2014 Audi A5
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2014 Audi A5. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2014 Audi A5. Newest first.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system…
Risk and remedy
Risk
A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Risk and remedy
Risk
The melted wires can increase the risk of a fire.
Remedy
Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump…
Risk and remedy
Risk
If the coolant pump overheats, it can increase the risk of a fire.
Remedy
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Owner complaints
28 complaints
What owners report most
Latest complaints
- Structure
The contact owns a 2014 Audi A5. The contact stated that after each rainfall, there was a large amount of water inside the trunk of the vehicle, creating mold inside the trunk. The vehicle was taken to an auto body shop, and holes were discovered in the trunk and were filled. After another…
The contact owns a 2014 Audi A5. The contact stated that after each rainfall, there was a large amount of water inside the trunk of the vehicle, creating mold inside the trunk. The vehicle was taken to an auto body shop, and holes were discovered in the trunk and were filled. After another rainfall, the vehicle was taken to an Audi dealer, and the dealer stated that the trunk was cleaned, but the failure persisted. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 151,598.
- Engine and engine cooling
The contact owns a 2014 Audi A5. The contact stated that while driving 30-70 MPH, the vehicle shut off. The contact stated that the failure occurred while driving for an hour or stopped at a light. The vehicle failed to restart. The contact waited for 10 minutes to restart, but the vehicle shut off…
The contact owns a 2014 Audi A5. The contact stated that while driving 30-70 MPH, the vehicle shut off. The contact stated that the failure occurred while driving for an hour or stopped at a light. The vehicle failed to restart. The contact waited for 10 minutes to restart, but the vehicle shut off again. The ECP warning light was illuminated. After the vehicle cooled off and the battery was disconnected, the vehicle drove as designed. The contact replaced the cam shaft sensor, and fuel pump however, the failure recurred. The contact stated that the failure was related to NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there were no recalls associated with the VIN. The manufacturer referred the contact to the local dealer for a diagnostic test. The failure mileage was approximately 60,000.
- Unknown or other
On March 24, 2025 I submitted a valid claim for reimbursement to Audi of America for the outstanding recall on my A5's water pump along with the receipt for the service. Audi denied reimbursement because I had a claim that was "too old" from the recall date. This is of course, illegal. I would…
On March 24, 2025 I submitted a valid claim for reimbursement to Audi of America for the outstanding recall on my A5's water pump along with the receipt for the service. Audi denied reimbursement because I had a claim that was "too old" from the recall date. This is of course, illegal. I would like Audi to reimburse me for my valid recall service. Body of email sent to Audi of America on March 24: To whom it may concern; I had previously submitted for reimbursement for work performed on my 2014 Audi A5 in August 2024. The vehicle has a recall notice for the waterpump; my waterpump failed as indicated in the recall notice and I had it repaired. I did not have the itemized receipt for the work performed and am attaching that receipt now. I am seeking reimbursement for the two major work groups as indicated on the invoice: AIR CONDITION DIAGNOSIS - $251.33 WATER PUMP: AUDI - $1554.80 Total Reimbursement Request - $1806.13
- Electrical system · Steering
1) power steering module failed resulting in steering failing on highway. Car is not available for inspection due to being totaled. Issue was a known service bulletin by Audi however new owners had no way to know it was a life threatening issue. 2) The car lost control when power module failed…
1) power steering module failed resulting in steering failing on highway. Car is not available for inspection due to being totaled. Issue was a known service bulletin by Audi however new owners had no way to know it was a life threatening issue. 2) The car lost control when power module failed, steering wheel locked up. 3) Yes 4) insurance and the dealership. The dealership refused to cover it because it was 10years past extended warranty even thought it had less than 125,000 miles. Apparently RAIN affects these units. 5) No.
