ecellerated , full speed crashing me into the building infront of me. the vehicle would not turn off even after exiting. this happened before however I only hit the curb as there was nothing else to…
I was parking , I had my foot on the brake. I was at the parking curb stopped and my vehicle fully ecellerated , full speed crashing me into the building infront of me. the vehicle would not turn off even after exiting. this happened before however I only hit the curb as there was nothing else to hit. Im terrified. This could have EASILY KILLED SOMEONE. someone needs to review the data recorder in this vehicle IMMEDIATELY
- Electrical system
I purchased this 2024 Volkswagen ID.4 as a Certified Pre-Owned vehicle, and the electrical issues began almost immediately after taking ownership. While driving, the main infotainment display will suddenly reset, freeze, or go completely blank. Sometimes the instrument cluster also flickers or…
I purchased this 2024 Volkswagen ID.4 as a Certified Pre-Owned vehicle, and the electrical issues began almost immediately after taking ownership. While driving, the main infotainment display will suddenly reset, freeze, or go completely blank. Sometimes the instrument cluster also flickers or freezes during these events. At the same time, I received a “12V battery limited, please drive with care” warning. When the center screen resets while the vehicle is in motion, I temporarily lose access to important driving information such as the backup camera, vehicle status, sound alerts, and sometimes the speedometer. These failures create a safety concern because they remove visibility of warning indicators and essential driving data. The 12-volt system warnings also raise concern that the vehicle may lose power to critical control modules or experience a sudden electrical shutdown. The issues are intermittent but recurring, and started immediately after purchasing the vehicle CPO, which suggests the defect existed before I acquired the car. This appears consistent with other reported electrical and 12-volt system failures on the ID.4. I am reporting this because I believe the issue may be part of a broader safety defect involving the vehicle’s low-voltage electrical system, displays, or charging circuitry.
- Electrical system · Unknown or other
On 9/2/25, I gave my car to my local dealership to complete routine maintenance and to remedy a safety recall that had been initiated a few months prior. It was supposed to take one day to complete, but I was told that they were having trouble with a certain scan tool and would need technical…
On 9/2/25, I gave my car to my local dealership to complete routine maintenance and to remedy a safety recall that had been initiated a few months prior. It was supposed to take one day to complete, but I was told that they were having trouble with a certain scan tool and would need technical assistance on their end before they could complete the recall. In short, it is now more than 3 months later (12/5) and I STILL do not have my car back. To the best of my knowledge, this is the problem: there is a scan tool that is necessary to complete the recall, and that this tool is malfunctioning. What the dealership keeps telling me is that they “continue to send tickets to their IT department, but don’t hear anything back.” A couple of times, they have heard back and have tried different updates or workarounds, to no avail. On multiple occasions, my service advisor has said that they “send tickets to IT daily in order to bother them enough actually do something.” I finally called VW customer care after my car had been with the dealership for 2 months, and the case was escalated to an RCM. She has tried following up with the dealership, as well as reaching out to the QTRL and QTM to see if there was any way to try to suss out the issue. To my knowledge, both of those have been fruitless. In fact, when the QTM visited the dealership to look at my car on November 26, all were hopeful there would be some movement. My RCM told me that the QTM was looking for updates to my case that “just weren’t there.” And that “the QTM on multiple occasions had looked for updates, but none were available.” To top things off, I spoke with my RCM on 12/2, and she said that my ticket had been closed due to “no updates in 5 days.” Infuriated, she reached back out that day to reopen the ticket. I was told today, 12/5, that the ticket STILL hasn’t been reopened. There is more, but I’m out of space. This many miscommunications and complete inaction is absolutely inexcusable at this point.
- Electrical system · Vehicle speed control · Wheels
My screen frozed while I was driving to the point that I was not able to know how fast I was driving. My backup camera also did not displayed on the screen. I sent videos to [XXX]. The tire pressure stated that tire has a normal pressure but I had a flat tire. Tire pressure sensors are not reading the tire pressure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
The vehicle displays including back up cameras and speed display failed to start with the car. I was able to move the car under power and believe I could have operated the vehicle at speed. I decided that it was unsafe to operate a vehicle without speed information and left the vehicle for approximately 10 hours. When I returned it was functioning again.
- Electrical system
While driving, infotainment locked and rebooted multiple times, until eventually the whole car rebooted while driving. Lost all visibility of speedometer and everything on heads up display. for 1-2 minutes. Brought to service center yesterday 11/10/25 (1st available appointment) and they collected logs to send to Volkswagen.
- Electrical system · Forward collision avoidance › Adaptive cruise control · Vehicle speed control
Subject: Serious Safety and Electrical Problems – Request for Buyback or Replacement Dear [Manufacturer Name or Dealer Name], I leased my vehicle in January 2025, and since the very beginning I have experienced multiple serious problems. Right after taking the car from the dealership, it had an…
Subject: Serious Safety and Electrical Problems – Request for Buyback or Replacement Dear [Manufacturer Name or Dealer Name], I leased my vehicle in January 2025, and since the very beginning I have experienced multiple serious problems. Right after taking the car from the dealership, it had an electrical failure — it completely shut down and had to be towed by a tow truck. After that incident, the vehicle has constantly shown computer warning messages such as “switch control deactivated,” “key not recognized,” “rear motor malfunction,” and other system errors. I have taken the vehicle to the dealership several times, and they always said it was due to a recall, but they never gave me a permanent solution. They kept telling me the vehicle was safe to drive. However, on Saturday, November 8, 2025, while I was driving with my family, the vehicle suddenly stopped, started jerking violently, showed a “battery overheating” error, and then accelerated by itself. I immediately called the dealership and took the car there. It is currently in their possession. This vehicle is extremely dangerous for me and my family. I am requesting that the manufacturer or dealer take full responsibility for this issue and proceed with a buyback or replacement under the Lemon Law and warranty protection.
