2012 Chevrolet Volt
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Chevrolet › Volt › 2012
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2012 Chevrolet Volt. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
2 recalls name the 2012 Chevrolet Volt. Newest first.
General Motors LLC (GM) is recalling certain model year 2011-2013 Volt vehicles manufactured August 25, 2010, to June 26, 2013. If the driver exits the vehicle without turning off the electrical system, the battery may drain low enough that the gasoline engine will automatically start itself to recharge the electric battery.
If the engine runs for an extended period of time in an enclosed space, there may be a build up of carbon monoxide, increasing the risk of personal injury.
GM will notify owners, and dealers will update the engine management software to limit the time that the stationary vehicle can be left in the ON position, free of charge. The recall began April 15, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14617.
General Motors (GM) is recalling certain model year 2012 Chevrolet Volt vehicles manufactured March 1, 2012, through April 17, 2012. Due to a brake pressure modulator valve problem, the vehicles do not relieve brake pressure from the front brakes during an anti-lock brake system (ABS), electronic stability control (ESC), or traction control event. One or…
If the brakes lock up it could cause a loss of steering control and/or a lengthened distance needed to stop the vehicle, increasing the risk of a crash.
General Motors will notify owners, and dealers will install a new brake pressure modulator valve free of charge. The recall is expected to begin July 12, 2013. Owners may contact Chevrolet at 1-866-694-6546. GM's recall number is 13184.
The contact owns a 2012 Chevrolet Volt. The contact stated that while the vehicle was parked and occupied, the contact attempted to start the vehicle; however, the instrument panel displayed a blank screen. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 132,000.
Message on dash "Service High Voltage charging system" . Code cleared by inexperienced mechanic. Stalled on the side of the road with "Engine not available" , "Low propulsion" . My local Chevy dealership confirmed a high volt battery leak its now at risk for catching on fire
Car will randomly accelerate when not on gas pedal and/or a delay in brakes working. Has happened on more than one occasion.
The contact owns a 2012 Chevrolet Volt. The contact stated that the vehicle failed to start, and the lights inside and outside of the vehicle failed to illuminate. The vehicle was jump-started. The failure reoccurred while attempting to restart the vehicle, and the contact was unable to drive the vehicle. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Airbag sensor failure in seat.
passenger presence detection system is malfunctioning, and causing a "service airbag" warning. This is a huge safety issue that could be detrimental or deathly in the event of an accident. This is a common issue among generation 1 volt owners, and should be considered for a recall or warranty coverage. The passenger presence detection system parts are discontinued, and even if I found the part the dealership cannot confirm for the pricey repair, that the airbag / sensor will not simply malfunction again -- which makes this a persistent safety concern and huge owner inconvenience to say the least.
Vehicle over-revs in cold weather. Engine runs excessively fast (4250 RPM) at highway speeds and around 3000 RPM when just sitting. Often times if I pull over and restart the car it will correct itself. This results in MPG as low as 22. The internet is full of examples of people with the exact same problem. I have seen no examples of the problem being solved. The engine will operate correctly in warmer weather (above 50° F). I believe it is related to an aging propulsion battery and could be solved by improved programing to accommodate the battery state.
The contact owns a 2012 chevrolet volt. While driving at the speed of 70mph the instrument panel became inoperable without warning. As a result, the contact was unable to determine the speed of the vehicle, along with the amount of fuel that was inside the vehicle or any warning lamps. The incident happened with the vehicle having 99,835 miles.
7/6/2024 Was driving 45 mph on a busy road (running only on the gas engine of this plug-in hybrid). Propulsion Power Reduced message showed near the speedometer. My speed was immediately decreased. The check engine light also came on. Despite pressing the gas pedal, the speed could not be maintained and I had to pull off quickly before causing an accident. Luckily, no accident occurred but I fear would could have happened if I wasn't in the right place to pull over quickly. After getting the car towed to a Chevy dealership, they diagnosed the problem as being with the hybrid battery - it needs to be replaced. I don't understand why I had a full tank of gas, was running on gas, and that a bad EV battery would cause ALL propulsion to stop so quickly.
This is a report on a previous safety recall that has failed to fix the problem. The recall is GM Program # N172130462 for sudden-onset reduced propulsion. The recall repair was performed on this vehicle at 91,064 miles. However, since the recall, a reduced propulsion condition has recurred multiple times. Subsequent to the most recent episode, the vehicle has been in the dealer's repair shop for 5.5 months. The dealer technician affirms it is a software problem, but is unable to figure out how to repair it, even with assistance of a General Motors field engineer. The dealer technician told me that the GM field engineer knows of other cars with the same problem.
Coolant leaking and damage to Drive Motor Battery Coolant Radiator due to the design of the vehicle that allows for rocks and debris large enough to damage radiator through. There is a service bulletin (13-06-02-001A) for this issue. When the radiator is damaged, the driver will suddenly receive a check engine light, reduce propulsion notice, and engine not available message. The car will suddenly stall and this cause a major safety concern especially on highways at high speed. However no active recalls, even though this is a common reoccuring problem amongst first generation Volts.
