2021 Buick Envision
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2021 Buick Envision. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2021 Buick Envision. Newest first.
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to…
Risk and remedy
Risk
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to…
Risk and remedy
Risk
The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.
Remedy
The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N212338110.
Owner complaints
23 complaints2 involved a crash
What owners report most
Latest complaints
- Unknown or other
got a check engine light on, took to dealer was a code 1098, the part is on back order told that it would not be available until middle of may, this happened to me at the end of march, now am learning that GM issued a recall on that part for their diesel Duramax engine, I think it is a GM wide problem.
- Equipment › Accessory › Floor mat · Service brakes · Vehicle speed control
The contact owns a 2021 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed on the freeway, the vehicle unintendedly accelerated around a corner, with the floor mat stuck under the pedal. The driver depressed the brake pedal for an extended time, but the…
The contact owns a 2021 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed on the freeway, the vehicle unintendedly accelerated around a corner, with the floor mat stuck under the pedal. The driver depressed the brake pedal for an extended time, but the vehicle continued accelerating. The driver pressed the park button, which slowed the vehicle, and the driver was able to pull over safely. There were no warning lights illuminated. The vehicle was taken to the local dealer, and the owner was informed about a possible recall. The dealer determined the failure was due to a stuck floor mat and sudden unintended acceleration. The front and rear brakes were replaced along with the floor mat. The floor mat was PN: 84734211. The manufacturer was not contacted. The failure mileage was approximately 37,000. The VIN was not available.
- Power train
When I start at a low speed it's like it does not know which gear to go in. You push on the gas and it does not move much and then launches forward. It has done this since I purchased it in April 2025 used.When in auto stop and the engine starts up with my foot still on the brake, sometimes it will lurch and buck. Buick dealer did do a transmission fluid flush and it still does the same thing daily.
- Power train
11/25/25 driving at a slow speed, the transmision was in drive. The transmission slipped out of drive into neutral. The car stop. I put the car in drive and continued to the final destination. 3 days later it happened again. Transmition went from drive to 1 st gear. I stopped the car. I put the car in drive. I continued to final destination. I feel very lucky this all happened when the car was going 5-10 mph.
- Electrical system · Engine · Fuel/propulsion system
Fuel pump and fuel control module failed. Car will not stay running. Currently at GM dealership. Confirmed and repair cost about $500. No warning lights.
- Electrical system · Structure
The contact owns a 2021 Buick Envision. The contact stated that while driving at various speeds, the Lane Change Alert with Side Blind Zone Alert malfunctioned. The contact stated that while driving at an undisclosed speed, the side-view mirror illuminated erroneously while driving near a guard…
The contact owns a 2021 Buick Envision. The contact stated that while driving at various speeds, the Lane Change Alert with Side Blind Zone Alert malfunctioned. The contact stated that while driving at an undisclosed speed, the side-view mirror illuminated erroneously while driving near a guard rail. Additionally, the contact stated that the side-view mirror had failed to illuminate while there was a vehicle in the blind spot. The vehicle was taken to the dealer several times, but the cause of the failure could not be determined. The contact stated that while the vehicle was parked in the garage, the contact inspected underneath the vehicle and noticed that the bracket in the rear passenger's side bumper fascia had detached and was hanging by the wires. The vehicle was taken to the dealer, where the bracket detachment was related to the failure. The dealer determined that the entire rear bumper fascia, the mounting brackets, and the clips needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the dealer needed to contact the manufacturer for assistance. The dealer contacted the manufacturer and was informed that 10 percent of the repair cost would be covered. The failure mileage was approximately 53,000.
- Air bags
The contact owns a 2021 Buick Envision. The contact stated that when the vehicle was started, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
- Power train
This has happened about 4-5 times now, car has approximately 17.5k miles. While accelerating attempting to reach speed limit, transmission has slipped out of gear and power to wheels is not happening. Have learned to switch into neutral and then drive and transmission will reorient and grab the…
This has happened about 4-5 times now, car has approximately 17.5k miles. While accelerating attempting to reach speed limit, transmission has slipped out of gear and power to wheels is not happening. Have learned to switch into neutral and then drive and transmission will reorient and grab the appropriate gear and reengage the power to the wheels. This occurrence does not throw off any codes so it appears random. Took it to the dealer and they said it would be two weeks before their transmission guy could take a look at it and try to recreate. Since it is not throwing codes, elected to continue driving since it usually occurs in the 25 - 35 mph range.
