2010 Audi A5
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Owner complaints
34 complaints
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Latest complaints
- Engine and engine cooling › Exhaust system › Emission control › Catalytic convertor
The contact owns a 2010 Audi A5. The contact stated while driving 30 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the failure could be related to the catalytic converter, but a diagnostic test was not performed. The vehicle…
The contact owns a 2010 Audi A5. The contact stated while driving 30 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the failure could be related to the catalytic converter, but a diagnostic test was not performed. The vehicle was diagnosed by an independent mechanic that the catalytic converter needed to be replaced, but the vehicle was not repaired. The contact stated that her son inspected the vehicle and discovered that all the fluids were low. The fluids were topped off to the proper level. The warning light disappeared; however, the check engine warning light was illuminated a month later. The contact stated that her son completed a diagnostic test and retrieved a fault code for a defective catalytic converter. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,960.
- Engine
I bought the car used and within the first month of purchase and to start putting an additional 1QT of oil on every 1000 miles...now few mints later I have to do that more often on every 500miles... And recently I had to add cooling and now this has been an new issue... My mechanic told me this IS…
I bought the car used and within the first month of purchase and to start putting an additional 1QT of oil on every 1000 miles...now few mints later I have to do that more often on every 500miles... And recently I had to add cooling and now this has been an new issue... My mechanic told me this IS a common issue for my car and he IS surprised audi hasn't done a recall on it. My car IS under 90K and may require an engine change for over $3-4K. That's not right!
- Engine · Unknown or other
Car runs out of engine oil within 2 to 3 weeks of oil change, I have changed the oil three times over the course of 2.5 months.
- Electrical system
When there IS significant moisture in the air the turn signals do not work properly. An intended right turn signal will cause the left signal to fire instead, but it will also erratically fire the right turn signal. The issue tends to reduce in frequency the longer the car IS running. I read on an audi owners forum that the blinker switch IS affected by high moisture and causes this issue in 2008-2010 models.
- Tires
The tire tread separated completely from the sidewalls, on both sides. There was no indication of any issues, low pressure, pulling etc. I was driving on the highway, car driving normal. I started to hear a pulsating vibration sound like a wheel bearing. I let off the gas to slow down a bit and listen, then there was some loud noises, I pulled over to find the tread had separated completely all the way around.
- Fuel/propulsion system
While driving on the interstate my car stalled nearly coming to a complete stop, the engine light came on and I was smelling gasoline so I had to bring it to the nearest mechanic and there it was diagnosed as a fuel injector leaking with multiple cylinder misfire detected. As there IS an extended…
While driving on the interstate my car stalled nearly coming to a complete stop, the engine light came on and I was smelling gasoline so I had to bring it to the nearest mechanic and there it was diagnosed as a fuel injector leaking with multiple cylinder misfire detected. As there IS an extended warranty under audi for faulty fuel injectors, I took the car to audi to have the manufacturer defected fuel injector replaced under warranty. However, the original mechanic cleared the code from my car's system which caused the engine light to turn off. Because the fault code was cleared by the independent mechanic, audi IS refusing to fix the faulty fuel injector under warranty even though I have documentation with the fault codes that shows the fuel injector was leaking and the reason my car stalled. The audi service specialist told me that I would have to keep driving my car until the engine light came back on. I know that audi currently has a recall on some audi models due to a faulty fuel injector causing fire risks, and I know that driving with a faulty fuel injector will lead to major issues. Obviously I do not feel safe driving my car knowing that the leaking fuel injector could cause a fire in my car and will cause me to once again breakdown. I have documentation, however, it includes my vin and the note on this website says not to include any personal info including the vin.
- Engine
In the beginning of the week I noticed some unusual behavior with my car, whenever I slowed down to make a turn or to pull up in a garage I felt the car loosing power as if it was about to go off, I will then have to press on the accelerator to give it power and keep it going which was not the…
In the beginning of the week I noticed some unusual behavior with my car, whenever I slowed down to make a turn or to pull up in a garage I felt the car loosing power as if it was about to go off, I will then have to press on the accelerator to give it power and keep it going which was not the safest, knowing that I should be decelerating in such instances. I didn't think much of it, and then 3 days later after parking in a school parking lot for about 12 minutes, I returned to my car to find it not starting up. It will begin to crank but never started. I tried to jump start it with a power startup battery and it still wouldn't start. I had it towed to a repair shop and after 2 days of diagnosis, I was told it was a timing chain/tensioner fault within the engine. This will take some days to repair and I have to find an alternative vehicle for work. I was told this failure was common for my car make/model.
- Power train
Inferior piston rings burning oil inside the engine.
