2019 BMW X7
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2019 BMW X7. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
11 recalls name the 2019 BMW X7. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2020 340I, X6, 2020-2025 840I, 2020-2022 740LI, 2019-2020 X7, and X5 vehicles. After repeated attempts, the starter motor may overheat from an electrical overload.
Risk and remedy
Risk
An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.
Remedy
Dealers will replace the engine starter, free of charge. This recall includes vehicles repaired under recall 24V576 and those owners will need to have their vehicle repaired again. Owner notification letters were mailed February 9, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 17, 2025.
BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the…
Risk and remedy
Risk
A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.
Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2019-2022 BMW X7 xDrive40i, X7 Drive50i, X7 M50i vehicles with third-row seats. One or more of the compression springs that lock the backrest may not have been installed properly, and could dislodge or detach.
Risk and remedy
Risk
In a crash, the seat backrest may not fully lock, increasing the risk of injury.
Remedy
Dealers will inspect the third-row seat and, if necessary, remove and reinstall improperly installed compression springs, and reinstall any missing springs, free of charge. Owner notification letters were mailed November 4, 2022. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles.…
Risk and remedy
Risk
A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.
Remedy
Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i…
Risk and remedy
Risk
If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy
BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7…
Risk and remedy
Risk
A loss of ABS and a reduction in braking assistance can increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5…
Risk and remedy
Risk
The lack of an image in the back-up camera display increases the risk of a crash.
Remedy
BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
BMW of North America, LLC (BMW) is recalling certain 2019 X5 xDrive50i and X7 xDrive40i vehicles. The left side wheel bolts may have been insufficiently tightened and may loosen over time.
Risk and remedy
Risk
Loose bolts may allow a wheel to detach from the vehicle, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace and tighten the left side wheel bolts, free of charge. The recall began July 16, 2019. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2020 750i xDrive, 2019 M850i xDrive Coupe, M850i xDrive Convertible, X5 xDrive50i, X7 xDrive50i, and M5 vehicles. The high pressure fuel pump may not have been properly attached to the engine, which may cause the fuel pump flange to crack, resulting in a fuel leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
BMW will notify owners, and dealers will replace the high pressure fuel pumps, free of charge. The recall began August 27, 2019. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2019 X7 xDrive40i and X7 xDrive50i vehicles. The driver and passenger head air bags may not have been properly aligned with the trim during installation.
Risk and remedy
Risk
The head air bags may be impaired during deployment, increasing the risk of injury.
Remedy
BMW will notify owners, and dealers will inspect and, as necessary, reinstall the head air bags, free of charge. The recall began July 18, 2019. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC is recalling certain 2019 BMW X7 xDrive40i and X7 xDrive50i vehicles equipped with the "business lounge seat" option. The attachment bolts between the seat adapter and the vehicle may not have been properly tightened.
Risk and remedy
Risk
If the bolts were not properly tightened, in the event of a crash, the occupants may have an increased risk of injury.
Remedy
None of the affected vehicles have been sold and are quarantined on dealer lots. BMW dealers will replace the attachment bolts for the seat adapter, free of charge. The recall began on February 27, 2019. Owners may contact BMW's customer service at 1-800-525-7417.
Owner complaints
48 complaints1 involved a crash
What owners report most
Latest complaints
- Electrical system
BMW USA has issued 2 separate Recalls for the same issue involving component Electrical System Starter Assembly. Recall Notice 24V576 was issued in September 2024 and Recall Notice 25V644 was issued in September 2025. I purchased the vehicle from BMW of Carlsbad in September 2024 as a pre-owned…
BMW USA has issued 2 separate Recalls for the same issue involving component Electrical System Starter Assembly. Recall Notice 24V576 was issued in September 2024 and Recall Notice 25V644 was issued in September 2025. I purchased the vehicle from BMW of Carlsbad in September 2024 as a pre-owned thus did not receive any Recall Notice in 2024. However, as of October 2nd, 2026 my vehicle has failed to start completely possibly due to the starter since the battery and all other electronics and infotainment are working. Vehicle was towed to the authorized BMW of Carlsbad and upon completion of diagnostic confirmed the issue with the starter. However, the dealership refused to provide the fix for free as instructed in the Recall Notice 25V644 due to the VIN is not listed on query database which does not make sense as the vehicle BMW X7 was manufactured in May of 2019. Basically, BMW USA has ignored the safety of their product by not issueing a Recall Notice on my vehicle that was manufactured in May 2019 which is within the Recall Notice in Vehicle 4 with Production Dates from Oct 30th 2018 to Jul 29th, 2020. This is simply unacceptable as BMW USA is playing the chance scheme to reduce the number impacted vehicles in the Recall (2024 and 2025) and randomly select the vehicle they chose to "fix for free" while others who have the same issue are facing the consequences and paying the expensive repair out of pocket. Invoice repair for the amount of $7,232.53 that includes 18 hours of labor is attached.
