2015 BMW 328D
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2015 BMW 328D. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2015 BMW 328D. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag…
Risk and remedy
Risk
An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy
Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler…
Risk and remedy
Risk
A melting intake manifold increases the risk of a fire.
Remedy
Dealers will replace the EGR cooler and inspect the intake manifold, replacing it as necessary, free of charge. This recall includes all vehicles previously recalled under 18V-755. Vehicles previously recalled under 18V-755 will need to have the new remedy performed for this recall. An interim owner notification letter was mailed on January 18, 2022. The remedy is expected to be available in June 2022. Owner notification letters were mailed on July 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.
Risk and remedy
Risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2013-2016 328d xDrive sedans and 2013-2015 328d xDrive station wagon vehicles. The constant-velocity joint which transfers power between the transfer case and the rear drive shaft, may become damaged, possibly resulting in loss of power to the rear wheels.
Risk and remedy
Risk
A loss of power to the rear wheels can affect vehicle control, increasing the risk of a crash. Additionally, when the vehicle is parked after a loss of power to the rear wheels and the parking brake is not engaged, unintended rollaway can occur, increasing the risk of a crash or injury.
Remedy
BMW will notify owners, and dealers will replace the constant-velocity joint and inspect the transfer case, replacing it if necessary, free of charge. The recall began May 22, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR…
Risk and remedy
Risk
The melting intake manifold can increase the risk of a fire.
Remedy
BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall began May 13, 2019. Owners may contact BMW customer service at 1-800-525-7417.
BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and…
Risk and remedy
Risk
If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com.
Owner complaints
27 complaints1 involved a fire
What owners report most
Latest complaints
- Fuel system, diesel
The contact owns a 2015 BMW 328D. The contact stated that while driving 15-25 MPH, there was an abnormal sound coming from the engine, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle stalled. The contact was able to coast…
The contact owns a 2015 BMW 328D. The contact stated that while driving 15-25 MPH, there was an abnormal sound coming from the engine, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle stalled. The contact was able to coast to the side of the road. The vehicle failed to restart. The contact was unsure if any warning lights were illuminated. The vehicle was towed to a BMW-Authorized mechanic, who diagnosed that the fuel pump had failed, and there were metal shavings found in the fuel. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 21V586000 (FUEL SYSTEM, DIESEL); however, the VIN was not included. The failure mileage was 150,000.
- Power train
The contact owns a 2015 BMW 328D. The contact stated that while driving 5 MPH, the vehicle hesitated. Additionally, while attempting to accelerate, the vehicle briefly lost motive power before slamming into gear. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an…
The contact owns a 2015 BMW 328D. The contact stated that while driving 5 MPH, the vehicle hesitated. Additionally, while attempting to accelerate, the vehicle briefly lost motive power before slamming into gear. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact related the failure to NHTSA Campaign Number: 20V185000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 49,000.
- Fuel/propulsion system
The high pressure fuel pump failed i see there are recalls for 2014-2018 similar bmw with diesel engine and mine is not included with recall although it clearly has the faulty part. The car will no longer start and I am being quoted $18,000 to repair it which makes the car useless i just got it for $10,000
- Fuel/propulsion system
I was driving on a busy two lane road. The vehicle instantly decelerated and made a large thump while driving at 55mph. The vehicle information system said there was a drivetrain malfunction, and all power was instantly gone. We were able to quickly pull off onto a small section off the road, but…
I was driving on a busy two lane road. The vehicle instantly decelerated and made a large thump while driving at 55mph. The vehicle information system said there was a drivetrain malfunction, and all power was instantly gone. We were able to quickly pull off onto a small section off the road, but not in a safe manner, almost going into the ditch, in which I strongly was anticipating was going to be a total loss to the car as an accident and Injury to myself and my wife. The vehicle then after waiting several hours was towed to a certified BMW shop to be looked at. The shop noted that it sounded like it was a high pressure fuel pump failure that caused the car to abruptly decelerate. The shop confirmed that the high pressure fuel pump did fail and with high probability took out all components associated with the fuel system. The recall/ safety issue only covered the high pressure fuel Pump to 10 years or 120k miles. I have a 141k on the vehicle the issue is the safety aspect of the vehicle suddenly decelerating when at a safe driving speed with no way of knowing the issue with a the pump. These pumps and all components should be covered not only because of cost but because of the general issue of instant deceleration and the safety of not only the driver in the car but those that could be effected driving on the road with the car. This issue should not minimized by the manufacturer based on mileage or years of operation. It’s clearly an issue that is common and an issues that can have ramifications on the customers safety as well as those external of the vehicle.
