2023 BMW 228I

Recalls

1 recall names the 2023 BMW 228I. Newest first.

• Structure › Body

  Sep 25, 2024NHTSA 24V7110007 vehicles

  BMW of North America, LLC (BMW) is recalling certain 2023-2024 228i, 228i xDrive, and 2025 MINI Countryman S ALL4 vehicles. The bolts that connect the front body structure to the vehicle chassis may not have been tightened properly.

  Risk and remedy

  Risk

  A loose front body structure may not adequately protect occupants in a crash, increasing the risk of injury.

  Remedy

  Dealers will inspect and if necessary, tighten the front structure bolts, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact BMW Customer Service at 1-800-525-7417.

  Full recall details →

Owner complaints

What owners report most

1. Engine1
2. Forward collision avoidance1
3. Lane departure1
4. Power train1
5. Service brakes1
6. Vehicle speed control1

Latest complaints

• May 29, 2024NY
  Forward collision avoidance › Automatic emergency braking · Lane departure › Blind spot detection · Service brakes
  I have this model 2023 with about 6000 miles which makes a noise when in reverse. I have the same model year 2021 which has 25000 miles. The dealer states the brakes and rotors may have issues on the 25000 . If this occurs on a same model type two years apart and 19000 mile difference this is…

  I have this model 2023 with about 6000 miles which makes a noise when in reverse. I have the same model year 2021 which has 25000 miles. The dealer states the brakes and rotors may have issues on the 25000 . If this occurs on a same model type two years apart and 19000 mile difference this is questionable. I have also had failure on the I drive system for frontal crash warning on 2023 not repaired after documenting it failed twice.

• Jul 23, 2023NC
  Engine · Power train · Vehicle speed control
  Shifter failure: IN DRIVE mode, the shifter moves to neutral with slight movement of wrist. The shifter is NOT locked thus requiring intentional shift movement, alas simply brushing your arm against it as you reach for the coffee or the radio causes the vehicle to STOP driving Safety Risk: While…

  Shifter failure: IN DRIVE mode, the shifter moves to neutral with slight movement of wrist. The shifter is NOT locked thus requiring intentional shift movement, alas simply brushing your arm against it as you reach for the coffee or the radio causes the vehicle to STOP driving Safety Risk: While driving, the car STOPS accelerating and requires the owner to manually put the car back into drive, while other cars are gaining speed on the car, as it is an unintentional manunever, thus the driver does not realize the car has lost speed as it was not intended BMW Corporate, and Dealer were notified, not police, or insurance Both the dealer and the service tech stated this is allowed and acceptable I asked to return the vehicle and was told that I could NOT, despite vehicle being less than 30 days from purchase There were NO warning lamps, there are no messages that come on, the car simply stops driving as you are turning the radio or grabbing your coffee and the only symptom or warning is when you realize in fact the car has shifted

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11002864No Bass or a cracking noise can be heard from the bass speakers.
• 11002861A rattling/ droning noise is heard in the vehicle interior when the air conditioning (AC) is activated. Vibrationsare felt in the drivers footwell.
• 10250374An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air-conditioning unit, the kinematics causing it (top or bottom,left or right) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors (and the associated kinematics unit) varies.Various models use either 2 or 3 servomotors.
• 10249435Customer complains of a musty odor or damp front footwell carpet.
• 10249032The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 HU-H: Reset will be stored in the HU-H3.
• 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
• 10249015A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a large leak, after confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
• 10248092BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023. This was originally called Wireless Charging Tray. Software in potentially affected vehicles may not recognize the removal of the digital key (Key Card or mobile phone) from the wireless charging tray, and thereby not meeting a federal requirement. On February 17, 2023 , the Delivery Stop was upgraded to a Non-Compliance Recall (see SI B84 01 23 ). SIB84 01 23 outlined a procedure for vehicles at that time which were- a) in BMW center inventory b) already delivered to customers This new SI B84 03 23 addresses vehicles which were in BMW center inventory or at the Vehicle Distribution Center (VDC) at that time. Those vehicles had the Key Card removed and were able to be retailed to the customer Such vehicles now need to return to the center to receive a new Key Card and updated programming. Please note that vehicles which were already in customer hands will be addressed by an update to SI B8401 23
• 10245376The steering wheel heating takes a long time to achieve the desired temperature.
• 10245372The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
• 10242967BMW AG has requested the inspection of all dealer stock of the following part number(s) listed below to ensure the spacer is conformed to drawing.
• 10242874Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)
• 10236394Taillambs.
• 10225126Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
• 10225118After programming the vehicle using ISTA version 4.36.2x, the vehicle will not enter a sleep cycle.
• 10224210The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
• 10224202Water in the right tail lamp (aka taillight).
• 10218418A limited amount of Model Year 2022/2023 (MY22/23) vehicles were produced with non-functional smart opener control units. The Smart Opener is part of the Comfort Access feature, enabling to open the trunk lid or tailgate using the "foot kicking" motion beneath the rear bumper. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
• 10218376A limited amount of Model Year 2022/2023 (MY22/23) vehicles were produced with non-functional smart opener control units. The Smart Opener is part of the Comfort Access feature, enabling to open the trunk lid or tailgate using the foot kicking motion beneath the rear bumper.

Every BMW 228I model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.