2011 Chrysler 200

Recalls

3 recalls name the 2011 Chrysler 200. Newest first.

• Air bags

  Sep 15, 2016NHTSA 16V6680001,435,625 vehicles

  Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of…

  Risk and remedy

  Risk

  If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

  Remedy

  Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

  Full recall details →

• Air bags

  Jul 2, 2013NHTSA 13V282000442,320 vehicles

  Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep…

  Risk and remedy

  Risk

  In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

  Remedy

  Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

  Full recall details →

• Steering › Column

  Jun 8, 2011NHTSA 11V31500011,096 vehicles

  Chrysler IS recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. some of these vehicles may have been built with a missing or incorrectly installed steering column…

  Risk and remedy

  Risk

  A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. as a result, the condition may increase the potential for injury in a frontal crash.

  Remedy

  Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. the safety recall began on july 4, 2011. owners may contact chrysler at 1-800-853-1403.

  Full recall details →

Owner complaints

What owners report most

1. Engine119
2. Electrical system68
3. Air bags48
4. Power train38
5. Unknown or other36
6. Seat belts25
7. Steering24
8. Service brakes21
9. Exterior lighting21
10. Engine and engine cooling20

Latest complaints

• Sep 12, 2026OH
  Electrical system · Engine · Fuel/propulsion system
  Formal Customer Complaint request for manufacturer assistance. Vehicle, 2011 Chrysler200 Touring, VIN [XXX], engine3.6L V6. I am the current owner and I'm requesting Chrysler open a case to review intermittent stalling, starting and electrical problems and an HVAC defrost actuator that repeatedly…

  Formal Customer Complaint request for manufacturer assistance. Vehicle, 2011 Chrysler200 Touring, VIN [XXX], engine3.6L V6. I am the current owner and I'm requesting Chrysler open a case to review intermittent stalling, starting and electrical problems and an HVAC defrost actuator that repeatedly cycles and fails calibration, raising a concern about windshield defrost visibility. I've replaced parts and done diagnostics, but problems persist. I request that Chrysler investigate, review the VIN history, check applicable recalls, and consider goodwill assistance for diagnosis and repair if a manufacturer defect is found. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Apr 28, 2026IN204,943 mi
  Service brakes
  The brake booster corroded and the vacuum lines were damaged due to the corrosion causing the brakes to go out on the freeway. There is an active recall on the brake booster but when brought to chrysler they state the vin is listed in Canada (I live in Indiana in the USA) and not effected yet the…

  The brake booster corroded and the vacuum lines were damaged due to the corrosion causing the brakes to go out on the freeway. There is an active recall on the brake booster but when brought to chrysler they state the vin is listed in Canada (I live in Indiana in the USA) and not effected yet the part numbers match, there is no water shield that is supposed to be there and chrysler refused to take care of the issue that I had to spend 750 out of pocket. When I stated the part matched the recalled parts to chrysler they just said they would send a customer feedback form but there is nothing they can do. I have had my mechanic save the part in case it's needed. I almost crashed on the freeway because my brakes gave out due to a defective part and I'm basically being told to kick rocks.

• Jan 22, 2026OH
  Unknown or other
  When i drive my 2011 Chrysler 200 , When i got weight or put passengers in the back seats or weight in the trunk the rear of car sways or make excessive jerks to the right and left, even on dry surfaces . Also , makes a loud cracking or popping…

  When i drive my 2011 Chrysler 200 , When i got weight or put passengers in the back seats or weight in the trunk the rear of car sways or make excessive jerks to the right and left, even on dry surfaces . Also , makes a loud cracking or popping sounds even when it is a small bump . It feels like the rearend is falling out . All i know is i've had it checked at 4 different places and they haven't been able to find any problems . This is a situation that could cause me to be in a serious accident or worse could cause fatalities !!!!!!!!! I 've also had this aligned and this still continues to happen everytime I drive this vehicle !!!!!

