2013 Audi A5
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2013 Audi A5. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2013 Audi A5. Newest first.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system…
Risk and remedy
Risk
A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Risk and remedy
Risk
The melted wires can increase the risk of a fire.
Remedy
Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump…
Risk and remedy
Risk
If the coolant pump overheats, it can increase the risk of a fire.
Remedy
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Owner complaints
35 complaints2 involved a crash2 involved a fire2 injuries
What owners report most
Latest complaints
- Electrical system
Turned AC on blew out cool air all of sudden the air went out hot air blowing, smelt burning and saw smoke on passenger side (not a lot,but enough to raise concerns) turned AC shut climate off, turned car off tried it again no air just heat blowing. brother in law put it on machine , gave a sensor…
Turned AC on blew out cool air all of sudden the air went out hot air blowing, smelt burning and saw smoke on passenger side (not a lot,but enough to raise concerns) turned AC shut climate off, turned car off tried it again no air just heat blowing. brother in law put it on machine , gave a sensor code, replaced sensor put a can of air in, still blowing out hot air. and if ran too long it will smoke and burning scent.
- Electrical system · Engine · Engine and engine cooling
The contact owns a 2013 Audi A5. The contact stated that after activating the AC system, there was hot air and a burning odor coming from the passenger’s side vents. The contact associated the failure with NHTSA Campaign Number: 17V002000 (Engine and Engine Cooling). The contact called an…
The contact owns a 2013 Audi A5. The contact stated that after activating the AC system, there was hot air and a burning odor coming from the passenger’s side vents. The contact associated the failure with NHTSA Campaign Number: 17V002000 (Engine and Engine Cooling). The contact called an independent mechanic and referenced the recall campaign. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 157,653.
- Electrical system · Power train · Unknown or other
I was having an issue with my 2013 Audi A5 starting. A call to roadside assistance was able to jump my battery and the car would start and run. However, the same issue kept happening. The EPC warning light would come on and it took a few weeks to get scheduled with a mechanic. I purchased a mobile…
I was having an issue with my 2013 Audi A5 starting. A call to roadside assistance was able to jump my battery and the car would start and run. However, the same issue kept happening. The EPC warning light would come on and it took a few weeks to get scheduled with a mechanic. I purchased a mobile jump starter myself because I never knew when the car would or wouldn't start. After taking the car to Audi, they found the "transmission coolant valve failing internally causing coolant to migrate up connector - this is causing a short which is draining the battery. If not fixed it will continue to deplete the batter. Recommend replacing valve and and connector". [2023 Audi Inspection Report.pdf] This was verified by another mechanic who did the work and shared the faulty, corroded transmission pump connector and leaking valve. [photo: 2023 Corroded connector Transmission Coolant Valve.jpg; 2023 Transmission Coolant Valuve and connector.jpg] I won't speculate about the potential outcomes of such a failure, but I was told by my mechanic before I brought it in that I should no longer jump the car, because if what Audi found was correct, I could at minimum cause a full failure of the car's electrical system or a fire could start and recommended that I tow the car in for repair, which is what I did. An internet search shows this isn't a unique or isolated issue. Audi owners over the past 7+ years have been experiencing the same issue with the transmission coolant seeping into electrical components, causing shorts and electrical problems like mine. [XXX] [XXX] [XXX] This pump and its proximity to electrical components is a dangerous risk to drivers not aware that what appears as a simple dead battery, could in fact be one jump start away from disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Fuel/propulsion system
Couple years ago my engine failed, it was recalled and company refused to pay for it. I payed for it and afterwards my radio modul failed, camera failed, the check engine light is on since I bought the car and recently my car stopped on the highway fast lane without warning. It was no shoulder and I stopped on the highway. I was lucky I didn’t get rear ended n killed
- Electrical system · Engine · Fuel/propulsion system
I have experienced several failures and 3 recalls with my vehicle since I purchased it brand new. I have paid out thousands of dollars over the years for repairs that I feel were faulty being that I am on the only owner of the vehicle. I have approximately a little under 75k miles on my vehicle…
I have experienced several failures and 3 recalls with my vehicle since I purchased it brand new. I have paid out thousands of dollars over the years for repairs that I feel were faulty being that I am on the only owner of the vehicle. I have approximately a little under 75k miles on my vehicle although I purchased in 2012 (2013 vehicle) only to take it to dealerships and pay for this and that but most recently my major complaint is my car has stopped on me 4 times and I paid originally for what the dealership stated was the problem only to take it back 3 times and now they state the FUEL PUMP is the problem and there is no recalls. Audi is known to have recalls on FUEL PUMPs but at this time do not reflect on my vehicle. However, my car has not been in an accident, I am the only owner, the mileage is under 100k and there is no explanation as to why the fuel pump needs replacing. Please look into this. Thank you.
