2014 Chevrolet Volt
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2014 Chevrolet Volt. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
93 complaints5 involved a crash1 involved a fire2 injuries
What owners report most
Latest complaints
- Unknown or other
Rear view camera display experiences intermittent failures. The display only occasionally works when the car is placed in reverse. This has led to nearly impacting one or more pedestrians when the car is driven in reverse.
- Fuel/propulsion system · Unknown or other
While driving 50mph on a 4 lane highway, propulsion reduced speed and engine unavailable message came on and the car immediately shut down, a car almost hit me because of it. I had to hurry up jump out and try and push it off the road out of oncoming traffic! After about 15 minutes of turning car…
While driving 50mph on a 4 lane highway, propulsion reduced speed and engine unavailable message came on and the car immediately shut down, a car almost hit me because of it. I had to hurry up jump out and try and push it off the road out of oncoming traffic! After about 15 minutes of turning car off and then back on. It finally started again, I then drove 1/4 mile and it did it again this time as turning left across a 2 lane highway with traffic oncoming, once again had to hurry up and jump out and push it out of the road! This was such an extremely scary situation for me and I thank god my wife wasn’t driving with our daughter and grand kids! This is the 2nd time because on 8/1/2025 it did the same thing while driving on a major 4 lane toll road, was able to pull off to side of the highway BUT had to be towed home!
- Electrical system · Engine · Fuel/propulsion system
I was slowly maneuvering my car into my garage when the vehicle suddenly and unexpectedly surged forward, despite only lightly tapping the brake and not touching the accelerator. The car had been displaying the warning, “Propulsion Power is Reduced” and was not holding an electric charge in the…
I was slowly maneuvering my car into my garage when the vehicle suddenly and unexpectedly surged forward, despite only lightly tapping the brake and not touching the accelerator. The car had been displaying the warning, “Propulsion Power is Reduced” and was not holding an electric charge in the days before the incident. No malfunction indicator lamp ever turned on. Per the owner’s manual, the vehicle did not need to be serviced because the malfunction indicator light never came on at the same time as the propulsion power reduced message. This led me to believe the vehicle was safe to drive. The unexpected surge caused the car to strike and cause considerable damage to the garage wall. Fortunately there was no one in the garage at the time and I, myself, was not injured. My car was deemed a total loss by the insurance company.
- Fuel/propulsion system
Propulsion power is reduced
- Electrical system › 12v/24v/48v battery
The contact son owns a 2014 Chevrolet Volt. The contact's daughter stated that while driving 40 MPH, the vehicle loss motive power without warning and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic and was diagnosed…
The contact son owns a 2014 Chevrolet Volt. The contact's daughter stated that while driving 40 MPH, the vehicle loss motive power without warning and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic and was diagnosed with battery failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the time frame for a free battery replacement had expired. The vehicle was towed to the residence and had not been driven since the failure. The failure mileage was unknown.
- Electrical system · Fuel/propulsion system · Power train
Loss of propulsion. Vehicle will not start/move. If vehicle does turn on , it will not turn off. Vehicle has been having reduced propulsion issues for multiple years (taken to dealer many times) that dealership has refused to do a HV battery capacity test while under warranty, even after leaving…
Loss of propulsion. Vehicle will not start/move. If vehicle does turn on , it will not turn off. Vehicle has been having reduced propulsion issues for multiple years (taken to dealer many times) that dealership has refused to do a HV battery capacity test while under warranty, even after leaving with them for multiple months they claimed they could not replicate error. On day of pickup error presented itself and I showed service advisor and left vehicle for additional testing. Dealer provided explanation of reduced propulsion when in mountain mode as cause even though vehicle was not in mountain mode when error occurred. Dealer performed customer satisfaction GM Program # N172130462 update 11/2021 on HV system that stopped propulsion issues (mainly battery capacity concerns) until vehicle was out of warranty. Now vehicle will not turn on/move even though HV battery completely charged. Vehicle is essentially bricked at this point. Will be taking back to dealer 12/30/2024
- Electrical system › 12v/24v/48v battery
The contact owns a 2014 Chevrolet Volt. The contact stated while driving 55 MPH, the contact stated that while attempting to merge in the right lane, the vehicle hesitated and shut off while in the roadway. The vehicle was towed to the local dealer where it was diagnosed and determined that the…
The contact owns a 2014 Chevrolet Volt. The contact stated while driving 55 MPH, the contact stated that while attempting to merge in the right lane, the vehicle hesitated and shut off while in the roadway. The vehicle was towed to the local dealer where it was diagnosed and determined that the battery had failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 136,000.