- Fuel/propulsion system
This happened on my vehicle. Oil pump is supposed to last life of the vehicle per BMW. This left me stranded on the side of the road for hours and now is costing $9k to replace oil pump. My car has less than 100k miles. I'm reporting a safety issue with BMW vehicles equipped with the B58TU engine…
This happened on my vehicle. Oil pump is supposed to last life of the vehicle per BMW. This left me stranded on the side of the road for hours and now is costing $9k to replace oil pump. My car has less than 100k miles. I'm reporting a safety issue with BMW vehicles equipped with the B58TU engine, primarily 2019-2021 models. These vehicles have an oil pump with an internal plastic component that regulates oil pressure, and this part is fracturing in the field, causing sudden loss of oil pressure. The failure typically occurs during cold starts in low temperatures. When it fails, oil pressure becomes erratic or is lost entirely, often with little to no warning before engine damage or vehicle disablement. Warning signs, when present, include inability to measure oil level electronically, abnormal oil pressure, or sudden drivetrain malfunction warnings. These can rapidly progress to engine shutdown or severe damage from oil starvation. This creates a dangerous situation because the vehicle can become disabled without warning while driving or after startup. This is especially hazardous when cars become immobilized in traffic or during winter conditions when failures occur most frequently, leaving occupants exposed to freezing temperatures while awaiting assistance. Pump replacement requires extensive disassembly and commonly costs $6,000-$8,000, assuming no engine damage. A critical concern: owners cannot determine if their vehicle has the original plastic pump or the later metal revision. BMW's VIN-based parts lookup now shows updated components even when original plastic parts remain installed, and BMW has removed the original plastic part number from dealer networks entirely. Failures are reported across multiple production years, and the scope of affected vehicles remains unclear. Because this condition causes sudden vehicle disablement without adequate warning, especially in cold weather, I believe this warrants investigation as a potential safety-related defect.
- Engine
I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating…
I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating oil pressure. Field failures are increasingly being reported in which this internal component fractures, resulting in sudden loss or instability of engine oil pressure/lubrication. Loss of lubrication can cause the vehicle to become disabled without warning while driving or shortly after startup. This creates a safety hazard, particularly when vehicles become immobilized in active traffic or during winter conditions the cold is when they fail the most, where occupants may be exposed to freezing temperatures while awaiting assistance. Owners are currently unable to determine whether their vehicles contain the original thermoplastic oil pump design or a later revised version utilizing metal internal components, as VIN-based parts information now identifies updated components in the car even when no replacement has occurred and the old components are actually in the car. Also, BMW has actively removed the plastic part number out of all dealer networks, demonstrating knowledge of the defective component.
- Electrical system · Engine and engine cooling
The contact owns a 2019 BMW X7. The contact stated that the Auto START/STOP feature failed to function as intended. There was a fire message displayed. The vehicle was taken to the local dealer, where it was diagnosed; however, the dealer was unable to update the control unit. The control unit was…
The contact owns a 2019 BMW X7. The contact stated that the Auto START/STOP feature failed to function as intended. There was a fire message displayed. The vehicle was taken to the local dealer, where it was diagnosed; however, the dealer was unable to update the control unit. The control unit was not communicating as intended. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V576000 (Electrical System, Engine, and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 134,000.