- Air bags
TL* the contact owns a 2010 audi A5. The contact received a recall notice for nhtsa campaign number: 18v082000 (air bags) in january of 2018. Hoffman audi of east hartford (700 connecticut blvd, east hartford, ct) stated that the parts were not available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* takata recall. The contact owns a 2010 audi A5. The contact received notification of nhtsa campaign number: 18v082000 (air bags). The dealer (audi buffalo, 5255 genesee st, bowmansville, ny 14026, 716-683-3343) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Structure
2010 audi A5. Consumer writes in regards to rear main seal leak and pistons. *Ld the consumer stated the dealer advised the cylinder was bad and the motor needed to be replaced. The consumer requested to be included in the class action suit. *js
- Air bags
TL* takata recall. The contact owns a 2010 audi A5. The contact received notification of nhtsa campaign number: 18v082000 (air bags). The contact stated that the recall repair exceeded a reasonable amount of time. The contact called the dealer (jim ellis audi in atlanta, ga 1-877-465-2802) and the…
TL* takata recall. The contact owns a 2010 audi A5. The contact received notification of nhtsa campaign number: 18v082000 (air bags). The contact stated that the recall repair exceeded a reasonable amount of time. The contact called the dealer (jim ellis audi in atlanta, ga 1-877-465-2802) and the audi manufacturer who confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and instructed the contact to notify the dealer. The contact had not experienced a failure. Parts distribution disconnect.
- Engine
I have been informed by my garage that the timing chain tensioner IS faulty and needs to be replaced. They say it IS a "known issue" and I am wondering why this has not been made a recall. It IS $2,000 and there are no warning signs; it could happen at any time. I don't want to be writing in after a catastrophe so I am writing preemptively: please make this a recall!!!
- Air bags
Front air bag faulty inflation air bag light on recall for A5 cabriolet but not 2 door coupe?
- Engine
While driving my car (2010 audi A5), the vehicle began to sputter and was not able to drive the vehicle on a state highway. The vehicle would not accelerate and had to pull to the shoulder. It was later towed to audi of new orleans where I later found out that my car needed a new turbo, timing…
While driving my car (2010 audi A5), the vehicle began to sputter and was not able to drive the vehicle on a state highway. The vehicle would not accelerate and had to pull to the shoulder. It was later towed to audi of new orleans where I later found out that my car needed a new turbo, timing chain, and timing chain tensioner at a cost just over $4300. After doing research I learned that this IS very common with the type of engine that I have. It seems that it occurs in the 2.0T audi/vw around approximately 80K miles. My car had just turned over 80K. I also learned that had I continued to drive the car I could have possibly damaged the pistons, causing the car to possibly need a new engine. The car also consumes an excessive amount of oil.
- Air bags
TL* takata recall. The contact owns a 2010 audi A5. The contact received notification of nhtsa campaign number: 16v078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* takata recall. The contact owns a 2010 audi A5. The contact received notification of nhtsa campaign number: 16v078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called town audi at (201) 227-6524 (400 south dean street, englewood, nj 07631) where it was confirmed that the parts were not available for the recall remedy. The contact also called audi burlington at (781) 272-8880 (62 cambridge st, burlington, ma 01803) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect.
- Air bags
Dealership states parts are available but will not complete because of P6 status car IS not now in a humid area
- Engine
TL* the contact owns a 2010 audi A5. The contact stated that the vehicle failed to start without warning. The vehicle was towed to the dealer where it was diagnosed that the timing chain tensioner failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the…
TL* the contact owns a 2010 audi A5. The contact stated that the vehicle failed to start without warning. The vehicle was towed to the dealer where it was diagnosed that the timing chain tensioner failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and informed the contact that there was no recall for the failure. The contact would have to pay out of pocket for the repair under manufacturer reference number: 170626336. The contact stated that the vehicle was serviced for the crank shaft seals and turbo charger in january. In addition, the dealer mentioned that the timing chain failed at 110,000 miles. The vehicle was not diagnosed at that time. The failure mileage was approximately 115,000.
- Air bags
TL* the contact owns a 2010 audi A5. The contact received notification of nhtsa campaign number: 16v078000 (air bags). The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Takata recall: received recall notice april 2016. waitied 7 months. Contacted audi dealer, audi USA oct 2016 say part IS still unavailable and nhtsa IS allocating parts. filed complaint with nhtsa oct 2016. Nothing. No one called or contacted me. audi dealer customer care contacts me feb…
Takata recall: received recall notice april 2016. waitied 7 months. Contacted audi dealer, audi USA oct 2016 say part IS still unavailable and nhtsa IS allocating parts. filed complaint with nhtsa oct 2016. Nothing. No one called or contacted me. audi dealer customer care contacts me feb 2017 to purchase a new car as a 'solution' for airbag recall. Tells me I can die or get seriously injured anytime. Better to get a new car they say. Wait. If parts are available for new cars. Why not fix mine? Why should I buy a new car? Confirmed according to audi dealer and audi USA 2017 models have non faulty parts and airbags! emails to audi USA why parts are being allocated to new cars instead of repairing affected cars?? They have no answers. Just keep deferring to nhtsa. called nhtsa for answers. Nhtsa states it's the manufacturer's responsibility not theirs. They just collect complaints. IS anyone reading these? 13 million cars have been repaired but which one are these? I'm in zone a ca at least 2 deaths occurred here as a result of the takata airbags. It IS hot humid area I am concerned driving my car and this IS unacceptable. again IS anyone reading these? Post clear information about schedules for each zones and which manufacturers will be getting parts so that we can better understand when our dangerous life threatening recall will be repaired. If audi IS responsible for allocating parts tell them to stop telling us that they have no idea and aren't responsible for parts availability. Make them use the new parts to fix our cars not manufacture new ones and sell it to us as a scare tactic!
