2014 Chevrolet Express 1500

Owner complaints

What owners report most

1. Air bags4
2. Tires2
3. Electronic stability control (esc)1
4. Engine1
5. Equipment adaptive/mobility1
6. Service brakes1
7. Steering1
8. Structure1
9. Suspension1
10. Unknown or other1

Latest complaints

• Jul 1, 2022WA
  Service brakes · Unknown or other
  My spouse was driving our family south on Hwy 101 at about 50 mph near Arch Cape, Oregon on June 25, 2022 during 93 degree weather. Just before Falcon Cove state park as we were going up a hill and people were braking to turn into the park, my spouse yelled "we have no brakes". The brakes were hard…

  My spouse was driving our family south on Hwy 101 at about 50 mph near Arch Cape, Oregon on June 25, 2022 during 93 degree weather. Just before Falcon Cove state park as we were going up a hill and people were braking to turn into the park, my spouse yelled "we have no brakes". The brakes were hard as a wall and he was using both feet to get us to slow down. I could not feel us slowing. It was utterly terrifying. He did finally get us slowed down likely due to the weight we were carrying and the hill. But the brakes were so terrible we couldn't even park in a space because we might go down the cliff (hill/slope). We had no cell service and I couldn't get anyone to help us so I ran up and down hills trying to get service in that heat. Finally, my spouse said we'd have to get back into the truck and drive to get service. I reluctantly let him drive us slowly to the next AND LAST lookout at the top of the mountain. I still didn't have enough bars to call out but we couldn't go further because it would be a downslope with a cliff to the ocean on the right. I called 911 who patched me to a tow. The mechanic said it was the brake vacuum pump. He ordered the part and saved it. We were charged $595.27 for the tow, parts, and labor. I researched and learned of the GM recall on the brake pump for 3.7 million vehicles and your investigation that closed 4/2022. It appears they were supposed to reprogram so there was more brake time or notice of failure. I contacted the dealer where we religiously service (I believe this repair is the ONLY time anyone else serviced this vehicle). I had them send me the complete service history (warranty and recall) included for BOTH of our trucks as they both fall under the recall. I could not find this reprogramming. I asked them to point it out and they're unresponsive. I'm still on vacation but clearly this is dangerous for everyone on the road. I have so much more to say and not enough characters remain. Reopen this investigation NOW!!!

• Apr 19, 2021MI120,000 mi
  Engine

  Exhaust manifold bolts are breaking causing exhaust fumes to leak in to engine compartment. Fumes then enter the cabin. First bolt broke at 70,000 miles and the. Another at 120,000 miles.

• Jun 28, 2020LA70,000 mi
  Electronic stability control (esc) · Steering
  Part 573 safety recall report 17v-414 has occurred multiple times with the vehicle was stationary, in motion, on a city street, highway, turning, at a variety of speeds. the vehicle temporarily loses power and power steering. The stabilitrack and steering assist indicators appears on dashboard.…

  Part 573 safety recall report 17v-414 has occurred multiple times with the vehicle was stationary, in motion, on a city street, highway, turning, at a variety of speeds. the vehicle temporarily loses power and power steering. The stabilitrack and steering assist indicators appears on dashboard. sometimes the power returns, other times I will have to put the vehicle in park, reposition key, and restart the engine. I had vehicle serviced by dealership earlier this year, and my vin did not match any recalls. They couldn't identify the issue and suggested I replace the battery. I replaced the good battery with a new battery, and still experience this issue. this occurs multiple times a week, sometimes multiple times a day, and has been ongoing for at least a year..

• Sep 24, 2018CA
  Air bags
  We bought a used 2014 express 1500 cargo van from chevrolet of montebello on may of 2017. the "service air bag" indicatior has appeared in my dashboard off and on since the day we bought it. As I conducted my personal research I came across a couple of articles stating that there was a recall for…

  We bought a used 2014 express 1500 cargo van from chevrolet of montebello on may of 2017. the "service air bag" indicatior has appeared in my dashboard off and on since the day we bought it. As I conducted my personal research I came across a couple of articles stating that there was a recall for this particular cargo van for the "service air bag." I went to the dealership and they had told me I had to pay $130 for diagnostics, when they had "found out what the problem was", they were charging me a little over $500 to fix "the problem."

