2009 Chevrolet Express 3500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Express 3500 › 2009
These records cover every 2009 Chevrolet Express 3500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2009 Chevrolet Express 3500. Newest first.
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and…
Risk and remedy
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Cues, inc. IS recalling certain model year 2007-2009 service vehicles built on various chassis equipped with carrier airv ceiling units, model nos. 68Rv0010ba, 68rv0012ca, and 68rv0010ea. the heater element in these assemblies may be defective which could cause the unit to create smoke or sparks.
Risk and remedy
Risk
This defect could result in a fire.
Remedy
Cues IS working with carrier to remedy the affected vehicles. repairs will be made by carrier free of charge. please see carrier's defect report 09e-053. the safety recall began on january 5, 2010. owners may contact carrier at 1-877-584-7059 or cues at 1-407-849-0190.
Owner complaints
9 complaints1 involved a crash
What owners report most
Latest complaints
- Structure › Body
Exterior paint peels & flakes off in sheets as of not adhering to the metal. peels off both while driving & when parked. Flaking of paint IS continuous.
- Vehicle speed control
TL* the contact owns a 2009 chevrolet express 3500. The contact stated that the vehicle independently accelerated to approximately 10 mph. The engine was on; however, the gear shift was in the park position with no driver. The contact mentioned that the front passenger seat was occupied at the time…
TL* the contact owns a 2009 chevrolet express 3500. The contact stated that the vehicle independently accelerated to approximately 10 mph. The engine was on; however, the gear shift was in the park position with no driver. The contact mentioned that the front passenger seat was occupied at the time of the failure. The vehicle crashed into a wall. The vehicle was taken to an independent mechanic where the failure was unable to be determined. The vehicle was not repaired. A police report was filed and there were no injuries reported. The manufacturer was not notified of the failure. The approximate failure mileage was 123,000.
- Air bags › Side/window › Curtain
TL* the contact owns a 2009 chevrolet express 3500. Upon starting the vehicle, the service air bag indicator illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the roll over sensor became inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 59,747.
- Unknown or other
I took the van in to a dealer to find out why the service air bag light IS on. After paying $60.00 for a diagnostics check, (which I still don't like) they told me the rollover sensor needs to be replaced at a criminal $700.00 which I will not pay. Sounds like a gm issue to me so I called the hot…
I took the van in to a dealer to find out why the service air bag light IS on. After paying $60.00 for a diagnostics check, (which I still don't like) they told me the rollover sensor needs to be replaced at a criminal $700.00 which I will not pay. Sounds like a gm issue to me so I called the hot line and a week later they said they would pay $200.00 out of the $700.00 because I was a good gm buyer. Wrong answer. So I filled out the bbb complaint forms, wrote an article on carcomplaints.com, filling out this form, dropping of the paper work to my attorneys office tomorrow, then headed to the ford dealership. updated 10/01/15*lj updated 12/13/2017*cn
- Tires
Vehicle was shaking. Took to [xxx] inc.in syracuse, ny for alignment. Was told vehicle was in alignment. Was told that the steel belts in the tires were bad due to tires bulging on the outside and indented in the center of the tire. Would not recommend tire rotation. All 6 tires are effected. The…
Vehicle was shaking. Took to [xxx] inc.in syracuse, ny for alignment. Was told vehicle was in alignment. Was told that the steel belts in the tires were bad due to tires bulging on the outside and indented in the center of the tire. Would not recommend tire rotation. All 6 tires are effected. The worse tire passenger front was used in the data collected by this site. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Electrical system · Electrical system › Ignition
TL* the contact owns a 2009 chevrolet express 3500. the contact stated that the key failed to turn in the ignition in order to start the vehicle and the key could be removed from the ignition while the vehicle was turned on. this failure occurred intermittently for several years. The vehicle was…
TL* the contact owns a 2009 chevrolet express 3500. the contact stated that the key failed to turn in the ignition in order to start the vehicle and the key could be removed from the ignition while the vehicle was turned on. this failure occurred intermittently for several years. The vehicle was taken to a dealer who stated a new key was needed to repair the failure. The vehicle was repaired. the manufacturer was notified of the defect. the approximate failure mileage was 110,000.
- Fuel system, gasoline · Fuel system, gasoline › Storage › Tank assembly › Filler pipe and cap
When refueling this vehicle, the gasoline does not flow with ease through the intake tubes. it backs up, overflowing the filler pipe, spilling out or shutting off the gas nozzle repeatedly. it can take ten minutes to put ten gallons of gasoline in the tank. there are many other owners having the…
When refueling this vehicle, the gasoline does not flow with ease through the intake tubes. it backs up, overflowing the filler pipe, spilling out or shutting off the gas nozzle repeatedly. it can take ten minutes to put ten gallons of gasoline in the tank. there are many other owners having the same problem. It has happened almost every time we put gasoline in the tank. not just one incident for sure. this IS on the chevy express 3500 which has been made into a 2009 roadtrek motorhome versatile 210. *kb
- Fuel system, diesel
Chevy express 4500 diesel cutaway. Fuel oil heater (foh) IS an auxiliary heater located under the cab of the vehicle and exhausts in the same area. Odor of partially burned fuel and a strong exhaust small would enter the cab of the vehicle during low speed operation in cold weather. Due to the…
Chevy express 4500 diesel cutaway. Fuel oil heater (foh) IS an auxiliary heater located under the cab of the vehicle and exhausts in the same area. Odor of partially burned fuel and a strong exhaust small would enter the cab of the vehicle during low speed operation in cold weather. Due to the intermittent character of the odor a home co monitor was placed in the cab of the vehicle which did alarm, prompting the vehicle to be removed from service and sent for repair. The foh required replacement. *tr
- Tires › Pressure monitoring and regulating systems
I have a 2009 chevrolet express 3500 with 51,000 miles on it. In a two week period at the end of jan '10 I had 3 tire valve stem failures. When I attempted to remove the valve cap to check air pressure the top of the stem blew right off. I've replaced three and the one remaining factory valve stem…
I have a 2009 chevrolet express 3500 with 51,000 miles on it. In a two week period at the end of jan '10 I had 3 tire valve stem failures. When I attempted to remove the valve cap to check air pressure the top of the stem blew right off. I've replaced three and the one remaining factory valve stem IS on the drivers side front tire. I'm in fear of my life driving with this equipment. What happens if it fails while I'm driving 60 mph down the highway ?? *Tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000160This service bulletin provides information on proper use of floor mats.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10253632Rear and Side Tempered Glass Spots.
- 10253583Information on Removing Seized Exhaust Temperature Sensors.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251888This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10250505This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
- 10250347This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
- 10250244This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10250013High Voltage Safety ? High Voltage Disabling
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249535This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
Every Chevrolet Express 3500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.