2013 Chrysler 300C
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chrysler › 300C › 2013
These records cover every 2013 Chrysler 300C. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
35 complaints2 involved a crash6 involved a fire1 injuries
What owners report most
Latest complaints
- Steering
The contact owns a 2013 Chrysler 300C. The contact stated while waiting to make a left turn, the contact veered to the left at 5 MPH, and became aware that the steering wheel was unusually stiff. No warning lights were illuminated. The contact stated that the vehicle was difficult to make tight…
The contact owns a 2013 Chrysler 300C. The contact stated while waiting to make a left turn, the contact veered to the left at 5 MPH, and became aware that the steering wheel was unusually stiff. No warning lights were illuminated. The contact stated that the vehicle was difficult to make tight U-Turns. The vehicle was taken to the dealer, it was not diagnosed or repaired yet. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The approximate failure mileage was 103,000.
- Engine
The contact owns a 2013 Chrysler 300C. The contact stated that the plastic handle on the oil dipstick fractured. Additionally, part of the dipstick was stuck in the tube. The contact was unable to check the oil level. The contact was concerned about a possible fire. The vehicle was taken to the…
The contact owns a 2013 Chrysler 300C. The contact stated that the plastic handle on the oil dipstick fractured. Additionally, part of the dipstick was stuck in the tube. The contact was unable to check the oil level. The contact was concerned about a possible fire. The vehicle was taken to the local dealer but, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 28,412.
- Electrical system
My car caught on fire while driving home. Prior to this incident, three days before fire happened my car kept overheating, but if I was on the freeway car wouldn't overheat. Got home and car would not shut off. My son ran over to the car and told me to disconnect battery cables cuz car was on fire…
My car caught on fire while driving home. Prior to this incident, three days before fire happened my car kept overheating, but if I was on the freeway car wouldn't overheat. Got home and car would not shut off. My son ran over to the car and told me to disconnect battery cables cuz car was on fire and wouldn't shut off. Son opened the hood and saw the fire. He couldn't put it out. Then it just went out by itself. After examining the engine compartment found that the tipm was on fire. Opened tipm fuse box and several relays were melted. Called dealership and they advised calling corporate. I called corporate and it took over a month for them to respond. First they said they were sending out an investigator that never showed up. After 4 phone calls they called me back and stated they wouldn't fix my car. It would cost me to repair the car. My car was on fire while I was driving it. Chrysler says they take any car fires very seriously but I guess mine wasn't serious enough for them. I have been walking for months. My next step will have to be suing chrysler corporation.
- Electrical system · Engine · Power train
TL* the contact owns a 2013 chrysler 300C. The contact stated that the vehicle would move forward even after it was shifted into the park position. In addition, the vehicle would not shut off when the push button ignition was pressed. The contact had to shift back into drive several times and then…
TL* the contact owns a 2013 chrysler 300C. The contact stated that the vehicle would move forward even after it was shifted into the park position. In addition, the vehicle would not shut off when the push button ignition was pressed. The contact had to shift back into drive several times and then park to finally get the engine to shut off. Jeep chrysler dodge RAM fiat of ontario (1202 auto center dr, ontario, ca 91761, (909) 906-7097) stated that the vehicle was not included in a recall. The contact was referred to nhtsa. The manufacturer was not contacted. The failure mileage was unknown.
- Engine
TL* the contact owns a 2013 chrysler 300C. While driving 55 mph, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was able to coast to the side of the road and the contact powered off the engine. The vehicle failed to restart and was towed to the contact's…
TL* the contact owns a 2013 chrysler 300C. While driving 55 mph, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was able to coast to the side of the road and the contact powered off the engine. The vehicle failed to restart and was towed to the contact's residence. The vehicle was later taken to griffin motors inc (located at 1012 holland ave, philadelphia, ms 39350, (601) 656-4244) where it was diagnosed that cylinder number two failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The contact was referred to nhtsa. The approximate failure mileage was 120,000. The vin was not available.
