2002 Cadillac Seville
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Cadillac › Seville › 2002
These records cover every 2002 Cadillac Seville. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2002 Cadillac Seville. Newest first.
On certain cadillac deville and seville passenger vehicles, funeral coaches, and limousines equipped with a V8 (4.6L) engine, oldsmobile aurora passenger vehicles equipped with a V8 (4.0L ) engine, and pontiac bonneville ssei passenger vehicles equipped with a supercharged V6 (3.8L) engine, the fuel tank pressure sensors are unusually susceptible to…
Risk and remedy
Risk
Fuel system components can be damaged and fuel can leak from the vehicle when it IS refueled. fuel leakage in the presence of an ignition source can result in a fire.
Remedy
Dealers will replace the fuel tank pressure sensor. owner notification began on october 17, 2003. owners should contact cadillac at 1-866-982-2339; oldsmobile at 1-800-630-6537; or pontiac at 1-800-620-7668.
Certain passenger vehicles were built with missing or under-torqued steering gear attachment bolts. if a bolt IS missing, the driver may notice uneven steering response or unusual noises during turns.
Risk and remedy
Risk
If the left bolt IS missing and the right mounting strap fails, steering control IS lost and a vehicle crash could result.
Remedy
Dealers will inspect the vehicles for presence and proper torque of both steering gear bolts. owner notification began april 5, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300 or cadillac at 1-800-458-8006.
Owner complaints
45 complaints3 involved a crash1 involved a fire3 injuries
What owners report most
Latest complaints
- Power train · Steering · Suspension
Car snakes extremely bad around 45 to 70 mph so bad it shakes the entire car like my wheels are loose or bent and so I bought 4 new wheels and got alignment no help did research and learned that it IS due to type of torque converter in the car IS a bad brand that messes up a lot and that gm hasn't…
Car snakes extremely bad around 45 to 70 mph so bad it shakes the entire car like my wheels are loose or bent and so I bought 4 new wheels and got alignment no help did research and learned that it IS due to type of torque converter in the car IS a bad brand that messes up a lot and that gm hasn't acknowledged the issue which IS such a shame and a sham that I hate they are doing because it IS an expensive fix and I have to foot the bill plus bushing are low grade in front end and you would think be high end vehicle should be high end parts happened first on highway and has progressively gotten worse
- Power train · Structure › Body · Suspension
Drive train cradle has weakened significantly from rust. While driving there IS a looseness of the suspension felt and a shifting evident when accelerating and decelerating. I reside in minnesota and the d.o.t. Uses salt on the roads during the winter season and this has significantly accelerated…
Drive train cradle has weakened significantly from rust. While driving there IS a looseness of the suspension felt and a shifting evident when accelerating and decelerating. I reside in minnesota and the d.o.t. Uses salt on the roads during the winter season and this has significantly accelerated corrosion of vehicles and their exposed components. Materials used for critical components on vehicles must withstand this factor or lives may be lost due to this corrosion, failure of the sub-frame cradle will be catastrophic loss of vehicle control . Help... the manufacturer should recall these vehicles and replace such a major component with a resistant component. vehicle has been parked now since 2008 when this issue had been discovered. Beautiful car and I'D like the sub=frame replaced, only that component needed to enable roadability. Photo/s of degradation upon request.
- Steering · Structure › Body · Suspension
Engine cradle/frame IS severely degrading structurally due to the northern states practices of salting/sanding roads during the winter months. The integrity of the sub-frame steel structure IS such that normal use of the vehicle, its suspension, steering and drive train stability has been…
Engine cradle/frame IS severely degrading structurally due to the northern states practices of salting/sanding roads during the winter months. The integrity of the sub-frame steel structure IS such that normal use of the vehicle, its suspension, steering and drive train stability has been compromised. The manufactures use of substandard metals in its sub-frames IS the reason for this vehicles instability issues. the vehicle has now been parked for the last 4 years for fear of a potential hazardous outcome, related to the drive-train frame instability, which may cause injury to not only the occupants of the vehicle but also anyone else sharing the road.