- Engine · Unknown or other
Water pump leaking
- Electrical system › Interior lamps/bulbs · Engine and engine cooling
The contact's cousin owns a 2013 Audi A5. The contact stated while driving at an undisclosed speed, the vehicle began to overheat. The warning message "Pull Over and Check Coolant" was displayed. The contact veered to the side of the road and upon checking the coolant reservoir, the contact noticed…
The contact's cousin owns a 2013 Audi A5. The contact stated while driving at an undisclosed speed, the vehicle began to overheat. The warning message "Pull Over and Check Coolant" was displayed. The contact veered to the side of the road and upon checking the coolant reservoir, the contact noticed that the coolant was leaking. The contact added coolant and was able to continue driving. However, the failure reoccurred increasingly. The contact stated that the coolant would leak onto the ground while refilling the coolant reservoir. The contact stated that the vehicle was no longer drivable. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling). The vehicle was taken to the dealer for the recall repair. However, as the contact's friend was picking up the vehicle on his behalf, he noticed that there was no coolant in the vehicle. The dealer then added coolant however, the failure recurred while driving. The dealer was notified and advised the contact that the failure was not associated with the recall. The vehicle was then taken to an independent mechanic where the coolant pump sensor was replaced; however, the failure recurred a month later. The manufacturer was notified of the failure and informed the contact that they could not assist as the dealer had already marked the recall as completed. Additionally, the contact stated that the interior lights of the vehicle would fail to operate intermittently. The vehicle was not repaired. The failure mileage was approximately 83,000.
- Steering
About 3 weeks ago I noticed the beginning of a steering problem. I first noticed that the wheel seemed to require more than normal force to turn, especially in about the 10 and 2 o’clock position. It would behave pretty normally most of the time, but then, unpredictably, this would happen. Now it…
About 3 weeks ago I noticed the beginning of a steering problem. I first noticed that the wheel seemed to require more than normal force to turn, especially in about the 10 and 2 o’clock position. It would behave pretty normally most of the time, but then, unpredictably, this would happen. Now it seems to be pretty constant. The steering wheel now requires much more force than usual, but only when in certain positions. Otherwise, everything appears normal. A couple of days ago I needed to try an evasive maneuver, which required sudden, hard steering. However, the response of the car was not what I expected under similar conditions with other Audi’s I own. This is an obvious safety concern. There appears to be a repair bulletin by Audi, but only Audis that are still under warranty will be fixed for free by Audi. I strongly believe this is a serious safety issue that deserves a safety recall of all affected Audi’s, and repair at Audi expense.
- Steering
There's 1000s of complaints online and audi group threads reporting and experiencing power steering loss of power or stiffness while driving, making it very difficult to steer car models include 2013 A4,A5, S5,A6, Q5, SQ5. Audi knows the problem but have not corrected or recall only the 2018 SQ5…
There's 1000s of complaints online and audi group threads reporting and experiencing power steering loss of power or stiffness while driving, making it very difficult to steer car models include 2013 A4,A5, S5,A6, Q5, SQ5. Audi knows the problem but have not corrected or recall only the 2018 SQ5 no other vehicles with electronic power steering. Dealers even are aware of issue. Audi says it could a steering sensor, but have not offered remedy. This IS a safety issue and should be corrected immediately before loss of life due to accident.
