2012 Chrysler 200

Recalls

4 recalls name the 2012 Chrysler 200. Newest first.

• Air bags › Frontal › Sensor/control module-inactive

  Oct 10, 2017NHTSA 17V640000363,930 vehicles

  Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.

  Risk and remedy

  Risk

  If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.

  Remedy

  Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.

  Full recall details →

• Air bags

  Sep 15, 2016NHTSA 16V6680001,435,625 vehicles

  Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of…

  Risk and remedy

  Risk

  If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

  Remedy

  Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

  Full recall details →

• Air bags

  Jul 2, 2013NHTSA 13V282000442,320 vehicles

  Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep…

  Risk and remedy

  Risk

  In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

  Remedy

  Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

  Full recall details →

• Engine and engine cooling

  Sep 29, 2011NHTSA 11V487000667 vehicles

  Chrysler IS recalling certain model year 2012 chrysler vehicles, including 200 and town and country models, dodge vehicles, including charger, durango, grand caravan and journey models and jeep grand cherokee vehicles manufactured from august 31, 2011, through september 13, 2011, that are equipped with 3.6L engines. these engines may experience connecting…

  Risk and remedy

  Risk

  Connecting rod failure may lead to engine seizure which may increase the risk of a crash.

  Remedy

  Chrysler will notify owners and replace the engine free of charge. the safety recall IS expected to begin on or about november 18, 2011. owners may contact chrysler at 1-800-853-1403.

  Full recall details →

Owner complaints

What owners report most

1. Engine146
2. Electrical system140
3. Air bags136
4. Unknown or other103
5. Seat belts71
6. Visibility/wiper56
7. Power train54
8. Steering45
9. Service brakes40
10. Exterior lighting36

Latest complaints

• Oct 26, 2026MS132,739 mi
  Seats › Front assembly › Head restraint
  The contact owns a 2012 Chrysler 200. The contact stated that while parking the vehicle, there was an abnormal sound coming from the vehicle. While inspecting the vehicle, the contact became aware that the driver's side headrest had detached. The vehicle was taken to an independent mechanic. The…

  The contact owns a 2012 Chrysler 200. The contact stated that while parking the vehicle, there was an abnormal sound coming from the vehicle. While inspecting the vehicle, the contact became aware that the driver's side headrest had detached. The vehicle was taken to an independent mechanic. The contact was informed of a recall with a similar failure; however, the VIN was not under recall. The failure mileage was approximately 132,739.

• Apr 27, 2026MO
  Unknown or other

  My husband sat down in the driver seat of my vehicle thatwas parked in our driveway and wasnt even turned on and the head rest deployed and smacked the back of his head

• Apr 21, 2026TX
  Engine
  Replaced all spark plugs and coils , code is saying misfire cylinder 4..replaced intake manifold gasket code states multiple cylinder misfire .My [XXX] was stranded in the middle of a busy road due to loss of power the.engine jeking..cutting out .after $1000 worth of shop work CHRYSLER NEEDS TO…

  Replaced all spark plugs and coils , code is saying misfire cylinder 4..replaced intake manifold gasket code states multiple cylinder misfire .My [XXX] was stranded in the middle of a busy road due to loss of power the.engine jeking..cutting out .after $1000 worth of shop work CHRYSLER NEEDS TO ADDRESS THIS ISSUE ITS INSANITY .....IM TIRED OF DUMPING MONEY INTO THE CAR THAT HAS A MAKER ISSUE !!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Mar 5, 2026MI127,000 mi
  Electrical system · Exterior lighting · Visibility/wiper
  The contact owns a 2012 Chrysler 200. The contact stated that occasionally, while driving at various speeds at night, the headlights intermittently became inoperable. The failure occurred with the high beam and low beam headlights. Additionally, the windshield wipers only operated at high speeds…

  The contact owns a 2012 Chrysler 200. The contact stated that occasionally, while driving at various speeds at night, the headlights intermittently became inoperable. The failure occurred with the high beam and low beam headlights. Additionally, the windshield wipers only operated at high speeds because the variable speed control was inoperable. There was no warning light illuminated. The battery was replaced; however, the failures reoccurred. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 127,000.