- Seat belts
TL* the contact owns a 2002 cadillac seville. While the vehicle was stopped at a drive thru window, the seat belt mechanism exploded and smoke filled the cabin. There were no injuries. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 100,000.
- Steering
TL* the contact owns a 2002 cadillac seville. While driving unknown speeds and making turns and lane changes, the steering wheel shook and made an abnormal clicking noise. In addition, the fuel cap warning indicator illuminated. The vehicle was taken to key cadillac (6825 york ave s, minneapolis…
TL* the contact owns a 2002 cadillac seville. While driving unknown speeds and making turns and lane changes, the steering wheel shook and made an abnormal clicking noise. In addition, the fuel cap warning indicator illuminated. The vehicle was taken to key cadillac (6825 york ave s, minneapolis, mn 55435, (952) 388-0813), but was not diagnosed or repaired. The manufacturer was contacted and provided case number: 8-4766958386. The contact was referred back to the local dealer. The failure mileage was 156,500.
- Air bags · Engine · Seats
While stopped behind 3 vehicles at a stoplight I florida a female who said she was unfamiliar with driving her husbands stick shift vehicle stalled out. Two vehicles in front of me pulled around her when the light changed, this left about twenty feet between my car and hers. She accidentally put…
While stopped behind 3 vehicles at a stoplight I florida a female who said she was unfamiliar with driving her husbands stick shift vehicle stalled out. Two vehicles in front of me pulled around her when the light changed, this left about twenty feet between my car and hers. She accidentally put the car in reverse and backed into mine at about 15 miles per hour. When I started to get out of the car she pulled forward fifteen to twenty feet before the engine of her car quit. As I watched to see what she was doing she got the car started and put it in reverse again hitting my car again. She did this three times before getting it in a forward gear and moving forward without the car engine stalling. At no time did during this did the airbags in the seville deploy.
- Electrical system
TL* the contact owns a 2002 cadillac seville. The contact stated that while driving at 25 mph, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer but was not diagnosed or repaired. The vehicle was then…
TL* the contact owns a 2002 cadillac seville. The contact stated that while driving at 25 mph, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer but was not diagnosed or repaired. The vehicle was then taken to an independent mechanic who diagnosed that the ignition needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 115,000. Updated 04/19/16*lj updated 05/11/18*jb *tr
- Electrical system
TL* the contact owns a 2002 cadillac seville. The contact stated that while driving at 20 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The failure recurred. The manufacturer was notified of the failure. The failure mileage was 116,000.
- Electrical system
While driving my 2002 cadillac sls the ignition just shut off there was no power steering I came to a stop and put my car in park. At the point I had to remove my key and put it back in to start my car. This has happened to my wife while going 65 mph we had to come to a stop and remove the key to…
While driving my 2002 cadillac sls the ignition just shut off there was no power steering I came to a stop and put my car in park. At the point I had to remove my key and put it back in to start my car. This has happened to my wife while going 65 mph we had to come to a stop and remove the key to start the car. This also happens some times after I drive a short distance my car will not start right away. I have called gm and told them about the problem after the large recall on the ignition recall they told me my car was not in the recall. All I have to say IS gm step and take responsibility before someone IS hurt I just hope it IS not me. Gm you have a ignition problem in cadillac sls!!! *tr
- Fuel/propulsion system
This IS a continual problem. Once the fuel gauge gets to approximately half tank, the fuel gauge does not read correctly. When you go around a curve or stop/go, the gauge goes to almost half full, and then fluctuates constantly. Thus you never really know how much fuel IS remaining. *tr
- Electrical system · Service brakes, hydraulic › Antilock/traction control/electronic limited slip
2002 cadillac seville. consumer writes in regards to ignition problems. *smd the consumer stated on five occasions, the vehicle shut down, while driving on the freeway. on one occasion, the key would not come out of the ignition. Also, there was a problem with the ABS, that needed to be address. *Jb
- Electrical system
While driving the vehicle it would just stop, it wouldn't start while moving. I had to pull over to the side of the road or stop where I was and put the vehicle in park and then it would restart. only to stop again, every thing went dead, lights, engine, interior gages everything. lost power…