- Electrical system · Fuel/propulsion system · Vehicle speed control
While driving the car I press the gas pedal and it loses power or won't accelerate at all, then all of a sudden something happens and it lunges forward fast it is scary I have almost crashed 2 times. This issues is intermittent, thus the driver has no control of when the car is going to drive…
While driving the car I press the gas pedal and it loses power or won't accelerate at all, then all of a sudden something happens and it lunges forward fast it is scary I have almost crashed 2 times. This issues is intermittent, thus the driver has no control of when the car is going to drive properly when I doesn't it is scary. I'm have been relegated to 45 miles an hour on the freeway I cannot control any part of the car to ensure I can make a lane change if I need to to overt an accident. The reason I'm filing this is because Audi has known about this since at least 2010, there are TSB'S FOR EVERY YEAR REGARDING THIS PROBLEM EITHER EXACT OR a slight change of this problem because every car is different. Meaning how it's driven to where it is located and weather issues. AUDI HAS PREEMPTED THESE Issues bY stating the problem I'm having a long with thousands of others is a PERFORMANCE ISSUE BUT THIS IS WAY MORE THAN THAT. IT IS Definitely A SAFETY ISSUE WHEN YOUR CAR ALL OF A SUDDEN WONT ACCELERATE. THIS ISSUE CAN REMAIN FOR 45 MINUTES OR Literally A SECOND. THIS IS A VERY DANGEROUS SAFETY Problem AND IF THEY MEANING AUDI HAD NOT HAD KNOWN ABOUT THIS PROBLEM FOR OVER A DECADE AND CONTINUE TO MAKE THESE CARS THE SAME WAY THEN I WOULDN'T HAVE HAD TO MAKE THIS REPORT IF THEY WOULD HAVE PUT THIS UNDER SAFETY AND NOT PERFORMANCE AND PREEMPTED A INVESTIGATION CIRCUMVENTING THE NTSB'S AUTHORITY BY PUTTING OUT A TSB BEFORE IT CAN BE INVESTIGATED. THE dealership REFUSES TO LOOK AT THE TECHNICAL SERVICE BULLETINS WITHOUT A COINCIDING CODE, BUT THE SOFTWARE UPDATE DOES NOT STATE A CODE WITH IT BECAUSE IT'S FOR DECADES OF AUDIS. THE SOFTWARE UPDATE WILL FIX MY CAR AND I CANNOT DO THAT MYSELF SO I HAVE AN UNSAFE CAR. Also the dealership is refusing to update my software as Audis TSB CLEARLY STATE ALL AUDIS FROM 2002 TO 2025 NEED THIS SOFTWARE UPDATE FOR PROPER REPAIR OF ALL AUDI VEHICLES! The Dealership is refusing give me the warranty documents & recalls done.
- Electrical system › Seat heater › Wiring harness · Seats
The contact owns a 2014 Audi A5. The contact stated that a burn spot was discovered on the seat section of the front driver's seat. The contact indicated that days later the burn mark had developed into a tennis ball sized burn hole in the seat cushion. The vehicle was taken to the local dealer who…
The contact owns a 2014 Audi A5. The contact stated that a burn spot was discovered on the seat section of the front driver's seat. The contact indicated that days later the burn mark had developed into a tennis ball sized burn hole in the seat cushion. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 66,000.
- Engine · Steering
The contact owns a 2014 Audi A5. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, prompting the contact to pull over to the shoulder. The check engine and EPS warning lights were illuminated. The vehicle was taken to an independent…
The contact owns a 2014 Audi A5. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, prompting the contact to pull over to the shoulder. The check engine and EPS warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with piston #3. The vehicle was towed to the dealer, who confirmed the failure with piston #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 65,000.
- Engine
Piston 3 imploded causing damage to the long block. Complete engine failure at 65K miles conformed by Audi dealership. You may view the car if you wish. The warning lights appeared the same day the car started malfunctioning. No advanced warning. There are several class action suits in the U.S.…
Piston 3 imploded causing damage to the long block. Complete engine failure at 65K miles conformed by Audi dealership. You may view the car if you wish. The warning lights appeared the same day the car started malfunctioning. No advanced warning. There are several class action suits in the U.S. with the same issue of complete engine failure on low miles for several Audi models from 2012 - 2017. These cars are meant to run for 150k-200k miles, not completely fail at 65k miles. Cost to repair is $10k - $17k. I would like this to be reviewed for recall. My car is a 2014 Audi A5 2.0 Turbo VIN# WAURFAFR0EA054821
- Unknown or other
Jack failed while using to lift car. The "teeth" (hidden underneath the silver body mounting point) which engage the left and right halves of the jack scissors had become mashed up, and slipped a notch or two, suddenly dropping the car downwards. Yes I have the part for inspection. Audi Seattle service department said my only alternative through them was ordering a new one for full price. Yes they saw the jack.
- Engine
Audi claims to have fixed their 2.0t engine piston defect which can cause safety issues and accidents caused by the car seizing or loosing power at any time due to their faulty pistons which class action act filed on 2014 indicates that 2012-2017 2.0t engine are susceptible to the same default. The…
Audi claims to have fixed their 2.0t engine piston defect which can cause safety issues and accidents caused by the car seizing or loosing power at any time due to their faulty pistons which class action act filed on 2014 indicates that 2012-2017 2.0t engine are susceptible to the same default. The company tried to hide this and failed to fix the issues on vehicles pass 2011. Please I have kids and this is our main vehicle I am being told by the dealer that I need a new piston rings based on the same issues they have encountered but is not eligible for that recall. There are law suit filed against this this a safety hazard for anyone in the road and Audi offers no assistance other than requiring more money for tests that ultimately will lead to what he say was needing a new piston.
