System: interior systems; seat head restraints.vehicle description: conversion vans.note: if the vehicle IS presented to an authorized dealer on an agreed upon service date and the remedy IS not provided free of charge within a reasonable time or the remedy does not correct the noncompliance, please contact sherry designs at 1-219-264-0602. Also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.