2011 Buick Lucerne
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Buick › Lucerne › 2011
These records cover every 2011 Buick Lucerne. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2011 Buick Lucerne. Newest first.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick…
Risk and remedy
Risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
General motors IS recalling certain model year 2010-2011 DTS and buick lucerne vehicles equipped with V8 engines. the starter or alternator cable IS in contact with the power steering return line. if either the starter or alternator cable IS contacting the power steering return line, the cable could wear through the line, causing a power steering fluid…
Risk and remedy
Risk
A power steering leak could result in a loss of power steering, increasing the risk of a crash, and/or the leak onto hot engine parts could cause an engine compartment fire.
Remedy
Dealers will secure and if necessary reroute the lines to prevent contact. this service will be performed free of charge. the safety recall began on november 19, 2010. owners may contact cadillac at 1-866-982-2339, buick at 1-866-608-8080 and at the owner center at www.gmownercenter.com.
Owner complaints
49 complaints3 involved a crash3 involved a fire5 injuries
What owners report most
Latest complaints
- Electrical system
Vehicle purchased used through Carvana. Battery installed at purchase was approximately 10 years old and later failed, causing starting issues and an instance of power loss while driving that left the vehicle stranded. Battery has been replaced and original battery retained.
- Electrical system · Structure › Body · Unknown or other
The vehicle’s instrument cluster appears to be a non-original unit that may not be correct for the model year. The cluster is responsible for displaying the odometer and communicating with other vehicle systems. After purchase, I observed that diagnostic scan tools could not consistently access or…
The vehicle’s instrument cluster appears to be a non-original unit that may not be correct for the model year. The cluster is responsible for displaying the odometer and communicating with other vehicle systems. After purchase, I observed that diagnostic scan tools could not consistently access or communicate with multiple modules, and an experienced mechanic indicated the instrument cluster may be incompatible with the vehicle’s configuration. Because the odometer reading is displayed through this component, there is concern that the mileage may not be independently verifiable. The vehicle otherwise operates, but diagnostic communication inconsistencies raise questions about the reliability of system-level data. Additionally, there does not appear to be any service documentation indicating that the instrument cluster or odometer system was replaced, repaired, or recalibrated. This creates uncertainty regarding how the current mileage reading was established. The inability to fully verify mileage and system data may affect maintenance accuracy, resale valuation, and overall confidence in vehicle information.
- Electrical system · Fuel/propulsion system
Fuel pump relay is overheating to dangerously high temperatures. At least 211 F degrees. Causes the fuel pump fuse to melt leaving me stranded. Immediate replacement of the 20 AMP fuse is necessary to get the car running again. The fuel pump relay gets really hot even if the AC is not on. Waited…
Fuel pump relay is overheating to dangerously high temperatures. At least 211 F degrees. Causes the fuel pump fuse to melt leaving me stranded. Immediate replacement of the 20 AMP fuse is necessary to get the car running again. The fuel pump relay gets really hot even if the AC is not on. Waited for hour and a half in near 100 F degree heat for a tow truck to it home. I’m lucky the car did not catch on fire. I know quite a few of the Buick Lucerne’s have had recalls regarding this item. Picture of the actual car is included. No police report was necessary as this was a breakdown situation. This has utterly disrupted my life because I do not have access to a car with good air conditioning until this problem is repaired.
- Structure › Body › Door › Handle › Interior
The contact owns a 2011 Buick Lucerne. The contact stated that while using the front driver's side interior door handle to exit the vehicle, there was an abnormal cracking sound coming from the door. The contact stated that the failure had occurred on several occasions. The vehicle was taken to an…
The contact owns a 2011 Buick Lucerne. The contact stated that while using the front driver's side interior door handle to exit the vehicle, there was an abnormal cracking sound coming from the door. The contact stated that the failure had occurred on several occasions. The vehicle was taken to an independent mechanic, where the front driver's side door handle was replaced approximately 4-5 times. The vehicle was recently repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000.