- Electrical system
TL* the contact owns a 2013 chrysler 300C. The contact stated that the heating and air conditioning were malfunctioning and a knocking noise was heard. The failures constantly drained the battery. Mark's casa chrysler jeep (9733 coors blvd nw, albuquerque, nm 87114, (505) 897-8400) replaced the oem…
TL* the contact owns a 2013 chrysler 300C. The contact stated that the heating and air conditioning were malfunctioning and a knocking noise was heard. The failures constantly drained the battery. Mark's casa chrysler jeep (9733 coors blvd nw, albuquerque, nm 87114, (505) 897-8400) replaced the oem hvac re-circulation actuator, but the failure continued less than two years later. The contact felt that the manufacturer had not developed a remedy since the same oem part was being used to repair the vehicle. The vehicle was taken to melloy chrysler dodge jeep RAM (357 emilio lopez rd, los lunas, nm 87031, (888) 854-4533) where it was diagnosed that the hvac re-circulation actuator needed to be replaced again. The manufacturer was notified and provided a case number. The approximate failure mileage was 52,687.
- Fuel/propulsion system
C.e.l came on when car was turned on and when taken to dealership I was told the esim was bad. Cost me $640.00 to replace this module. On a car that has low mileage and isn't that old I would think that this repair IS not normal. I was told had this not been repaired the the fumes would have built up and if I was rear ended then this could have caused an explosion.
- Air bags
TL* takata recall. The contact owned a 2013 chrysler 300C. The contact's vehicle skidded off the road and crashed into some trees. The driver and passenger sides of the vehicle were mangled and the rear axle was twisted. The vehicle was totaled. The contact's spouse, who was driving, was injured…
TL* takata recall. The contact owned a 2013 chrysler 300C. The contact's vehicle skidded off the road and crashed into some trees. The driver and passenger sides of the vehicle were mangled and the rear axle was twisted. The vehicle was totaled. The contact's spouse, who was driving, was injured and transported to the hospital via ambulance. None of the air bags deployed. The vehicle was towed to the salvage yard. The dealer and manufacturer were not contacted. The cause of the failure was not determined. A police report was filed. The failure mileage was 51,000.
- Engine · Fuel/propulsion system · Power train
On more than 20 occasions, while traveling at speeds in excess of 60 mph, the vehicle abruptly 'shuts off'. Everything IS completely off. Engine, powertrain, power steering and power brakes. Sometimes there's a warning light that flashes after the shut down that looks like a reddish orange sideways…
On more than 20 occasions, while traveling at speeds in excess of 60 mph, the vehicle abruptly 'shuts off'. Everything IS completely off. Engine, powertrain, power steering and power brakes. Sometimes there's a warning light that flashes after the shut down that looks like a reddish orange sideways z lighting bolt. The check engine goes on sometimes and other times it does not. When it goes on it sometimes stays on and sometimes it disappears. I've had 2 chrysler dealers and 1 independent mechanic run diagnostics and no one can pinpoint the problem. So far, I've replaced the throttle body, hanged the transmission fluid and pan, and had the fuel system cleaned. I'm being told that 'maybe' it's the fuel pump or the power train control module. The [xxx] has only occurred at highway speeds so far. Thankfully, I've been able to pull off on the shoulder every time. That may because I avoid roads with no shoulders and only drive in the right hand lane. This IS obviously a very dangerous situation and has rendered the vehicle unsafe for highway driving. I've discovered a current chrysler recall, U87 that appears to be exactly my symptoms, but my chrysler dealer could not find a code that proved it. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Air bags
Airbag light on driver dash keeps coming on and dinging indicating something not working properly. chrysler dealer did not know how to fix. Went to other auto repair to get fixed. They replaced driver seatbelt buckle pretensioner deployment control circuit for $551. It occurred while driving in…
Airbag light on driver dash keeps coming on and dinging indicating something not working properly. chrysler dealer did not know how to fix. Went to other auto repair to get fixed. They replaced driver seatbelt buckle pretensioner deployment control circuit for $551. It occurred while driving in all circumstances. Happened a year earlier also and separate auto repair adjusted it but this time they replaced it to be safe.