- Fuel/propulsion system
I'm losing power as I am driving and car is moving slower than usual.
- Electrical system
Battery pack died with no warning while I was highway driving
- Hybrid propulsion system
The contact owns a 2014 Chevrolet Volt. The contact stated that while driving at approximately 35 MPH, the vehicle started to sound as if the engine was revving while the accelerator pedal was being depressed. The vehicle failed to respond as needed while the accelerator pedal was depressed, and…
The contact owns a 2014 Chevrolet Volt. The contact stated that while driving at approximately 35 MPH, the vehicle started to sound as if the engine was revving while the accelerator pedal was being depressed. The vehicle failed to respond as needed while the accelerator pedal was depressed, and the vehicle slowly decelerated. The contact stopped the vehicle and waited for the failure to cease before the contact was able to drive normally. The failure recurred over a dozen times at various speeds with the "Propulsion Power Reduced" message displayed. The vehicle was taken to a dealer several times, but the failure could not be duplicated. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 18V397000 (Hybrid Propulsion System) however, the vehicle was not included in the recall. The manufacturer was notified of the failure, and a case was opened. The failure mileage is unknown.
- Electrical system · Engine · Fuel/propulsion system
I bought my car and I had no idea about a known issue that this car has. Unsuspecting and trusting, I noticed my car had a reduced propulsion and it would like lose power and just slowly jerk and then really drastically reduce speed without anyway to fix it and on the freeway I got scared as I have…
I bought my car and I had no idea about a known issue that this car has. Unsuspecting and trusting, I noticed my car had a reduced propulsion and it would like lose power and just slowly jerk and then really drastically reduce speed without anyway to fix it and on the freeway I got scared as I have never in my life has this happen in any car. So it happen a couple more times and I took a picture of it and took it to the dealership where I purchased it. They told me they couldn’t do l as they can’t repeat the issue. Well that only usually happens when I’m driving but now it’s more. The propulsion thing loses power and I as a driver going up a hill or anywhere now will lose speed and it’s dangerous, I feel like I may not make it home and I took it to the dealership many times and they told me there’s no issue. I took it again recently now that I’m out of warranty because it also had some high voltage issue and a sensor coolant issue that misreads. I like the car but very unhappy about dealership and manu not fixing this issue that every volt owner I talk to has, read about. I lose power, my car randomly heads up when it’s been cold all night and not driven now I have the same issues. I have the same issues and I use 91 gas, I have inspected my car and I had to learn about cars or more than I ever did which was like zero all because of this car. I even took it to the dealership 3-4 times (documented) to get it fixed and they just said there isn’t anything wrong nor did they say there’s a known issue and watch out for this or that. I had to look up the issue and learn about it on my own. Very dangerous date happening this is happening now almost everyday but was frequent 1.5 years ago but last 8 months it’s like the standard. I’m afraid my car will lose power on freeway, which it does and I have to take toll to stay away from others for everyone’s safety
- Fuel/propulsion system · Power train
My 2014 Chevy Volt suffered a complete failure of the EV power system when the battery reached 0 remaining miles. Unlike normal failover to hybrid mode, the vehicle switched into reduced power mode. I was able to drive home (1/4 mile) in this mode but was unable to charge or drive the car after…
My 2014 Chevy Volt suffered a complete failure of the EV power system when the battery reached 0 remaining miles. Unlike normal failover to hybrid mode, the vehicle switched into reduced power mode. I was able to drive home (1/4 mile) in this mode but was unable to charge or drive the car after parking it. At this point the car become completely immobile and had to be towed to the dealer (Jerry's Chevolet in Joppa MD). It was there as of December 18. 2023. This is the same behavior as noted in the complaint about Gen 2 Volts except this is a Gen 1 Volt. In the reduced power mode, the car does not accelerate normally and is subject to power surges. The dealer inspected the car and said that a failed cell in the traction battery caused a fault in the entire traction pack. The resulting repair requires a replacement of the battery for $22,000 not including labor! The car is otherwise in excellent condition. I had the SAME issue repaired under warranty in 2021 with the exact same symptoms. If a reasonable battery replacement was offered, I would happily repair the car. Prior to the fault, the vehicle performed normally and even had 39 miles of range (this is nearly original range). I had not indication that the battery may be failing or degraded.