- Tires › Sidewall
Passenger rear tire blew out the side wall all around the tire. The dealer that installed the tire has it for warranty. It was an large noise and I was able to pull to the side of the road immediately without loosing control. Yes the problem was reported to the dealer that put the new Falken…
Passenger rear tire blew out the side wall all around the tire. The dealer that installed the tire has it for warranty. It was an large noise and I was able to pull to the side of the road immediately without loosing control. Yes the problem was reported to the dealer that put the new Falken tires on my car in September of 2025. The tires only had about 2,000 miles. My tire has tire pressure monitors on it, they did not alert me to a low tire pressure. I do have a few pictures of the tire showing the whole side wall blew out all around the tire. I am concerned for the safety of my family and anyone else that has this tire. I still have 4 of these tires on my car and I am worried that if another one blew out, it could end up in a serious crash.
- Electrical system · Service brakes · Suspension
Several malfunction indicator lights in dash appeared suddenly. Car would not start after shutting off. Finally started and drove to repair shop. Diagnosed as faulty ride height sensor. Shop searched for part at several dealers and online and found the part was discontinued in 2021. I contacted…
Several malfunction indicator lights in dash appeared suddenly. Car would not start after shutting off. Finally started and drove to repair shop. Diagnosed as faulty ride height sensor. Shop searched for part at several dealers and online and found the part was discontinued in 2021. I contacted Buick and was offered $1500 off on a new GM car. I have not received any suggestions on how to repair the car or remove malfunction indicator lights which I specifically asked for. The repair shop is waiting for me to find the part and I have not been able to find one. Dealers have no answer and neither does Buick. The repair shop says it will start if sensor is unplugged but suspension will not work and dash will still have malfunction indicator lights. It is my opinion to operate under these conditions, it would definitely be hazardous.
- Electrical system
The contact owns a 2011 Buick Lucerne. The contact stated that after several attempts the vehicle failed to start-up without warning. Upon investigation, the contact linked the failure to the circuit board which was in the rear back seat. The contact stated that the rear seat latches had rubbed…
The contact owns a 2011 Buick Lucerne. The contact stated that after several attempts the vehicle failed to start-up without warning. Upon investigation, the contact linked the failure to the circuit board which was in the rear back seat. The contact stated that the rear seat latches had rubbed against the circuit box, causing the circuit to overheat. The circuit board was replaced. The contact then stated that upon entering his vehicle while in a parking lot, blueish colored smoke was coming from the vehicle. The contact removed the back seat and saw that the circuit board had started melting. The Police were first called to the scene and the Fire Department then arrived and was able to extinguish the smoke before the circuit board caught on fire. Neither a Police report nor a Fire report was filed. The vehicle was towed to the dealer where it remained. The manufacturer was also notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was 198,000.
- Service brakes
ABS light and stability control light on. So I have no ABS function of the brakes. Had front wheel bearing replaced but didn't fix the issue. ABS and traction control module light still on.
- Service brakes · Service brakes, hydraulic › Foundation components › Hoses, lines/piping, and fittings
TL* the contact owns a 2011 buick lucerne. The contact stated that the front driver's side brake line was fractured. The contact noticed the failure while his wife was reversing out of a parking space with the brake pedal depressed. The contact stated that the brake pedal went to the floorboard.…
TL* the contact owns a 2011 buick lucerne. The contact stated that the front driver's side brake line was fractured. The contact noticed the failure while his wife was reversing out of a parking space with the brake pedal depressed. The contact stated that the brake pedal went to the floorboard. The contact added brake fluid to the vehicle and drove to his destination. The vehicle was later taken to an independent mechanic where the technician saw brake fluid leaking from the brake line. The vehicle was diagnosed and the contact was informed that the brake hose needed to be replaced. The vehicle was repaired. The vehicle was not taken to a dealer. The contact mention that the passenger side brake hose showed evidence of a fracture. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,465.
