2003 Chevrolet Avalanche
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2003 Chevrolet Avalanche. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2003 Chevrolet Avalanche. Newest first.
Sabersport IS recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on may 11, 2009. owners may contact sabersport at 1-909-598-7589.
Certain replacement fuel filters, fram brand name p/n g3727, with date codes x52911 through x60801 sequentially or x600141 and a mexico country or origin marking on the fuel filter housing manufactured from october 18, 2005, through march 21, 2006, sold for use on the vehicles listed above and on certain school buses. (to see the school bus engine sizes…
Risk and remedy
Risk
This condition may cause an inadequate seal at the connection, potentially leading to a fuel leak. In the presence of an ignition source, a fire could occur.
Remedy
Honeywell will notify owners and replace the fuel filters free of charge. the recall began on october 18, 2006. owners may contact fram customer service at 1-800-890-2075 (option 1).
On certain crew cab pickup trucks and sport utility vehicles, the 2ND row center occupant seat belt routing may make it difficult to position the lap portion of the safety belt low around the hips of occupants, especially smaller occupants, seated in this position. appropriate use of a child seat or booster seat, as recommended for small children, does…
Risk and remedy
Risk
A lap portion of the seat belt routing that IS not low and snug on the hips can allow the lap belt to ride up on an occupant's abdomen instead of fitting low around their hipbones, and therefore, can expose them to more risk of abdominal and internal organ injury.
Remedy
Dealers will cut open the guide loop, remove a portion of the loop, and then the remaining two sides should be folded over and secured with a retainer free of charge. the recall began on july 21, 2005. owners may contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, GMC at 1-866-996-9463, or hummer at 1-800-732-5493.
On certain pickup trucks and sport utility vehicles, the galvanized steel tailgate support cables that retain the tailgate in the full open (horizontal) position may corrode, weaken, and eventually fracture. if both cables fractured, the tailgate would suddenly drop and strike the top surface of the rear bumper.
Risk and remedy
Risk
Anyone sitting or standing on the horizontal surface of the tailgate when both cables fractured could be injured by falling from the tailgate. on vehicles that have had the bumper removed, the tailgate may drop even lower. additionally, if there IS cargo on the tailgate the cargo may fall off if the support cables fracture.
Remedy
Dealers will replace the cables. interim owner notification began on april 7, 20004. the recall began on september 24, 2004, when replacement parts were available, and will continue through october 29, 2004. owners should contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438 or GMC at 1-866-996-9463, or visit www.mygmlink.com, and enter your vehicle identification number.
Certain sport utility vehicles, pickup trucks, and passenger vans fail to comply with the requirements of federal motor vehicle safety standard no. 135, ?passenger car brake systems.? some of these vehicles were produced with an out-of-specification brake hydro-boost housing relief valve bore.
Risk and remedy
Risk
Consequently, the valve o-ring seal may fracture. steering efforts may be slightly increased while braking or parking. under certain driving conditions, a fractured seal may require a slight increase in the applied brake pedal effort to achieve the same vehicle deceleration rate as prior to the seat fracture.
Remedy
Dealers are to replace the hydro-boost relief valve. the recall began on june 18, 2004. owners should contact cadillac at 1-866-982-2339; chevrolet at 1-800-630-2438; GMC at 1-866-996-9463; or hummer at 1-866-486-6376.
On certain pickup trucks and sport utility vehicles, vehicles, during a 30 degree left angle frontal impact of sufficient severity, a tear could develop in the mid-frame cross member at its attachment to the left frame rail. if the mid-frame cross member tears during frontal impact and produces a sharp edge, contact of the sharp edge with the fuel tank…
Risk and remedy
Risk
Fuel leakage, in the presence of an ignition source, could result in a fire.
Remedy
Dealers will install a fuel tank shield. owner notification began february 20, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or GMC at 1-800-462-8782.