- Service brakes
Going down hill, accelerating, red light, apply brakes, hard, engine revs up trying to over power brakes, barely stops, but engine keeps on creeping car forward into traffic, move shifter to park and reverse twice, engine slows down but accelerates again when back in drive, light changes, drive away with no problems.
- Power train
TL* the contact stated that his son owns a 2013 audi A5. The contact stated while vehicle was parked and not running, it crashed into a fence without warning on private property. There were no fire, reported injuries or police report filed. the contact was concerned that there was a failure with…
TL* the contact stated that his son owns a 2013 audi A5. The contact stated while vehicle was parked and not running, it crashed into a fence without warning on private property. There were no fire, reported injuries or police report filed. the contact was concerned that there was a failure with the transmission. The local dealer and manufacturer were not contacted in regards to the failure. the failure mileage was 80,000.
- Unknown or other
The sunroof exploded. I was driving and heard a loud noise. I look around because it sounded like a tire blowout. I continued to drive, and once I reached my destination, stopped and opened the door to exit the vehicle, I heard a loud pop like a gun shot. immediately glass flew everywhere. I was located in the parking lot of picadilly restaurant when the explosion occurred.
- Engine
There IS an intermittant fault with the intake manifold change over flap, it's sticking. Replacement would be $1311.56 before tax. It appears to be working ok now, but it could fail in the near future.
- Engine
The vehicle suffered complete engine failure at 52,000 miles. on may 05'19 the car was running smoothly at prevailing highway speed when I started to hear the sound of marbles rattling around in the engine compartment. pulled over, and then the check engine light came on. towed to audi…
The vehicle suffered complete engine failure at 52,000 miles. on may 05'19 the car was running smoothly at prevailing highway speed when I started to hear the sound of marbles rattling around in the engine compartment. pulled over, and then the check engine light came on. towed to audi burlington, and the $159 diagnostic the following morning may 06'19 resulted in a voice mail that said in part "car engine IS blown, the cost will be $11,000, please let us know what you'd like to do". they also suggested I could try to get audi of america to assist so I opened a ticket with them on may 07'19 (reference number IS 190452228). the service history IS intact but neither audi of america nor audi burlington (ma) dealership will assist with the repair. instead, both aoa and the dealer have chosen to demonize the service history because the prior owner may have missed a required annual visit and because the 35K service was not done at their dealership. when I ask what service element would have identified and prevented a blown engine at 52,000 miles, the service manager at audi burlington responded with "a million things could go wrong if you don't have the recommended service". by the way, a perfect service history would be no guarantee of assistance as I learned ten years ago when my audi tt blew up - I had to wait 5 years for the class action settlement to pay for that repair. it's been three weeks and I have yet to receive a callback from audi on the case I opened with them back on may 05'19. the dealer IS hounding me to decide what to do because my car IS taking up precious space on his property.
