2012 Altec Aerial Device
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2012 Altec Aerial Device. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
16 recalls name the 2012 Altec Aerial Device. Newest first.
Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Risk and remedy
Risk
A cable step that fails during use increases the risk of injury.
Remedy
Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Altec Industries, Inc. (Altec) is recalling certain 2004-2023 AT Series aerial devices. The cables in the engine compartment may contact the vehicle's hood, damaging the cables and causing a short circuit.
Risk and remedy
Risk
A short circuit increases the risk of a fire.
Remedy
Altec will inspect and relocate the cables and fuse blocks, free of charge. Owner notification letters are expected to be mailed March 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.
Altec Industries, Inc. (Altec) is recalling certain 2012-2016 AT200A aerial devices. Cracks may develop in the legs of the mounting frame, which can cause the mounting frame side plate to break.
Risk and remedy
Risk
A broken side plate may result in pedestal and truck frame separation, increasing the risk of injury.
Remedy
Altec will repair the side plates as necessary, or provide a repair kit, free of charge. Owner notification letters were mailed January 13, 2022. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 840.
Altec Industries, Inc. (Altec) is recalling certain 2011-2016 AT200A aerial devices. Cracks may develop in the legs of the mounting frame, which can cause the mounting frame side plate to break.
Risk and remedy
Risk
A broken side plate may result in pedestal and truck frame separation, increasing the risk of injury.
Remedy
Altec will repair the side plates as necessary, or provide a repair kit, free of charge. Owner notification letters were mailed on October 13, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 836.
Altec Industries, Inc. (Altec) is recalling certain 2005-2021 A65, A70, A75, A72-T, A77-T, and A82-T vehicles. The lower and upper boom raise spools can shift after releasing the joystick or control interlock.
Risk and remedy
Risk
Unintended movement of the lower and upper booms increases the risk of injury.
Remedy
Altec will install a jumper hose and check valve into the boomtip tank lines and replace the overcenter blocking cartridge with an internally referenced drain path, free of charge. Owner notification letters were mailed on July 28, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 823.
Altec Industries Inc. (Altec) is recalling certain 2012-2019 Altec AM60E, AA55E, AH75/85/100, AH125, and AH150 Aerial Devices. The recovery winch valve may allow the winch to lift more than it is rated for.
Risk and remedy
Risk
If the recovery winch attempts to lift more than it is rated for, it can increase the risk of an injury or death.
Remedy
Altec will notify owners, and instruct owners to inspect the winch pressures and install an external pressure relief valve, if necessary, free of charge. The recall began October 7, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 734.
Altec Industries Inc. (Altec) is recalling certain 2003-2019 Altec TA45, TA50, TA55, TA60, L37, L39, LRV, LR7, A-T40C, T40P and AP45 vehicles equipped with air-cushioned pintle hitch and/or accessory air components. The accessories utilizing chassis air supply may be missing pressure protection valves. The accessory lines may not prevent service brake…
Risk and remedy
Risk
Loss of service brake pressure can increase the risk of a crash.
Remedy
Altec will notify owners, and dealers will inspect the pressure protection installation and repair any unit that does not pass inspection, free of charge. The recall began August 15, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 724.
Altec Industries Inc. (Altec) is recalling certain 2008-2018 Aerial Devices equipped with aluminum work platforms. The platform mounting holes may fail, causing the platform to move unexpectedly.
Risk and remedy
Risk
If the platform moves unexpectedly, it can increase the risk of injury.
Remedy
Altec will notify owners, and dealers will install a bracket reinforcing kit, free of charge. The recall is expected to begin October 17, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 689.
Altec Industries Inc. (Altec) is recalling certain 2012-2018 Altec LS63 and LS87 aerial devices equipped with a pintle hook mounted into the Class 3 receiver tube. This towing combination was shipped without a placard that provides the maximum allowable towing limit, possibly resulting in the receiver tube being overloaded.
Risk and remedy
Risk
An overloaded receiver tube could detach, increasing the risk of a crash.
Remedy
Altec will notify owners, and provide them with a placard that states the limit of the receiver tube assembly as 600lbs vertical load, and 6,000lbs towing capacity, free of charge. The recall began on July 25, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 684.
Altec Industries Inc. (Altec) is recalling certain 1997-2017 LRV, and LR7 Aerial devices. The platform leveling yoke may fail, possibly causing an occupant to fall from the platform.