While driving the vehicle it would just stop, it wouldn't start while moving. I had to pull over to the side of the road or stop where I was and put the vehicle in park and then it would restart. only to stop again, every thing went dead, lights, engine, interior gages everything. lost power steering, power brakes, air bags, everything stopped. this was reported to the cadillac dealership where I purchased the vehicle new. the problem went on for over a year before they found that the ignition switch (key type) was the problem and once replaced the car has functioned well since. but I found myself only driving on side streets keeping the vehicle at slow speeds and often not driving it for weeks at a time while the dealership worked on the vehicle trying to fix it. this was an intermittent problem that didn't happen all the time but as the months passed it became more frequent until it was every time I drove the car. updated 11/24/2014 *js
- Engine
TL* the contact owns a 2002 cadillac seville. The contact stated that while driving at various speeds, the vehicle suddenly stalled. After restarting, the vehicle operated normally. The vehicle was taken to the dealer and diagnosed that the crank shaft position sensor was faulty. The contact…
TL* the contact owns a 2002 cadillac seville. The contact stated that while driving at various speeds, the vehicle suddenly stalled. After restarting, the vehicle operated normally. The vehicle was taken to the dealer and diagnosed that the crank shaft position sensor was faulty. The contact indicated that a newly designed crank shaft position sensor was installed which corrected the defect. The manufacturer was notified and no solution was offered. The vin was not available. the failure mileage was 50,000.
- Engine
TL* the contact owns a 2002 cadillac seville. The contact stated that while driving 45 mph, the vehicle stalled without warning. The contact mentioned that the failure was recurring. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 85,000.
- Steering › Rack and pinion
TL* the contact owns a 2002 cadillac seville. The contact stated that while driving 50 mph the steering wheel became loose. The contact parked the vehicle and allowed it to sit overnight. The following day, the contact attempted to reverse from her driveway when she heard a loud, abnormal noise.…
TL* the contact owns a 2002 cadillac seville. The contact stated that while driving 50 mph the steering wheel became loose. The contact parked the vehicle and allowed it to sit overnight. The following day, the contact attempted to reverse from her driveway when she heard a loud, abnormal noise. The contact drove the vehicle to a mechanic where they advised her that the there was a bolt missing that was causing the rack and pinion to bend. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the vehicle was not included in any recall. The failure mileage was 165,000. updated 01/02/2013*lj the consumer stated the recall would not be honored even though the vehicle IS in accordance with the recall. Updated 1/9/2013 *js
- Steering
My vehicle started to feel as if the steering was a little loose a few months ago, at one point I thought I had a flat tire, but I brought the car to a tire shop and they verified my tires were fine and they could not see any visible problems or leaks. about a week later I was driving down highway…
My vehicle started to feel as if the steering was a little loose a few months ago, at one point I thought I had a flat tire, but I brought the car to a tire shop and they verified my tires were fine and they could not see any visible problems or leaks. about a week later I was driving down highway 610 and I temporarily lost control of the vehicle when trying to switch lanes, and almost side swiped a truck. the loss of control was only during the turn of the steering wheel, I gained control when I straightened the steering wheel and continued on home. on october 13, 2012 I got into my car and put the car in reverse, and the vehicle's steering was even more loose. I turned the steering wheel to the right and the front end made a clunk sound and the entire vehicle shifted upwards when I proceeded to turn the wheel. A mechanic verified that a missing bolt damaged the mounting strap, which also damaged the rack and pinion. *tr
- Engine and engine cooling · Power train
I was going to get an inspection sticker and the vehicle would not pass because of an emission problem. Cylinder 4 was misfiring. *Tr
- Air bags
TL* the contact owns a 2002 cadillac seville. While driving approximately 30 mph on a narrow curved road, the driver's side air bag abruptly deployed without any impact to the vehicle. The air bag warning indicator illuminated on the instrument panel until the engine was turned off. The contact…
TL* the contact owns a 2002 cadillac seville. While driving approximately 30 mph on a narrow curved road, the driver's side air bag abruptly deployed without any impact to the vehicle. The air bag warning indicator illuminated on the instrument panel until the engine was turned off. The contact sustained injury to the left side of the body and head area. The vehicle was driven with caution to a safe location. The vehicle had not been diagnosed. The manufacturer was notified of the problem. The approximate failure mileage was 88,000.