- Electrical system
TL* the contact owns a 2013 chrysler 300C. The contact stated that the recall notice for nhtsa campaign number: 17v435000(electrical system) was received in june of 2017. After contacting the dealer (crown chrysler, 511 s. Lee hwy, cleveland, tn), the contact was informed that the parts needed to…
TL* the contact owns a 2013 chrysler 300C. The contact stated that the recall notice for nhtsa campaign number: 17v435000(electrical system) was received in june of 2017. After contacting the dealer (crown chrysler, 511 s. Lee hwy, cleveland, tn), the contact was informed that the parts needed to repair the defect were not yet available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Electrical system
I purchased a chrysler 300C few years ago. Was informed of a recall for alternator by mail. the alternator was not available for several months. The alternator goes out few months later causing car to blink all sensors and power goes away. Took it in still no recall part available. Dealership puts…
I purchased a chrysler 300C few years ago. Was informed of a recall for alternator by mail. the alternator was not available for several months. The alternator goes out few months later causing car to blink all sensors and power goes away. Took it in still no recall part available. Dealership puts in same alternator to get me by. months later same issue occurs. They replace again with recall part. car still blinking n now stuck in first gear something it wasn't doing when brought in. I believe the alternator IS the cause of other components faling..now they want to charge me for those parts. I'm furious because car IS now worse than before . I believe this issue should have been resolved and fixed at no charge under recall. Please help me with this problem I avoided due to unavailable recall parts
- Electrical system
Trunk randomly pops open when car IS stationary and when in motion. Can hear a clicking sound
- Electrical system
TL* the contact owns a 2013 chrysler 300C. While driving 35 mph, a burning odor was detected and all the warning indicators illuminated on the instrument panel. Also, the vehicle stalled and was unable to be restarted. Franklin chrysler dodge jeep RAM (1124 murfreesboro rd, franklin, tn 37064…
TL* the contact owns a 2013 chrysler 300C. While driving 35 mph, a burning odor was detected and all the warning indicators illuminated on the instrument panel. Also, the vehicle stalled and was unable to be restarted. Franklin chrysler dodge jeep RAM (1124 murfreesboro rd, franklin, tn 37064, (615) 614-8243) was called and referred the contact to chrysler's customer care. The vehicle was included in nhtsa campaign number: 17v435000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
- Electrical system
TL* the contact owns a 2013 chrysler 300C. The contact stated that nhtsa campaign number: 17v435000 (electrical system) exceeded a reasonable amount of time for repair. The dealer (phillips chrysler jeep dodge RAM, 3440 s pine ave, ocala, fl 34471) stated that the parts were unavailable for the…
TL* the contact owns a 2013 chrysler 300C. The contact stated that nhtsa campaign number: 17v435000 (electrical system) exceeded a reasonable amount of time for repair. The dealer (phillips chrysler jeep dodge RAM, 3440 s pine ave, ocala, fl 34471) stated that the parts were unavailable for the repair. The manufacturer was also contacted and confirmed that the parts were unavailable for the repair. The contact had not experienced a failure. Parts distribution disconnect.
- Electrical system
TL* the contact owns a 2013 chrysler 300C. The contact received notification of nhtsa campaign number: 17v435000 (electrical system). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not…
TL* the contact owns a 2013 chrysler 300C. The contact received notification of nhtsa campaign number: 17v435000 (electrical system). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. *Tt *tr
- Electrical system
TL* the contact owns a 2013 chrysler 300C. The contact received a recall notification for nhtsa campaign number: 17v435000 (electrical system) regarding the alternator. The contact stated that the remedy and repair part had not been supplied from the manufacturer to the dealer (liberty chrysler…
TL* the contact owns a 2013 chrysler 300C. The contact received a recall notification for nhtsa campaign number: 17v435000 (electrical system) regarding the alternator. The contact stated that the remedy and repair part had not been supplied from the manufacturer to the dealer (liberty chrysler dodge jeep RAM, 750 w oglethorpe hwy, hinesville, ga 31313, (912) 876-5129). In addition, the ABS and traction control warning indicators randomly kept flashing for months. Also, while driving the vehicle, smoke appeared under the hood without warning. The vehicle was unable to be driven. The manufacturer was notified. The failure mileage was not available. Vin tool confirms parts not available.