Risk and remedy
Risk
Failure of the platform leveling yoke can cause the occupant of the platform to fall out, increasing their risk of injury.
Remedy
Altec will notify owners, and will inspect the leveling system to verify the correct alignment, replacing any improperly aligned yokes, free of charge. The recall began on April 11, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 672.
Altec Industries Inc. (Altec) is recalling certain 2011-2017 Altec LS63 Aerial Devices. The jib mast on these vehicles may bend under load.
Risk and remedy
Risk
The jib mast may bend and fail, increasing the risk of injury to those nearby.
Remedy
Altec will notify owners and test the jib mast, replacing any that fail, free of charge. The recall began on October 13, 2017. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for this recall is CSN 664.
Altec Industries Inc. (Altec) is recalling certain model year 2006-2015 Aerial Devices manufactured from June 1, 2006, through April 1, 2015. The affected aerial devices outrigger interlock control system may not detect proper deployment of the outriggers, allowing for instability of the boom.
Risk and remedy
Risk
If the aerial device is operated while the outrigger is not properly deployed it can cause instability of the boom, increasing the risk of person injury or death.
Remedy
Altec will notify owners, and dealers will replace the aerial device with a new outrigger interlock module, free of charge. The recall began on September 4, 2015. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for this recall is CSN 625.
Altec Industries Inc. (Altec) is recalling certain model year 2012-2014 Digger Derrick and Aerial Device vehicles manufactured October 1, 2012, to June 30, 2014, and mounted on Freightliner chassis. In the event of a short circuit condition, the 30 amp breaker to the trailer relay module may react too slowly to prevent the module from overheating.
Risk and remedy
Risk
If the module overheats, there is an increased risk of a fire.
Remedy
Altec will notify owners, and dealers will replace the 30 amp circuit breaker with a 20 amp one, free of charge. The recall began on April 17, 2015. Owners may contact Altec customer service at 1-800-860-0183. Altec's number for this recall is CSN 612.
Altec Industries, Inc. (Altec) is recalling certain model year 2011-2014 Aerial Devices, models L36A, LRV, and LR7, manufactured June 1, 2011, to September 30, 2014, and built with Texas Hydraulics upper boom drive cylinders. In the affected aerial devices, the cylinder base end lug casting may develop cracks.
Risk and remedy
Risk
If the cylinder lug castings crack, they may fail, resulting in unintended movement of the boom, increasing the risk of personal injury or death to the aerial device user or those nearby.
Remedy
Altec will notify owners, and dealers will inspect the cylinders for specific casting suspect lots. If both upper boom drive cylinders are not of the suspect lots, no further action is required. If a cylinder is found to be of one of the suspect lots, it will be inspected for visible cracks. If cracks are found the unit should be removed from service immediately and the cylinder will be replaced. If no cracks are found, the unit will be scheduled for magnetic particle inspection of the cylinder lug within 60 days. All of these actions will be performed free of charge. The recall began on April 6, 2015. Owners may contact Altec customer service at 1-800-860-0183. Altec's number for this recall is CSN 611.
Altec Industries Inc. (Altec) is recalling certain model year 1999-2014 aerial devices models A65, A70, A75, A72-, A/77-T, A82-T, A72-TE88, and A77-TE93 manufactured January 1, 1999, to July 15, 2014. The affected aerial devices may have an improperly set hydraulic pressure transducer which relieves excessive backpressure in the hydraulic tank circuit.
Risk and remedy
Risk
In cooler temperatures, the improperly set hydraulic pressure transducer may result in inadvertent boom movement, increasing the risk of injury to the occupant or those nearby.
Remedy
Altec will notify owners, and dealers will replace and install a pressure switch, free of charge. The recall began in January 16, 2015. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for this recall is CSN 609.
Altec Industries, Inc. (Altec) is recalling certain model year 2000-2013 Aerial Device and Digger Derrick trucks, equipped with Sure Power Battery Equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being…
Risk and remedy
Risk
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy
Altec will notify owners, and dealers will replace any affected battery equalizer, free of charge. The recall is expected to begin in September 2014. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 603.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11001160Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an insufficient threshold on certain units built from December 2004 to October 2022. This can cause the relay to overheat and fail, causing the accessory lights to stop working.
- 10249209Altec has learned that the cap screws used to mount the planetary winch at the turntable could be shorter than specified on certain D3000A/B and D4000A/B units built from January 2012 to December 2015.
