2015 Altec Aerial Device
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2015 Altec Aerial Device. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
20 recalls name the 2015 Altec Aerial Device. Newest first.
Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Risk and remedy
Risk
A cable step that fails during use increases the risk of injury.
Remedy
Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Altec Industries, Inc. (Altec) is recalling certain 2014-2016 AT200A aerial devices. Cracks may develop in the legs of the mounting frame, which can cause the mounting frame side plate to break.
Risk and remedy
Risk
A broken side plate may result in pedestal and truck frame separation, increasing the risk of injury.
Remedy
Altec will provide instructions for owners to inspect the mounting frame side plates for cracks. If cracks are found, Altec will repair the side plates as necessary, or provide a repair kit, free of charge. Owner notification letters are expected to be mailed in April 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 3215.
Altec Industries, Inc. (Altec) is recalling certain 2004-2023 AT Series aerial devices. The cables in the engine compartment may contact the vehicle's hood, damaging the cables and causing a short circuit.
Risk and remedy
Risk
A short circuit increases the risk of a fire.
Remedy
Altec will inspect and relocate the cables and fuse blocks, free of charge. Owner notification letters are expected to be mailed March 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.
Altec Industries, Inc. (Altec) is recalling certain 2015-2022 DT65 and DT85 Aerial Devices. The weld between the base boom and the auger stow bracket could crack.
Risk and remedy
Risk
A cracked weld may allow the auger bracket to detach from the boom, increasing the risk of injury.
Remedy
Altec will inspect and repair cracks found in the base boom, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3017.
Altec Industries, Inc. (Altec) is recalling certain 2012-2016 AT200A aerial devices. Cracks may develop in the legs of the mounting frame, which can cause the mounting frame side plate to break.
Risk and remedy
Risk
A broken side plate may result in pedestal and truck frame separation, increasing the risk of injury.
Remedy
Altec will repair the side plates as necessary, or provide a repair kit, free of charge. Owner notification letters were mailed January 13, 2022. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 840.
Altec Industries, Inc. (Altec) is recalling certain 2011-2016 AT200A aerial devices. Cracks may develop in the legs of the mounting frame, which can cause the mounting frame side plate to break.
Risk and remedy
Risk
A broken side plate may result in pedestal and truck frame separation, increasing the risk of injury.
Remedy
Altec will repair the side plates as necessary, or provide a repair kit, free of charge. Owner notification letters were mailed on October 13, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 836.
Altec Industries, Inc. (Altec) is recalling certain 2005-2021 A65, A70, A75, A72-T, A77-T, and A82-T vehicles. The lower and upper boom raise spools can shift after releasing the joystick or control interlock.
Risk and remedy
Risk
Unintended movement of the lower and upper booms increases the risk of injury.
Remedy
Altec will install a jumper hose and check valve into the boomtip tank lines and replace the overcenter blocking cartridge with an internally referenced drain path, free of charge. Owner notification letters were mailed on July 28, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 823.
Altec Industries Inc. is recalling certain 2015-2018 LR7, ALB, AC18, AC23, and AC38 vehicles built on an International N9/N10 chassis. During an HC Desorb cycle, the vehicle's idle will rapidly rise causing an increase in pump flow. The increased pump flow can result in the moving speed of the boom changing.
Risk and remedy
Risk
The change in boom speed can result in unintended positioning of the boom, increasing the risk of injury.
Remedy
Altec will notify owners, and dealers install an update that will reprogram the low idle preset to 850 RPM, free of charge. The recall began October 16, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 774.
Altec Industries Inc. (Altec) is recalling certain 2014-2020 Aerial Devices and body only units equipped with Class 3 towing hitches. The tow hitch may have incorrect load rating markings, and may have been damaged by unintentional overloading.
Risk and remedy
Risk
If the tow hitch is overloaded, the hitch may fail, increasing the risk of a crash.
Remedy
Altec will notify owners and provide instructions for inspecting the bumper and receiver tube for damage and repairing as necessary and installing the proper hitch load rating placards on the unit. This recall began July 24, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 761.
Altec Industries Inc. (Altec) is recalling certain 2012-2019 Altec AM60E, AA55E, AH75/85/100, AH125, and AH150 Aerial Devices. The recovery winch valve may allow the winch to lift more than it is rated for.
Risk and remedy
Risk
If the recovery winch attempts to lift more than it is rated for, it can increase the risk of an injury or death.
Remedy
Altec will notify owners, and instruct owners to inspect the winch pressures and install an external pressure relief valve, if necessary, free of charge. The recall began October 7, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 734.