Vehicle propolusion reduced and engine not available messages were suddenly showing. Check engine light turned on. Suddenly Stalled/stopped in the middle of highway. Safety concerns
In September 2019, the Office of Defects Investigation (ODI) opened [XXX] to assess the malfunction of the Passenger Sensing System (PSS) in the 2012-2013 Chevrolet Volt vehicles. Due to that malfunction, the air bag system malfunction indicator light is activated. This could cause the passenger airbag to be suppressed in a crash. In July 2021, the ODI closed [XXX] after GM instituted a cost reduction program for the repair/replacement of the PSS in the subject vehicles. In July 2023, I took my 2012 Volt to a local dealer to correct this problem, only to learn that the necessary replacement part has been DISCONTINUED by GM and is no longer available. That is, frankly, unconscionable. I am requesting that ODI reopen the investigation and take further action to compel GM to make this repair available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This issue has been reported extensively: NHTSA PE19013. The passenger seat sensor has failed leading to the airbag turning on and off rapidly while driving. This is available for inspection upon request. I worry about the safety of occupants in the car. If the airbag is turned off despite a passenger sitting in the seat that is a problem. The price of repair at a dealer is very high considering that this is a very clear quality control issue by GM that has been acknowledged by both GM and NHTSA. This warning light has turned on before and then went away for a long time. Now it has returned and after some research it is clearly an issue that many other 2012-2013 volt owners have experienced.
The contact owns a 2012 Chevrolet Volt. The contact stated while operating the vehicle, the front passenger’s side air bag warning light remained illuminated. The vehicle was taken to the local dealer who determined that the front passenger’s side air bag Passenger Sensor System was faulty and needed to be replaced. The vehicle was not repaired. The contact was informed that the part to repair the vehicle had been discontinued and no repair was available. The manufacturer was contacted and confirmed that the part was discontinued. The failure mileage was 100,000.
Grandson was driving and went to brake to make a turn and the engine not available light came on and he had no brakes. He was unable to slow and take the turn and hit a truck in the front driver quarter panel which resulted in the car being a total loss.
The contact owns a 2012 Chevrolet Volt. The contact stated while driving approximately 50-60 MPH, the Engine Failure, Mountain Mode Not Available, Battery at Zero Percent, Propulsion Power Reduced, and High Voltage messages were displayed. The check engine warning light illuminated. The vehicle then inadvertently decelerated to 30-40 MPH. The contact pulled over to the side of the roadway and turned off the vehicle. After several attempts, the vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed that the high-voltage battery pack needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to pass the yearly vehicle inspection. The dealer loaded sample data into the computer and then drove the vehicle for 50 miles before the vehicle passed inspection. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE23022 (Electrical System). The failure mileage was approximately 100,000.
The contact owns a 2012 Chevrolet Volt. The contact stated while driving at an undisclosed speed and attempting to slow down, the brake pedal required an abnormal amount of pressure to slow the vehicle. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the brake pressure modulator valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V271000 (Electronic Stability Control, Service Brakes) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 120,000.
The contact owns a 2012 Chevrolet Volt. The contact stated while driving at various speeds, the "Service Air Bag" warning light intermittently illuminated. The contact notified a dealer about the failure and was provided a diagnostic fee. The manufacturer was also notified of the failure and the contact was provided the same information. Upon investigation, the contact discovered NHTSA Action Number: PE19013 which was linked to the failure. The NHTSA investigation was later closed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 127,000.
Airbag sensor harness underneath the passenger seat comes disconnected from moving the seat back and forth causing a warning on the dash. GM has a TSB about this and should rewire the harness for free. The passenger presence module is undetected when the seat moves forward but is detected when moved to its full rearward position.
A false code was given indicating the coolant level was low on the batteries. This was a know compute glitch problem which required an update costing me 400 dollars.
Defective front passenger seat occupancy sensor. The defective sensor makes the passenger airbag unusable, sacrificing passenger safety.
The 2012 Chevy Volt Passenger Airbag Sensor was an issue that the NHTSA investigated. It will cause the passenger side airbags not to deploy in a crash. I can reproduce the airbag warning light by pressing on the passenger seat. It has also been confirmed by an independent service center. There is supposed to be a reduced cost replacement program (according to the NHTSA) but both dealers and the Chevrolet Support Center do not seem to know about it)
2012 chevrolet volt, the vehicle has been losing power for propulsion on the highway/roads at all speeds. Shutting off. electric charge IS supposed to switch to the gasoline motor when it IS low, but it does not, and vice versa. It shows hybrid battery management has a loss of propulsion with a message of low propulsion power. The original problem was not fixed with a recall a few years back because the same problem IS showing up. Now, chevy does not have this vin being recalled. But worse, the conditions in the software are causing a powertrain failure while driving. Please help. I am pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).
The passenger seat occupancy sensor is malfunctioning and needs replaced.