- Engine
I was told today that my BMW engine oil pump is failing because of plastic internal components which will cause irreversible catastrophic engine damage during operation which is extremely dangerous and that I was informed by the dealer that BMW quietly changed them 2 years after due to the failure…
I was told today that my BMW engine oil pump is failing because of plastic internal components which will cause irreversible catastrophic engine damage during operation which is extremely dangerous and that I was informed by the dealer that BMW quietly changed them 2 years after due to the failure rate. If the oil pump shatters, debris can permanently damage the engine during operation jeopardizing my safety and those driving around me, making replacement with the upgraded, all-metal oil pump, that BMW quietly changed due to this failure, nearly $6k -$8k to fix and is not covered though they admit it is a known failure/safety issue. As of XXX, BMW Korea is running a free repair campaign (recall) to address oil pump failures affecting the B58TU engine in that country. Affected vehicles include models manufactured between XXX and XXX. BMW Korea replaces the non-safe original plastic oil pump with BMW's upgraded metal design, and even covers prior out-of-pocket replacements. NHTSA needs to hold BMW accountable and force BMW USA to complete the same safety recall for the exact same issue of faulty engine oil pumps they installed to save money as BMW Korea for the United States. Safety recalls should NOT be optional in USA and especially so if BMW is already doing the recall in another country for same issue identified in their cars sold here in the [XXX] too. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
The shark fin antenna seal on my BMW failed, allowing water to enter the Telematics Control Unit (TCU). This caused a complete failure of the vehicle’s Emergency SOS / BMW Assist crash notification system. The failure occurred without any warning messages or prior indications that the system was…
The shark fin antenna seal on my BMW failed, allowing water to enter the Telematics Control Unit (TCU). This caused a complete failure of the vehicle’s Emergency SOS / BMW Assist crash notification system. The failure occurred without any warning messages or prior indications that the system was compromised. Because the TCU controls the vehicle’s automatic crash notification and emergency call functions, this failure disabled a critical safety system. This defect placed me and my family at risk, as the vehicle would not be able to automatically contact emergency services in the event of a collision or other serious incident. The failure first occurred in April 2026. I immediately contacted my BMW dealership’s service center, where the service advisor acknowledged that the shark fin seal had issues causing this to happen (water intrusion). However, instead of treating this as a safety defect, I was told to file an insurance claim. I also contacted BMW Customer Service, but both the dealership and BMW declined responsibility and refused to cover the repair. The shark fin antenna seal is a manufacturer‑installed, non‑serviceable component. Its failure directly disabled a federally regulated safety system without warning. BMW’s refusal to address this issue leaves the safety defect unresolved and exposes other owners to the same risk.
- Engine · Power train
The contact owns a 2019 BMW X7. The contact stated that while driving at an undisclosed speed, the engine overheated and the engine seized. The check engine warning light was illuminated. While attempting to restart the vehicle, the vehicle restarted with the power train warning light illuminated.…
The contact owns a 2019 BMW X7. The contact stated that while driving at an undisclosed speed, the engine overheated and the engine seized. The check engine warning light was illuminated. While attempting to restart the vehicle, the vehicle restarted with the power train warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed, and the failure reoccurred. The failure was a persistent failure. The contact stated that there was thick white smoke coming from the exhaust. The contact noticed a fuel odor on the interior and exterior of the vehicle. In addition, the RPM was elevated. The vehicle was towed to the dealer. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall or warranty. The failure mileage was approximately 102,000.
- Power train
I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles use a variable-displacement oil pump with an internal thermoplastic component that regulates oil pressure. This component is…
I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles use a variable-displacement oil pump with an internal thermoplastic component that regulates oil pressure. This component is increasingly failing in the field, often fracturing and causing sudden loss or instability of oil pressure. Failures commonly occur during cold starts in low temperatures. When the component breaks, oil pressure may become erratic or drop entirely, often with little or no warning before engine damage or vehicle shutdown. Early warning signs can include inability to measure oil level, abnormal oil pressure behavior, or drivetrain malfunction alerts. In many cases, failures quickly lead to engine shutdown or severe damage due to oil starvation. This can leave vehicles suddenly disabled while driving or shortly after startup, creating a safety risk—especially in traffic or in cold weather, where occupants may be exposed to freezing conditions while waiting for assistance. Repair requires extensive disassembly, with oil pump replacement alone typically costing $6,000–$8,000, excluding additional engine damage. Owners also cannot reliably determine whether their vehicle has the original thermoplastic component or an updated metal version, as parts databases now default to the revised design regardless of what is actually installed. Failures have been reported across multiple model years, and the full scope of affected vehicles remains unclear. Because this issue can cause sudden vehicle disablement without adequate warning—particularly in cold conditions—it may represent a safety-related defect warranting investigation.