- Electrical system · Engine
Loss of power while driving. I was driving and the car lost power and started shuddering, epc warning light came on and it seemed like it might stall. Since I was driving I pushed in the clutch and coasted to a stop. I shut it off and restarted it and it worked normally so I drove home. I drove…
Loss of power while driving. I was driving and the car lost power and started shuddering, epc warning light came on and it seemed like it might stall. Since I was driving I pushed in the clutch and coasted to a stop. I shut it off and restarted it and it worked normally so I drove home. I drove it the next day and had no problems. on a following day it did the same thing, loss of power, shaking, not working right. sometimes it seemed just fine other times it had problems. I took it to a shop to have diagnosis and they discovered water in the engine computer connector and traced it to a cooling valve leak that allows water in the connector at the valve to enter the 2 wire connector and apparently the water wicks up the control wire to the computer connector and shorts out connections to coils and other engine electronics. I searched the web for information and discovered that this IS the same issue that has affected 2010 - 2013 audi A8 and the car was recalled. see 16v619000. I'm wondering why my 2013 A5 that had the exact same problem was not recalled. I have picture of the engine computer showing water that was in the connector and pin 35 IS green. The 2 wire connector was removed from the valve and has issues, it IS connected to pin 35 of the ecm
- Engine
TL* the contact owns a 2013 audi A5. The contact stated that the recall notice for nhtsa campaign number: 18v229000 (engine) was received in june of 2018. After contacting the local dealer (audi west houston, 15865 katy freeway, houston, tx), the contact was informed that the parts needed to repair…
TL* the contact owns a 2013 audi A5. The contact stated that the recall notice for nhtsa campaign number: 18v229000 (engine) was received in june of 2018. After contacting the local dealer (audi west houston, 15865 katy freeway, houston, tx), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Fuel/propulsion system
I just had my fuel door actuator replaced on my 2013 audi A5 with less than 44,500 miles on it in september 2018. I am having a very difficult time understanding why my fuel door actuator needed to be replace with so low mileage. The car has a range of 455 miles after a fill up the part cost…
I just had my fuel door actuator replaced on my 2013 audi A5 with less than 44,500 miles on it in september 2018. I am having a very difficult time understanding why my fuel door actuator needed to be replace with so low mileage. The car has a range of 455 miles after a fill up the part cost $405.85 including a shipping charge. This means it cost me $4.17 to open and close the lid after a fill up. My argument IS that the part was defective and it should be replaced for free. I sent the part back to audi for review. Audi decline to accept responsiblity for the defective part. However, I am not finish with this case. I sent and email to the ceo of volkswagen in north america and germany in regard to this issue. I am waiting for a reply I would like to know if other people having the same problem with their car over this issue. in addiction, my car has been recalled for water pump issues as well. I have had to replace the water pump three times. The car IS being recalled again in regard to the water pump. the work to repair it requires it to be done in two stages. This means five water pump issues. When does a recall become excessive over the same issue. This IS nonsense!
- Engine
In sep 2016 my 2013 audi A5 started smoking and overheating while driving on the freeway. I drove my car home and searched for a reputable auto shop in my city that I drove my car to. my vehicle was analyzed and inspected to find out that the coolant/waterpump needed to be replaced, which my car…
In sep 2016 my 2013 audi A5 started smoking and overheating while driving on the freeway. I drove my car home and searched for a reputable auto shop in my city that I drove my car to. my vehicle was analyzed and inspected to find out that the coolant/waterpump needed to be replaced, which my car was no longer under warranty. At this moment I just left my car at this auto repair shop as it was my only vehicle and needed repaired asap. within the last year and very recently their have been many recalls relative to overheating coolant/water pump issues causing overheating and possibly set on fire. I had it repaired at the auto shop, which costed me nearly $1200! I found this absurd as my vehicle was only 3.5 years old with an overheating problem. IS there any way I can get this researched and reimbursed by the manufacture as my issue happened prior to recalls were published? I have attached a repair invoice for your review. thank you.
- Engine
TL* the contact owns a 2013 audi A5. The contact received notification of nhtsa campaign number: 18v229000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Audi…
TL* the contact owns a 2013 audi A5. The contact received notification of nhtsa campaign number: 18v229000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Audi tusla (4208 s memorial dr, tusla, ok) was contacted and confirmed that the parts were not available for the recall remedy until 2019. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Engine and engine cooling
TL* the contact owns a 2013 audi A5. The contact received notification of nhtsa campaign number: 18v229000 (engine and engine cooling); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* the contact owns a 2013 audi A5. The contact received notification of nhtsa campaign number: 18v229000 (engine and engine cooling); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified and informed the contact that a second notice would be sent when the part became available. The contact had not experienced a failure. Vin tool confirms parts not available.
- Electrical system
2013 audi A5. Consumer writes in regards to corroded electrical harness. *Ld the consumer stated the electrical harness corroded due to a leaking gasket. *js
- Engine and engine cooling
TL* the contact owns a 2013 audi A5. The contact received notification of nhtsa campaign number: 18v229000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* the contact owns a 2013 audi A5. The contact received notification of nhtsa campaign number: 18v229000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (audi sugar land, 10330 US-90 alt, sugar land, tx 77478) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and informed the contact that the part would be available in january of 2019. The contact had not experienced a failure. Vin tool confirms parts not available.
