2020 BMW 228I
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2020 BMW 228I. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2020 BMW 228I. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles…
Risk and remedy
Risk
An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.
Remedy
Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Risk and remedy
Risk
If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.
Remedy
BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Owner complaints
3 complaints
What owners report most
Latest complaints
- Suspension · Unknown or other · Wheels
A towing company came to pick up the car. They may have damaged the carriage/axel based on the tire mark they left on our drive way. The lines were not straight and it looks like they dragged the car.
- Electrical system · Power train
1/8/2025 Drive Train Malfunction. Towed to BMW Dealer. Dealership determined a faulty GWS system, Program new system, New center console and battery drained needs replaced. I was told by the dealership this not normal for a vehicle with 22k miles . BMW North Amaerica told me the repair Manager…
1/8/2025 Drive Train Malfunction. Towed to BMW Dealer. Dealership determined a faulty GWS system, Program new system, New center console and battery drained needs replaced. I was told by the dealership this not normal for a vehicle with 22k miles . BMW North Amaerica told me the repair Manager said the faults were caused by moisture in the cup holder. Shocked as the BMW Repair Manager did not tell me this was the cause, Did not inform me moisture in the cup holder caused major havoc on a safety System. Nothing had been spilled or leaked into my cup holders.
- Wheels
I got my car in may 2020. I have never had any issue with the tire for 8 years of my entire driving history. But for this car, my tire ran flat in july 2020, after running over a small pothole on a local road, and it ran flat again in jan 2021 after running a super tiny pothole on a highway. How could a tire be this fragile?
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10249435Customer complains of a musty odor or damp front footwell carpet.
- 10249032The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 HU-H: Reset will be stored in the HU-H3.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10249018At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
- 10245376The steering wheel heating takes a long time to achieve the desired temperature.
- 10245372The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
- 10245365Pressure control valve (pcv) extended ltd wty 15 years/150,000 miles
- 10242874Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)
- 10242694?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
- 10239611Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
- 10239601BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
- 10239599With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
- 10238086Upon parking and exiting the vehicle, the parking lights remain active.
- 10238081Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
- 10238078Sudden failure of the power window(s).
- 10236236Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
- 10235206Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
- 10235205The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
- 10235203Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
- 10235196The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
- 10235185While driving on rough roads, a cracking sound is heard coming from the headliner area.
- 10233165The trunklid-mounted inner taillamp turn indicators (arrows) do not function.
- 10230740Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
- 10230729Hood lever is pulled twice but the hood only achieves the pre-latch position on both sides.
- 10230728While driving on rough roads, a cracking sound is heard coming from the headliner area.
- 10228430While driving on rough roads, a cracking sound is heard coming from the headliner area.
- 10228428During load reversal or taking off from a stop, there is a creaking or droning noise heard from the lower engine area.
- 10228427During a vehicle inspection and/or while addressing a customer's concern, the engine stabilizer bar/link appears to be worn.
- 10227928The Sirius(r) Satellite Radio is inoperative.
- 10227575The customer complains that the radio stations change by themselves.
- 10227572Service Action: Retrofit Satellite Radio. The Sirius(r) Satellite Radio is inoperative.
- 10227558After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
- 10225128Due to a production error, the telematics control units were delivered without an IMS configuration.
- 10225126Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
- 10225118After programming the vehicle using ISTA version 4.36.2x, the vehicle will not enter a sleep cycle.
- 10224210The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
- 10224202Water in the right tail lamp (aka taillight).
- 10218384Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
- 10218374The sunroof and/or panoramic sunroof jams sporadically.
- 10215753The customer finds an indication in themyBMWapp that the tires need service due to wear. Even afterreplacing the tires, the tire service indicator is still present in the myBMW app.
Every BMW 228I model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.