2010 Chevrolet Avalanche
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Avalanche › 2010
These records cover every 2010 Chevrolet Avalanche. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2010 Chevrolet Avalanche. Newest first.
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Marathon IS recalling certain seat covers, brand superhides with part numbers 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, and 630, sold for use as aftermarket equipment for various passenger vehicles. these seat covers are made of heavier thread and are not compatible with seats containing side airbags. the heavier seat cover could interfere with…
Risk and remedy
Risk
An improperly deployed airbag could result in serious injury.
Remedy
Marathon will notify owners of record and replace the seat cover free of charge. the safety recall began on september 14, 2010. owners may contact marathon at 1-800-735-2769.
Owner complaints
111 complaints1 injuries
What owners report most
Latest complaints
- Unknown or other
Heard a Loud Pop Bang noise then discovered Dash cracked in several multiple places. Currently need to have airbags attended to as when I last called when it was convenient for me to take vehicle into repair , the repair place can’t meet my needs for time frame to repair. Am now afraid driving with all the cracks in dash but can Not be without vehicle.
- Electrical system · Power train · Service brakes
In October of 2020, my avalanche only would start in winter after disconnecting and reconnecting the battery. It was also on numerous occasions go into limp mode while driving at normal city speeds meaning it wouldn’t go above 25 miles an hour. The entire dash would light up. It threw numerous…
In October of 2020, my avalanche only would start in winter after disconnecting and reconnecting the battery. It was also on numerous occasions go into limp mode while driving at normal city speeds meaning it wouldn’t go above 25 miles an hour. The entire dash would light up. It threw numerous codes. Had to be towed to get it looked at but then would mysteriously start without issue. I took it to young Buick gmc in Layton Utah with no resolution. Finally in December 2020 it was determined by now Heritage Chevrolet in Evanston Wyoming to be the Onstar module. This part was no longer available and couldn’t be replaced. The dealership’s solution was to wire around the faulty part which has allowed the truck to start and no longer go into limp mode from 70mph on highway to 20mph without notice. I immediately got a hold of Chevrolet to get a satisfactory answer about why I couldn’t get the part that was making the vehicle unsafe to drive. They said the part was no longer being manufactured and it wasn’t their problem sorry about the inconvenience Case number [XXX]. I did have the dealership wire around it so I have the truck working, but Chevrolet did not care about the truck going into limp mode suddenly on the highway and it could have caused an accident. They not not offer any compensation for the part not being manufactured and according to to your website if a part is causing a safety issue they are they are required to have that part fixed. I am still upset about their lack of support and service and want Chevrolet held accountable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
Cracked dashboard at passenger air bag and front dash speaker.
- Unknown or other
My dashboard is cracking in several places, also my panels for the truck bed are warped.
- Unknown or other
Having alot of issues with the drain tubes especially with the front top tubes my floor boards are being soaked. The tubes are plastic so when and why for the drain tubes and how often should they be really be changed. The seal above driver door and passenger door in front are not always put in…
Having alot of issues with the drain tubes especially with the front top tubes my floor boards are being soaked. The tubes are plastic so when and why for the drain tubes and how often should they be really be changed. The seal above driver door and passenger door in front are not always put in correctly or they move causing the water to cross over and pull into car instead of exiting. And the ac plug also problem. Certain years do not have the cabin filters .The engine light is very sensitive as well.
- Structure › Body
Dashboard IS severely cracked. Exterior door handles not secured to unit.
- Air bags
Airbag recall has been open since 2016 without a remedy.
- Unknown or other
Dash cracked and rattles
- Air bags
TL* takata recall. The contact owns a 2010 chevrolet avalanche. The contact received notification of nhtsa campaign number: 16v381000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
TL* takata recall. The contact owns a 2010 chevrolet avalanche. The contact received notification of nhtsa campaign number: 16v381000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
This recall has been pending since GMC filed a petition for inconsequentiality with nhtsa. the status provided to owners IS information which hasn't been updated since 2017. It's almost 2021. This IS ridiculous. What was bhtsa's decision on the petition filed in 2017?
- Unknown or other
The dash has multiple cracks above driver gauges and also along passenger air bag
- Structure › Body
My chevy cracked dash.
- Unknown or other
Dashboard IS cracked
- Electrical system
Asking if anyone knows about the 2010 chevy avalanche and the ecm problems that alot of people are having , the check engine light came on and the display showed reduced engine power, service traction control, and service stabilitrak. It would not go in gear , nor would it start , this had…
Asking if anyone knows about the 2010 chevy avalanche and the ecm problems that alot of people are having , the check engine light came on and the display showed reduced engine power, service traction control, and service stabilitrak. It would not go in gear , nor would it start , this had happened to the truck three times now , the first time it would not go into gear and it stopped and would not start at all , so I took the negative battery cable off for 30 minute and it fixed it . the second time all the light and buzzers went off , I had lack of power and the check engine light came on and the display showed reduced engine power, service traction control, and service stabilitrak while I was driving it so I took it home , I was lucky that I didn't get in a wreck because it dropped drastically in speed all at once , again I took of the cable , and went to have the diagnostic reading done at a parts store , the next day I drove it to my mechanic and he cleared all the history on it and told me to call when it happens again , it seems that the 2010 avalanche has this problem alot , so today it happened again , for no reason , *tr
- Air bags · Structure › Body · Suspension
Cracked dashboard keeps geting worse, service airbags lights now on. Ive had nummerous service suspension issues and had already fixed a thrttle tps sensor tat left me stranded on a day it was 0 degrees outside get gm accountable!!! *tr
- Unknown or other
Cracked dashboard
- Air bags · Unknown or other
Dashboard IS cracked on both upper corners of the passenger side of front airbag. Dash rattles and shakes when driving vehicle. scared that the airbag will deploy!
