2011 Chevrolet Express 1500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Express 1500 › 2011
These records cover every 2011 Chevrolet Express 1500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2011 Chevrolet Express 1500. Newest first.
General motors IS recalling certain model year 2011 chevrolet express and GMC savana vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 135, "passenger car brake systems." some of these vehicles may have been built with a clearance condition in which the right rear brake hose may contact the tire or wheel…
Risk and remedy
Risk
A damaged brake hose may reduce the effectiveness of the rear brakes and increase the distance required to stop the vehicle. An increased braking distance may increase the risk of a crash.
Remedy
Dealers will secure the right rear brake hose to ensure sufficient clearance. this service will be performed free of charge. the safety recall began on may 13, 2011. owners may contact chevrolet at 1-800-630-2438, GMC at 1-866-996-9463 or www.gmownercenter.com.
General motors IS recalling certain model year 2011 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, colorado, express, silverado, suburban, tahoe; and GMC canyon, sierra, savana, yukon and yukon XL vehicles. the rear axle cross pins were not properly heat treated and could fracture and become displaced within the rear axle. should the…
Risk and remedy
Risk
The driver may not be able to maintain directional control of the vehicle and a crash could occur without warning.
Remedy
Dealers will install a new rear axle cross pin free of charge. the safety recall began on january 11, 2011. owners may contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, GMC at 1-866-996-9463 and at the owner center at www.gmownercenter.com.
Owner complaints
3 complaints
What owners report most
Latest complaints
- Air bags
My air bag warning light came on and when I investigated I found it was probably related to the front air bag sensors. when I examined the sensors I found that the aluminum alloy body and the plastic shield surrounding it had split wide apart where the steel mounting screw passed through the…
My air bag warning light came on and when I investigated I found it was probably related to the front air bag sensors. when I examined the sensors I found that the aluminum alloy body and the plastic shield surrounding it had split wide apart where the steel mounting screw passed through the sensor housing. Both sensors have failed in exactly the same manor. the vehicle has 83,000 miles on it and does not have any other of advanced corrosion anywhere else. I contacted gm and they seemed to have no interest and advised me to take it to a dealer and have it repaired at my own expense.
- Service brakes
We developed a significant leak in a rear brake line of our van. The leak did not lead to a loss of control, but the brake reservoir was nearly empty when I discovered the issue. The leak was discovered based on a large spot left on our driveway under the van. The vehicle was probably driven about…
We developed a significant leak in a rear brake line of our van. The leak did not lead to a loss of control, but the brake reservoir was nearly empty when I discovered the issue. The leak was discovered based on a large spot left on our driveway under the van. The vehicle was probably driven about 50-100 miles (one to two days) after the leak developed but before the issue was discovered and addressed. while fixing the problem, I found that the leak was due to an assembly error. The van's fuel filler down-pipe has a worm-gear clamp that was not properly clocked. This caused the clamp to rub one of the rear brake lines and wear a hole in it. I sent two pictures showing the clamp and brake line as I discovered them. I also sent a picture of the damaged line after being removed from the vehicle. The van had about 87,000 miles when the leak developed.
- Exterior lighting
TL* the contact owns a 2011 chevrolet express 1500 cargo van. the contact stated that the low beam head lamps had failed on five separate occasions. The vehicle was taken to an independent mechanic who replaced the head lamps each time. The cause of the failures were not determined. The local…
TL* the contact owns a 2011 chevrolet express 1500 cargo van. the contact stated that the low beam head lamps had failed on five separate occasions. The vehicle was taken to an independent mechanic who replaced the head lamps each time. The cause of the failures were not determined. The local dealer was not contacted. The manufacturer was notified of the failures but no assistance was offered. The failure mileage was 12,000. *bf consumer stated sealed beam lamps on both sides were replaced mulitple times. Vin IS invalid. *Jb
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010566This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007718This service bulletin explains how to identify possible DEF system contamination.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007154This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
- 11007123This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006644This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
Every Chevrolet Express 1500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.