• Aug 9, 2025MI
  Air bags · Electrical system · Visibility/wiper

  The problem seems to be with the electrical system the TIPM is malfunctioning. Wipers will stop midstream or run constantly, any time power is engaged in the car the wipers will begin to work whether the switch is on or off and regardless if the key is even in the ignition or not. Airbag lights are lit up, blinker switch will engage wipers to run.

• Aug 4, 2025GA
  Air bags

  The contact owns a 2012 Chrysler 200. The contact stated that the air bag warning light was illuminated upon starting the vehicle. The dealer and the manufacturer had not been notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

• Jul 31, 2025SD161,123 miCrash
  Air bags
  The contact owned a 2012 Chrysler 200. The contact stated that while her son was driving at an undisclosed speed during night, a bright light suddenly obstructed his view to the roadway. The contact's son veered the steering wheel and suddenly crashed into a traffic signal, where it came to a stop.…

  The contact owned a 2012 Chrysler 200. The contact stated that while her son was driving at an undisclosed speed during night, a bright light suddenly obstructed his view to the roadway. The contact's son veered the steering wheel and suddenly crashed into a traffic signal, where it came to a stop. The traffic pole was knocked down and landed on top of the vehicle, damaging the front windshield and roof. The contact's son was unsure what exactly happened, and is unsure whether the vehicle spun around or crashed into any other private property. The driver-side and passenger-side air bags did not deploy. No warning lights were illuminated. A police report was filed. The contact's son was covered in glass from the front windshield and suffered injuries to the back on the right side that did not require medical attention. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 161,123.

• Jan 7, 2025OR
  Electrical system · Power train · Visibility/wiper
  It happened to my wife with our three kiddos in the car, she was on the freeway doing speed limit 65 when the car just shut off going around a corner at night all of everything shut off including head lights, power steering, and moter it almost through her and kids off the road in the dark ,the…

  It happened to my wife with our three kiddos in the car, she was on the freeway doing speed limit 65 when the car just shut off going around a corner at night all of everything shut off including head lights, power steering, and moter it almost through her and kids off the road in the dark ,the wipers shut off whenever they want and the healights off and on without warning, the horn blows unpredictable like , eceleration from bogging down to super fast causes the car to swerve and jerk around unpredictabley the windows sometimes work and sometimes not, once in a while car wont start and or stalls while driving. I'm really worried and scared my wife and kids are going to get hurt or killed or hurt someone else because of these electrical issues. I was so happy to buy my wifey something nice ,safe and sound to drive kiddos back and forth and take me to work and back for it to only turn out super unsafe and unpredictable , we love our crysler 200 still but its unsafe and needs to be addressed as soon as we can before anyone gets hurt or killed, I'll do anything to get help with resolving this issue. It needs help that I cant provide, or afford I'm still happily paying for it crossing my fingers nothing else this scary happens.

• Jan 2, 2025TX42,000 mi
  Engine
  The contact owns a 2012 Chrysler 200. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted. The check engine warning light was illuminated. The vehicle…

  The contact owns a 2012 Chrysler 200. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 42,000.

• Oct 12, 2024TX
  Electrical system
  As I was waiting for the light to change, my car suddenly shuts off and won't restart. Luckily, some goof Samaritans helped push my vehicle out of traffic. The mechanic close to where the incident took place found that the ASD fuse needed to be replaced and my car started right up. Well my car shut…

  As I was waiting for the light to change, my car suddenly shuts off and won't restart. Luckily, some goof Samaritans helped push my vehicle out of traffic. The mechanic close to where the incident took place found that the ASD fuse needed to be replaced and my car started right up. Well my car shut off while waiting for a light a few days later. I will be having my car looked at again however after research it seems to be that the TIPM needs to be replaced. It would be amazing if there was a recall on this as I see so many others having the same issue. This is a HUGE safety concern.

• Sep 14, 2024IN
  Air bags

  Passenger headrest made a loud pop and split open, hitting the passenger in the back of the head while the car was braking mildly (from 10mph to stop)

• Jul 10, 2024IN
  Electrical system
  When I am driving the car, it will randomly power off, and the brake will get hard and the wheel will lock up. I have taken my car to multiple shops and they have not been able to figure out the problem. No warning, lights or anything pop up. This problem started happening, almost 2 months ago. My…

  When I am driving the car, it will randomly power off, and the brake will get hard and the wheel will lock up. I have taken my car to multiple shops and they have not been able to figure out the problem. No warning, lights or anything pop up. This problem started happening, almost 2 months ago. My safety is at a high risk because as I am driving the car will randomly shut off as I am on the highway or I’m just driving down the street. It happens everywhere no matter the distance now mater how much gas is in the tank. I saw an article about a recall on Chrysler due to this electrical problem.