- Fuel/propulsion system
Fuel injector failed while driving, causing the vehicle to cease operations on the road. prior to failure, engine stuttered and the cabin smelled smokey.
- Steering
Similar problem to another filed complaint, modified for the mileage at the time of incident....2014 audi A5 with approx 56K miles. The steering system has begun to offer inconsistent resistance to driver input, which impacts driver's ability to judge the amount of force needed to turn the wheel to the desired position.
- Engine
The contact owns a 2014 Audi A5. The contact stated while driving approximately 25 MPH, the oil light illuminated on the instrument panel. The contact drove to the local dealer. The dealer informed the contact that many vehicles had experienced oil issues. The oil was topped off. The dealer…
The contact owns a 2014 Audi A5. The contact stated while driving approximately 25 MPH, the oil light illuminated on the instrument panel. The contact drove to the local dealer. The dealer informed the contact that many vehicles had experienced oil issues. The oil was topped off. The dealer performed an oil consumption test. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 92,398.
- Steering
January 2021 driving straight - 30 mph. received a notification dynamic steering "steering defective. I pulled into a parking stall and it did a total lock up. the steering wheel could not be turned at all. the whole steering rack and pinion had to be replaced costing over $3,000 becasue the…
January 2021 driving straight - 30 mph. received a notification dynamic steering "steering defective. I pulled into a parking stall and it did a total lock up. the steering wheel could not be turned at all. the whole steering rack and pinion had to be replaced costing over $3,000 becasue the electronic chip wasnt able to be removed itself. car had under 50K miles. I asked how does this go out so soon with low mileage? The audi dealership stated that it can just be a bad batch meaning the electronic chip inside the steering rack that controls the steering rack was a bad batch and just one of those things that happens. They also indicated they were informed that this part has been superseded 8 times indicating that it was a bad design. we have to pay for a bad design????? There are many cases that I have read online that have the exact same issue. repairs should be replaced at the vehicle owners expence due to wear not a bad batch or bad design for the customer/owner of the vehicle to have to pay for.
- Steering
No incident caused this to occur - randomly one day steering wheel became very stiff and difficult to turn - an issue at both low and high speed - intermittent so no idea each time go to change lanes or turn a corner if going to be able to turn the wheel - initially it IS sporadic, however, with…
No incident caused this to occur - randomly one day steering wheel became very stiff and difficult to turn - an issue at both low and high speed - intermittent so no idea each time go to change lanes or turn a corner if going to be able to turn the wheel - initially it IS sporadic, however, with time/use occurs much more often lots of information/complaints online - appears to be steering shaft / seizure of u-joints: there was a audi issued tsb 481461, that covers this problem. a revised part was issued for the intermediate steering shaft that corrected this issue. One or both universal joints was subject to seizure. 8K1419753h was issued and supersedes previous editions (53a-53g). Recommend owners ensure there exists no excess play in either immediate shaft universal joint after lubing.
- Steering
I parked my car and when returned show power steering IS defectve when I search the defect on internet show several similar cases
- Steering
My vehicle has only 36K miles and has not been through any puddles or potholes. one day I drove my car down the street back to my garage and as I was parking I received a notification "steering defective do not drive". the steering rack and pinion had to be replaced costing $3,000 (part was…
My vehicle has only 36K miles and has not been through any puddles or potholes. one day I drove my car down the street back to my garage and as I was parking I received a notification "steering defective do not drive". the steering rack and pinion had to be replaced costing $3,000 (part was $2,127). the repair shop indicated that after speaking with audi, they were informed that this part has been superseded 8 times indicating that it was a bad design. there are many cases that I have read online that have the exact same issue. *tr
- Steering
2014 audi A5 with approx 62K miles. the steering system has begun to offer inconsistent resistance to driver input, which impacts driver's ability to judge the amount of force needed to turn the wheel to the desired position. when turning the wheel from center to either stop, there are several…
2014 audi A5 with approx 62K miles. the steering system has begun to offer inconsistent resistance to driver input, which impacts driver's ability to judge the amount of force needed to turn the wheel to the desired position. when turning the wheel from center to either stop, there are several sectors where it feels like the assist IS working, and several where the steering gets heavy and hard to turn. the issue occurs at various speeds and while stopped. it seems similar to issues reported with 2013 A4 and A5 models.