- Service brakes
Brake line experienced a catastrophic failure resulting in a rapid loss of all brake fluid and complete loss of brakes while on a city street. car was towed to the repair shop where it was determined that all brake lines were severely rusted from the outside and one had failed. this car was…
Brake line experienced a catastrophic failure resulting in a rapid loss of all brake fluid and complete loss of brakes while on a city street. car was towed to the repair shop where it was determined that all brake lines were severely rusted from the outside and one had failed. this car was always garage kept and very infrequently driven on salted streets. all brake had to be replaced. I think it IS unreasonable that brake lines should rust out and cause such a failure. someone could have been killed. a person does not think of their brake lines as requiring constant inspection, like one might keep an eye on the tread on their tires.
- Electrical system
Engine stopped running with no warning. it was repaired by the dealer at no cost under technical service bulletin (tsb) 15-na-051. in addition to the repairs specified in the tsb, the dealer had to replace the rear fuse box and repair the wire to the fuel pump because they were both damaged due to overheating. this IS a fire hazard which should have been made a recall instead of an extended warranty.
- Fuel/propulsion system
The car would not start when I attempted to start it to go to work and had to be towed in for repairs. The fuel pump was found to need to be replaced. One week later the car again would not start and had to be towed for repairs. The problem this time was the rear fuse box that was shorted out due…
The car would not start when I attempted to start it to go to work and had to be towed in for repairs. The fuel pump was found to need to be replaced. One week later the car again would not start and had to be towed for repairs. The problem this time was the rear fuse box that was shorted out due to the bracket rubbing against it, which seems to be a common problem for this model. A recall seems to be indicated because of this.
- Electrical system
The fuse box that IS under the back seat keeps shorting out the relay for my fuel pump. Sometimes my car starts sometimes it doesn't.
- Electrical system
TL* the contact owns a 2011 buick lucerne. The contact stated that the vehicle would not start and the key fob did not work. When the contact attempted to unlock the vehicle with the key fob, she became locked inside the vehicle. The contact had to manually unlock the door on the passenger side to…
TL* the contact owns a 2011 buick lucerne. The contact stated that the vehicle would not start and the key fob did not work. When the contact attempted to unlock the vehicle with the key fob, she became locked inside the vehicle. The contact had to manually unlock the door on the passenger side to exit the vehicle. In addition, the electrical system did not work and the contact smelled a burning odor. Also, the vehicle made grinding and clicking sounds even with it being off. The contact received a letter from the manufacturer that described the failures. The contact called coggin buick GMC in jacksonville (7245 blanding blvd, jacksonville, fl 32244, (904) 638-1115) and was informed to have the vehicle towed. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 112,000.
- Fuel system, gasoline › Delivery › Fuel pump
TL* the contact owns a 2011 buick lucerne. The contact stated that the vehicle failed to start. The vehicle was towed to buick GMC of beaverton (503-298-4062, located at 9155 sw canyon rd, portland, or 97225) where it was diagnosed that the rear fuse block in the fuel pump relay melted and needed…
TL* the contact owns a 2011 buick lucerne. The contact stated that the vehicle failed to start. The vehicle was towed to buick GMC of beaverton (503-298-4062, located at 9155 sw canyon rd, portland, or 97225) where it was diagnosed that the rear fuse block in the fuel pump relay melted and needed to be replaced. The manufacturer was not called. The vehicle was not repaired. The failure mileage was approximately 109,000.
- Electrical system · Fuel system, gasoline › Delivery › Fuel pump
TL* the contact owns a 2011 buick lucerne. The contact stated that the fuel pump failed. The contact replaced the fuel pump and fuel pump relay himself. Upon further inspection, the contact noticed that there was excessive heat near the lower part of the driver's seat by the seat bracket and fuse…
TL* the contact owns a 2011 buick lucerne. The contact stated that the fuel pump failed. The contact replaced the fuel pump and fuel pump relay himself. Upon further inspection, the contact noticed that there was excessive heat near the lower part of the driver's seat by the seat bracket and fuse box. The contact was concerned that there may be a potential electrical system defect or a defect concerning the fuel pump or fuel pump relay. The manufacturer was notified of the failure. The dealer was not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 82,000.