- Electrical system · Unknown or other
BMW has a known issue that the fin antenna on the roof leaks and sets off a cascade of dangerous issues with the Emergency Call function and disabling the heads up dash so that you cannot see your navigation. On April 2, 2026 in Austin, TX it rained and our car started sending an Emergency Call…
BMW has a known issue that the fin antenna on the roof leaks and sets off a cascade of dangerous issues with the Emergency Call function and disabling the heads up dash so that you cannot see your navigation. On April 2, 2026 in Austin, TX it rained and our car started sending an Emergency Call request repeatedly to BMW. BMW operators called repeatedly even though they knew there was no emergency and that they were actively interrupting our driving. The heads up dash would not allow us to see our maps to navigate, but only displayed a notification that an Emergency Call had been initiated. BMW needs to address and recall this antenna seal so that owners can use their cars safely (with all functions) while not paying out of pocket for BMW's failure.
- Power train
Safety Defect Report — Engine Oil Pump Failure (BMW B58TU Engine) Component or System Involved The failure involves the variable-displacement engine oil pump installed in BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. The oil pump…
Safety Defect Report — Engine Oil Pump Failure (BMW B58TU Engine) Component or System Involved The failure involves the variable-displacement engine oil pump installed in BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. The oil pump contains an internal thermoplastic adjusting component that regulates engine oil pressure. Field reports indicate this internal component can fracture, causing unstable or complete loss of engine oil pressure. The failed component may be available for inspection upon request if retained after repair. Description of Failure and Safety Risk When the internal thermoplastic adjusting component fails, engine oil pressure regulation becomes erratic or is lost entirely. This results in insufficient engine lubrication and may cause sudden engine shutdown or severe mechanical damage due to oil starvation. Loss of engine power or complete engine disablement can occur without adequate warning, creating a safety hazard if the vehicle becomes immobilized while driving or shortly after startup. This risk is heightened when the failure occurs in active traffic or in cold weather conditions, where occupants may be exposed to freezing temperatures while awaiting assistance. Operating Conditions and Failure Pattern The failure most frequently occurs during cold-start operation in low ambient temperatures. Failures appear to progress rapidly once symptoms begin. Warning Lamps, Messages, or Prior Symptoms Reported precursor symptoms may include: Inability to electronically measure engine oil level. Abnormal or unstable oil pressure behavior. Sudden drivetrain malfunction warnings. Minimal or no actionable warning prior to engine damage or shutdown. These symptoms may appear shortly before failure or may not provide sufficient time for corrective action. Inspection or Confirmation of the Problem Field failures have been reported across multiple vehicles and production years. In many cases
- Power train
Transfer case goes bad on all 2019 models. I'm in awe that there's not a recall on it. A replacement costs around $9k. Somebody should look into this. Thank you
- Engine
The contact owns a 2019 BMW X7. The contact stated that while driving approximately 40 MPH, the vehicle started to vibrate, and the vehicle lost motive power. The contact stated that the message "Timing Chain Failure - Contact Manufacturer" was displayed. The contact had taken the vehicle to a…
The contact owns a 2019 BMW X7. The contact stated that while driving approximately 40 MPH, the vehicle started to vibrate, and the vehicle lost motive power. The contact stated that the message "Timing Chain Failure - Contact Manufacturer" was displayed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no failure. The vehicle was not repaired. The contact stated that the loss of motive power and vibration was a recurring failure and occurred at 40 MPH or faster. The manufacturer was informed of the failure and was advised that there was no recall related to the failure, and referred the contact to the dealer. The failure mileage was approximately 50,000.
- Unknown or other
My car was not starting up, I sent to my mechanic and we got it fixed. But have to change my starter , I tried to buy the starter from bmw they told me I have a recall and I can’t purchase that part until I send the car to a dealership. The car is been shipped out of the country and it’s in Ghana now. Please I really need your help to make this purchase and clear the recall
- Electrical system · Engine · Service brakes
My 2019 BMW X7 is under Safety Recall 25V-644 for an overheating/fire-risk defect, but the recall remedy is unavailable. The vehicle has now experienced multiple safety-related failures that appear to be progressing. BMW diagnosed the following failures: • Emergency Call System Malfunction • GPS…
My 2019 BMW X7 is under Safety Recall 25V-644 for an overheating/fire-risk defect, but the recall remedy is unavailable. The vehicle has now experienced multiple safety-related failures that appear to be progressing. BMW diagnosed the following failures: • Emergency Call System Malfunction • GPS and maps not working • Failure of the TCB telematics module • Failure of the antenna and TCB battery due to fluid ingress • Battery voltage in the red zone • All four tire pressure sensors beginning to fail • Collapsed engine mounts attributed to heat • $11,296 in repair estimates related to electrical and heat damage Immediately after picking up the vehicle from BMW service, a new battery/charging system warning light appeared that was NOT present before the visit. This suggests further deterioration of the electrical system. The combination of: • an open fire-risk recall with no fix available, • fluid ingress damaging telematics components, • multiple electrical and safety-system failures, and • new warning lights appearing after service makes this vehicle unsafe to operate, especially for long-distance highway travel. I am requesting that NHTSA document this as a safety-defect case and assist in ensuring BMW provides a safe resolution.