• Mar 18, 2024IL86,000 mi
  Air bags · Seats
  The contact owns a 2012 Chrysler 200. The contact stated that the seat belt warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the front driver's seat headrest was defective. The vehicle was then taken to the dealer, who provided a cost for…

  The contact owns a 2012 Chrysler 200. The contact stated that the seat belt warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the front driver's seat headrest was defective. The vehicle was then taken to the dealer, who provided a cost for the repair. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 86,000.

• Feb 22, 2024TX
  Engine
  Engine. A dealership charged me thousands of dollars and refused my car of needing to leave the service mechanic shop. Due to a defect of my cylinder head gasket being diagnosed as my car causing a leak. My engine estimates was billed after declining work from the service department explaining to…

  Engine. A dealership charged me thousands of dollars and refused my car of needing to leave the service mechanic shop. Due to a defect of my cylinder head gasket being diagnosed as my car causing a leak. My engine estimates was billed after declining work from the service department explaining to my car was going to blow up. I had to drive with the overheating light comes on from the engine and cooling system defect. The recall was not requested I am complaining has caused a safety issue driving my Chrysler 200 lx. Companies that have serviced the maintenance of my vehicle have billed to fix issues my car don't have. Because the safety recall my vehicle does not offer for cooling symptoms. To breakdown and overheat from paying for service to prevent the problem, repair companies billed fees to prevent declining service, for a safety risk given to me as customer. I have a invoice billing statement could not question dealership why my car hazard to blowing up. When having to pay mechanic for labor not recommendent agreed to afford as paying customer. The problem has reproduced and confirmed by a dealer. After independent service center decline me owing a inspection diagnosis balance. Another company I take it to did not let me out a agreement to decline the mechanic labor. My car has been inspected from the dealership after I explained to them was waiting for a recall to approve the labor fees billed to me. P03 error code and the car inside lights would turn on and off from breaking and turning with the signal light button. Warning signs was overheating light on when the car is not running hot. Along with the temperature gauge going higher after replacing both thermostats and cooling sensor. The car gauge needle near middle hot level was the when the issues first appear as warning. A lot of the symptons of the engine cooling system issues occur during hot weather. Cooling system from the engine defect worsen not prevented over hot or cooler weather.

• Jan 21, 2024WA
  Engine · Unknown or other
  I will be driving on the freeway, highway in the snow on ice in the summer Wherever, suddenly my engine shuts down. I lose my power steering, my brakes and my safety. I have had my vehicle checked out and nobody can find anything because there are no codes that are being thrown. No dashboard lights…

  I will be driving on the freeway, highway in the snow on ice in the summer Wherever, suddenly my engine shuts down. I lose my power steering, my brakes and my safety. I have had my vehicle checked out and nobody can find anything because there are no codes that are being thrown. No dashboard lights going on nothing to indicate there's an issue. The safety of me my mother who rides with me often my grandchildren are at risk. Most recently it happened during a ice rain we had and I can't push on my brakes and my power steering is gone and my car spins in the middle of the road because I have no control over it. The only thing that I have been able to maybe come up with is something in the engine that was discovered maybe in 2015 something about a PCM I believe. So they did recall 2015 and newer vehicles and left all of us with the 2011 to 2014 vehicles to Ben for ourselves. I am making payments on this vehicle and I want to send it to the junkyard. I can't keep pouring money into it trying to figure out why it just stalls. If this isn't present and safety issue to Chrysler then nothing does. I find it hard to believe a company that makes millions of dollars maybe billions a year cannot find it within themselves to recall the engines in these Chrysler 200 vehicles that are having these issues. With that I'm hoping that it won't one day die on me in the middle of traffic and I get hit possibly killed because it just dies and I have no control over it. As soon as I can pay it off I am dumping this car I will not put it on anyone else it isn't fair to them and frankly it wasn't fair to me buying this used from a dealer and having this issue. Oh by the way sometimes it will start right back up if I put it into neutral while I'm driving and hit the key others it will not sometimes it takes 2 hours for it to start again sometimes 10 minutes. I don't know why it does it frankly I don't care I would just like it fixed. I'm single I don't make a lot of money and it's frustratin

• Nov 16, 2023IN118,000 mi
  Engine

  The contact owns a 2012 Chrysler 200. The contact stated that on five occasions while driving at various speeds, the vehicle stalled. The vehicle was restarted after an hour each time. The vehicle was towed to a dealer however, the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was 118,000.