- Fuel/propulsion system
The car stopped working at a stoplight while I was driving my son to school. There was no warning other than a "Propulsion power is reduced" message seconds before it stopped working. After turning it off and back on, I got the car to limp out of traffic. By the time the tow truck arrived an hour…
The car stopped working at a stoplight while I was driving my son to school. There was no warning other than a "Propulsion power is reduced" message seconds before it stopped working. After turning it off and back on, I got the car to limp out of traffic. By the time the tow truck arrived an hour later, we could barely get it to go into neutral to tow it. After towing it to the dealer, they replaced the engine control module. Since then, it has been working fine.
- Electrical system · Engine · Fuel/propulsion system
Vehicle stopped when changing from battery power to gasoline. Unable to drive. Not charging the Lithium battery therefore, I experienced 3 similar incidents with this vehicle. The first one on 02/15/22. The vehicle was towed to Bommin Chevrolet in Florida City, FL. This time it was under…
Vehicle stopped when changing from battery power to gasoline. Unable to drive. Not charging the Lithium battery therefore, I experienced 3 similar incidents with this vehicle. The first one on 02/15/22. The vehicle was towed to Bommin Chevrolet in Florida City, FL. This time it was under warranty. The second time 01/02/23 while on the road similar thing happened, again was towed to Tropical Chevrolet in North Miami, FL; a diagnostic was performed the error code was cleared and started charging again. This time same issue when the main battery was depleted the vehicle stalled. I had to towed to my home where is still sitting. Not operational.
- Electrical system
Early this year GM disabled the OnStar feature on all Chevrolet Volts that have 2G connectivity. GM offered Canadian owners the option to upgrade their Volt's from 2G to 4G. In September 2019 they issued Service Bulletin 15-08-44-001J that gives the GM service department instructions on how to upgrade the Volt from 2G to 4G connectivity. They should give us the same options here in the states!
- Air bags · Seats
Date above is approximate. The airbag sensor in the passenger side of the vehicle is faulty and causes a constantly cycling alarm when there is a passenger present. I believe this means that it is not accurately sensing the passenger and is turning the airbag on and off, making for a safety issue…
Date above is approximate. The airbag sensor in the passenger side of the vehicle is faulty and causes a constantly cycling alarm when there is a passenger present. I believe this means that it is not accurately sensing the passenger and is turning the airbag on and off, making for a safety issue in the event of a crash. This is apparently a frequent issue and customers should not need to pay the $1,000 to fix the faulty sensor that could put a passenger at risk. https://www.gm-volt.com/threads/2013-passenger-presence-sensor-airbag-error.260945/page-2 https://www.youtube.com/watch?v=gGq_9T6om7g
- Air bags
Passenger airbag sensor is faulty. It is available for inspection upon request. My passenger is at risk if the airbag does not deploy in case of an accident. Yes, I found out that the sensor had been replaced before, which did not resolve the issue. No. I got notifications right away after…
Passenger airbag sensor is faulty. It is available for inspection upon request. My passenger is at risk if the airbag does not deploy in case of an accident. Yes, I found out that the sensor had been replaced before, which did not resolve the issue. No. I got notifications right away after purchasing the vehicle. This appears to be a very common issue for gen 1 and 2 Chevrolet Volts. 2012-2013 Volts have a recall for this system, but I found online that lots of people with 2014 Volts are having the same issue.
