2024 Chevrolet Express 3500

Owner complaints

What owners report most

1. Equipment1
2. Steering1
3. Suspension1
4. Wheels1

Latest complaints

• Feb 10, 2025MO541 mi
  Equipment › Electrical › Accessory generator
  The contact owns a 2024 Chevrolet Express 3500. The contact stated while the vehicle was parked, the contact noticed a huge black puddle of liquid on the ground on the front driver's side. The contact stated that upon inspection, it was determined that the unknown liquid was from the propane tank.…

  The contact owns a 2024 Chevrolet Express 3500. The contact stated while the vehicle was parked, the contact noticed a huge black puddle of liquid on the ground on the front driver's side. The contact stated that upon inspection, it was determined that the unknown liquid was from the propane tank. In addition, the contact stated that the unknown liquid had a strong foul odor. The vehicle was towed to the dealer where it was diagnosed with oil leaking from the generator. The contact was informed that the bottom of the generator needed to be cleaned. The vehicle was repaired. In addition, the contact stated that the vehicle was at the dealer for three months for the repairs that were covered under warranty. The contact stated that the repairs included an alignment, repair to the AC unit, and the cleaning of the generator. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 541.

• Feb 1, 2025NV
  Steering · Suspension · Wheels
  The vehicle shakes at speeds starting at 68 mph and is extreme at 73 mph. I have taken it in for repairs at the Chevrolet dealership twice and to a tire shop. I fear this could be the start of the term known as the "Death Wobble". Chevrolet is aware of this issue and have issued Technical Service…

  The vehicle shakes at speeds starting at 68 mph and is extreme at 73 mph. I have taken it in for repairs at the Chevrolet dealership twice and to a tire shop. I fear this could be the start of the term known as the "Death Wobble". Chevrolet is aware of this issue and have issued Technical Service Bulletins relating to shake and vibration complaints. This is a brand new 2025 vehicle. Because this vibration/shake occurs it highway speeds a mechanical failure could cause serious injury or death. I have contacted the manufacturer and they do not wish to address the issues with this vehicle.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11012003This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
• 11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
• 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
• 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
• 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11011694This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
• 11011693This Preliminary information communicates how to recover the Image Processing Module.
• 11011497Customer Satisfaction Program. Certain vehicles may be missing the required rear vision camera video display because the wrong inside rearview mirror was installed. Dealers will inspect and replace the inside rearview mirror, if necessary.
• 11011367This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
• 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
• 11010901This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
• 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
• 11010566This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
• 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
• 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
• 11010493This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 11010492This service bulletin provides information for dealers/technicians on New Labor Operations for Limited Production Option (LPO) Calibrated Accessories.
• 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
• 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 11009760This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
• 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
• 11008000This bulletin provides information on Wiper Blade Maintenance Tips.
• 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007812This Preliminary information communicates a software issue causing the incorrect DTC to set and what direction the Technician should follow.
• 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
• 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Every Chevrolet Express 3500 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.