2002 Chevrolet Trailblazer 360

Owner complaints

What owners report most

1. Power train3
2. Exterior lighting2
3. Visibility2
4. Air bags1
5. Engine1
6. Fuel/propulsion system1

Latest complaints

• Feb 9, 2016CT150,000 mi
  Fuel/propulsion system
  TL* the contact owns a 2002 chevrolet trailblazer 360. While driving 30 mph, a strong smell of fuel was noticed inside the vehicle and the service engine soon indicator illuminated. The failure occurred constantly. The vehicle was not diagnosed nor repaired. The contact mentioned that the vin was…

  TL* the contact owns a 2002 chevrolet trailblazer 360. While driving 30 mph, a strong smell of fuel was noticed inside the vehicle and the service engine soon indicator illuminated. The failure occurred constantly. The vehicle was not diagnosed nor repaired. The contact mentioned that the vin was not included in nhtsa action number: ea07009 (fuel system, gasoline). The manufacturer was notified of the failure and stated that the vehicle was over the 150,000 mile warranty. The approximate failure mileage was 150,000.

• Nov 2, 2015MS193,000 mi
  Exterior lighting

  TL* the contact owns a 2002 chevrolet trailblazer 360. While driving 40 mph, the headlights stopped functioning. The failure happened without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was excluded from nhtsa campaign number: 14v755000 (exterior lighting). The failure mileage was approximately 193,000.

• Jun 2, 2015IL150,000 miCrash1 injury
  Air bags

  I was traveling north on cicero avenue at edens expressway, I 94, and slowing for a traffic light at 0825 when a vehicle backed out of a driveway and struck the right front end of my vehicle in front of my vehicle's bumper. the airbags in my vehicle failed to deploy. I suffered delamination of a cervical spine fusion.

• Feb 25, 2015FL
  Visibility › Rearview mirrors/devices

  TL* the contact owns a 2002 chevrolet trailblazer 360. While driving approximately 70 mph, the vehicle's self-adjusting rearview mirrors were not holding the intended settings and readjusted independently. The failure recurred on several occasions at various speeds. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

• Dec 2, 2014TX120,000 mi
  Exterior lighting › Headlights

  TL* the contact owns a 2002 chevrolet trailblazer 360. While driving various speeds, the low beam headlights became inoperable without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

• Oct 13, 2012IL114,000 mi
  Engine · Power train

  I have had problems with the fan clutch and water pump. I've replaced the fan clutch twice and the water pump once. The water pump has gone out again and I still have the roaring and ticking from the fan clutch. *Tr

• Jun 25, 2012MI
  Power train

  Transmission cooler lines leaking from corrosion. This sounds like a common problem. IS there a recall? *tr

• Apr 12, 2012MI122,000 miFire
  Power train
  Driving home parked trailblazer in driveway, went into house and heard a loud "boom" sound, then went outside to see what the sound was and seen smoke coming from under the trailblazer hood, then lifted hood and seen fire and smoke, then ran to get the fire extinguisher to put the fire out, and…

  Driving home parked trailblazer in driveway, went into house and heard a loud "boom" sound, then went outside to see what the sound was and seen smoke coming from under the trailblazer hood, then lifted hood and seen fire and smoke, then ran to get the fire extinguisher to put the fire out, and called the fire department, noticed the transmission dipstick was out about a foot and there was trans fluid all over the under side of hood, motor, and the ground. Fire was put out. thank you *tr

• Aug 9, 2006VA78,850 mi
  Visibility › Windshield wiper/washer
  (1) this complaint relates to the front wiper motor on a 2002 chevrolet trailblazer. The partial failure occurs when there IS light to moderate inclement weather (rain,snow,etc.) and the intermittent setting IS used on the front wipers. (2) the wipers on all of the intermittent modes are very weak…

  (1) this complaint relates to the front wiper motor on a 2002 chevrolet trailblazer. The partial failure occurs when there IS light to moderate inclement weather (rain,snow,etc.) and the intermittent setting IS used on the front wipers. (2) the wipers on all of the intermittent modes are very weak, and struggle to return to their resting position after the sweep across the windshield. The wipers "chatter" on the way down from their upward position, creating hazardous visual conditions. The wiper motor IS very under powered, and clearly not functioning as it should. The result IS ineffective clearing of water from the windshield on the intermittent setting, which makes driving difficult. (3) gm had a previous recall (nhtsa campaign ID number: 04v046000, gm recall number: 04005) to fix a problem relating to moisture entering the front wiper motor and causing a failure. This recall has been performed on my vehicle, but clearly the recall has not fully remedied the problem. I feel that all front wiper motors should have been replace, not just "inspected" and patched. Damage may have already occurred to the motor due to the fact that the recall was not issued until two years after the vehicle was built/sold. I contacted gm to see if I could get the motor replaced free of cost even though my car was out of warranty, and was told it could not be done. I now must pay for an expensive repair. This IS clearly a safety issue that needs to be addressed by gm at no cost to the owners of the vehicle. *jb

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Fuel pump module leaks gasoline

  EA07009Opened Jul 10, 2007Closed Aug 28, 2008
  During the course of this ea investigation, odi observed that the majority of the complaints (88%) and warranty claims (94%) were reported for vehicles that are registered for use in the salt belt region of the us.this area includes 20 states in the northeast, mid atlantic and the midwest regions and the district of…

  During the course of this ea investigation, odi observed that the majority of the complaints (88%) and warranty claims (94%) were reported for vehicles that are registered for use in the salt belt region of the us.this area includes 20 states in the northeast, mid atlantic and the midwest regions and the district of columbia.consumers in the salt belt region reported to odi that they could smell fuel vapors in their vehicles while driving.upon further examination of their vehicles, they discovered that fuel vapors were coming out of the top of the fuel tank. This condition IS caused by corrosion of the return and sender lines of the fuel pump module.water and road salt collect on top of the fuel pump leading to small pinholes appearing on the fuel lines.fuel may leak and collect on top of the module and/or spill onto the ground.the data evaluated under this investigation reflect a relatively low frequency of occurrence that largely arises in salt belt states.gm has extended the warranty on the subject component to ten years or 120,000 miles.further use of agency resources does not appear to be warranted at this time; accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.for additional information select document search.

• Fuel pump module leaks gasoline

  PE07013Opened Mar 12, 2007Closed Jul 10, 2007

  Odi has received reports that the fuel pump module leaks fuel and or vapor underneath the vehicle.gm states, the failure mechanism IS corrosion of the fuel pump module flange which may lead to a fuel leak.corrosion of the fuel pump module flange IS the result of the vehicle operating in a corrosive environment.odi has upgraded this pe to engineering analysis (ea07-009) to further assess this issue.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
• 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
• 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
• 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
• 10252163XM Audio Traffic And Travel Link Availability And Operation.
• 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10251887This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
• 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
• 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
• 10248444Vehicle Recalls
• 10247681Information On Requests To Add OnStar Bluetooth Option.
• 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 10246952Programming And Activation Of Replacement OnStar Modules.
• 10246951Programming And Activation Of Replacement OnStar Modules.
• 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
• 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
• 10245950Canadian Customers Unable To Place Calls In The United States
• 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
• 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
• 10228888This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
• 10227056This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10225615This service bulletin provides information on Module Harvesting.
• 10224820This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10222839This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
• 10222796This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10220319This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
• 10219266This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
• 10214869This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

Every Chevrolet Trailblazer 360 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.