2023 BMW X2

Owner complaints

What owners report most

1. Electrical system1
2. Steering1
3. Visibility/wiper1

Latest complaints

• Sep 16, 2022LA
  Electrical system · Steering · Visibility/wiper
  -Windshield cracks spontaneously with no impact, while kept in desirable conditions, and while stationary -Steering wheel clicks at least 3 times when signaling and turning, verified defective at Advantage BMW; dealership GM tried to cover it up-Reported to Advantage BMW General Manager on or…

  -Windshield cracks spontaneously with no impact, while kept in desirable conditions, and while stationary -Steering wheel clicks at least 3 times when signaling and turning, verified defective at Advantage BMW; dealership GM tried to cover it up-Reported to Advantage BMW General Manager on or about June/July 2022; -GPS faulty, provides inaccurate directions that led to a brick wall, and nearly off a bridge-reported to GM Advantage BMW on or about June or July 2022 June/July 2022-reported GPS, lane departure not working to General Manager-Advantage BMW September 2022-reported windshield Sewell BMW Grapevine, TX [XXX]-Director Fixed at BMW Grapevine, TX tried to put a hole in vehicle windshield September 2022 in an attempt to cover up the defective windshield that cracked for no reason. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11012092Due to a software error in the Basic Central Platform (BCP), Remote Software Upgrade (RSU) is no longerpossible.
• 11012087Micro-movements combined with frictional corrosion can increase wear on the longitudinal splined connection between the double clutch transmission (DCT) and the transfer box.
• 11012082The tailgate/trunk will not latch when closed.
• 11009003During a parking maneuver with activated Park Distance Control (PDC), intermittently the parking instructions displayed in the Central Information Display (CID) are shown in German. The text in the instructions read: "Mit dem Parken beginnen" or Einparken Starten (start parking).
• 11006734Customer states they started to receive Check Control messages for the drivers seat at the end of eachdriving cycle: One or more of the following check control messages (CCM) were present at that time: CCM 434 Seat calibration required. CCM 108 Driver restraint system. Eventually multiple restarts after they first noticed the CCM the seat stopped functioning, the air bag warninglamp illuminated in the instrument cluster, and they received a new Check Control message: CCM 97 Restraint system. There are now 6 DTC faults stored: ACSM6 Air Bag module 930D86 - Function restraint system driver restricted. C95432 - seat module Driver (seat memory), message status backrest locking standardization required. C95434 - seat module Driver (seat memory), message status backrest locking standardizationrecommended. FAS_I20 Driver's Seat module 8029F5 - initialization seat: limited seat adjustment due to missing calibration 802A03 - Functions seat adjustment FAS limited available. 802A05 - KB: Shut-off KB because of missing calibration. Also, one or both of the following check control messages (CCM) may currently be present: CCM 108 Driver restraint system CCM 109 Passenger restraint system The seat initialization and memory has been lost. Or Repeat failure of seat initialization after completing the test module via ISTA.
• 11006725Micro-movements combined with frictional corrosion can increase wear on the longitudinal splinedconnection between the double clutch transmission (DCT) and the transfer box.
• 11005450The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 Driver restraint system CCM 109 Passenger restraint system
• 11005246The washer fluid cleaning system has air remaining in its components, and/or the fluid lines after a previous repair has been performed. The previous repair may have involved draining, opening, and replacingcomponents in the system.
• 11005241Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function
• 11005217Micro-movements combined with frictional corrosion can increase wear on the longitudinal splinedconnection between the double clutch transmission (DCT) and the transfer box.
• 11002674While opening any of the doors, a groaning sound is heard from the door brake.
• 11002657Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function
• 11000629Steering Wheel Module Return
• 11000566The Check Control Message Emergency call not available is displayed to the customer. Check Control Message 299 is stored in the Instrument Cluster check control message list or in the vehiclekey data. This fault may be intermittent and can heal itself after a drive cycle. It may no longer be displayed to the customer in the next life cycle.
• 11000533Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function
• 11000532Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function
• 11000528In certain vehicles, the speeds in the Active Safety menu may be incorrectly displayed as 0 miles per hour(MPH).
• 11000509The overhead reading lights are not bright enough on SP21 (Service Pack 2021) vehicles.
• 11000503Micro-movements combined with frictional corrosion can increase wear on the longitudinal splined connection between the double clutch transmission (DCT) and the transfer box.
• 10253730The buttons on the GWS do not work, or the function indicator lighting has failed. One or more of the following faults are saved in the fault memory for the GWS : 80268E - Park button sticking and/or 80268F - Parking button defective and/or 802680 - Functional display defective and/or 802681 - Locator lighting defective and/or 802691 - Release button fault
• 10252135After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote control receiver at the rear right (FBD5s HR): Programming defective 80424F Remote control receiver at the rear left (FBD5s HL): Programming defective
• 10252033During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.
• 10250376When the Rear View Camera is activated, the Park Distance Control (PDC) display on the central information display (CID) may not display, or may display with errors.
• 10250375The initial loading time for the Central Information Display (CID) takes a significantly long time. The start-up animation remains on the CID for more than 30 seconds.
• 10249435Customer complains of a musty odor or damp front footwell carpet.
• 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
• 10242967BMW AG has requested the inspection of all dealer stock of the following part number(s) listed below to ensure the spacer is conformed to drawing.
• 10218420The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

Every BMW X2 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.