• Jul 17, 2017CA65,000 miCrash2 injuries
  Air bags · Tires
  I was the passenger in a 2014 chevy express cargo van 1500. Lic plate #[xxx]. vin #[xxx]. The tire blew out. We hit the center divider on the freeway. All the stuff from the back flew forward and hit me in the head. It almost broke my neck and back. I suffer from brain damage (tbi) now because of…

  I was the passenger in a 2014 chevy express cargo van 1500. Lic plate #[xxx]. vin #[xxx]. The tire blew out. We hit the center divider on the freeway. All the stuff from the back flew forward and hit me in the head. It almost broke my neck and back. I suffer from brain damage (tbi) now because of this. I chevy came out. Wrote a report. Gave it to the owner of the van. I called the dealer, cuz I heard about the air bag recall. The dealer told me. The van has a salvage title on it. It was fix 10 days after the accident and to contact chevy on it because there's no recalls on it. The dealer ID called did not know about the accident. Police report # [xxx] ## vin failed ## 2014 chevy express cargo van 1500 ## information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr

• Aug 31, 2016MI69,000 miFire
  Electrical system

  We have had 2 chevy express 1500 vans catch fire to the driver door from a faulty window switch. Similiar to a previous gm SUV recall: http://www.autoblog.com/2014/08/07/gm-suv-window-switch-recall-fire-hazard-park-outside/ this has happened once while the vehicle was in motion and another time while the vehicle was stopped. can provide pics if necessary

• Jun 18, 2015CA50,000 miCrash2 injuries
  Air bags · Tires
  TL* the contact owns a 2014 chevrolet express 1500. While driving at approximately 60 mph, the front driver side tire blew out and caused the contact to crash into a wall four times. The air bags failed to deploy. The contact and a passenger sustained unknown injuries that required medical…

  TL* the contact owns a 2014 chevrolet express 1500. While driving at approximately 60 mph, the front driver side tire blew out and caused the contact to crash into a wall four times. The air bags failed to deploy. The contact and a passenger sustained unknown injuries that required medical attention. A police report was filed. The vehicle was towed, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000. The vin was unavailable.

• Jan 15, 2015MI40,000 miCrash1 injury
  Air bags
  TL* the contact owns a 2014 chevrolet express 1500. The contact was driving 40 mph and crashed into another vehicle. The air bag warning light illuminated and failed to deploy. The contact did not need medical attention immediately, but did receive medical attention two days later due to unknown…

  TL* the contact owns a 2014 chevrolet express 1500. The contact was driving 40 mph and crashed into another vehicle. The air bag warning light illuminated and failed to deploy. The contact did not need medical attention immediately, but did receive medical attention two days later due to unknown injuries sustained in the crash. A police report was filed. The vehicle was towed to a police yard and was neither inspected or repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000. The vin was not available.

• Sep 9, 2014OH2,500 mi
  Equipment adaptive/mobility · Structure › Body
  Not sure I have this under the right "affected parts", I purchased a new van, had driven my prev van 238,000+ miles so I know how to use mirrors, however, the split mirrors on these new vans do not allow you to see properly backing up & I found this to be a danger. contacted chevy and they were…

  Not sure I have this under the right "affected parts", I purchased a new van, had driven my prev van 238,000+ miles so I know how to use mirrors, however, the split mirrors on these new vans do not allow you to see properly backing up & I found this to be a danger. contacted chevy and they were not interested in doing anything about it so I purchased solid mirrors and replaced them at my own expense. wondered if there were any other complaints???? *tr

• Jul 22, 2014OH350 mi
  Suspension
  TL* the contact owns a 2014 chevrolet g1500 3LT express rv. The contact stated that the vehicle was driving rough upon going over a bump in the road or unleveled land. The vehicle was shuttering and the suspension was unstable intermittently. The vehicle was taken to more than one authorized dealer…

  TL* the contact owns a 2014 chevrolet g1500 3LT express rv. The contact stated that the vehicle was driving rough upon going over a bump in the road or unleveled land. The vehicle was shuttering and the suspension was unstable intermittently. The vehicle was taken to more than one authorized dealer several times, who was not able to replicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 350.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
• 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
• 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
• 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
• 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
• 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
• 11010566This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
• 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
• 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
• 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
• 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
• 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
• 11007718This service bulletin explains how to identify possible DEF system contamination.
• 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
• 11007155This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
• 11007154This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
• 11007123This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
• 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

Every Chevrolet Express 1500 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.