2010 Cadillac CTS-V

Owner complaints

Latest complaints

• Feb 20, 2018TN88,000 mi
  Air bags
  I was coming down my driveway, which IS approximately .3 mile, at about 10 mph around a small curve when all four side airbags deployed on the vehicle. I had the car towed to cadillac and now gm IS stating that I was driving in excess speed of 50 mph and the car was driving erratically. This IS…

  I was coming down my driveway, which IS approximately .3 mile, at about 10 mph around a small curve when all four side airbags deployed on the vehicle. I had the car towed to cadillac and now gm IS stating that I was driving in excess speed of 50 mph and the car was driving erratically. This IS totally impossible to do coming out of the drive around the corner where the airbags deployed. This IS a very serious safety problem and if I was driving on the main road could have possibly caused me serious harm and accidents to others. There were no warning lights or problems I've had with the vehicle to give me any sign that this deployment of the airbags would happen. This IS a gm manufacturing problem and needs to be repaired by gm and cadillac. They have informed me that I need to contact my insurance company which I have done and they now have investigators looking into this incident. This could happen to other vehicles and take lives.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
• 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
• 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
• 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009461This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
• 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
• 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
• 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
• 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
• 11006353This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
• 11006293This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
• 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
• 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
• 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 11002441This service bulletin provides information for engine oil life monitor operation calculation.
• 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
• 11001971This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
• 11001327This service bulletin provides information for engine oil life monitor operation calculation.

Every Cadillac CTS-V model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.