Owner complaints
204 complaints10 involved a crash2 involved a fire7 injuries
What owners report most
Latest complaints
- Service brakes
My 17 year old son was on the freeway and the brake pedal travelled all the way to the floor while attempting to stop. The service brake system light came on at the same time. Stopping distance was increased dramatically, by at least double. If there would have been a curve or car in front of him…
My 17 year old son was on the freeway and the brake pedal travelled all the way to the floor while attempting to stop. The service brake system light came on at the same time. Stopping distance was increased dramatically, by at least double. If there would have been a curve or car in front of him there would have been an accident. Parked the truck until it could be inspected and found a leak under driver side front door. All of the main brake pipes were rusted and fragile. Taking truck to dealership to have all brake pipes replaced with kit mentioned in (tsb) 13-05-22-001. I am very disappointed that gm IS fighting a recall by sighting the fact that there are two different brake systems and it IS not a safety issue. What if the rusted brake lines for both systems failed. At the very least it seems that having your stopping distance increase by almost double with out warning IS a safety issue.
- Electrical system · Exterior lighting
TL* the contact owns a 2003 chevrolet avalanche. While driving approximately 65 mph, the instrument panel failed. In addition, the driver side headlight failed. The failure recurred numerous times. The vehicle was taken to an independent mechanic where it was diagnosed that the instrument panel…
TL* the contact owns a 2003 chevrolet avalanche. While driving approximately 65 mph, the instrument panel failed. In addition, the driver side headlight failed. The failure recurred numerous times. The vehicle was taken to an independent mechanic where it was diagnosed that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was unknown. The approximate failure mileage was 70,000.
- Service brakes
Brake line failure: I had a ruptured steel break line failure while applying normal breaking pressure on the pedal. After further inspection of break lines, I found all break lines were rusted and in danger of also rupture.
- Steering
The other day I started noticing that when I turn right (or left in reverse) at a low rate of speed the vehicle makes a clunking noise and my steering IS affected. I started looking online for a remedy to this problem and found that several people had the same problem and did not know where to…
The other day I started noticing that when I turn right (or left in reverse) at a low rate of speed the vehicle makes a clunking noise and my steering IS affected. I started looking online for a remedy to this problem and found that several people had the same problem and did not know where to report it. I don't feel it IS fair that as the consumer that I am responsible for a design flaw by gm. I also don't feel its fair to have to spend up $400 when its all said and done each time that it will have to be repaired.
- Service brakes
TL* the contact owns a 2003 chevrolet avalanche. While driving at an unknown speed, the brake pedal extended to the floor when it was depressed. The contact discovered that the brake lines near the driver side door were rusted and corroded, and brake fluid had leaked from the vehicle. The contact…
TL* the contact owns a 2003 chevrolet avalanche. While driving at an unknown speed, the brake pedal extended to the floor when it was depressed. The contact discovered that the brake lines near the driver side door were rusted and corroded, and brake fluid had leaked from the vehicle. The contact indicated that the brake lines had been previously replaced on the vehicle due to rusting and corrosion. The manufacturer was not notified of the failure. The vin was not available. The failure mileage was 150,000.
- Service brakes, hydraulic › Pedals and linkages
TL* the contact owns a 2003 chevrolet avalanche.while at a traffic light, the contact could not depress the brake pedal. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was not available. The approximate failure mileage was 115,000.