Altec Industries Inc. (Altec) is recalling certain 2003-2019 Altec TA45, TA50, TA55, TA60, L37, L39, LRV, LR7, A-T40C, T40P and AP45 vehicles equipped with air-cushioned pintle hitch and/or accessory air components. The accessories utilizing chassis air supply may be missing pressure protection valves. The accessory lines may not prevent service brake…
Risk and remedy
Risk
Loss of service brake pressure can increase the risk of a crash.
Remedy
Altec will notify owners, and dealers will inspect the pressure protection installation and repair any unit that does not pass inspection, free of charge. The recall began August 15, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 724.
Altec Industries Inc. (Altec) is recalling certain 2015-2017 Altec TA45M and AM50/55 aerial devices equipped with 500W DC-DC converters. Due to voltage and current spikes, the converter can fail and cause a fire.
Risk and remedy
Risk
If the converter fails, it can increase the risk of a fire.
Remedy
Altec will notify owners, and dealers will replace the 500W DC-DC converter with one that has a revised design, free of charge. The recall began December 10, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 699.
Altec Industries Inc. (Altec) is recalling certain 2008-2018 Aerial Devices equipped with aluminum work platforms. The platform mounting holes may fail, causing the platform to move unexpectedly.
Risk and remedy
Risk
If the platform moves unexpectedly, it can increase the risk of injury.
Remedy
Altec will notify owners, and dealers will install a bracket reinforcing kit, free of charge. The recall is expected to begin October 17, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 689.
Altec Industries Inc. (Altec) is recalling certain 2012-2018 Altec LS63 and LS87 aerial devices equipped with a pintle hook mounted into the Class 3 receiver tube. This towing combination was shipped without a placard that provides the maximum allowable towing limit, possibly resulting in the receiver tube being overloaded.
Risk and remedy
Risk
An overloaded receiver tube could detach, increasing the risk of a crash.
Remedy
Altec will notify owners, and provide them with a placard that states the limit of the receiver tube assembly as 600lbs vertical load, and 6,000lbs towing capacity, free of charge. The recall began on July 25, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 684.
Altec Industries Inc. (Altec) is recalling certain 1997-2017 LRV, and LR7 Aerial devices. The platform leveling yoke may fail, possibly causing an occupant to fall from the platform.
Risk and remedy
Risk
Failure of the platform leveling yoke can cause the occupant of the platform to fall out, increasing their risk of injury.
Remedy
Altec will notify owners, and will inspect the leveling system to verify the correct alignment, replacing any improperly aligned yokes, free of charge. The recall began on April 11, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 672.
Altec Industries Inc. (Altec) is recalling certain 2011-2017 Altec LS63 Aerial Devices. The jib mast on these vehicles may bend under load.
Risk and remedy
Risk
The jib mast may bend and fail, increasing the risk of injury to those nearby.
Remedy
Altec will notify owners and test the jib mast, replacing any that fail, free of charge. The recall began on October 13, 2017. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for this recall is CSN 664.
Altec Industries Inc. (Altec) is recalling certain 2015-2016 Aerial devices and Service Body Trucks equipped with certain JEMS 4A or JEMS 4E4 Idle Mitigation Systems (IMS). A cable within the IMS may have been improperly installed, possibly causing the cable to rub against an electrical component and short circuit.
Risk and remedy
Risk
A short circuit increases the risk of fire.
Remedy
Altec will notify owners, and dealers will replace and reroute the contactor cable within the IMS, free of charge. The recall began on April 13, 2017. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for the recall is CSN 646.
Altec Industries Inc (Altec) is recalling certain model year 2014-2015 A65, A70, A75, A72-T, A77-T, and A82-T aerial devices manufactured April 15, 2014, to October 15, 2015. The affected aerial devices have a fiberglass cover over the boom tip that may have an improperly sized opening.
Risk and remedy
Risk
The improperly sized opening may allow the exposed metal tip of the boom to contact an electrically energized conductor, such as an overhead wire, increasing the risk of a injury to the boom operator.
Remedy
Altec will notify owners, and dealers will replace any boom tip cover that has an improperly sized opening, free of charge. The recall began on December 1, 2016. Owners may contact Altec customer service at 1-205-991-7733.
Altec Industries Inc. (Altec) is recalling certain model year 2015-2016 Aerial Devices and Digger Derrick vehicles equipped with front bumper winches or capstans, manufactured December 26, 2015, to March 30, 2016. The affected vehicles have a hydraulic motor whose shaft may fail resulting in unexpected movement of the winch or the capstan.
Risk and remedy
Risk
Unexpected winch movement may increase the risk of injury.
Remedy
Altec will notify owners, and dealers will replace the hydraulic motor, free of charge. The recall began on August 26, 2016, 2016. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for this recall is CSN 635.