- Power train
the transfer case for this 2019 is failing, and cannot be repaired without changing the entire case according to the mechanic notes. there is a significant grinding when turning at slow speeds and a locking-up feeling to the steering. dealer will not admit to any issues. car was inspected by an independent certified BMW mechanic no warning or indication given other than the impaired handling of the vehicle.
- Seats
My 2019 BMW X7 has developed a recurring headrest defect with the 3rd row passenger side seat that has proven impossible for your authorized dealership to repair. This defect substantially impacts the vehicle's use, safety, and value. Despite multiple repair attempts and at least spanning 5-6 months now in the last year, the issue remains completely unresolved.
- Engine
Explosion when turning on my car.
- Electrical system · Engine and engine cooling
The contact owns a 2019 BMW X7. The contact stated that after depressing the Push-To-Start button, the vehicle hesitated to start. No warning light was illuminated. The vehicle was towed to a local independent mechanic who related the failure to NHTSA Campaign Number: 24V576000 (Electrical System…
The contact owns a 2019 BMW X7. The contact stated that after depressing the Push-To-Start button, the vehicle hesitated to start. No warning light was illuminated. The vehicle was towed to a local independent mechanic who related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). The vehicle was towed to a local dealer where it repaired under NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). In addition, the contact was advised that the starter needed to be replaced; however, the vehicle was not repaired due to the cost not covered under the warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000. The VIN was not available.
- Electrical system · Engine
My vehicle just stopped, in the middle of a busy 95 South Cross Bronx Expressway.
- Engine
Hello, This USV problem with starter and my vehicle have been replace 3 times for starter, I received letter from BMW for recall starter and update firmware and brought to Sterling BMW in Newport Beach California and dealer only update firmware also denied to replace the starter, I told them this…
Hello, This USV problem with starter and my vehicle have been replace 3 times for starter, I received letter from BMW for recall starter and update firmware and brought to Sterling BMW in Newport Beach California and dealer only update firmware also denied to replace the starter, I told them this starter issue for many time during the factory warranty and each starter last only 16 months after replacement Now they want to charge $1500 for replace starter again
- Electrical system · Engine and engine cooling
The contact owns a 2019 BMW X7. The contact stated that while attempting to start the vehicle, the message that the starter motor was overheating was displayed and the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the…
The contact owns a 2019 BMW X7. The contact stated that while attempting to start the vehicle, the message that the starter motor was overheating was displayed and the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the starter motor. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The manufacturer was not notified of the failure. The failure mileage was 54,000.
- Electrical system · Engine and engine cooling
The contact owned a 2019 BMW X7. The contact stated while the vehicle was occupied and parked in the garage at the residence, the contact’s husband attempted several times to start the vehicle, and the vehicle failed to respond as needed. The contact stated that the failure had occurred on several…
The contact owned a 2019 BMW X7. The contact stated while the vehicle was occupied and parked in the garage at the residence, the contact’s husband attempted several times to start the vehicle, and the vehicle failed to respond as needed. The contact stated that the failure had occurred on several occasions. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The contact related the failure to the NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and escalated the issue to the claims department. The failure mileage was 49,447.
- Electrical system
Our car stopped at light and then wouldn’t start back up. Had roadside assistance come and battery is normal. I’m stranded at the moment blocking a lane and it seems to be the starter. There is a recall on starters from 2019-2020 on X7. My VIN is not included so the recall should be expanded.
- Electrical system · Engine and engine cooling
The contact owns a 2019 BMW X7. The contact stated that upon a warm start of the engine, a "System Overheating re-starting engine possible after cooling" message intermittently appeared on the instrument panel. The contact would be forced to open the hood to allow the engine to cool for several…
The contact owns a 2019 BMW X7. The contact stated that upon a warm start of the engine, a "System Overheating re-starting engine possible after cooling" message intermittently appeared on the instrument panel. The contact would be forced to open the hood to allow the engine to cool for several minutes before the vehicle would start up and resume normal operation. The dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 58,000.