- Service brakes
Vehicle experienced complete brake failure upon slowing for a traffic light. this was compounded by the downhill orientation of the road surface. left roadway to avoid collision with tractor-trailer. there was no warning or indication of an impending brake failure. no indication that any part…
Vehicle experienced complete brake failure upon slowing for a traffic light. this was compounded by the downhill orientation of the road surface. left roadway to avoid collision with tractor-trailer. there was no warning or indication of an impending brake failure. no indication that any part of the braking system was still functioning. It was discovered upon inspection that the brake lines were excessively corroded compared with other body and engine components. Metal composition of brake tubing seems very prone to corrosion. complete brake line replacement of the entire system IS now necessary. *tr
- Service brakes
The rear brake line burst catastrophically and my brake pedal went to the floor. I was coming up to stopped cars at an intersection and had to swerve into the oncoming lane to avoid rear ending another truck. Luckily there were no cars in the lane at the time. I then had to make a sharp turn into…
The rear brake line burst catastrophically and my brake pedal went to the floor. I was coming up to stopped cars at an intersection and had to swerve into the oncoming lane to avoid rear ending another truck. Luckily there were no cars in the lane at the time. I then had to make a sharp turn into a shopping center parking lot to avoid running through the intersection (which did have traffic). I had zero braking power whatsoever. I tried pushing down the emergency brake and it had no effect ( I later found that the emergency brake lines were frozen in a large chunk of ice near the drivers side rear wheel and would not move). The pickup bed drains down onto the lower frame in this area and that accounted for the ice buildup. I continued through the shopping center parking lot and all I could to was downshift to slow myself down. lucky again...the parking lot was nearly empty and very long. After about 4-500 ft I was going slow enough that I was able to jam the transmission into park. there was no warning of this failure. the lines were not leaking. I have now read online that gm has had many complaints of rusted lines on their pickups suddenly failing. this could have been a life threatening situation. Brake lines should not suddenly fail. They should last the life of the vehicle. non-corrosive nickle copper brake lines exist that do not rust. These should be mandatory on all vehicles. *js
- Electrical system · Engine · Service brakes
It started with the airbag light, but nobody will own up to fixing it, as we moved from pa to fl. Then the brake lines went, all of them, now with the airbag issue the pcm IS sending all kinds of stupid codes like the airbag issue IS affecting the whole electrical system in the truck. *tr
- Seats
TL* the contact owns a 2003 chevrolet avalanche 1500. The contact stated while driving approximately 5 mph, the drivers seat reclined independently, which caused the contact to crash with another vehicle. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was unknown.
- Service brakes
My son was driving home from ice fishing , on a hilly and curvy road when the brakes failed. He had no brakes at all , he avoid a few tree before smashing into a smaller tree just missing were his friend was seated.the truck has been very well taken care of and was in great condition. I had the truck towed to a chevy dealer were it has about $5000 dollars in damage. I just glad my son and his didn't get hurt. *tr
- Service brakes
TL* the contact owns a 2003 chevrolet avalanche. While driving 10 mph and attempting to stop the vehicle, the ABS warning light illuminated. The failure recurred numerous times. The vehicle was towed to an independent mechanic where it was diagnosed that the brake lines needed to be replaced. The…
TL* the contact owns a 2003 chevrolet avalanche. While driving 10 mph and attempting to stop the vehicle, the ABS warning light illuminated. The failure recurred numerous times. The vehicle was towed to an independent mechanic where it was diagnosed that the brake lines needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The vin was not available. The failure mileage was 99,000.
- Fuel system, gasoline
Strap on gas tank broke (rusted through) while driving on bumpy road. Tank fell and hit driveshaft. I was surprised it didn't rupture the tank. *tr
- Service brakes
Brakes would not hold vehicle stationary at a stop sign/light (no light on dash). Upon investigation a brake line has rusted through and brake fluid covering underside of vehicle. *tr
- Electrical system · Structure › Body
I have a 2003 avalanche and I've notice that other chevy avalanche has the same rust on the same place it seem that the back quarter panel IS defective and the speedometer too
- Service brakes · Suspension
There IS a gm recall #05068c- product safety- front wheel speed sensor corrosion. the 2002 avalanche IS listed, but my 2003 IS not. I live in indiana, one of the states listed in the recall. my 2003 avalanche has this failure and should be covered by the recall. *tr
- Air bags
All of a sudden while driving one day the service air bag light came on and stayed on. I was told that the air bag could deploy at any time and not work if we where in a crash. I called gm about the issue after looking on line and realizing my truck was not the only one experiencing this issue and…
All of a sudden while driving one day the service air bag light came on and stayed on. I was told that the air bag could deploy at any time and not work if we where in a crash. I called gm about the issue after looking on line and realizing my truck was not the only one experiencing this issue and was told they would not pay to fix it as there IS no recall. The truck was never in an accident and has lower mileage then allowed. This IS definitely and issue. It IS supposedly a module under the front seat or wherever it IS located, as some trucks it IS different places. They should be required to pay for this issue. *tr
- Service brakes
TL* the contact owns a 2003 chevrolet avalanche. The contact stated that the brake pedal was depressed, but the brakes failed to respond. The contact discovered that brake fluid was leaking and the brake lines were corroded and fractured. The vehicle was not repaired and the manufacturer was not made aware of the failure. The failure mileage was 143,053.