- Electrical system
On 9/1/18 I drove my car all morning late that night when I went to drive again it wouldn't start and I could smell a little burning. Checked the fuse box and it had blew out a couple of fuses so we changed them. 3Days later it did the same thing we changed the fuses again and once again the blew…
On 9/1/18 I drove my car all morning late that night when I went to drive again it wouldn't start and I could smell a little burning. Checked the fuse box and it had blew out a couple of fuses so we changed them. 3Days later it did the same thing we changed the fuses again and once again the blew now when we changed them it won't start at all. I had to keep changing the fuel pump fuse and a dealer said it was because of the metal of the seat touching the box .
- Electrical system
Car was stationary, and attempted to start. Engine was not getting gas. Dealer identified rear fuse box/fuel pump relay was shorted out. He stated this could happen at any time- stationary or going highway speeds. Short in fuse box could result in fire. Short was probably caused by rear seat…
Car was stationary, and attempted to start. Engine was not getting gas. Dealer identified rear fuse box/fuel pump relay was shorted out. He stated this could happen at any time- stationary or going highway speeds. Short in fuse box could result in fire. Short was probably caused by rear seat bracket rubbing on fuse box, as evidenced by markings on fuse box. There are many similar complaints on this same issue on internet sites. Why has this not been investigated?
- Electrical system
A manufacturer defect exists in the area of the rear fuse box located under the rear seat on the left side. The seat bracket applies pressure to the fuse box cover deflecting it from its standard position. This deflection puts lateral pressure on the fuel pump relay. This lateral force cause an…
A manufacturer defect exists in the area of the rear fuse box located under the rear seat on the left side. The seat bracket applies pressure to the fuse box cover deflecting it from its standard position. This deflection puts lateral pressure on the fuel pump relay. This lateral force cause an weaked contact between the relay and the fuse box connectors. Increased electrical resistance causes the relay to overheat and melt its base and fuse box. The heat IS intense enough to case the contact pins of the relay, and socket of the fuse box and softens the metal further degrading the continuity and increasing resistance. This mandates a replacement of the fuse box since simply replacing the relay after the heat damage may not be sufficient to remedy the defect. A manufacturer tsb exhists however, this component IS more likely to fail on a longer high speed drive. If it fails at speed, vehicle control issues may arise among with driver panic when the engine stalls at highway speeds.
- Electrical system · Fuel/propulsion system
On march 28TH, 2018 my vehicle a 2011 buick lucerne with 162,554 miles on it, would not restart after making a twenty-mile trip to take my grandchildren to school. I parked on the side of the road in front of my mother's house to visit, and upon my attempt to leave, the vehicle would not start.…
On march 28TH, 2018 my vehicle a 2011 buick lucerne with 162,554 miles on it, would not restart after making a twenty-mile trip to take my grandchildren to school. I parked on the side of the road in front of my mother's house to visit, and upon my attempt to leave, the vehicle would not start. There were no warning indicators, strange noises, or smells that would lead me to believe the fuse box failure, leading to the box melting. When a battery goes bad, it smells like spoiled eggs, however in the case of my vehicles fuse box melting there was no toxic smell(s), that IS a good thing since no passengers suffered from melting plastic fumes, I guess. I took my 2011 buick lucerne to the dealer's ship because my vehicle would not start. Upon the tech diagnoses the fuse relay had melted, and this was one reason the fuel pump was not receiving power to send fuel to the engine. My next concern IS the placement of these components in the vehicle, they are located under the rear passenger seats. If the voltage, fuse box melts again soon, the possibility of an internal fire IS highly possible and thus the loss of lives IS likely. After conducting my own online search, this IS a problem that has been overlooked in the past or minimized in order of importance for the consumers safety concerns reported at various dealerships. [Xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).' *pm
- Electrical system · Seats · Unknown or other