• Sep 6, 2025VA
  Electrical system · Engine · Power train
  2011 Chrysler 200, 156k miles, Original owner. At Highway Speeds engine will shut off! Extremely dangerous as you lose power steering and brakes on a busy interstate. No warning lights. No check engine. Issue just started happening and has happened multiple times in last 3 weeks. Car is unsafe to…

  2011 Chrysler 200, 156k miles, Original owner. At Highway Speeds engine will shut off! Extremely dangerous as you lose power steering and brakes on a busy interstate. No warning lights. No check engine. Issue just started happening and has happened multiple times in last 3 weeks. Car is unsafe to drive. After occurrence car will restart after about 30 minutes. I do not know why NHTSA or Chrysler hasn't done anything to initiate an investigation and recall. This issue is widely reported on many forums. After second instance, a repair shop reproduced issue and saw U1403 so they updated PCM/ECU as they couldn't find anything else. It has happened since then and my scanner showed DTC codes P061C status code 30 and U0401 status code 20.

• May 31, 2025FL
  Air bags · Seats
  Approximately [XXX] on [XXX] I was driving from my home to a doctors appointment on [XXX] in Tampa Florida. Approximately 8 mins from my home. The roads were in desperate need of repair with patchy potholes uneven pavement. I was going approximately 30 to 35 miles an hour that is the speed limit…

  Approximately [XXX] on [XXX] I was driving from my home to a doctors appointment on [XXX] in Tampa Florida. Approximately 8 mins from my home. The roads were in desperate need of repair with patchy potholes uneven pavement. I was going approximately 30 to 35 miles an hour that is the speed limit for this road as I was going over I hit one of the shallow holes in the road when that happened. the car bounced, and the headset exploded into the back of my head.!! it startled me, but not enough to cause an accident. I pulled over to see what had happened when I saw the headset. It looks like it exploded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• May 2, 2025SC
  Forward collision avoidance › Automatic emergency braking · Service brakes

  ABS, Parking brake and traction control systems error items showing on dash. These error items indicate that the ABS module needs to be replaced, however Chrysler can no longer supply this part and the dealer has said that they have tried unsuccessfully to install a used part and also am after market part which would not work.

• Jun 25, 2024MA
  Power train
  While driving at high speeds 60 to 75 miles per hour and going up an upgrade, the transmission starts to buck violently which causes the driver lose concentration and possible control. I have to shift the transmission into manual mode and select a lower gear to gain control. Dealer service said…

  While driving at high speeds 60 to 75 miles per hour and going up an upgrade, the transmission starts to buck violently which causes the driver lose concentration and possible control. I have to shift the transmission into manual mode and select a lower gear to gain control. Dealer service said software is up to date and transmission is working fine when reported after purchasing car. I have not been able to resolve this problem and feel it is a design issue. I am limited to slower speed driving due to this problem. Still have this problem and it occurs consistently and can be demonstrated.

• Jun 14, 2024NC
  Air bags · Electrical system
  The contact owns a 2011 Chrysler 200. The contact stated while driving at various speeds, the instrument panel went dim and the radio became inoperable. The contact also stated that the headlights were flickering while driving. The contact related the failure with the NHTSA Campaign Number…

  The contact owns a 2011 Chrysler 200. The contact stated while driving at various speeds, the instrument panel went dim and the radio became inoperable. The contact also stated that the headlights were flickering while driving. The contact related the failure with the NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags) however, the vehicle was not included in the recall. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

• May 15, 2024GA149,000 mi
  Engine
  The contact owns a 2011 Chrysler 200. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lost motive power. Additionally, the contact stated that the vehicle…

  The contact owns a 2011 Chrysler 200. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lost motive power. Additionally, the contact stated that the vehicle occasionally failed to start-up as needed. The vehicle was taken to several independent mechanics however, the failure persisted. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000.