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
In September 2019, the Office of Defects Investigation (ODI) opened PE19-013 to assess the potential safety related effects of a malfunction of the Passenger Sensing System (PSS) in 2012-2013 Model Year (MY) Chevrolet Volt vehicles. Consumers reported that due to a malfunction of the PSS, the air bag system malfunction indicator light (MIL) was activated. Many of the complaints noted the malfunction occurred after the warranty period expired and mentioned high repair costs as a major deterrent to the repair of the vehicle.The PSS sensor mat is embedded in the front passenger seat cushion and is intended to detect child seats and small statured occupants who could be harmed by deployment of the frontal passenger air bag. The PSS may develop a malfunction due to bunching of the sensor mat in the seat trench. The bunching of the sensor mat could cause the mat to repeatedly fold in the same location. Over time, the repeated folding can cause an increased resistance in the sensor mat. An increased resistance in the PSS sensor mat is detected as a fault in the air bag system diagnostic. If this fault is detected, a diagnostic trouble code will be stored in the air bag control unit and the air bag MIL will illuminate.Further, if the fault is detected, the passenger frontal and knee air bags will be suppressed in a crash of sufficient severity to warrant a commanded deployment regardless of the nature of size of the occupant of the front passenger seat.The report counts shown above include only those reports that specifically address the issue covered by this investigation, failure of the PSS sensor mat. Reports alleging only that the air bag light is on with no cause stated, or where a different cause was otherwise identified, were excluded as the air bag light could be illuminated for system faults other than a PSS malfunction.The subject vehicles have been in service for approximately ten (10) years. An analysis of General Motors (GM) warranty data for the subject vehicles, including a comparison with other agency and manufacturer data pertaining to similar occupant detection system failure investigations, indicates the subject vehicles experience a comparatively low complaint rate for this issue given the number of years the vehicles have been in service.GM has instituted a cost reduction program for the repair/replacement of the PSS in the subject vehicles. Based on this cost reduction program as well as:1) a comparatively low warranty rate; 2) no reported injuries, deaths or asymmetric deployments; and 3) the age of the vehicles; ODI is closing this Preliminary Evaluation. The closing of this investigation does not constitute a finding by NHTSA that a safety related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
The subject vehicles, which employ emerging technology, are range-extended electric vehicles that utilize a high voltage (HV) battery to provide energy for propulsion. The HV battery is lithium-ion based technology that has a nominal full charge of 390 VDC, a 16 kWh capacity, and a control system that incorporates liquid (antifreeze) cooling and various electronic devices (control modules, sensors, wiring, etc) to monitor and manage the HV battery. The HV battery, portions of the cooling system, and the control system are contained within a common enclosure.During an NCAP oblique side pole impact test conducted by NHTSA in May 2011, the pole struck and deformed the sill plate under the driver's door at a location where there is a structural member. The lateral member displaced inward, pierced the HV battery enclosure and battery, and caused a battery coolant leak. Thereafter, the Agency conducted a rollover test (the rollover test consists of four 90-degree rotate-and-hold movements about the vehicle's longitudinal axis). In that test, the HV battery and electronics were exposed to coolant that leaked as a result of the crash. The vehicle fire that occurred three weeks later and the additional testing NHTSA conducted are discussed in a report titled 2011 Chevrolet Volt Battery Fire Incident Report a copy of which is available in the public file. The report indicates that intrusion induced coolant leakage, and subsequent rollover that saturates electronic components, were the only test conditions which resulted in a subject vehicle HV battery fire.GM announced its intention to conduct a free-of-charge customer satisfaction campaign (CSP) on the subject vehicles on January 5, 2012. The action affects 14,735 vehicles produced prior to December 21, 2011. The CSP addresses three areas related to the issue under investigation. The first involves a modification/strengthening of the structure of the vehicle in the area where battery intrusion occurred in the May 2011 test. The second involves adding a sensor that detects excessive HV battery coolant loss, and control system software that then alerts the driver and prevents recharging of the HV battery. When the battery cannot be recharged, it will be depleted to a lower energy state as the vehicle continues to operate on the internal combustion engine. Lastly, a tamper-proofing device will be added to the system to prevent consumers from adding coolant. GM discusses these revisions in its response to an Information Request (IR) issued by NHTSA, noting that vehicles produced in calendar year 2012 and later will be manufactured to this condition.In December 2011, and at the same test facility, NHTSA repeated the May 2011 side impact test using a model year 2012 Volt modified to the structural condition described in the CSP. The test did not produce intrusion of the HV battery, a coolant leakage, or a fire (see test 7611, available at www.nhtsa.gov/Research/Databases+and+Software). In its IR response, GM describes four (4) additional side impact tests of modified subject vehicles it recently conducted using various build configurations and impact speeds (including higher speeds). GM reports that none produced HV battery intrusion, coolant leakage, or a fire.As noted in the complaint counts above, ODI has not identified a crash occurring in consumer's use of the vehicle that has resulted in a vehicle fire, or produced coolant leakage. ODI notes that side impact crashes with pole-like structures, such as would strike the sill plate, occur fairly infrequently, and such crashes with rollovers are even less frequent. A defect trend has not been identified at this time, and further investi
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.