- Service brakes
Driver's side front to back brake line corroded and leaked all brake fluid causing an inability to stop. The brake indicator light did not come on until all fluid was gone and normal braking ability was loss. Upon further inspection all brake lines are severely corroded. *tr
- Air bags
The service airbag light would come on intermittently. There would be a low thump thump sound emanating from the audio speakers. The lock door chimes stopped sounding. *tr
- Service brakes
While leaving a funeral in near sweetwater tn, I applied the brakes and felt pressure and then the pedal dropped to the floor. my wife and two small children were riding with me. After pushing the brake pedal to the floor, I noticed I did have brakes but not power brakes. I pulled over and…
While leaving a funeral in near sweetwater tn, I applied the brakes and felt pressure and then the pedal dropped to the floor. my wife and two small children were riding with me. After pushing the brake pedal to the floor, I noticed I did have brakes but not power brakes. I pulled over and examined the problem and found leaking brake fluid coming from around the gas tank. with no choice, I had to drive the truck back to kentucky. appr. 175 miles if not more in heavy traffic on I-75. I know trucks have problems and I know there IS routine maintenance but I have never seen the amount of complaints that the brake lines have had on these trucks. I have owned chevy trucks my whole life and have never had a problem with the brake lines. due to the seriousness of the issue and number of complaints, how IS chevrolet issuing a recall. *tr
- Service brakes
My brake line split open while I was trying to stop at a light. They are very rusted and have to be replaced. *tr
- Service brakes
While pulling my boat on a long decline at 55 mph, a car in front of me signaled to turn left. I put on my brakes and the pedal eased to the floor board. I told my wife that the brakes are failing. The check brake system alarm did sound, but that does not comfort you when you realize that you are…
While pulling my boat on a long decline at 55 mph, a car in front of me signaled to turn left. I put on my brakes and the pedal eased to the floor board. I told my wife that the brakes are failing. The check brake system alarm did sound, but that does not comfort you when you realize that you are not going to stop before plowing a car in front of you. I was able to swerve to the right to avoid the collision, only due to light traffic and the fact that I was a good distance behind the turning vehicle when the brakes failed. I didn't measure my stopping distance, but it was well over 100 yards. I got out of my avalanche and saw the fluid trail. There IS a cluster of 5 brake lines running together by the frame, right at the driver side door and one of those lines broke. They were all severely corroded. I had the truck and boat towed to a local repair shop and they were not surprised. The mechanic told me that he had repaired 5 chevy trucks with the same issue in the past week. We were very fortunate to avoid a serious accident. *tr
- Service brakes
On november 11, 2013 I was backing my 2003 chevrolet avalanche out of my driveway in maryland when the brakes failed. As I was stopping, the brake pedal suddenly lost all resistance. I tried pumping the brakes but could not produce any braking action. I shifted to neutral and used the parking brake…
On november 11, 2013 I was backing my 2003 chevrolet avalanche out of my driveway in maryland when the brakes failed. As I was stopping, the brake pedal suddenly lost all resistance. I tried pumping the brakes but could not produce any braking action. I shifted to neutral and used the parking brake to stop. I towed the vehicle to a gm dealer, who said the metal brake lines had corroded and ruptured. I was charged $1150 to repair the brakes. Ten months (sept 5, 2014) and less than 500 miles later I again lost all braking power, this time while traveling at 5 mph leaving a parking lot near a carwash. I returned to the same dealer who said the steel brake lines have corroded. His estimate IS $2200 for repairs. *tr
- Electrical system · Electronic stability control (esc) · Service brakes · Suspension
One day while driving at 55mph the truck just shut down. Everything electrical completely shut off. Luckily I was able to control it. I turned the vehicle off and restarted it. It was fine but did it again when I stopped at a stop sign. It continued to do it but then just stopped. Check engine…
One day while driving at 55mph the truck just shut down. Everything electrical completely shut off. Luckily I was able to control it. I turned the vehicle off and restarted it. It was fine but did it again when I stopped at a stop sign. It continued to do it but then just stopped. Check engine light goes off and on all the time when I accelerate up a hill. The lights on the dashboard are dim. Everything on the mirror comes and goes. It will go months without working and then comes back on. The suspension IS terrible. Feels like it's going to shake the wheels completely off the truck when I hit even a small bump in the road. I've almost lost control several times due to it shaking so hard. Latch on the tailgate broke off and needs to be replaced. Rotor on back completely broke and had to be replaced. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Brake line corrosion failure