• Feb 7, 2024WI
  Engine
  I bought a 2011 chrysler 200 sedan in the summer of 2021. in december of2021, I took my car to a dealership because my heater didn't work. Upon their diagnosis, they said I had a bad heater core. Because I had just purchased the car, they agreed to take off $400 off the repair. It still cost me…

  I bought a 2011 chrysler 200 sedan in the summer of 2021. in december of2021, I took my car to a dealership because my heater didn't work. Upon their diagnosis, they said I had a bad heater core. Because I had just purchased the car, they agreed to take off $400 off the repair. It still cost me $1100.00. Fast forward two years and the same thing happened. Unfortunately, the warranty expired 1 month earlier. I believe this IS bad designed unit. Upon researching problems with this car, it comes up as a pretty common occurance. I know they don't build this vehicle anymore. I believe chrysler should've come up with a design fix for this.

• Jan 30, 2024OH125,000 mi
  Air bags › Frontal › Driver clockspring/spiral cassette

  The contact owns a 2011 Chrysler 200. The contact stated that an unknown warning light was illuminated. Additionally, the horn was inoperable. The vehicle was taken to the local dealer, where it was diagnosed that the clockspring needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 125,000.

• Oct 15, 2023FL
  Electrical system · Power train · Unknown or other
  Car has been stalling during deceleration, braking and at stops. The issue was fixed only in one model when multiple years of this make and model was doing the same thing. The issue started in 2011 and was supposed to be addressed in 2012 but the actual recall to fix it was actually only for 2015…

  Car has been stalling during deceleration, braking and at stops. The issue was fixed only in one model when multiple years of this make and model was doing the same thing. The issue started in 2011 and was supposed to be addressed in 2012 but the actual recall to fix it was actually only for 2015 but I almost got into an accident by stalling. I bought the car & it started some days later in which the seller assumed it was fixed. After taking it to pep boys and getting other repairs it resulted in a $2k repair and its still stalling at stops and when slowing down. Why was the issue only fixed in 2015 models if it was made aware in 2011-2012? Those models would need that recall repair also. I have not been able to drive it continuously without it cutting off for a full day and nobody can figure out why because no codes are coming up. When researching I found a forum where it was suggested this was a major issue that was never rectified by Chrysler. They closed the investigation but did not service all cars with this issue.

• Jul 25, 2023NY
  Engine
  I already have a compliant from back in January of 2022 and original incident date of December 2021. I am still having the same issue with the engine stalling while driving. This keeps happening on highways. At this point the government and Chrysler are a joke. This is supposed to be highway safety…

  I already have a compliant from back in January of 2022 and original incident date of December 2021. I am still having the same issue with the engine stalling while driving. This keeps happening on highways. At this point the government and Chrysler are a joke. This is supposed to be highway safety yet you guys are letting us with Chryslers deal with this and put our life at risk. Not everyone has the ability to have another car to drive, or just has money to trade their vehicle in. I dont get how this "problem" was so called fixed yet EVERYONE IS HAVING THE ISSUE STILL. Wasting thousands of dollar to not find a solution. If something happens to me because of this I promise you I will sue NHTSA and Chrysler Dealer and make sure I make you guys just a miserable as we Chrysler owners are.

• Jul 20, 2023NCCrash
  Air bags

  My daughter rear ended a car and totaled my Chrysler 200. The front of the car is destroyed but the air bags never deployed. I allowed my daughter to drive this car thinking it had all the safety features and it did, they just don’t work.