- Electrical system · Engine · Fuel/propulsion system
Vehicle is 100% BMW Serviced for it's history, showroom to present. Vehicle had been smoking after sitting 2-3 days and driving. We'd park and see wisps of smoke coming from the wheelwells and engine bay. Alarming! Never witnessed open flame, but as the saying goes, if there's smoke...…
Vehicle is 100% BMW Serviced for it's history, showroom to present. Vehicle had been smoking after sitting 2-3 days and driving. We'd park and see wisps of smoke coming from the wheelwells and engine bay. Alarming! Never witnessed open flame, but as the saying goes, if there's smoke... Questionable component: 328xd Fuel Sensor Probe (BMW part #13-53-8-594-893 Fuel Feed Line 135040 ) Complaint/Report pertains to Fuel Sensor Probe failure and resultant fuel propagation(backfeeding/leaking fuel from sensor connection) into adjacent wiring/engine bay foils. Diagnostic System did not report sensor failure until extensive damage and hazard was realized. BMW USA responded to report as NOT COVERED BY WARRANTY(high mile vehicle) and therefore not of responsibility of BMW. According to local BMW Service team the event is NOT UNUSUAL and that several vehicles with same fail/error codes have exhibited similar fuel leakage/propagation/damages. VERY PROBABLE FIRE HAZARD Costly repairs; if system had detected failure when sensor failed we would have had it fixed. We reported the smoking several times but the service department didn't isolate the problem. We continued to drive the vehicle cross-country for 6+ months; each time the problem got worse. WE GOT LUCKY Repair bills came to almost $10k by the time we added all visits and the entire wiring bundle that had to be replaced due to fuel damage. Failed Sensor repair is around $750? BMW needs to implement a way to mitigate this problem to keep from having some potentially catastrophic/lethal endings. Similar problems that have contributed to vehicle fires in these BMW vehicles: 1) HEATER BOX malfunctions 2) PCV VALVE 3) COOLANT LEAK
- Fuel system, diesel
The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of…
The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure related to the recall; however, the check engine was intermittently illuminated. The failure mileage was unknown. Parts distribution disconnect.
- Fuel/propulsion system
High-pressure fuel pump failed while driving causing vehicle to stop abruptly, a recall for this part due to the same issues already exists but not for my VIN.
- Power train
Date of complete failure noted below (09/05/22) On 2 previous occasions, approx. 7 days earlier and a week earlier as car was making a slow left turn, not from a stop, one rear wheel shuddered, and the engine seemed to rev as if missed a gear. I lifted off the throttle, and then the car operated…
Date of complete failure noted below (09/05/22) On 2 previous occasions, approx. 7 days earlier and a week earlier as car was making a slow left turn, not from a stop, one rear wheel shuddered, and the engine seemed to rev as if missed a gear. I lifted off the throttle, and then the car operated normally. The complete failure occurred (3rd occurance) on Sept. 7. Accelerating slowly from a traffic light, turning left (again), the car exhibited the above, but much more severe. I was finally able to gain speed, but drove slowly to try to get home, about 1 mile distant. Many malfunction messages came onto the screen (listed below) Got the car home, tried to put car into "Park" but park would not engage. Engaged the emergency brake to keep car from rolling down the driveway. Shut the engine down Curious to see if the car would restart, or possibly "reset" and operate normally, I noted the shifter now indicated "Park" and now would not go into any other position / gear. Message "roadside assistance". Car is noe immobile /inoperable. Error messages: Transmission malfunction chassis stabilization drive moderately drivetrain malfunction call roadside assistance
- Fuel system, diesel
The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts to do the recall repair were not yet…
The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fuel system, diesel
The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made…
The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Power train
The contact owns a 2015 BMW 328D. The contact stated while in traffic with the vehicle idling, the vehicle started jerking. The contact depressed the accelerator pedal and the vehicle jerked increasingly. The message "Drivetrain Malfunction - Drive Carefully" was displayed. The contact veered to…
The contact owns a 2015 BMW 328D. The contact stated while in traffic with the vehicle idling, the vehicle started jerking. The contact depressed the accelerator pedal and the vehicle jerked increasingly. The message "Drivetrain Malfunction - Drive Carefully" was displayed. The contact veered to the side of the road. The vehicle was towed to the local dealer where it was diagnosed that the transfer case had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure an referred the contact to the NHTSA Hotline. The failure mileage was approximately 101,347.