- Power train
The contact owns a 2021 Buick Envision. The contact stated that while stopped in traffic on the highway, while accelerating, the transmission started slipping and the vehicle jerked abnormally before starting to drive normally. The vehicle was taken to a local dealer where the vehicle was…
The contact owns a 2021 Buick Envision. The contact stated that while stopped in traffic on the highway, while accelerating, the transmission started slipping and the vehicle jerked abnormally before starting to drive normally. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that additional diagnostic testing was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 34,950.
- Visibility/wiper
When driving 2021 Buick Envision, the windshield and side windows do not defrost with HVAC set to defrost mode. Service Climate system is displayed on dash. Vehicle was inspected by dealer finding replacement of HVAC case half housing required on 1/22/24 ( a year ago). GM (OEM) has been in…
When driving 2021 Buick Envision, the windshield and side windows do not defrost with HVAC set to defrost mode. Service Climate system is displayed on dash. Vehicle was inspected by dealer finding replacement of HVAC case half housing required on 1/22/24 ( a year ago). GM (OEM) has been in contact but has failed to provide a solution after 1 year of trying to obtain a part from their system. This condition results in immediate fogging condition of all windows without warning presenting a visibility safety hazard for the driver and surrounding vehicles. Sorry GM, but a rag to wipe the window is not a good solution. It has been a year with no urgency from GM to remedy the issue. This is deemed a critical function for safety and GM does not take it seriously.
- Fuel/propulsion system · Unknown or other
I think it may be either fuel propulsion system or it maybe something electrical. I don’t really know. It is available for inspection at this time as it has been at the car dealer repair shop for about a month. My safety is put at risk because about seven or eight out of 10 times that I attempt to…
I think it may be either fuel propulsion system or it maybe something electrical. I don’t really know. It is available for inspection at this time as it has been at the car dealer repair shop for about a month. My safety is put at risk because about seven or eight out of 10 times that I attempt to start the vehicle, it will turn over by pushing the button, but will not start. I work until past dark many nights and my vehicle not starting is a big safety issue. The dealer said they reproduced it, but they have not been able to reproduce it again. Again, when I have it, it happens more than half the time. The dealer tells me they are communicating with the Buick engineers as the computer does not show any issues. They have so far not being able to determine the problem. there were no warning lamps or anything like that. It started happening occasionally when it was under warranty, I took it in twice to the dealer repair shop and they both said they could not reproduce the issue at that time. This is the third time I have brought it in and it is just past the end of my warranty.
- Electrical system
Electircal System, Interior Lighting: Purchased car used 11/05/24. Interior rear lights come on while driving, once started they will not automatically turn off, and remain on when the vehicle is turned off. This incident is the same as NHTSA ID Number: 11607181, dated: 08/03/24.
- Fuel/propulsion system · Power train
Vehicle engine died in the middle of the road. Would turn over but not start. Seemed like fuel system stopped working
- Fuel system, gasoline · Suspension
The contact owns a 2021 Buick Envision. The contact stated that while operating the vehicle, the contact heard a popping sound coming from the front end of the vehicle, and the vehicle became difficult to steer. The vehicle was taken to the local dealer who determined that the front driver’s and…
The contact owns a 2021 Buick Envision. The contact stated that while operating the vehicle, the contact heard a popping sound coming from the front end of the vehicle, and the vehicle became difficult to steer. The vehicle was taken to the local dealer who determined that the front driver’s and passenger’s side ball joints, and control arms were faulty and needed to be replaced. The vehicle was repaired but the failure reoccurred, and the control arms were replaced a second time. Also, while driving the odor of fuel was present inside the cabin of the vehicle and the vehicle hesitated and jerked while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the fuel injector and fuel sensor were faulty. The fuel injector and fuel sensor were replaced but the failure persisted. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was approximately 24,000.