- Air bags
TL* takata recall. The contact owns a 2010 audi A5. The contact received notification of nhtsa campaign number: 16v078000 (air bags); however, the part to do the repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2010 audi A5. The contact received a notification for nhtsa campaign number: 16v078000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Takata recall I received a notice in february 2016 regarding the recall but as of today october 21 I still have not received the repair notice. I have called numerous audi dealers as well as the audi worldwide number who told me they do not have parts and are waiting. I asked when they expect to…
Takata recall I received a notice in february 2016 regarding the recall but as of today october 21 I still have not received the repair notice. I have called numerous audi dealers as well as the audi worldwide number who told me they do not have parts and are waiting. I asked when they expect to get parts and they did not know at all. I contacted nhtsa and I was told they did not know when parts would be received by audi neither. All they could tell me was living in ca I was in zone b and the next on this list after the higher priority high humidity areas. Due to the sheer number of recalls this could mean we may not get parts for years if something isn't done to improve production frequency, produce high quality airbags and make it available to the customers who have a recall notice. I am concerned driving the car with the recall notice as well as the deaths and issues regarding the airbag. We need quality parts to be allocated to audi in ca as soon as possible. What IS the plan to have more airbag parts available as soon as possible for consumers such as myself who has an audi 2010 A5 to protect my safety while continuing to drive the vehicle? *tr
- Engine
TL* the contact owns a 2010 audi A5. While driving 50 mph, the check engine, epc, and engine oil warning indicators illuminated. The failure recurred twice. The vehicle was towed to a dealer where it was diagnosed that the timing chain failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 76,336.
- Air bags
TL* the contact owns a 2010 audi A5. The contact received notification of nhtsa campaign number: 16v078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer informed the contact that there was no remedy. Vin tool confirms parts not available.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
- 11011285This TSB Provides information when parking assistance provides false warnings.
- 11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
- 11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
- 11009983Vehicle Concerns Before Recall Repair Available
- 11009941This bulletin provides diagnostic information regarding the locking system.
- 11009928This bulletin provides informatin when the engine does not run smoothly at idling speeds.
- 11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
- 11009356This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic brakes.
- 11009351This bulletin provides information regarding the general approach to brakes rubbing.
- 11009347This bulletin provides information when there are vibrations and rotational steering wheel vibrations.
- 11009327This bulletin provides information when ther is an Engine: start/stop system fault shown and start/stop system not is working; mileage below 50 km/32 miles.
- 11009313This bulletin provides guidance in order to provid informaiton regarding preparatoin when calling the Audi Technical Assistnce Center (TAC).
- 11007345This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
- 11007315This bulletin provides information vibrations and rotational steering wheel vibrations.
- 11007305This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
- 11007297This bulletin provides service information ror when the fuel tank cannot be fully filled.
- 11007264This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
- 11007234This bulletin provides information vibrations and rotational steering wheel vibrations.
- 11007224This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
- 11007216This bulletin provides service information ror when the fuel tank cannot be fully filled.
- 11005935This bulletin provides informaiton when there are speaker rattles, vibrations or audio interference in the sound system.
- 11005911This bulletin provides informatin for the GFF test plan that is requied for AC compressor replacements.
- 11005884This bulletin provides service information pertaining to noises from wheel input shaft/drive shaft.
- 11005865This bulletin provides information when there are noises/vibration from the front of the vehicle while in dynamic mode.
- 11005861This bulletin provides information when there is a fault shown; Engine: start/stop system, and the start system is not working; mileage below 50 km/32 miles.
- 11005848This bulletin provides Audi technicians with information to prepare for contact to the Technical Assistance Center (TAC).
- 11003026This bulletin provides informationw hen there are optical concerns with the tail lights.
- 11003024This bulletin provides informaiton when there are speaker rattles, vibrations, or audio interference.A1
- 11002981This bulletin provides information when there are speaker rattles, vibration or audio interference.
- 11002957This bulletin provides informationw hen there are optical concerns with the tail lights.
- 11002955This bulletin provides informaiton when there are speaker rattles, vibrations, or audio interference.A1
- 11002912This bulletin provides information when there are speaker rattles, vibration or audio interference.
- 11002235This bulletin provides information when the door handle touch sensors for Audi advanced key are inoperative.
- 11002234This bulletin provides information when the exterior trunk handle is inoperative.
- 11002216This bulletin provides information for when there is a fluid sample request from Product Support.
- 11002208This bulletin provides information on the ordering procedures for VIN Plates, and Safety Certification labels.
- 11002135This bulletin provides information when the door handle touch sensors for Audi advanced key are inoperative.
- 11002134This bulletin provides information when the exterior trunk handle is inoperative.
- 11002116This bulletin provides information for when there is a fluid sample request from Product Support.
Every Audi A5 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.