The buick lucerne 2011 we own had the battery explode upon turning the key. I am wife/caregiver to 100% disabled veteran and his service dog. Normally I would have put them both in the car before turning the key but luckily on this day I did not or we all would have been killed. the car was in the…
The buick lucerne 2011 we own had the battery explode upon turning the key. I am wife/caregiver to 100% disabled veteran and his service dog. Normally I would have put them both in the car before turning the key but luckily on this day I did not or we all would have been killed. the car was in the driveway when this happened. We immediately had car towed to mechanic after the acid and smoke in car had cleared. It was deemed that battery exploded as it IS under the rear seat and we could not see it until the seat was out. A new battery was put in but the residual acid burning and melting seat had me take it back for further repair. the insurance company finally conceded to replace the 2ND battery and put new foam in back seat as the 1ST new one was already corroding after 2 weeks. it was told to me that the insurance company was going to total the car as it IS a life threatening fire hazard but they changed their mind and had us pay about $1000 out of pocket for new alternator as they claim it was the cause of the explosion. we were told it would happen again or cause a fire as the entire wiring under the seats from the alternator IS defective. It IS terrifying to be in this (our only vechicle for transport to va hospital treatments) car daily. We wait another explosion or fire any minute. the dealership refused to examine the car for safety as they must be equally afraid or unable to assure it IS safe. please advise others of this life threatening fire hazard before someone gets killed. I pray it wont be us, or cause an accident to harm others. we still owe $$ on this car as we bought it used 2 years ago and the dealer will not assist in helping us get enough to pay the loan but gladly took many thousands over value from us. Please make this public to save lives.
- Electrical system · Fuel/propulsion system
TL* the contact owns a 2011 buick lucerne. The contact stated that the vehicle would not start and an electrical burning odor was present inside the cabin. The vehicle was towed to an independent mechanic who diagnosed that the fuel pump relay had overheated and needed to be replaced. The vehicle…
TL* the contact owns a 2011 buick lucerne. The contact stated that the vehicle would not start and an electrical burning odor was present inside the cabin. The vehicle was towed to an independent mechanic who diagnosed that the fuel pump relay had overheated and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 160,000.
- Seat belts
The seat belt warning bell sometimes does not beep until you are about a mile down the road, this happens on both drivers and passengers side and it does not happen all the time, that bell should ring immediately when the car IS put into gear!
- Electrical system · Engine · Steering
TL* the contact owns a 2011 buick lucerne. While driving 60 mph, the engine stalled and the steering wheel seized without warning. It took the contact several minutes to restart the vehicle. The failure occurred on several occasions and, each time the vehicle stalled, the contact was locked inside…
TL* the contact owns a 2011 buick lucerne. While driving 60 mph, the engine stalled and the steering wheel seized without warning. It took the contact several minutes to restart the vehicle. The failure occurred on several occasions and, each time the vehicle stalled, the contact was locked inside the vehicle due to the electronic lock system within the vehicle. The vehicle was not diagnosed nor repaired. The contact serviced the vehicle himself and found that the wiring harness had melted and the engine warning indicator illuminated. The manufacturer was notified. The failure mileage was 118,000.
- Power train
TL* the contact owns a 2011 buick lucerne. While driving at a low speed, the vehicle hesitated when the brake pedal was depressed. The contact stated that the transmission was not in sync with the engine. The vehicle was taken to an independent mechanic who diagnosed that the transmission failed…
TL* the contact owns a 2011 buick lucerne. While driving at a low speed, the vehicle hesitated when the brake pedal was depressed. The contact stated that the transmission was not in sync with the engine. The vehicle was taken to an independent mechanic who diagnosed that the transmission failed due to excessive travel in the third clutch piston. The vehicle was repaired. The manufacturer would not repair the vehicle because the warranty expired. The failure mileage was 117,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006644This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
Every Buick Lucerne model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.