- 10238374Altec has learned that certain digger derricks and aerial devices of various models built from January 2010 to January 2023 may contain access steps with a handrail and side plate that come together in a small space causing a potential pinch point. Altec has created a kit to eliminate the possible pinch point.
- 10235128Altec has learned that the hydraulic ball valve on the hydraulic reservoir return line of certain L42/45 M/P units built from February 2002 to November 2019 might not get returned to the open position after being turned to the closed position for maintenance. If the upper boom drive system is articulated while the ball valve is in the closed position, both upper boom drive cylinders could retract simultaneously causing the lower boom to buckle. The customer should order and install the Hydraulic Shutoff Valve Placard Kit. The kit must be installed by the next preventative maintenance interval, or within 90 days of receipt of this notice, whichever comes first.
- 10222578Product advisory posted on our web site to inform owners, user, & operators that the new ANSI A92.2-2021 standard has taken effect and they must review. The standard has changed some of the responsibilities of the parties who use or operate vehicle mounted aerial devices.
- 10218664Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. In certain 2011 through 2013 and 2015 model year F-650 and F-750 vehicles with 70% fixed front seat built from February 14, 2011, to April 28, 2015, the front passenger and center seat belts might not be anchored in the correct position relative to the seat, increasing the risk of injury in a crash.
- 10210534Altec has learned that the electrohydraulic outrigger/tools control valve on AA755L and A-series aerial devices and DLB, DMB, and D2/3/4000B series digger derricks could have the potential to produce a very small amount of flow into the lower tools circuit when the outriggers and tools mode is engaged. This can cause slow unintended movement of a tool such as a pole puller cylinder that is connected to the tool circuit. A blanking plug must be installed to prevent this issue. Inspect the outrigger/tools control valve using the Inspection Procedure. The inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer's warranty provider. Altec will perform the work for free at an Altec facility.
- 10200747Fiat Chrysler Automobiles (FCA) US has decided that a defect that relates to motor vehicle safety exists on certain 2012 through 2020 model year (D2) Ram 3500 pickup, (DD) Ram 3500 cab chassis, and (DP) Ram 4500/5500 cab chassis vehicles. Refer to the included communication from FCA US for additional information. A remedy for this condition is not currently available. An additional notice will be mailed to you when a remedy is available. Altec is not able to complete this repair. This repair is not covered under the Altec Warranty policy.
- 10186514Structural cracking has been observed where the primary leveling cylinder mounting pin is welded to the lower boom side plate on LS 40/45/55 aerial devices. Failure of this connection could disable the hydraulic platform leveling system. Altec has developed a kit to reduce the relief pressure of the hydraulic leveling circuit. This will prevent damage to the leveling cylinder mounting pin weld joint by reducing the weld stress. Altec has also developed a kit to repair the lower boom if the side plate has cracked. Altec requires the inspection and repair be completed on the affected units by the next annual preventive maintenance interval or within one year of receipt of the SIL.
- 10186513There may be inadequate weld fusion between the boom extension cylinder rod and rod end on the affected units. This can lead to failure of the weld. Altec has developed a process to have the cylinder rod end attachment repaired by the cylinder manufacturer. Altec requires the repair be completed on the affected units by the next annual preventive maintenance interval or within one year of receipt of the SIL.
- 10185549Altec has discovered that the protective fabric hose sock in the upper boom hose carrier on the affected units can become unsecured and slip out of place. This can expose the fiber optic lines to damage, resulting in intermittent operation or failure of the upper controls. Altec requires the following actions to be performed on the affected units no later than 30 days after receiving this SIL. Inspect the hose sock in the upper boom using the Inspection Procedure beginning on page 2. Have Altec make any required repairs.
- 10175598Product Update Notice 2020B reminded customers that they may be unable to store necessary equipment in the body of the cutaway van without exceeding the rear axle capacity. For customers who are not satisfied with the remaining capacity of your vehicle, the tailshelf mounted generator and roof mounted air conditioning unit can be removed. Altec will provide kits to close the opening in the van roof and modify wiring after the generator is removed. Order the A/C Cover Sealing Service Kit, part number 991064376, and the Generator Plug Service Kit, part number 991063374 by calling 1-877-GO ALTEC (1-877-462-5832).
- 10055248Altec: see document search button for owner letter. Where the lower boom attaches to upper boom cylinder anchor, cracks has developed around it and would need to be inspected on each unit.
Every Altec Aerial Device model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.