2010 Chevrolet Express 3500

Recalls

1 recall names the 2010 Chevrolet Express 3500. Newest first.

• Equipment adaptive/mobility

  Nov 5, 2014NHTSA 14V70600034 vehicles

  Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and…

  Risk and remedy

  Risk

  If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

  Remedy

  Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

  Full recall details →

Owner complaints

What owners report most

1. Tires2
2. Electrical system1
3. Engine1
4. Service brakes, hydraulic1

Latest complaints

• Apr 9, 2015GA19,700 mi
  Engine
  Sometimes when attempting to start the engine, it will turn over but not start. The malfunction indicator light comes on and a engine reduced power message will illuminate. If the engine starts, it will run rough, the light will be on and stay on, and the engine reduced power message will appear. I…

  Sometimes when attempting to start the engine, it will turn over but not start. The malfunction indicator light comes on and a engine reduced power message will illuminate. If the engine starts, it will run rough, the light will be on and stay on, and the engine reduced power message will appear. I had a mechanic check for any codes and he came up with p1682, which indicates an ignition switch problem. Gm has a recall out for this condition (11273), which refers to the throttle position sensor causing this problem. However a faulty ignition switch causes the same problem, but they won't fix it. If the vehicle IS being driven when this problem occurs with the loss of engine power and rough running, it seems that the vehicle, in my case an rv, would lose speed and almost slow to a stop which would be very dangerous. Gm recognizes that this problem can occur, but are not concerned that it can occur under more than one condition. Unless the code comes up 11273 as the problem, they will take no responsibility to fix it even though the code 1682 produces the same situation causing the malfunction light to come on and stay on and the message engine reduced power to appear and the engine runs rough or won't start at all. *tr

• Dec 20, 2012TX
  Tires

  August 2011 our ambulance department purchased 6 new tires for our chevy ambulance. January 2012 we had a belt separation on a front driver tire. April 2012 we had another tire have a belt separation on the passenger tire. Then december 2012 we had a back inside dual tire have belt separation. I have now replaced all the tires with a production date of 2311. These tires are the lt22575r16. *tr

• Oct 4, 2011MA
  Electrical system › Instrument cluster/panel · Tires › Pressure monitoring and regulating systems
  2010 chevrolet express 3500 van. Consumer writes in regards to problem with tire pressure monitor symbol malfunction light and the driver information center message both coming on and staying on particularly during hot weather and long runs *tgw the driver information center message would display…

  2010 chevrolet express 3500 van. Consumer writes in regards to problem with tire pressure monitor symbol malfunction light and the driver information center message both coming on and staying on particularly during hot weather and long runs *tgw the driver information center message would display the amount of psi for the front tires or would only have dashes, as with the rear tires. The system was checked by two different dealerships and both stated there was no problem.

• Jun 30, 2011ID30,000 mi
  Service brakes, hydraulic
  TL* the contact owns a 2010 chevrolet express cutaway g3500. the contact noticed that the front end was shaking excessively while applying pressure to the brakes, causing him to lose control of the vehicle. the vehicle was taken to the dealer where they replaced the front brake rotors;however…

  TL* the contact owns a 2010 chevrolet express cutaway g3500. the contact noticed that the front end was shaking excessively while applying pressure to the brakes, causing him to lose control of the vehicle. the vehicle was taken to the dealer where they replaced the front brake rotors;however, the vehicle continued to shake excessively at any speed when the brake pedal was engaged. the manufacturer was aware of the failure. the current mileage was 53,300. the approximate failure mileage was 30,000.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
• 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
• 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
• 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
• 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
• 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007718This service bulletin explains how to identify possible DEF system contamination.
• 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 11007154This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
• 11007123This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
• 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
• 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
• 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
• 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
• 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
• 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 11002441This service bulletin provides information for engine oil life monitor operation calculation.
• 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
• 11001971This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

Every Chevrolet Express 3500 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.