- Visibility/wiper
I was driving on the freeway at 70mph, the indicated speed limit. It was cloudy, drizzling rain. No large vehicles near me. All of a sudden it sounded like a gunshot went off right above my head. I had the panoramic sunshade closed so I couldn't see anything, but my first thought was that the glass…
I was driving on the freeway at 70mph, the indicated speed limit. It was cloudy, drizzling rain. No large vehicles near me. All of a sudden it sounded like a gunshot went off right above my head. I had the panoramic sunshade closed so I couldn't see anything, but my first thought was that the glass of the panoramic sunroof had shattered. After 5 more minutes of driving (so I could safely get home), I parked the car and stepped out of the door and looked at the roof. Sure enough, the front of the two pieces of glass had shattered right in the middle, about 150 square inches open to the sky, and dozens of pieces of broken glass had fallen in between the interior sunroof shade and where the glass was supposed to be. Thank goodness I had the shade closed, otherwise the pieces of glass would have landed on me and my girlfriend (who was sitting in the passenger seat.) There was no hail, no lightning, and no loose rocks from any vehicles in front of me. It was about 82 degrees Fahrenheit, so not abnormally warm.
- Fuel/propulsion system
The engine stopped running as I was driving. I was able to coast to a stop but once stopped I was unable to put the vehicle in neutral so it was blocking the roadway. The cause of the vehicle engine to stop was a failure on the high pressure fuel pump. I see there has been a recall issued for this defect but my vehicle was not included. Must be an error on BMWs identification of the vehicles affected.
- Fuel system, diesel
The contact owns a 2015 BMW 328D. The contact received a notification for NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The…
The contact owns a 2015 BMW 328D. The contact received a notification for NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fuel system, diesel
The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the drivetrain malfunction warning light had illuminated the instrument panel. VIN tool confirms parts not available. The failure mileage was not provided.
- Fuel/propulsion system
The fuel tank has some kind of leak, not specified where by the dealership, but I suspect it is on the top of the tank. When I first had this vehicle serviced in 2019, I mentioned a small of diesel. The service advisor told me it was a diesel "feature". Having recently acquired another diesel…
The fuel tank has some kind of leak, not specified where by the dealership, but I suspect it is on the top of the tank. When I first had this vehicle serviced in 2019, I mentioned a small of diesel. The service advisor told me it was a diesel "feature". Having recently acquired another diesel vehicle that does not smell, I requested a proper check be made this year. I now believe the tank was leaking when I first bought the car in 2018. A cursory search of the Internet shows that this is not an unusual occurrence. I was quoted $3200 for the repair, a ridiculous amount that is probably 25% the market value of a non-leaking car. BMW need to recall all F30 models and replace any leaking tanks at their expense. I am only continuing to use the vehicle as no liquid is in evidence and diesel is very hard to ignite. Were the car gasoline powered I would have little choice but to get the car repaired.
- Engine and engine cooling
The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling). The vehicle was taken to the dealer for the recall repair and the contact was informed by the dealer that the exhaust gas recirculation (EGR) valve needed to be…
The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling). The vehicle was taken to the dealer for the recall repair and the contact was informed by the dealer that the exhaust gas recirculation (EGR) valve needed to be replaced due to leakage however, the EGR valve was not part of the recall repair, and the contact needed to pay for EGR valve. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 67,409. Parts distribution disconnect.
- Electrical system · Engine · Fuel/propulsion system
Diesel fuel found in unexpected areas including wiring harness, fuel injectors, pressure sensors, turbo charger component, dde, egr, etc. Unable to locate source of fuel leak into electrical system causing potential fire hazard or serious vehicle malfunctioning. advised by BMW service manager…
Diesel fuel found in unexpected areas including wiring harness, fuel injectors, pressure sensors, turbo charger component, dde, egr, etc. Unable to locate source of fuel leak into electrical system causing potential fire hazard or serious vehicle malfunctioning. advised by BMW service manager that cost to perform repair more costly than value of vehicle. BMW not supportive in correction or assistance with issues. over 2.5 years of ownership, vehicle serviced >5+ times for engine warning light and drive train malfunction alerts. Egr valve replaced X3, exhaust pre dpftemp sensor,etc. service performed on recalled flex disc B27, and egr cooler (multiple times)per advisory. Regular and timely maintenance performed on vehicle.