- Electrical system · Exterior lighting
Interior light keep coming on while driving when I turn it off it comes back on
- Fuel/propulsion system · Unknown or other
Not safety, but GM recalled 2021Trailblazers to replace Evap Purge Pumps on vehicles showing check engine light resulting in bad purge pump diagnosis. Why only Trailblazers? I recently had to replace one on my 2021Envision at 37,588 miles after my check engine light came on. Fortunately I bought…
Not safety, but GM recalled 2021Trailblazers to replace Evap Purge Pumps on vehicles showing check engine light resulting in bad purge pump diagnosis. Why only Trailblazers? I recently had to replace one on my 2021Envision at 37,588 miles after my check engine light came on. Fortunately I bought the extended insurance when I purchased my new vehicle and only paid the $100 deductible. Otherwise it would have cost me $404. If they knew of problems for that year, why not send out letters to other owners of GM vehicles? Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
When I push on the accelerator the car hesitates and then surges forward. I took the vehicle to the dealership where they recreated the problem however it was not throwing any codes. After examination they determined that the problem was turbo lag. I was advised to continue driving the car as usual…
When I push on the accelerator the car hesitates and then surges forward. I took the vehicle to the dealership where they recreated the problem however it was not throwing any codes. After examination they determined that the problem was turbo lag. I was advised to continue driving the car as usual until it throws a code or turbo fails. I believe that the vehicle randomly hesitating could leave you stranded in an intersection with oncoming traffic, and when if surges puts you at risk for a rear end collision. When I asked the service rep what will happen if the turbo fails, she said pull over and call on-star. I'll be traveling through the mountains for the holidays, it worries me that if the turbo fails I could be stuck on the side of the road in winter weather.
- Tires › Tread/belt
245/45 R 20 all four tires are pitting and delaminating and the rubber is falling off. These are Continental pro contact 99 h. Mold number s-908480 and mold number s-50879. With a DOT number of 1lf0fbbxy 4820.
- Electrical system
Car shut off in middle of the highway. Couldn’t get it to start. Fortunately there was light traffic. Couldn’t get the car in neutral to push on side of road. Had it towed to a shop and it was a faulty fuel pump module. Manufacturer won’t honor warranty.
- Fuel/propulsion system
My vehicle's motor stopped without any warning in the middle lane of a busy freeway. I put the emergency flashers on but when I tried to restart the motor it overrode the flashers, causing a semi truck to just miss hitting me. The transmission went into Park mode and since this car is electronic…
My vehicle's motor stopped without any warning in the middle lane of a busy freeway. I put the emergency flashers on but when I tried to restart the motor it overrode the flashers, causing a semi truck to just miss hitting me. The transmission went into Park mode and since this car is electronic shifting it would not let me put it in to neutral when the motor is not running . People stopped to help me push the car off the road but we could not get it into neutral. Very DANGEROUS situation to be stuck in a center lane on a busy freeway. ODOT and state police that stopped to help me said that they have never seen anything like this. Towed the car to a Buick-GNC dealer where they have had it for over 2 weeks now. They say that the fuel pump control module failed and they are on back order. My car has 11,200 miles on it.
- Fuel/propulsion system
Driving at 45 mph the vehicle stopped running in traffic. Able to get off road and vehicle would not start. Engine turned over but did not fire. Waited about 10 min. while on phone with dealer and tried again. It started. Able to drive approx. 2 miles to dealer. Dealer says Fuel pump control module is bad. This is a dangerous situation.
- Back over prevention › Automatic system braking
The contact owns a 2021 Buick Envision. The contact stated while reversing at an undisclosed speed, the vehicle failed to stop as needed. The vehicle struck a dumpster before coming to a stop. There was no injury sustained. The vehicle was taken to the dealer, but no failure was found. The manufacturer was not contacted. The failure mileage was 11,000.
- Tires
As going down the road the tire blew out. The vehicle is new and only has 6389 miles on the vehicle. Feel there was a defect in the tire that caused this. No warning or anything came on to advise that it was low or needed attention. It blew out and damaged the wheel, fender and door The repair…
As going down the road the tire blew out. The vehicle is new and only has 6389 miles on the vehicle. Feel there was a defect in the tire that caused this. No warning or anything came on to advise that it was low or needed attention. It blew out and damaged the wheel, fender and door The repair estimate total was $5484.66 and I had a $500 deductible. Also had a rental that ran out because the tire is now discontinued and they are trying to find one compatible. The vehicle seems to be too new for this problem. I am needing a rental now.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011904This service bulletin provides 9th gear operation information to respond to customers that may comment on transmission shift operation.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011885This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update.
- 11011872This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011779This preliminary information discusses potential for a code C0010.5A to store in the brake controller which appears to be setting falsely or is induced by the customer.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011476This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update.
- 11011475This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011420This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
- 11011386This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
- 11011367This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
- 11011337This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
- 11011225This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
- 11011224This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010901This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
- 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 11010493This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009760This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009453This engineering information (EI Lite) closure ends the need for technicians to submit pictures using the FPR App process in regard to coolant leaking around the Coolant Control Valve (CCV).
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009150This Preliminary information communicates the potential for dtc P2B81 to be set as current or in history due to increased friction in the wastegate valve.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
Every Buick Envision model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.