- Unknown or other
The infotainment screen shuts off while driving, causing the driver display to freeze. As a result, the driver cannot access essential driving information such as speed. VW advised me to let the system rest, but this is a serious safety concern. The vehicle has been taken to the dealer twice, yet the issue persists.
- Electrical system · Fuel/propulsion system · Unknown or other
To start, have requested the vehicle paperwork many times and the dealership has failed to give me a copy. The real problem started when i took my EV to get checked as the battery was not lasting long, they said it was normal, took it again as it stopped charging on type 1 and 2 chargers, they…
To start, have requested the vehicle paperwork many times and the dealership has failed to give me a copy. The real problem started when i took my EV to get checked as the battery was not lasting long, they said it was normal, took it again as it stopped charging on type 1 and 2 chargers, they now said it was the Onboard charging module. Also had to take the vehicle for a recall a few months ago as it had faulty door locking sensors. I feel unsafe to drive the car as a new problem appears every couple of months and VW is not reliable, my vehicle only has 7000miles in over a year and i have taken it to the dealership 3 times for safety issues
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011376Customer states rattle from below the vehicle; Customer states coolant leak/coolant light on; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states the seat cover has discoloration (usually yellowing) stains; Customer states MIL-on, U01B000 stored in ECM memory; Customer states seat belt won't retract; Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs
- 11011375moisture witin rear tail lamp assembly
- 11011374HVAC duct cleaning and deodorizing
- 11011372Half of the VW emblem, light strip in the grill, and the daytime running lights will no longer be illuminated on one side of the vehicle.
- 11010027Customer states rattle from below the vehicle; Customer states coolant leak/coolant light on; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs;Customer states MIL-on, U01B000 stored in ECM memory
- 11010026Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs;Customer states MIL-on, U01B000 stored in ECM memory
- 11010021Additional reporting
- 11010018This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11010011Vehicle Concerns Before Recall Repair Available
- 11008867Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs; Customer states Automatic headlights and or rain-sensing wipers do not work AW 09: U10F600[934148], B136629[934664], U10F500[939524] active DTCs. Customer states MIL-on, U01B000 stored in ECM memory
- 11008866Inspecting sensors for damage
- 11008865Battery Health, Remaining Capacity
- 11008864The purpose of this Technical Bulletin is to inform Volkswagen dealerships that beginning on 10/1/2024, replacement of any of the following components will require specific Guided Fault Finding (GFF) direction where the test plan(s) explicitly states replacement of the part is necessary.
- 1100885912V battery testing instruction
- 11008853How to manage software versions using VW diagnostic Tool
- 11008846Wind & Water Leak Checking
- 11008841The affected vehicles may have been built with door handles that do not meet the factory specifications for protection against water ingress. Water ingress into the printed circuit board can lead to malfunctions causing an open command to the door lock. An open door on a moving vehicle puts occupants at risk of injury and can cause damage to objects and people who may be outside of the vehicle.
- 11008840ID.4 Stop Sale Update and Dealer Support Measures
- 11007400Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs; Customer states Automatic headlights and or rain-sensing wipers do not work AW 09: U10F600[934148], B136629[934664], U10F500[939524] active DTCs.
- 11007399Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states door fitment between panels not correct; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs; Customer states Automatic headlights and or rain-sensing wipers do not work AW 09: U10F600[934148], B136629[934664], U10F500[939524] active DTCs.
- 11007398Battery testing
- 11007397Build status documentation step to include during a justified cell module repair.
- 11007394Battery Testing
- 11005834This communication is a notice for software changes with the ODIS program to correct the ECM Coding/Software configuration test plan that is failing.
- 11005831Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states door fitment between panels not correct; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C
- 11005829Charging Circuit Interrupting Device (CCID) activates during AC charging w/ fault codes P1D6E00 and U19FF00
- 11005828Starting with model year 2024, some vehicles have a change in the profile of the electronic engine sound. This sound is different in comparison to prior model year vehicles.
- 11005827After the pre-delivery inspection (PDI) has been performed (transport mode has been deactivated), the CarNet LED in the roof module does not turn green.
- 11001521This communication is a notice for software changes with the ODIS program to correct the ECM Coding/Software configuration test plan that is failing.
- 11001520This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program test plan that is failing.
- 11001513This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program test plan that is failing.
- 11001512This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program test plan that is failing.
- 11001511This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program test plan that is failing.
- 11001510This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program test plan that is failing.
- 11001507Process and reference information for Volkswagen technicians who have already completed high voltage expert (HVE) training.
- 11001502This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11001501This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11001500This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
- 11001499This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
- 11001498This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Every Volkswagen ID.4 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.