The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was granted and on March 30, 2010, Preliminary Evaluation PE10-010…
The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was granted and on March 30, 2010, Preliminary Evaluation PE10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by General Motors Corporation (GM).On July 2, 2010, ODI received GM's response to an information request, which included GM's assessment of the frequency and safety consequences of the alleged defect. GM stated that:(1) the brake system of the subject vehicles is split front/rear and should a brake pipe suddenly fail for any reason, the affected vehicle would be capable of stopping with the pressure supplied by the remaining circuit; (2) the subject vehicles were designed to meet the hydraulic circuit partial failure requirements of Federal Motor Vehicle Safety Standards 105 and 135, Light Vehicle Brake Systems; and (3) should a brake fluid leak occur for any reason, the brake system malfunction indicator lamp (MIL) would illuminate and warn the driver before the brake fluid level was low enough to cause a loss of line pressure.ODI's and GM's analysis indicates that 85 percent of the complaints occurred on vehicles used primarily in States that use salt on the roads during Winter months (Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin).Overall the complaint rates per 100,000 vehicles for Salt Belt States is 43.0 and Non-Salt Belt is 3.0.In approximately 25 percent of the complaints the brake pipe failure occurred suddenly, with no warning (i.e., no MIL, Brake Fluid Loss Warning), and resulted in extended stopping distances.In 30 of these the increase in stopping distance that resulted was a factor in the crash and in 10 others the vehicle was intentionally steered off the road or into another lane of travel in order to avoid a crash.This investigation has been upgraded to an Engineering Analysis (EA11-001) for subject vehicles sold or currently registered in Salt Belt States to further assess the scope, frequency and safety risks associated with sudden failures of corroded brake pipes that can result in decreased brake effectiveness. ODI will continue to gather information on subject vehicles outside the Salt Belt as well.
- Parking brake failure
Odi's review of complaint data received since the close of ea04-011 revealed no indication that the investigation should be re-opened.more details can be found in the federal register notice enclosed in the dp05-009 public file.odi reserves the right to reopen the investigation in the future should conditions warrant.
- Hydraulic pump failres
Gm IS conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these…
Gm IS conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. Gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.
- Tailgate cable breakage
General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi IS aware of reports of tailgate cable breakage occurring in model year…
General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi IS aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi IS initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. The complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10115143This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
- 10114474This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
- 10114470This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
- 10114431This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
- 10114408This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
- 10114352This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 10114343This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
- 10114342This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
- 10114299This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
- 10113892This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.
- 10113843This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
- 10113837This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
- 10113787This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
- 10113722This informational bulletin provides information on communication with OnStar module after Canadian cellular upgrade.
- 10113720This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
- 10113664This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow.
- 10113662This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
- 10113654This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
- 10113652This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
- 10113483This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information.