- Air bags
Service Airbag warning light comes on and off. Reading message boards for 2014 Chevy Volt, is seems that this is a defective Passenger Occupancy Sensor that happens on a lot of Volts. A dealer has confirmed that this is the problem and will cost $1,000-$1,200 to fix. Since this is a safety component and is failing regularly on all Volts, I believe the manufacturer should recall this item to be replaces.
- Air bags
With only 80,000 miles on my volt, the dash is intermittently ringing and telling me to service my airbag, and turning off passenger airbags even though the car is clean accident free and damage free. Apparently this is a know issue, and very common. I’m confused why this $1000 repair and safety…
With only 80,000 miles on my volt, the dash is intermittently ringing and telling me to service my airbag, and turning off passenger airbags even though the car is clean accident free and damage free. Apparently this is a know issue, and very common. I’m confused why this $1000 repair and safety issue is not being recalled to be serviced by Chevy. It’s very hazardous and costly, as well as incredibly common. I’ve read of at least 100 people having this identical issue.
- Air bags
The Air Bag light comes on every day. The passenger sight presents sensor malfunction. Technician says this can be harmful to a passenger if in an auto accident. My significant other can die.
- Air bags
From Diagnostic report: CODE B0074, Airbag Front Passenger Presence Module Replacement SHORTED. PART #22968437
- Air bags · Seats
Our 2014 Chevy Volt began to rarely give an audible chime with a: "Service Airbag" message on the Driver Information Center display, as well as the "Passenger Airbag" overhead panel display showing "On"-"Off"-"On", spontaneously back in 2018. Again, this was rare, but concerning. This became…
Our 2014 Chevy Volt began to rarely give an audible chime with a: "Service Airbag" message on the Driver Information Center display, as well as the "Passenger Airbag" overhead panel display showing "On"-"Off"-"On", spontaneously back in 2018. Again, this was rare, but concerning. This became somewhat more common in the months that followed and is now a common annoyance on every drive. Because of personal circumstances, as well as the Coronavirus Pandemic, we have not driven this vehicle much over the past couple of years, and we have not taken the car in for service. It has not yet been inspected by any other entity other than myself. The alarms happen whether the passenger seat is occupied or not. I have read on the GM-Volt online forum that this is likely caused by a defective passenger detection pad in the passenger seat, but I have personally checked the seat wiring harness and connector, and they appear to be nominal. Obviously, having an inoperative passenger airbag system is a significant safety concern. We ordered the car, and it was delivered new in December, 2013. There has never been a spill, leak, or any damage to any of the seats or airbag system of this vehicle. We intend to report the problem to our dealer, "Bob Steele Chevrolet" in Cocoa, FL within the next week. Our car is readily available for inspection at any time.
- Air bags
Several times a the passenger side airbag with or without a passenger will say it has an issue and a warning will pop up on the dash for a few seconds and then go away. It has been doing this since I got the car used over 2 years ago. I'm not sure if this means the airbag will deploy or not. It simply says airbag warning then goes away. I took it to the chevy dealership and they didn't find any issue.
- Electrical system
The contact owns a 2014 Chevrolet Volt. The contact stated that while operating the vehicle during an electrical storm the power would shut off causing the vehicle to become inoperable. On one occasion the power shut off causing the vehicle to roll into the rear of a second vehicle causing damage…
The contact owns a 2014 Chevrolet Volt. The contact stated that while operating the vehicle during an electrical storm the power would shut off causing the vehicle to become inoperable. On one occasion the power shut off causing the vehicle to roll into the rear of a second vehicle causing damage to the bumper. No injuries were reported and no police report was taken. The vehicle was taken to the local dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was also notified of the failure. The failure mileage was 46,000.
- Air bags
Service airbag is turning on.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011896This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11008893This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006644This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006290This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
- 11006282This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002441This service bulletin provides information for engine oil life monitor operation calculation.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001971This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
- 11001327This service bulletin provides information for engine oil life monitor operation calculation.
Every Chevrolet Volt model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.