2013 Volkswagen Routan
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Volkswagen › Routan › 2013
These records cover every 2013 Volkswagen Routan. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
7 complaints
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Latest complaints
- Electrical system · Power train
The contact owns a 2013 Volkswagen Routan. The contact stated while driving at various speeds, the vehicle would suddenly shut off. After restarting the vehicle, the vehicle operated normally. During the failure, no warning lights were illuminated. The cause of the failure was not yet determined.…
The contact owns a 2013 Volkswagen Routan. The contact stated while driving at various speeds, the vehicle would suddenly shut off. After restarting the vehicle, the vehicle operated normally. During the failure, no warning lights were illuminated. The cause of the failure was not yet determined. The local dealer was contacted regarding the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 130,000.
- Seats › Front assembly › Head restraint
The contact owns a 2013 Volkswagen Routan. The contact stated while driving approximately 40-50 MPH, the passenger’s side front headrest prematurely deployed without impact. There were no warning lights illuminated. There were no reported injuries. The local dealer was not contacted. The vehicle…
The contact owns a 2013 Volkswagen Routan. The contact stated while driving approximately 40-50 MPH, the passenger’s side front headrest prematurely deployed without impact. There were no warning lights illuminated. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The approximate failure mileage was 100,000.
- Power train
The contact owns a 2013 Volkswagen Routan. The contact stated while driving 50 mph, he started to hear an abnormal sound. The contact stated that the check engine warning light was illuminated. The contact was able to continue driving to his destination. The contact stated that he replaced the…
The contact owns a 2013 Volkswagen Routan. The contact stated while driving 50 mph, he started to hear an abnormal sound. The contact stated that the check engine warning light was illuminated. The contact was able to continue driving to his destination. The contact stated that he replaced the intake manifold and the check engine warning light disappeared. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. The contact also called a second local dealer Volkswagen of St. Augustine (3235 US-1, St. Augustine, FL 32086:(904) 467-8880), and made them aware of the failure. The contact stated that currently the vehicle was shifting into gear incorrectly. The manufacturer was informed of the failure. The failure mileage was approximately 128,000.
- Engine
The temperature gauge constantly moving to 220 thermostat water pump and sensor was changed with new antifreeze. its still doing yhe same thing. I notived several people are having the same problem. it doesn't matter if I am stationary or moving II will move.
- Engine
Vehicle would shudder sometimes harshly under light throttle at 45-60mph and small hill or acceleration. dealer diagnosed a left cylinder head failure and cylinder misfires. vehicle has approximately 80,000 miles. not included by vin and falls just outside the manufacturing date, which resulted…
Vehicle would shudder sometimes harshly under light throttle at 45-60mph and small hill or acceleration. dealer diagnosed a left cylinder head failure and cylinder misfires. vehicle has approximately 80,000 miles. not included by vin and falls just outside the manufacturing date, which resulted in a manufacturers extended warranty for similar failures. requested assistance from VW due to the similarity of failure and close manufacturing date for the extended warranty. VW did not offer assistance. hard to believe a vehicle just produced outside an extended warranty window would have a similar failure and not be a part of the extended warranty. review the documented complaints... Many 2013 dodge grand caravan, chrysler town and country and VW routan vans have left cylinder head failures that are documented yet are not included by the manufacturers in their extended warranty notice.
- Engine
TL* the contact owns a 2013 volkswagen routan. While driving unknown speeds, the vehicle shook, jerked, and misfired while the accelerator pedal was applied. The vehicle was taken to a local dealer (hawk volkswagen located at 2861 w jefferson st joliet, il 60435 815-741-1100) where it was diagnosed…
TL* the contact owns a 2013 volkswagen routan. While driving unknown speeds, the vehicle shook, jerked, and misfired while the accelerator pedal was applied. The vehicle was taken to a local dealer (hawk volkswagen located at 2861 w jefferson st joliet, il 60435 815-741-1100) where it was diagnosed that the cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was 74,000.
- Electrical system
Engine won't start when brake pedal IS depressed while van IS parked in driveway, garage, at gas station, at sore parking lot; alarm horn sounds for no reason when van IS parked; doors lock when exiting vehicle yet no lock/fob has been pressed locking both elderly parents inside van when temps.…
Engine won't start when brake pedal IS depressed while van IS parked in driveway, garage, at gas station, at sore parking lot; alarm horn sounds for no reason when van IS parked; doors lock when exiting vehicle yet no lock/fob has been pressed locking both elderly parents inside van when temps. Were -5 degrees outside; engine only starts when remote start button on key fob IS used, then the alarm horn sounds until van IS turned off and restarted. The issue IS clearly the t.i.p.m. Module which has been an issue on several chrysler-based products (which this routan IS.) VW has run diagnostic codes twice and nothing turns up because the van isn't running to trigger a code. Although I have an extended warranty, they say the t.i.p.m. IS not covered because no codes are triggered. Manufacturer communication no.: tb-15-11-04. Nhtsa number: 10043276. The date listed below (01/06/2015) IS the first instance of engine failure, it has been ongoing as of last week, 7/6/2016.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010011Vehicle Concerns Before Recall Repair Available
- 11008861Fluid requirements
- 11008846Wind & Water Leak Checking
- 10253177Satellite Radio Overview
- 10252942Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
- 10252941Washer Level Sensor
- 10252940Cluster Warning Lights Coming On, Windshield Wipers Will Not Turn Off, and/or Headlights Will Not Shut Off
- 10252937Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
- 10252922Washer Level Sensor
- 10252918Turn Signals Will Not Activate after TIPM Replacement
- 10252902Bluetooth Compatibility
- 10252900GPS Antenna Concerns
- 10252225Vehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones
- 10252224RNS 315 Navigation ? Bluetooth Module Location
- 10252221All Navigation Radios-All Models
- 10252220All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio
- 10252208AC Compressor Replacement, Refrigerant Circuit Flushing Requirement
- 10250695Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers
- 10250686Section 3.30.2 Volkswagen Carefree Maintenance Policy Modifications
- 10249138Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
- 10245617Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
- 10244072Rattling Noises from Engine Compartment Area or Exhaust System
- 10244069Third Row Seating
- 10244063In order to promptly receive your credit and to improve the level of parts that reach your customers: Please return your inventory of the above-listed material numbers to your facing PDC, no later than 12/10/13.
- 10244045Volkswagen Elsa Newsletter
- 10243065VW Elsa Newsletter
- 10243047VW Elsa Newsletter
- 10243044VW Elsa Newsletter
- 10243039VW Elsa Newsletter
- 10243037VW Elsa Newsletter
- 10243036VW Elsa Newsletter
- 10243034VW Elsa Newsletter
- 10243029VW Elsa Newsletter
- 10243015VW Elsa Newsletter
- 10243004VW Elsa Newsletter
- 10243003VW Elsa Newsletter
- 10243001VW Elsa Newsletter
- 10242996VW Elsa Newsletter
- 10242991Quick Spec Guides Now published on ServiceNet
- 10242682ODIS Service Update
Every Volkswagen Routan model year
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