- 10112697This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
- 10112681This Preliminary Information communication provides information to the technician about vehicles that may have a planetary gear whine noise in first and second gear. Technician should compare the noise to a like vehicle. Technician will need to check the build date of the transmission, if it was built after 09/01/2003 and it is determined that a vehicle has an abnormal amount of noise, perform the rear unit end play check. Technician will replace the output planetary gear set if end play is out of specification. The transmission assembly will need to be replaced if the end play is with in specification.
- 10112655This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 10112614This Preliminary Information communication provides information to the technician about customers may inquire about the availability of the passenger compartment air filter. Dealer should advise the customer starting in 2003 the passenger compartment air filter is no longer available as a factory option.
- 10112600This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the backlash it should be set between 0.003? to 0.005? on a new ring and pinion for any American Axle Manufacturing application. The ring and pinion can be reused or adjusted if the mileage is less than 500 miles, if not used for towing. Technician should be advised that a ?roller coaster? or ?hourglass? pattern on the bearings may be normal up to 10,000 miles and possibly longer. With a mis-machined housing you may get a heel pattern on both sides of the gear teeth at build up can generally be corrected with backlash adjustments. When setting up an 8.6? axle with a 5 cut gear set is to use a 0.035? pinion shim and set backlash to 0.004?. When using the newer 2 cut gear set also use a 0.035? pinion shim and still set backlash to 0.004?. To set the gear pattern use backlash to adjust the pattern heel to toe. Use the pinion shim to adjust the height of the pattern. The proper drive pinion bearing pre-load is from 15 - 30 inch pounds with new bearings. The total torque to turn after the differential case is installed should increase 5 - 10 inch pounds at the pinion. A new pinion nut must be used whenever the old one is removed. The axle shaft end play specification is 0.012? per side and the radial specification is 0.002? - 0.003?. Technician should be advised that synthetic lube can be used in all new American Axle Manufacturing axle assemblies. The new pinion seal for the 8.6? axle assembly is a two piece design.
- 10112546This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
- 10112523This Preliminary Information communication provides information to the technician about vehicles that have slip in forward ranges immediately after replacing the input housing. Technician will inspect the 3-4 clutches and the forward clutch oil feed passages for leakage between circuits. Technician should apply regulated compressed air to the 3-4 clutch feed hole and the forward clutch feed hole one at a time with the input housing. Technician will need to replace the input housing if there is an air leak 3-4 clutches.
- 10112382This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.
- 10112299This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
- 10112116This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
- 10112034This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
- 10112013This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
- 10112009This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
- 10096026This preliminary information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that IS missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
- 10054261Chevrolet/gmc/cadillac: anytime hydraulic brake pipes assembly need replacing, pre-formed and pre-flared brake pipes are available, except rear axle crossover pipe. Model 1999-2007 silverado, sierra, 2000-2006 escalade models, avalanche, suburban, tahoe, yukon models. Updated 7/18/14. Updated 12/9/14.
- 10052488Gm: if the service suspension system IS displayed on the dic, the trim height may be incorrect, loose compressor inlet hose, or the compressor self test may be inoperative. Also included suburban ld my 2001-2013, yukon denali XL my 2013, yukon XL ld 2001-2013
- 10044941General motors: diagnosing power steering concerns. In rare cases, customers may comment on a lack of steering assist when stopped or during parking lot type of maneuvers. Updated 09/02/14*lj
- 10043536Buick/cadillac/chevrolet/gmc/oldsmobile: if blower motor IS set to any speed position and when key IS off, it becomes inoperative and may still be inoperative after key IS turned on. Updated on 5/1/12.
- 10042986General motors: information provided by bulletin for all 2012 and prior general motor trucks and passenger vehicles regarding the adjustable comfort and custom upholstery of the driver and the passenger head restraint.
- 10038760General motors service campaign: see document search button for owner letter. The hvac blower may not work at certain functions or may become inoperable. There could be a burning smell or smoke. Updated 4/6/12.
Every Chevrolet Avalanche model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.