Altec Industries Inc. (Altec) is recalling certain model year 2006-2015 Aerial Devices manufactured from June 1, 2006, through April 1, 2015. The affected aerial devices outrigger interlock control system may not detect proper deployment of the outriggers, allowing for instability of the boom.
Risk and remedy
Risk
If the aerial device is operated while the outrigger is not properly deployed it can cause instability of the boom, increasing the risk of person injury or death.
Remedy
Altec will notify owners, and dealers will replace the aerial device with a new outrigger interlock module, free of charge. The recall began on September 4, 2015. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for this recall is CSN 625.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11001160Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an insufficient threshold on certain units built from December 2004 to October 2022. This can cause the relay to overheat and fail, causing the accessory lights to stop working.
- 10249209Altec has learned that the cap screws used to mount the planetary winch at the turntable could be shorter than specified on certain D3000A/B and D4000A/B units built from January 2012 to December 2015.
- 10238374Altec has learned that certain digger derricks and aerial devices of various models built from January 2010 to January 2023 may contain access steps with a handrail and side plate that come together in a small space causing a potential pinch point. Altec has created a kit to eliminate the possible pinch point.
- 10235128Altec has learned that the hydraulic ball valve on the hydraulic reservoir return line of certain L42/45 M/P units built from February 2002 to November 2019 might not get returned to the open position after being turned to the closed position for maintenance. If the upper boom drive system is articulated while the ball valve is in the closed position, both upper boom drive cylinders could retract simultaneously causing the lower boom to buckle. The customer should order and install the Hydraulic Shutoff Valve Placard Kit. The kit must be installed by the next preventative maintenance interval, or within 90 days of receipt of this notice, whichever comes first.
- 10230478Altec has learned that on certain AT37-G aerial devices built from November 2007 to April 2018, the rear torsion bar swing arm can interfere with the long runner channels under the body as the torsion bar rotates during road travel. The interference can cause wear issues and can cause welds on the body mounting angles or cross members to develop cracks.
- 10222578Product advisory posted on our web site to inform owners, user, & operators that the new ANSI A92.2-2021 standard has taken effect and they must review. The standard has changed some of the responsibilities of the parties who use or operate vehicle mounted aerial devices.
- 10218664Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. In certain 2011 through 2013 and 2015 model year F-650 and F-750 vehicles with 70% fixed front seat built from February 14, 2011, to April 28, 2015, the front passenger and center seat belts might not be anchored in the correct position relative to the seat, increasing the risk of injury in a crash.
- 10210823The body compartment wiring on certain Altec aerial devices, digger derricks, and body-only units built from 2014 to 2021 contains an in-line fuse located close to the lighting in the compartment, while other units are fused upstream, closer to the power source. Altec has learned that the units affected should have an in-line fuse close to the lighting, but this fuse was not installed on some units. In addition, some units may have exposed terminals at the end of certain portions of the wiring in the body. If the exposed terminals contact each other or with ground, the resulting direct short could damage the body compartment lighting. Inspect the body compartment lighting circuit at the unit's next scheduled service interval or within six months of receiving the SIL, whichever comes first. Use the Inspection Procedure or contact Altec to perform the inspection. This inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer's warranty provider. Altec will perform the work for free at an Altec facility. If the customer or the customer's warranty provider performs the work, a warranty claim must be submitted to be reimbursed for the cost of the parts and/or labor.
- 10210534Altec has learned that the electrohydraulic outrigger/tools control valve on AA755L and A-series aerial devices and DLB, DMB, and D2/3/4000B series digger derricks could have the potential to produce a very small amount of flow into the lower tools circuit when the outriggers and tools mode is engaged. This can cause slow unintended movement of a tool such as a pole puller cylinder that is connected to the tool circuit. A blanking plug must be installed to prevent this issue. Inspect the outrigger/tools control valve using the Inspection Procedure. The inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer's warranty provider. Altec will perform the work for free at an Altec facility.
- 10209225Altec Industries, Inc. has received notification from Navistar that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. On certain trucks equipped with an automatic transmission, if the automatic transmission is still in drive or reverse position and the stationary PTO switch is engaged, the engine RPM will ramp up and may overcome parking brake hold capability resulting in possible vehicle movement. Unexpected movement of the truck from the park position can increase the risk of property damage or personal injury.
- 10208113Altec has learned that there could be loose, missing, or incorrectly installed mounting fasteners on the electric power take-off (ePTO) on certain aerial devices built from 2015 to 2020 and equipped with a JEMS 18E20 hybrid system. This can cause the ePTO to become loose from its mounting bracket, resulting in excessive vibration. The fasteners may need to be replaced with new, correctly installed fasteners. Customers should inspect the ePTO mounting fasteners no later than the next preventive maintenance interval or 120 days from the receipt of this SIL, whichever comes first. If repair is required, order and install the specified mounting kit or schedule the installation of the kit by Altec. If cap screw(s) are missing, take the unit out of service until the kit has been installed.