- Electrical system · Engine
When trying to start the vehicle it will say that the starter has overheated and to try restarting again in xx seconds. This occurs randomly and the car does not indicate that the engine is over heating, just the starter. When looking online it appears there is an active recall for this very issue…
When trying to start the vehicle it will say that the starter has overheated and to try restarting again in xx seconds. This occurs randomly and the car does not indicate that the engine is over heating, just the starter. When looking online it appears there is an active recall for this very issue but my VIN is not registered with the recall. BMW believes that my car should be covered under this warranty and advised filing a report with the NHTSA to have it extended to my car. The vehicle is a 2019 and was produced in March of 2019.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11012075the NVLD modules limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the vehicles original in-service / first delivery date.
- 11010768For this vehicle, the engine coolant thermostat limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles, as determined from the original in-service date.
- 11008101For this vehicle, the EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that apply to the BMW New Vehicle Limited Warranty.
- 11000579Evap system purge (vent) valve ext ltd wty (elw) 15/150
- 10252280The connection between the LED module and the light tube inside the upper/top headlamp housing is damaged.
- 10252279The seat leather upholstery detaches from the front of the thigh support (aka knee bolster) of either front seat.
- 10252135After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote control receiver at the rear right (FBD5s HR): Programming defective 80424F Remote control receiver at the rear left (FBD5s HL): Programming defective
- 10252038Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
- 10252033During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.
- 10252031One or more of the LED daytime running lights are dim or discolored.
- 10252023The original Conditioned Based Service (CBS) Key data point closed with 23-07 soft ware, all CBS systems are now collectively under analysis.
- 10252016Deactivated: Currently investigating other components that maybe playing a factors besides what is mentioned in the SIB. Topic is under investigation.
- 10249437The basic conditions for initializing the power windows are not met.
- 10249425The Check Control message below appears even though the coolant level is not below minimum when theengine is cold. Check Control message (ID 166): Top up coolant.
- 10249032The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 HU-H: Reset will be stored in the HU-H3.
- 10249031Check Engine light is on IHKA has stored fault 80131C IHKA: 12V voltage sensor plausibility
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10249025The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose.
- 10249024This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the panoramic sunroof of BMW Sports Activity Vehicles which have quality improvement measures already in place.
- 10249018At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
- 10249017SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
- 10249015A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a large leak, after confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
- 10247578When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
- 10247567Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
- 10246302Two areas of the third-row seat backrest that may cause a noise concern have been added.
- 10245422Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- 10245420Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
- 10245377When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
- 10245367Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
- 10244528BMW of North America, LLC (BMW NA) has a nationwide settlement with the plaintiffs in the following class action: Brightk Consulting, Inc. v. BMW of North America, LLC. The Court has granted final approval of the settlement. Note: This updated bulletin (10/2023) is a notice that the Class Action Settlement was finalized on September 22, 2023. This is NOT a notice of a Recall or Service Action. Class Allegations The plaintiff in the lawsuit alleges that the front cupholders in certain model year 2019 through 2022 BMW X5, X5 M, X6, X6 M, or X7 vehicles are permeable to spilled liquids that may seep through the cupholders onto components, which in turn, may result in the illumination of the Supplemental Restraint System (SRS) warning light along with displaying a corresponding Check Control Message (CCM). BMW NA expressly denies any wrongdoing alleged in the complaint and does not admit or concede any actual or potential fault, wrongdoing, or liability.
- 10244258Second seat row blocking access to third seat row, program seat modules. Visible stitching on first row sport seat. Third seat row backrest Bowden cable routing and length change.
- 10244257Various concerns about the third row of seats: 1. Head restraint (aka headrest), on one or both sides, cannot be folded down. 2. Third-row seating, on one or both sides, cannot be folded down.
- 10244242Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
- 10244239This situation can result in two customer complaints: 1. Wind noise 2. Excess water entry
- 10242887Due to an assembly ase ventilation line connections may not be securely locked.
- 10242886Due to an assembly ase ventilation line connections may not be securely locked.
- 10242878Moisture is visible in one or both of the Daytime Running Light (DRL) headlights.
- 10242874Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)
- 10242696?Water leaking into the vehicle from the headliner/microphone area.
- 10242695?Various concerns about the third row of seats.
Every BMW X7 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.