- Electrical system
My engine started to make strange sounds when pulling into a parking lot. when I came back out, there was smoke coming out from under the hood. I quickly drove it to another parking lot where the engine just quit working all together. there was no power in the system. I had to get a tow truck…
My engine started to make strange sounds when pulling into a parking lot. when I came back out, there was smoke coming out from under the hood. I quickly drove it to another parking lot where the engine just quit working all together. there was no power in the system. I had to get a tow truck take it to a automotive garage where they replaced the alternator and the battery, which was fairly new, with a new one because it wouldn't hold a charge. . I'm glad I wasn't driving the car when it quit. The total bill was a little over $850 for the tow, alternator, battery and labor. IS this covered under the warranty?
- Electrical system
Car lost all power while driving. Stuck in the middle of an intersection.everything was locked up. Stranded for 2 hours waiting for aaa. I know there IS a recall on the alternator. We took the car to oliver c joseph chrysler in belleville, il. they say - they don't have the parts. they can order…
Car lost all power while driving. Stuck in the middle of an intersection.everything was locked up. Stranded for 2 hours waiting for aaa. I know there IS a recall on the alternator. We took the car to oliver c joseph chrysler in belleville, il. they say - they don't have the parts. they can order the partsbut we will have to pay for the repair and wait to get reimbursed by chrysler. at least $850 in repairs. I can't pay $850! Why should I have to if this IS a recall. the dealer confirms this was an alternator fire. I need chrysler to fix my car.
- Electrical system
TL* the contact owns a 2013 chrysler 300C. The contact received notification of nhtsa campaign number: 17v435000 (electrical system); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount time for the recall repair. While…
TL* the contact owns a 2013 chrysler 300C. The contact received notification of nhtsa campaign number: 17v435000 (electrical system); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount time for the recall repair. While driving approximately 40 mph, the battery safe mode caused the battery to die and the vehicle to stall. The contact had the vehicle towed to heritage chrysler dodge jeep RAM parkville (9219 hardford road, baltimore, md 21234; 855-979-5863) where it was diagnosed that the alternator needed to be replaced. The vehicle was repaired at the expense of the contact because there was no remedy available under the recall. The manufacturer was made aware of the failure and opened a case regarding the reimbursement for the alternator replacement. The case number was unknown. The approximate failure mileage was 82,820.
- Vehicle speed control
Adaptive cruise control works part of the time and will not work part of the time. the first few times it happened, it would start working after I turned the engine off and restarted it. lately it will be off for several days and then work a few days before going off again. after checking the…
Adaptive cruise control works part of the time and will not work part of the time. the first few times it happened, it would start working after I turned the engine off and restarted it. lately it will be off for several days and then work a few days before going off again. after checking the internet for solutions, I found none but found literally hundreds of people that have the same problem. I feel this IS a safety problem because it causes unintentional speeding. in addition, the adaptive cruise control prevents the car from getting too close to the vehicle in front of you. after getting used to this feature, I find myself getting too close to other cars when the adaptive cruise control IS not working. this IS the situation when the vehicle IS moving.
- Air bags · Unknown or other
Takata recall I have received 2 notices in the mail about 2 recalls on my car. I have not received any other information and it appears that the alternator to be replaced still no parts are available ...with no expected date available. The same with the airbags. I have registered both recalls on line and am waiting for more information.
- Electrical system
My wife was coming home from work and she said the radio turned off on its own and wouldn't go back on. Then she said she began to smell a "burning smell" of like plastic or brakes. She then said that the car began to smoke from under the hood, luckily my wife works 5 miles away from home. I told…
My wife was coming home from work and she said the radio turned off on its own and wouldn't go back on. Then she said she began to smell a "burning smell" of like plastic or brakes. She then said that the car began to smoke from under the hood, luckily my wife works 5 miles away from home. I told her to immediately turn the car off to prevent anything else from happening. I could still smell the burning of what I later found out was the alternator. I went on the internet to check for recalls and was surprised to find out that there was but only on the V6 engine models but apparently with the same exact issues. I discovered in another website that there IS many complaints on my same car model from other owners as well. Our car only has 49K miles and did not cost us cheap at 45,000. Chrysler out to be ashamed for not posting these serious electrical complaints. My whole family has been chrysler for over 45 years since the days of plymouth. Perhaps its time to change. Please do not wait till someone ends up getting hurt or even killed over this serious matter that can make vehicle catch-on fire.