• Jun 21, 2023KS
  Electrical system · Unknown or other
  2022 Winter - Had to spend 2,000.00 replace the Heater Core. This should of been covered in my books. I called Damion Chrysler to report this issue. They claimed they were not aware of such an issue. But if you look at all the reviews they say factory left extra gunck/sealer is why the heater…

  2022 Winter - Had to spend 2,000.00 replace the Heater Core. This should of been covered in my books. I called Damion Chrysler to report this issue. They claimed they were not aware of such an issue. But if you look at all the reviews they say factory left extra gunck/sealer is why the heater quit blowing hot air on one side. 2023 Summer - Now my A/C isn't blowing cold air. But gargage was able to locate the leak and repair this. Have had both Drivers & Passengar Window Motors/Regulators replaced 2020 - 2022 Now in 2023 same issue with my back windows. Had power to it so replaced the Master Power Switch with a 200.00 new switch.

• Jun 21, 2023TX
  Unknown or other
  I own a 2011 Chrysler 200 convertible. This vehicle has a huge problem with the convertible top latching system. When I try to close the top, the latches do not come out and therefore the top doesn't latch closed and there remains about a 2-3 inch gap that makes the car dangerous to drive in that…

  I own a 2011 Chrysler 200 convertible. This vehicle has a huge problem with the convertible top latching system. When I try to close the top, the latches do not come out and therefore the top doesn't latch closed and there remains about a 2-3 inch gap that makes the car dangerous to drive in that position. Thereby making you have to drive with the top down. Then, when I called "ALL" my local Chrysler dealerships, they all say that they don't work on that specific problem. If not the dealership, then who? It's absolutely insane that Chrysler can straight up refuse to fix a known issue with one of their vehicles. I feel that this issue should be listed as a recall as hundreds, if not thousands, of customers have complained of the same issue.

• Apr 4, 2023AZ
  Air bags
  Driving on highway when driver side seat head rest deployed and smached me hard on back of my head, almost caused an accident on freeway by me swerving into next lane without caution. No car accident. No one was hurt other than me the driver of this vehicle cause of the head rest that deployed on…

  Driving on highway when driver side seat head rest deployed and smached me hard on back of my head, almost caused an accident on freeway by me swerving into next lane without caution. No car accident. No one was hurt other than me the driver of this vehicle cause of the head rest that deployed on me while driving on freeway. There's a recall on this type of vehicle but not the same year as mine. Why not? Don't understand.

• Dec 13, 2022NH
  Electrical system · Engine · Fuel/propulsion system

  My car will die sometimes upon acceleration and does not restart for up to an hour sometime. No check engine light comes on. From my research online, a lot of people are having the same issue and are reporting it to be a faulty PCM (Powertrain Control Module). My RPM drops to zero and I have to coast to the shoulder of the road. It happens at least once a week.

• Dec 4, 2022TX
  Electrical system · Engine · Fuel/propulsion system
  The vehicle repeatedly stalls out when coming to a stop or when sitting at a stop light or in traffic, and has also shut off while driving at higher speeds on the freeway. This has put myself and passengers in danger, as power steering goes out when the engine is off and braking becomes much…

  The vehicle repeatedly stalls out when coming to a stop or when sitting at a stop light or in traffic, and has also shut off while driving at higher speeds on the freeway. This has put myself and passengers in danger, as power steering goes out when the engine is off and braking becomes much harder. The car will not turn back on if the problem occurs at higher speeds, but will turn back on if it occurs at lower speeds and stops. I have taken the car to several shops and they have confirmed this is an issue but cannot pinpoint what exactly is causing it, which has gotten to be very costly. I have yet to take it to the dealership for their insight into the issue. There are no warning lights on the dash, and the only slight codes I have in the system are unrelated to the way the car would drive as explained by the mechanics at the shops I have taken it to.

• Nov 21, 2022KY
  Power train
  On 4 occasion my vehicle stopped running on the road with no warning. Was unaware anything even happened until i stepped in the gas. Light still on, radio still on, no power steering. Difficult to get off road. Unable to start again for about 45 minutes. Had serviced every time this happened, no…

  On 4 occasion my vehicle stopped running on the road with no warning. Was unaware anything even happened until i stepped in the gas. Light still on, radio still on, no power steering. Difficult to get off road. Unable to start again for about 45 minutes. Had serviced every time this happened, no codes noted for anything wrong. Had multiple things replaced without resolution. Started investigating my self and see that 6/2012 investigation opened due to faulty PCM and closed on 9/2012 by NHTSA after an update and customer service satisfaction program for 2011-2013 models with 3.6L. I have never received any recall. I am afraid to put my children in my car anymore because you have no control of your vehicle when this happens. Why is this recall not available when I search for it? Thank you.