- Electrical system
My A5 coupe was affected recall 17v622. I booked an appointment months ago with silver spring audi. that appointment was cancelled due to the dealership not having the parts to address the recall. I've called multiple times to try to reschedule but the parts remain unavailable. The dealership…
My A5 coupe was affected recall 17v622. I booked an appointment months ago with silver spring audi. that appointment was cancelled due to the dealership not having the parts to address the recall. I've called multiple times to try to reschedule but the parts remain unavailable. The dealership, today, tried to discourage me from being added to a wait list for the part given that over 100 people were already on the list. (that discouragement made no sense to me. it seems like everyone affected by the recall who uses that dealership should be on the waiting list without even having to call in.)
- Electrical system
I have just become aware, on my own accord, that the used 2013 audi A5 I purchased has a safety recall issued october of this year. I need to be advised on what course of action needs to be taken from this point. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Engine
Nhtsa recall 17v-002 cooling pump overheating. On friday may 26, 2017 on are about 0645 I received a call from the base police stating that my car was on fire in the parking lot. I had been at work since 0600 there were no indications of any problems while driving to work no dashboard lights were on my car was due for oil change 71222.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
- 11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11011285This TSB Provides information when parking assistance provides false warnings.
- 11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
- 11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
- 11009983Vehicle Concerns Before Recall Repair Available
- 11009941This bulletin provides diagnostic information regarding the locking system.
- 11009928This bulletin provides informatin when the engine does not run smoothly at idling speeds.
- 11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
- 11009356This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic brakes.
- 11009351This bulletin provides information regarding the general approach to brakes rubbing.
- 11009348This bulleitn provides information when there is an implausible signal in the ABS/ESC speed sensor.
- 11009347This bulletin provides information when there are vibrations and rotational steering wheel vibrations.
- 11009327This bulletin provides information when ther is an Engine: start/stop system fault shown and start/stop system not is working; mileage below 50 km/32 miles.
- 11009313This bulletin provides guidance in order to provid informaiton regarding preparatoin when calling the Audi Technical Assistnce Center (TAC).
- 11009312This bulletin provides informationw hen there are car was brush bristles trapped in the seam between the headlight and fender.
- 11007354This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11007345This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
- 11007315This bulletin provides information vibrations and rotational steering wheel vibrations.
- 11007305This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
- 11007301This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in petrol.
- 11007297This bulletin provides service information ror when the fuel tank cannot be fully filled.
- 11007273This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11007264This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
- 11007234This bulletin provides information vibrations and rotational steering wheel vibrations.
- 11007224This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
- 11007220This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in petrol.
- 11007216This bulletin provides service information ror when the fuel tank cannot be fully filled.
- 11005935This bulletin provides informaiton when there are speaker rattles, vibrations or audio interference in the sound system.
- 11005911This bulletin provides informatin for the GFF test plan that is requied for AC compressor replacements.
- 11005884This bulletin provides service information pertaining to noises from wheel input shaft/drive shaft.
- 11005878This bulletin provides information about replacing the clutch end cover.
- 11005877This bulletin provides information about replacing the clutch end cover.
- 11005865This bulletin provides information when there are noises/vibration from the front of the vehicle while in dynamic mode.
- 11005861This bulletin provides information when there is a fault shown; Engine: start/stop system, and the start system is not working; mileage below 50 km/32 miles.
- 11005848This bulletin provides Audi technicians with information to prepare for contact to the Technical Assistance Center (TAC).
- 11003026This bulletin provides informationw hen there are optical concerns with the tail lights.
- 11003024This bulletin provides informaiton when there are speaker rattles, vibrations, or audio interference.A1
- 11003019This bulletin provides informaiton for when the horn sound quality is poor.
- 11002981This bulletin provides information when there are speaker rattles, vibration or audio interference.
Every Audi A5 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.