• Nov 12, 2023CA
  Electrical system · Engine · Power train
  The first time this incident occured I was driving in a residential neighborhood and my horn started randomly honking. Over the past few months the horn will randomly start honking and will continously honk for long periods of time. The horn will blast for miles and there is nothing that I can do…

  The first time this incident occured I was driving in a residential neighborhood and my horn started randomly honking. Over the past few months the horn will randomly start honking and will continously honk for long periods of time. The horn will blast for miles and there is nothing that I can do to make it stop. I have been pulled over because of this and it's terrible driving at night with the horn blaring. The horn does not work regularly anymore. Then my car started shutting off while driving with no warning lights and total loss of anything that is powered (steering, brakes, etc). I have had to pull over on the freeway in unsafe areas, stuck in the middle of intersections with kids in the car also. After shutting off sometimes I am able to start it right away and it will be fine and other times it wont start and after some period of time it will finally start. I replaced the battery and got a new key fob but neither one has fixed these issues. On top of the random horn blaring and car completely shutting off while driving I now have begun having issues with my transmission. It started randomly not shifting while driving causing me to have to pull over and restart the car after about 5 mins. I have had to pull off the freeway to restart my car. The transmission issue was random at first but I haven't been able to drive my car at all because it will NOT shift after 10 MPH. It is automatic with manual option (which I never use) but it will not shift gears in auto mode or manual. The horn blaring is not only embarrassing but the loudness of it is detrimental to a persons hearing. I have read many reports of this particular car having these same issues and the fact that it completey shuts off without warning and loss of power steering,brakes is extremely dangerous especially when traveling on freeways/highways at 70MPH not only for me and my children but the other drivers around me. I have not had it diagnosed or repaired by a mechanic due to the transmission issue.

• Sep 30, 2023FL
  Seats · Unknown or other

  Driver's active headrest deployed while driving. There was no accident or collision of any kind. Just driving and it popped me in the back of the head. It hurt and caused me to swerve, almost caused an accident. There are no lamps or warning lights. I can see a broken plastic clip inside the active headrest.

• Sep 28, 2023IN136,500 mi
  Fuel system, gasoline › Delivery › Fuel pump
  The contact owns a 2012 Chrysler 200. The contact stated while driving 40 MPH, the vehicle lost motive power before stalling. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure has since become a regular occurrence. No warning lights were illuminated.…

  The contact owns a 2012 Chrysler 200. The contact stated while driving 40 MPH, the vehicle lost motive power before stalling. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure has since become a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who had not yet diagnosed the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 136,500.

• Sep 22, 2023IL
  Engine

  Engine keeps overheating with no engine codes I have changed the thermostat the thermostat housing the radiator both fans and the water pump and none of this has fixed the problem the coolant doesn’t cycle from the coolant reservoir regardless of coolant levels are low or depleted. This is going to lead to bigger problems in the engine and the mechanics are out of Awnser as to what is happening.

• Sep 7, 2023CO116,000 mi
  Engine
  The contact owns a 2012 Chrysler 200. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the vehicle was taken to the dealer for the Emissions Recall Campaign: U67. The contact stated that the dealer determined that the…

  The contact owns a 2012 Chrysler 200. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the vehicle was taken to the dealer for the Emissions Recall Campaign: U67. The contact stated that the dealer determined that the check engine warning light failure was an Air Flow Circuit Sensor failure. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 116,000.