• Oct 23, 2022MI
  Electrical system · Engine · Fuel/propulsion system

  i will be driving at the speed limit and the vehicle engine will turn off. power steering and control of the vehicle will stop. the car will not restart leaving me stranded on the road. this appears to be an issue that others are reporting. there is NO check engine light or any notification that the engine is about to stop.

• May 22, 2022AZ
  Engine · Fuel/propulsion system · Steering

  car keeps shutting off with no warning loss of brakes and steering and no acellation this issue was brought up before but not addresse on

• Mar 30, 2022OH
  Electrical system · Engine · Service brakes

  The car begins to buck hard and drive sluggish on the highway around 45 miles per hour. And when stopped idle at the light stalls regularly. I took it to the dealer and they had me replace the cam shift sensor. The repair did not work. It continues to stall

• Feb 16, 2022IA
  Engine

  On multiple occasions, the car will stall while driving, locking up the whole system and forcing the driver to coast to the side of the road. The car will not restart for 30-40 minutes while you sit stranded on the side of the road. Searches on the car reveal this is not the only one it is happening to. This needs to be investigated as a car stalling on the freeway in 0 degree weather is a major hazard.

• Jan 31, 2022NY
  Engine
  My engine is misfiring out of the clear blue. And when I say misfire I mean my vehicle will literally shut off mid-drive as you’re in traffic. Everything completely shuts off and the wheel will lock up. So if you’re not somewhere where you can pull over a pile up will ensue. I have taken it to a…

  My engine is misfiring out of the clear blue. And when I say misfire I mean my vehicle will literally shut off mid-drive as you’re in traffic. Everything completely shuts off and the wheel will lock up. So if you’re not somewhere where you can pull over a pile up will ensue. I have taken it to a shop when the car cut off on the highway for the 3rd with what I thought was the issue. I spent large amounts of money for the shutting off to continue. When I picked it up from the shop the car shut off again about two weeks later or so. I brought it back to the same place and they took my car for the day to see what the issue could be. They gave it back and told me they have no idea why the car keeps shutting off and they have done all they possibly could. This problem could’ve have caused multiple accidents as most of the incidents have resulted of loss of power on the highway. To be going at a steady speed with other cars around you and suddenly shut off can cause everyone including myself to be injured if not worse. This is a common problem among these vehicles as I have read up on and no one has done anything about it. This is scary and something needs to be done. These brand cars are discontinued and I can only imagine why. This is ridiculous that I’m risking my life everyday because I don’t know if this will be the day an accident happens. Consumer stated on Feb 9th at 653am consumer was driving with my 3 year old nephew and the car was completely cut off in the middle of traffic. Unfortunately the car took over 3 hours to decide to start again. Happened again on Feb 17th, 2022.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Active Head Rest Inadvertent Deployment

  PE19014Opened Sep 9, 2019Closed Feb 25, 2026
  The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When…

  The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

• Engine stall

  PE12016Opened Jun 18, 2012Closed Oct 15, 2012
  During PE12-016, Chrysler identified a condition in model year (MY) 2011 Chrysler 200 and Dodge Avenger vehicles equipped with 3.6L engines that may result in engine stall when stopped or travelling at very low speeds.According to Chrysler, this condition occurs when the Powertrain Control Module (PCM) initiates a…