- 10202987Altec has learned that the labeling describing the proper jump starting procedure for certain vehicles equipped with a Jobsite Energy Management System (JEMS) 2, 4, 6, or 12 built by Altec from 2015 to 2021 has sometimes been overlooked. Failure to follow the proper procedure when jump-starting a vehicle could result in damage to the electrical system. The labeling for the available jump starting connections has recently been made more visible. Altec has made a kit available to provide the updated labeling upon customer request.
- 10200747Fiat Chrysler Automobiles (FCA) US has decided that a defect that relates to motor vehicle safety exists on certain 2012 through 2020 model year (D2) Ram 3500 pickup, (DD) Ram 3500 cab chassis, and (DP) Ram 4500/5500 cab chassis vehicles. Refer to the included communication from FCA US for additional information. A remedy for this condition is not currently available. An additional notice will be mailed to you when a remedy is available. Altec is not able to complete this repair. This repair is not covered under the Altec Warranty policy.
- 10199518On certain AT37/41/48 M/ME/P/PE/S/SE aerial devices built from June of 2015 to March of 2020 Altec requires the platform leveling bracket assembly to be inspected as described in the Inspection Procedure. If the inspection discovers any missing or damaged rotary actuator mounting cap screws or any cracks in the leveling bracket, the unit must be taken out of service at the end of the inspection procedure. The repair could include the replacement of the platform leveling bracket with a new design bracket that has increased material thickness and a redesigned rotary actuator mounting capscrew arrangement. The inspection and any resulting repairs must be completed no later than the unit's next preventative maintenance interval or one year from the receipt of this SIL, whichever comes first. This inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer's warranty provider.
- 10197950Altec has learned that certain AT35/37-G and AT40-G aerial devices built between February 2008 and January 2016 have power wiring for the 12V hydraulic oil reservoir heater which could be insufficient to carry the electrical current required to operate the heater. This could result in damage to the units Power Distribution Module (PDM), causing the oil heater to stop operating. A kit has been developed to update the oil heater power wiring to carry the necessary current. Altec requires this kit to be installed on the affected units no later than the next preventive maintenance interval or 90 days from the receipt of this SIL, whichever comes first.
- 10186514Structural cracking has been observed where the primary leveling cylinder mounting pin is welded to the lower boom side plate on LS 40/45/55 aerial devices. Failure of this connection could disable the hydraulic platform leveling system. Altec has developed a kit to reduce the relief pressure of the hydraulic leveling circuit. This will prevent damage to the leveling cylinder mounting pin weld joint by reducing the weld stress. Altec has also developed a kit to repair the lower boom if the side plate has cracked. Altec requires the inspection and repair be completed on the affected units by the next annual preventive maintenance interval or within one year of receipt of the SIL.
- 10186513There may be inadequate weld fusion between the boom extension cylinder rod and rod end on the affected units. This can lead to failure of the weld. Altec has developed a process to have the cylinder rod end attachment repaired by the cylinder manufacturer. Altec requires the repair be completed on the affected units by the next annual preventive maintenance interval or within one year of receipt of the SIL.
- 10185549Altec has discovered that the protective fabric hose sock in the upper boom hose carrier on the affected units can become unsecured and slip out of place. This can expose the fiber optic lines to damage, resulting in intermittent operation or failure of the upper controls. Altec requires the following actions to be performed on the affected units no later than 30 days after receiving this SIL. Inspect the hose sock in the upper boom using the Inspection Procedure beginning on page 2. Have Altec make any required repairs.
- 10175598Product Update Notice 2020B reminded customers that they may be unable to store necessary equipment in the body of the cutaway van without exceeding the rear axle capacity. For customers who are not satisfied with the remaining capacity of your vehicle, the tailshelf mounted generator and roof mounted air conditioning unit can be removed. Altec will provide kits to close the opening in the van roof and modify wiring after the generator is removed. Order the A/C Cover Sealing Service Kit, part number 991064376, and the Generator Plug Service Kit, part number 991063374 by calling 1-877-GO ALTEC (1-877-462-5832).
- 10165036SIL 721 informed unit owners of potential issues with JEMS units mounted on Dodge chassis Some customers have reported that the engine on the affected chassis will not start after sitting over a weekend time period. Investigation found there was an issue with the Dodge chassisand the ZeroRPM ignition module. Unplugging the ZeroRPM Dodge ignition module and plugging the module back in was found to reset the module allowing the engine to start again. Chassis starting operation will then return to normal. Altec recommends that affected units be modified by adding an ignition reset button to the ZeroRPM system
Every Altec Aerial Device model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.