- Engine · Fuel/propulsion system
While driving the vehicle at freeway speed it suddenly and unexpectedly lost power causing me to have to take action to cross lanes of traffic to the shoulder. The dealer replaced the fuel rail and additional components however this did not prevent rerepeated recurrence of the issue. I am…
While driving the vehicle at freeway speed it suddenly and unexpectedly lost power causing me to have to take action to cross lanes of traffic to the shoulder. The dealer replaced the fuel rail and additional components however this did not prevent rerepeated recurrence of the issue. I am concerned that if the issue IS not resolved it will lead to a dangerous and unsafe situation. this IS a recurring issue even though the BMW repaired it. Car displays drivetrain malfunction message and check engine light.
- Power train
TL* the contact owns a 2015 BMW 328D. The contact received notification of nhtsa campaign number: 20v185000 (power train) however, the part to do the recall repair was unavailable. The contact called towne BMW (8215 main st, williamsville, ny 14221; (716) 505-2100) where it was confirmed that the…
TL* the contact owns a 2015 BMW 328D. The contact received notification of nhtsa campaign number: 20v185000 (power train) however, the part to do the recall repair was unavailable. The contact called towne BMW (8215 main st, williamsville, ny 14221; (716) 505-2100) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Engine
TL* the contact owns a 2015 BMW 328D. The contact received notification of nhtsa campaign number: 18v755000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. BMW of bellevue (13617 northup way, bellevue, wa 98005, (425)…
TL* the contact owns a 2015 BMW 328D. The contact received notification of nhtsa campaign number: 18v755000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. BMW of bellevue (13617 northup way, bellevue, wa 98005, (425) 243-5201) was contacted and confirmed that parts were not available. The manufacturer was notified and confirmed that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
- Unknown or other
Recall campaign 18v-755 (egr). No remedy. It has been almost a year since the recall has come out and BMW has not fixed my car
- Exterior lighting
The halogen lamped headlights will not support driving more that 35 mph the consumer stated the headlights were insufficient and should be recalled. *Js
- Power train
I then booked an appointment at BMW encinitas on monday, 6/3 to get it fixed. They diagnosed the check engine light and quoted me that it was all part of the recall and that there would be no charge. I signed the paperwork, and my service advisor joey said that due to the service department's…
I then booked an appointment at BMW encinitas on monday, 6/3 to get it fixed. They diagnosed the check engine light and quoted me that it was all part of the recall and that there would be no charge. I signed the paperwork, and my service advisor joey said that due to the service department's backlog, the car wouldn't be ready until tuesday 6/4 in the evening. They didn't give me a loaner vehicle, so I had to call my mom to pick me up. later that afternoon, I got a call from my service advisor saying that the car wouldn't be ready until friday, 6/7. on wednesday 6/5, I received a message from my service advisor saying that my egr cooler was faulty and was replaced free of charge, but that the part that tripped the light, the egr valve, wasn't covered under the recall and that we would be charged $416.00 + tax to get it fixed. This was after they had quoted me 'no charge' to have it all fixed. Even if the part in question IS not part of the recall, if BMW would have had egr coolers in stock and taken my car in sooner, the egr valve probably wouldn't have broken. we agreed to pay the charge to get my car out of the dealership, but this IS ridiculous. My whole experience with the recall has been nothing but a disaster. This IS by far the worst recall I've ever been a part of. On thursday, 6/6, I received a call that my car was ready. I went to the dealership to pick it up, and they charged $448.50 for the faulty valve, which was caused by the faulty cooler.