- Electrical system · Engine and engine cooling · Suspension · Traction control system
Diagnostic check results: random mix-fire (tune up) secondary air injection evaporative emission sensor (pressure in tank) torque converter clutch solenoid (inside transmission) engine metal over temp. strut & maintenance traction control light remains on. *tr
- Power train › Automatic transmission
2002 cadillac seville. Consumer writes in regards to gm vehicles and a soft bushing problem in the transmission at the third clutch housing that wears out prematurely and transmission oil pours out the left axle seal *tgw the consumer stated the estimated cost to replace the oil seal and bushing…
2002 cadillac seville. Consumer writes in regards to gm vehicles and a soft bushing problem in the transmission at the third clutch housing that wears out prematurely and transmission oil pours out the left axle seal *tgw the consumer stated the estimated cost to replace the oil seal and bushing IS in access of $2000. The consumer believed the wrong bushing material was used during the manufacturing of the vehicle. Gm stated the bushing, bolted inside the transmission was a standard wear and tear item. *Jb updated 06/28/11. *Jb
- Air bags › Frontal
TL* the contact was a passenger in a 2002 cadillac seville. The contact was involved in a crash while traveling 65 mph. The driver of the vehicle crashed into a ditch and the air bag did not properly deploy. The vehicle was destroyed. The contact sustained a concussion to the head. A police report…
TL* the contact was a passenger in a 2002 cadillac seville. The contact was involved in a crash while traveling 65 mph. The driver of the vehicle crashed into a ditch and the air bag did not properly deploy. The vehicle was destroyed. The contact sustained a concussion to the head. A police report was filed. the contact did not inform the dealer or the manufacturer of the failure. The failure and current mileage was 55,000. updated 05/24/11*lj the consumer stated the air bag deployment was delayed. Updated 05/25/11
- Equipment › Appliance › Air conditioner · Service brakes, hydraulic › Foundation components › Disc › Caliper
TL* the contact owns a 2002 cadillac seville. The contact stated that the air conditioning unit failed. The dealer made repairs to the air conditioner but to no avail. In addition, the wheels locked while the contact was driving at an unknown speed. The dealer replaced the calipers to correct the failure. The failure mileage was 93,000 and the current mileage was 95,000.
- Engine and engine cooling
Tl*the contact owns a 2002 cadillac seville. while driving approximately 60 mph the vehicle stalled without warning. She restarted the vehicle and within a few minutes it began to function normally. The vehicle was taken to a local mechanic five times who was unable to duplicate the failure. The…
Tl*the contact owns a 2002 cadillac seville. while driving approximately 60 mph the vehicle stalled without warning. She restarted the vehicle and within a few minutes it began to function normally. The vehicle was taken to a local mechanic five times who was unable to duplicate the failure. The failure occurred intermittently. The failure had been ongoing for more than a year while driving various speeds. The approximate failure mileage was 90,000 and the current mileage was 92,416. updated 10/05/10 *bf updated 10/07/10*jb
- Exterior lighting › Headlights
Tl*the contact owns a 2002 cadillac seville. the contact stated that the low beams are inadequate. the range IS off and limits the visibility on the road. he has notified the dealer on several occasions throughout the years; however, they only install better bulbs that do not correct the failure. cadillac has yet to offer any assistance. the failure mileage was 32,000 and current mileage was 68,505.
- Suspension
I have major problems with vibration on cadillac seville STS while driving between between 50 and 75 mph and no gm dealer could fix this problem. This IS a major defect with the car and gm has not done anything about it, I started having backache because of this problem also check this website a lot of cadillac owners are complaining of the same problem. http://www.carsurvey.org/viewcomments_review_19040.html *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242298This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10240793This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
- 10236164This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232811This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10230697This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
Every Cadillac Seville model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.