- Air bags
Each time I brought the vehicle the vehicle in to have it repaired, the dealer says there are no parts. each time I check the vin site, it tells me that there IS no remedy available. when will gm repair these defective airbags? The vehicle IS still being used for normal family uses.
- Unknown or other
The top cap of the dash crack behind the instrument cluster and over by the passenger airbag and then the front part cracked near the light sensor for the headlights to come on
- Engine
TL* the contact owns a 2010 chevrolet avalanche. While driving approximately 50 mph with the windshield wipers activated, the vehicle suddenly stalled. The vehicle regained power within less than a minute. The contact stated that the failure recurred an additional two times; however, the windshield…
TL* the contact owns a 2010 chevrolet avalanche. While driving approximately 50 mph with the windshield wipers activated, the vehicle suddenly stalled. The vehicle regained power within less than a minute. The contact stated that the failure recurred an additional two times; however, the windshield wipers were not activated. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not made aware of the failure. The approximate failure mileage was 83,000.
- Air bags
Takata recall. remedy not available??? come on guys! Just replace the passenger airbag before someone gets hurt!
- Air bags
TL* the contact owns a 2010 chevrolet avalanche. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Milton ruben chevrolet (3514 washington rd, augusta, ga 30907…
TL* the contact owns a 2010 chevrolet avalanche. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Milton ruben chevrolet (3514 washington rd, augusta, ga 30907, (888) 516-3797) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags · Unknown or other
I own a 2010 chevrolet avalanche ltz that was purchased used in 2015 (38,000 miles with a small crack just above the air bag to the left, right at the corner of the air bag on the dash board. Since I've had the vehicle, it has cracked more over time to a longer length on the left and right corner…
I own a 2010 chevrolet avalanche ltz that was purchased used in 2015 (38,000 miles with a small crack just above the air bag to the left, right at the corner of the air bag on the dash board. Since I've had the vehicle, it has cracked more over time to a longer length on the left and right corner and left of the steering column. The vehicle IS up kept but the dash board keeps cracking. Im noticing the multiple vehicle avalanche's have this same problem and why hasnt it been resolved or a recall been placed.
- Electrical system · Electronic stability control (esc)
I am very disasified with the way the issue has been handled. I drive a 2010 chevrolet avalanche ltz with 111,000 miles on it. I purchased this vehicle in 2005 with 38,000 miles. A year later during the summer time I began to have electrical issues (while in motion vehicle guages start spazzing out…
I am very disasified with the way the issue has been handled. I drive a 2010 chevrolet avalanche ltz with 111,000 miles on it. I purchased this vehicle in 2005 with 38,000 miles. A year later during the summer time I began to have electrical issues (while in motion vehicle guages start spazzing out going up and down, radio cuts in and out, door locks cycle up and down and vehicle stalls, doesnt seem to accelerate and shift into second gear. I have been stranded in the middle lane of the freeway traveling 60 miles per hour when suddenly it begins to act up. This IS a major safety issue with three children in the vehicle and multiple cars driving at the same speed as I try to get over to the shoulder to shut off my vehicle but seems stuck in neutral preventing me from quickly getting off the free way. At times I will cycle the ignition key off and all power cuts out. I hear a clicking noise and lights flicker back on, which IS my cue to cycle the ignition key back on. Sometimes it works and others it doesn't. At time power doesn't come back for at least 5 minutes. This occurs sporadically during the spring and summer times. I have taken it to the dealership where they were unable to diagnose the problem, stating they couldnt duplicate the problem. They assumed the ignition switch so that was changed but problem continued. I contacted chevrolet where they opened a case but it troubles me that they work on a case by case and stated they arent aware of multiple similar complaints. Vehicle was dropped off again where they still couldn't diagnose the problem but did research and found the cable may possibly be the reason so that IS still pending. If this IS so common and a major safety concerns on the highway why hasn't there been a recall for chevrolet. I have attached a document sent from the dealership about the cables. Chevy needs to do something about the electrical.
- Air bags
TL* takata recall. The contact owns a 2010 chevrolet avalanche. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called dublin buick GMC (located at 4400…
TL* takata recall. The contact owns a 2010 chevrolet avalanche. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called dublin buick GMC (located at 4400 john monego ct, dublin, ca 94568, (925) 452-4461) and was informed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002441This service bulletin provides information for engine oil life monitor operation calculation.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001971This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
- 11001327This service bulletin provides information for engine oil life monitor operation calculation.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
Every Chevrolet Avalanche model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.