- Electrical system · Unknown or other
I contact audi of concord, ca in november of 2018, to have the after-run coolant pump replaced. They placed me on a waitlist, I have never heard back from them almost a year later.
- Engine
I currently have 56K miles on my car. it IS less than 5 years old. The dealer told me I need my timing chain replaced. there was a class action settlement with the same problem in the 2013 model. would my car also qualify?
- Steering
When turning, the steering feels stiff and occurs even when vehicle IS stationary
- Engine
TL* the contact owns a 2014 audi A5. The contact received a recall notification for nhtsa campaign number: 18v229000 (engine and engine cooling) and stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. The dealer (jack daniels audi of upper saddle river…
TL* the contact owns a 2014 audi A5. The contact received a recall notification for nhtsa campaign number: 18v229000 (engine and engine cooling) and stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. The dealer (jack daniels audi of upper saddle river, 243 NJ-17, upper saddle river, nj 07458) confirmed that parts were not available to perform the recall repairs. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
- Engine · Unknown or other · Visibility › Defroster/defogger/hvac system › Heater core
2014 audi A5. Consumer writes in regard to safety recall no. 80C5, 19M1, 19N4 and parts for the repairs are out of stock. *as *js
- Electrical system
Nhtsa recall number: 18v229 manufacturer recall number: 19N4 recall date: I was notified of this in december of 2017. nothing has happened yet, but it IS sept 10TH 2018 and there IS no solution. I was unable to make a trade-in of my vehicle due to the unresolved recall issue. I do not think this has been taken care of in a timely manner.
- Engine
2014 audi A5. Consumer writes in regards to after run coolant pump safety recall. *Ld the consumer stated the recall repair exceeded a reasonable amount of time. *Js
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
- 11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11011285This TSB Provides information when parking assistance provides false warnings.
- 11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
- 11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
- 11009983Vehicle Concerns Before Recall Repair Available
- 11009941This bulletin provides diagnostic information regarding the locking system.
- 11009928This bulletin provides informatin when the engine does not run smoothly at idling speeds.
- 11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
- 11009356This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic brakes.
- 11009351This bulletin provides information regarding the general approach to brakes rubbing.
- 11009348This bulleitn provides information when there is an implausible signal in the ABS/ESC speed sensor.
- 11009347This bulletin provides information when there are vibrations and rotational steering wheel vibrations.
- 11009327This bulletin provides information when ther is an Engine: start/stop system fault shown and start/stop system not is working; mileage below 50 km/32 miles.
- 11009313This bulletin provides guidance in order to provid informaiton regarding preparatoin when calling the Audi Technical Assistnce Center (TAC).
- 11009312This bulletin provides informationw hen there are car was brush bristles trapped in the seam between the headlight and fender.
- 11007354This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11007345This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
- 11007315This bulletin provides information vibrations and rotational steering wheel vibrations.
- 11007305This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
- 11007301This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in petrol.
- 11007297This bulletin provides service information ror when the fuel tank cannot be fully filled.
- 11007273This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11007264This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
- 11007234This bulletin provides information vibrations and rotational steering wheel vibrations.
- 11007224This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
- 11007220This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in petrol.
- 11007216This bulletin provides service information ror when the fuel tank cannot be fully filled.
- 11005935This bulletin provides informaiton when there are speaker rattles, vibrations or audio interference in the sound system.
- 11005911This bulletin provides informatin for the GFF test plan that is requied for AC compressor replacements.
- 11005884This bulletin provides service information pertaining to noises from wheel input shaft/drive shaft.
- 11005878This bulletin provides information about replacing the clutch end cover.
- 11005877This bulletin provides information about replacing the clutch end cover.
- 11005865This bulletin provides information when there are noises/vibration from the front of the vehicle while in dynamic mode.
- 11005861This bulletin provides information when there is a fault shown; Engine: start/stop system, and the start system is not working; mileage below 50 km/32 miles.
- 11005848This bulletin provides Audi technicians with information to prepare for contact to the Technical Assistance Center (TAC).
- 11003026This bulletin provides informationw hen there are optical concerns with the tail lights.
- 11003024This bulletin provides informaiton when there are speaker rattles, vibrations, or audio interference.A1
- 11003020This document provides clarity on the MY24 Audi Q5 Hybrid fault code with technical service bulletin release on Monday, June 24.
- 11002981This bulletin provides information when there are speaker rattles, vibration or audio interference.
Every Audi A5 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.