• May 23, 2023TX
  Electrical system · Engine · Unknown or other
  car has always ran great no problems. i go to leave house and as soon as i drive maybe 100 ft all the dash lights came on started flashing and chimming. engine also reved up which was crazy i was terrified of rear ending someone. i hit brake but it kept doing it. ive had two different shops run a…

  car has always ran great no problems. i go to leave house and as soon as i drive maybe 100 ft all the dash lights came on started flashing and chimming. engine also reved up which was crazy i was terrified of rear ending someone. i hit brake but it kept doing it. ive had two different shops run a scan and they say too many codes to know. And tell me to take to dealership. i bought car brand new back in 2012. i just need to know what to do now?? the speedometer went to zero and cold hot hand went to c its like the computer wasnt sending messages to the proper places.

• May 18, 2023NM
  Electrical system · Engine · Power train

  Unknown

• Apr 24, 2023NC140,000 mi
  Electrical system › Horn · Fuel system, gasoline
  The contact owns a 2012 Chrysler 200. The contact stated that while driving at an undisclosed speed, the horn inadvertently activated. Additionally, the vehicle lost motive power while driving. The contact coasted to the side of the road and waited to restart the vehicle. The vehicle was taken to…

  The contact owns a 2012 Chrysler 200. The contact stated that while driving at an undisclosed speed, the horn inadvertently activated. Additionally, the vehicle lost motive power while driving. The contact coasted to the side of the road and waited to restart the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the fuel pump relay relocation kit needed to be replaced; however, the mechanic was unable to install the replacement part. Additionally, the mechanic disconnected the horn. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was approximately 140,000.

• Feb 22, 2023MD
  Air bags · Seat belts · Seats
  The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) and 17V640000 (Seats, Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount…

  The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) and 17V640000 (Seats, Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Active Head Rest Inadvertent Deployment

  PE19014Opened Sep 9, 2019Closed Feb 25, 2026
  The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When…

  The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10248517LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10247905ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
• 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10234379ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
• 10234378ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
• 10231753Emissions recal U67 Catalytic Converter Efficiency
• 10230438Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency
• 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10229976Headliner Falling Down - Hard Top Convertible
• 10229945MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension)
• 10229936RBZ Or RHB Radio Software Enhancements
• 10229935RBZ Or RHB Radio Software Enhancements
• 10229899MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder 2 Misfire P0304- Cylinder 4 Misfire P0306- Cylinder 6 Misfire
• 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10228989Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
• 10228975Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
• 10228020Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
• 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
• 10227969Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.
• 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10224894Cam Phasers, Oil Control Valve For Malfunction Indicator Light (MIL) issues related to 2012-2017 3.6L Pentastar engines, please note that there is a new diagnostic procedure available in DealerCONNECT for P-codes in relationship to cam phasers. Please use this new information for trouble shooting of cam phasers and oil control valves for MIL on issues.
• 10224887RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Hands Free Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
• 10224693Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10224676Adaptive Cruise Control Sensor
• 10224637Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / dial separation improves upon names being recognized as phone numbers. Improved sound quality during Bluetooth streaming. Increased iPod and iPhone compatibility. SMS messaging support via Mobile Application Part (MAP) protocol (not all phones support the MAP protocol). Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. Previous button will return the song currently being played to the beginning of the track. AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF.
• 10224063Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)
• 10224057Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)
• 10223855Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
• 10223817Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set: U0140 - Lost Communication With Body Control Module. P0441 - EVAP Purge System Performance. P0420 - Catalyst Efficiency (Bank 1). P0430 - Catalyst Efficiency (Bank 2). P0133 - O2 Sensor 1/1 Slow Response. P0153 - O2 Sensor 2/1 Slow Response. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P113D - O2 Sensor 1/1 Slow Response (High Frequency). P113E - O2 Sensor 2/1 Slow Response (High Frequency). P0108 - Manifold Absolute Pressure Sensor Circuit High. P0606 - Internal Control Processor. P0204 - Fuel Injector 4 Circuit/Open.In addition, the customer may notice the following conditions: 1 - 2 upshift clunk or bump. 4 - 5 upshift clunk or bump. 5 - 6 upshift clunk or bump. 6 - 5 downshift clunk or bump. 6 - 4 downshift clunk or bump. RPM fluctuating or jerking feeling while operating in cruise control. Condition is more noticeable when the vehicle is going up and down grades. A less than desired idle speed after performing a hard braking maneuver.
• 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
• 10223512THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
• 10223028Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
• 10223014Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
• 10221831(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

Every Chrysler 200 model year

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