  During PE12-016, Chrysler identified a condition in model year (MY) 2011 Chrysler 200 and Dodge Avenger vehicles equipped with 3.6L engines that may result in engine stall when stopped or travelling at very low speeds.According to Chrysler, this condition occurs when the Powertrain Control Module (PCM) initiates a purge monitor check while the engine is at idle which can result in an overly rich vapor condition and cause the engine to stall while stopped.Chrysler developed a software countermeasure to address the condition and has initiated a customer satisfaction campaign to reprogram the PCM on all affected vehicles. The bulletin was sent to dealers on September 28, 2012 and the owner letter mailing began on October 5, 2012.See the investigative file for copies of Chrysler's bulletin and owner letter.The Office of Defects Investigation (ODI) analyzed complaints related to engine stall that were provided by Chrysler or submitted to ODI from consumers.The predominant failure mode identified involved stalling when stopped or travelling at low speeds.The complaint counts shown in this resume include incidents in which enough detail was available to verify the symptoms were related to the defect condition identified by Chrysler.Two complaints alleged engine stall resulting in collisions, one involving very minor damage and one involving a single vehicle road departure crash in which the vehicle was totalled.In the first incident, the vehicle stalled while stopped at an intersection and rolled back into a following vehicle resulting in a minor scratch in the rear bumper.In the second incident, the vehicle was totalled from damage sustained from striking a tree after failing to negotiate a sharp turn in wet road conditions.The police report does not include any references to stalling as a cause or contributor, but cites excessive speed entering the turn.Although there was evidence or prior history with stalling when stopped, there is no evidence that engine stall was a factor in the crash.The condition that is causing the majority of stalling incidents in the subject vehicles occurs at a stop or very low speed and allows the vehicle to be restarted immediately.The condition represents a low risk to motor vehicle safety and is adequately addressed by Chrysler's service campaign. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.):10458865, 10458713, 10456385, 10456270, 10452622, 10452327, 10451870, 10451243, 10450745, 10450609, 10449370, 10448136, 10446374, 10443383, 10428753, 10463086, 10463085, 10462966, 10462908, 10462901, 10462851, 10462772, 10462720, 10462702, 10462691.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10247905ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
• 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10234379ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
• 10234378ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
• 10231753Emissions recal U67 Catalytic Converter Efficiency
• 10230438Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency
• 10229976Headliner Falling Down - Hard Top Convertible
• 10229945MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension)
• 10229899MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder 2 Misfire P0304- Cylinder 4 Misfire P0306- Cylinder 6 Misfire
• 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10228989Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
• 10228975Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
• 10228020Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
• 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
• 10227969Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.
• 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10224887RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Hands Free Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
• 10224693Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10224637Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / dial separation improves upon names being recognized as phone numbers. Improved sound quality during Bluetooth streaming. Increased iPod and iPhone compatibility. SMS messaging support via Mobile Application Part (MAP) protocol (not all phones support the MAP protocol). Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. Previous button will return the song currently being played to the beginning of the track. AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF.
• 10224057Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)
• 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
• 10223512THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
• 10223028Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
• 10223014Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
• 10221831(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
• 10221512Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
• 10221375Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - Feb 28, 2019 VF. - Only use R8453637A$ or R8599680A$ for March 1, 2019 and later VF as they have the revised park system. - R8453637A$ and R8599680A$ are physically and functionally equivalent. Installing a R8453637A$ or R8599680A$ in a 2014 - Feb 28, 2019 VF will result in a core with the original park system being returned. Mopar can no longer convert 62TE core with the original park system to the March 1, 2019 and later version. Continued mis-usage will exacerbate the existing core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when
• 10221192Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.
• 1022112362TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair
• 10221098Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
• 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
• 10221067MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder 2 Misfire P0304- Cylinder 4 Misfire P0306- Cylinder 6 Misfire
• 10220993RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality ( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio~ 2. Press MENU H/K~ 3. Press System Setup S/K~ 4. Press Manage HDD S/K~ 5. Press Display Available Space on HDD S/K~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
• 10220645Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
• 10220631Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
• 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

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