- Engine
When I first heard about the recall for the egr cooler, I checked bmw's website and it said that the remedy was available. I took my car to the dealer, only to have them say parts weren't ready. I got a "drivetrain malfunction" error when I was driving to school a few months ago. After I got out…
When I first heard about the recall for the egr cooler, I checked bmw's website and it said that the remedy was available. I took my car to the dealer, only to have them say parts weren't ready. I got a "drivetrain malfunction" error when I was driving to school a few months ago. After I got out of school, I was driving home when the check engine light came on. I took the car to my mechanic who diagnosed the problem as the egr cooler recall. He reset the code and sent me on my way. a few weeks later, the same thing happened again. My mechanic reset the code and sent me on my way again. I checked bmw's website again and they said parts were ready. I took my car into the dealer again, and they told me that parts weren't ready. just today, I got another "drivetrain malfunction" error and the check engine light IS staying on. I took it to my mechanic and he reset the code, but now the light IS persistently on no matter how many times we reset the fault code. it has been over 6 months and BMW does not have parts ready. Every time I drive my car, I worry that it'll catch fire or something and leave me stranded along the side of the road. I almost feel like BMW should buy my car back, since it has had the same problem 3 times in a row.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel…
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10249439The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on. The following fault codes may be stored in the DDE: 24CE00 Hot film air mass meter: Ratio of measured to calculated air mass too high 27F000 Charge air hose monitoring in idle: Charge air hose fallen down 290900 Air system, air to EGR air mass flow plausibility: Measured air mass compared to calculated air mass too high 290A00 Air system, air to EGR air mass flow plausibility: measured air mass compared to calculated air mass too high and high charging pressure control deviation
- 10249437The basic conditions for initializing the power windows are not met.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10245364Diesel fuel injectors: ltd wty extension to 10 years/120,000 miles
- 10238090After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
- 10235205The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
- 10235202Exterior rear lights do not work.
- 10230722After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
- 10230717For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
- 10215746Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.
- 10214990The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
- 10214256The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
- 10212788The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
- 10212780Component and Issue Specific Limited Emission Warranty Extension. This bulletin is notice of a limited emission warranty extension. This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters. The plastic fuel tank has two openings, one at the top right and the other at the top left. The top right opening (passenger's side, serviceable) provides a mounting point and repair access to the intake fuel pump/level sensor assembly. The top left opening (driver's side, non-serviceable) serves as an access point for the installation of the suction jet pump/level sensor assembly during the fuel tank manufacturing process. After these components are installed, the top left side opening is then permanently closed and sealed with the installation of a circular Coex biopolymer plastic cover plate which is welded into place. Over time, the left side opening plastic cover plate weld may become damaged. Should this occur, there is the possibility of fuel leakage. Additionally, your vehicle will store the corresponding fault codes that may also be generated, and the Malfunction Indicator Lamp (MIL) will illuminate.
- 10212779Component and Issue Specific Limited Emission Warranty Extension. This component-specific limited emission warranty extension applies to defects in materials or workmanship.
- 10205068Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes.
- 10204649For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's engine high pressure fuel pump (shown) to: 10 years/120,000 miles as determined by the vehicle's original in-service date.
- 10203340Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
- 10203338The trunk lid/hatch does not open fully when unlatched with remote or hands-free operation.
- 10200489TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
- 10200487TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
- 10200249The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
- 10200238Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle, when turning the steering wheel.
- 10200228On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing.
- 10199292B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
- 10198899B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
- 10188938COMBUSTION CONTROL VALVE LIFT AT IDLE: The vehicle will run rough or hesitate when accelerating from a stationary position.
- 10186889?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.
- 10186227?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.
- 10184584Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
- 10184567DIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES: Zero-quantity adaptation injector cylinder 1: permitted filtered actuation duration 24BB00 correction too high zero-quantity adaptation injector cylinder 2: permitted filtered actuation duration 24BF00 correction too high zero-quantity adaptation injector cylinder 3: permitted filtered actuation duration 24BD00 correction too high zero-quantity adaptation injector cylinder 4: permitted filtered actuation duration 24C000 correction too high.
- 10181231BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will not charge the vehicle.
- 10179811EME GROUND CONNECTION MONITORING FAULTS: Check Control message (CCM ID 794): "Drive. Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation.
- 10179009NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
- 10179003VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery.
- 10178996TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
- 10177628VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery.
- 10177616EPS STEERING ELECTRIC MOTOR MOUNTING BOLTS LIMITED WARRANTY EXTENSION: There are front end noises when turning the steering wheel and/or there is limited power steering assist when maneuvering or parking the vehicle. For the basic steering gears, one possible cause is that the mounting bolts for the electric motor may become loose, missing and/or broken due to corrosion.
- 10177615N47T/N57T EGR COOLER LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT: The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on. The intake manifold (intake system) is found to have thermal deformation or damage. Melt through may also be found in the area of the EGR inlet and randomly around the intake system.
- 10176377CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
Every BMW 328D model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.