- Electrical system · Service brakes · Steering
I was in a car accident in july . My car was towed to chrysler in alex va my car was diagnosed correctly the car stalled was smoking steering brakes air bag all were issues. Dealer had my car 7/29-9/6.my car steering wheel was tight driving I report it to the dealer verbally by email with no…
I was in a car accident in july . My car was towed to chrysler in alex va my car was diagnosed correctly the car stalled was smoking steering brakes air bag all were issues. Dealer had my car 7/29-9/6.my car steering wheel was tight driving I report it to the dealer verbally by email with no response. Two weeks after receiving my car back it safe battery mode light came on and broke down I received a jump start twice to restart my car. I slowly drove of apply little pressure to the brakes the safe battery mode light light came on brake ABS light emergency brake light engine light other warning lights I had to controll the steering will trying to apply brakes to drive with was difficult while the dash IS blanking orange and on and off. I stop the car had it towed to chrysler dealership to learn when calling a 1800 number my car was on a recall list for alternator. I contact chrysler customer care to resolve the recall told there IS no resolution for this recall. I informed of my fears of safety and asked for a solution to at least received a loaner car until the recall solution in 2018 would take place for repairs. I was yelled at hung up on for asking for a replacement resolution and told to had the same recall part place in my car and pay for it and submit the receipt to chrysler for refund. I informed chrysler I don't feel safe and fearful of doing this due to my experience and no safe way to ensure that this would not cause a fire another loss of power and causes a accident. I was told by chrysler customer care each time I called that my only option IS to replace the alternator with another alternator that IS on recall or wait until chrysler make the recall solution which the new part will be available in 2018 I would have to let the car sit unresolved and not repaired. I feel forced into this option by chrysler and the dealership auto service manger mike
- Electrical system
TL* the contact owns a 2013 chrysler 300C. The contact stated that the vehicle was not operable when shifted into the start position. The contact stated that the failure occurred on numerous occasions for over a year. The vehicle was taken to indian trail chrysler jeep dodge (5501 w hwy, monroe…
TL* the contact owns a 2013 chrysler 300C. The contact stated that the vehicle was not operable when shifted into the start position. The contact stated that the failure occurred on numerous occasions for over a year. The vehicle was taken to indian trail chrysler jeep dodge (5501 w hwy, monroe, nc) where it was diagnosed that the battery was defective and needed to be replaced. The vehicle was repaired, but the failure recurred. The contact received notification of nhtsa campaign number: 17v435000 (electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The same dealer was contacted and confirmed that the parts would not be available until january or february of 2018. The manufacturer was not made aware of the issue. The failure mileage was 18,644. Vin tool confirms parts not available....updated 11/15/17 *bf consumer stated problem started after an oil change on 9/15/2016. The car would not crank alot. Updated 7/19/18*jb *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248517LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10239957Water Quality When Mixed With Engine Coolant
- 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
- 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
- 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10229857Transmission Shift Enhancements - Adaptation Drive Learn Procedure
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10229178Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10228989Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
- 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- 10227969Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.
- 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10224894Cam Phasers, Oil Control Valve For Malfunction Indicator Light (MIL) issues related to 2012-2017 3.6L Pentastar engines, please note that there is a new diagnostic procedure available in DealerCONNECT for P-codes in relationship to cam phasers. Please use this new information for trouble shooting of cam phasers and oil control valves for MIL on issues.
- 10224887RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Hands Free Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
- 10224693Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10224676Adaptive Cruise Control Sensor
- 10223855Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10223028Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
- 10221594Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
- 10221558Sun Sensor Multi zone Auto Climate Control systems. Left and right outlet temperatures do not match when system is in "sync" . Occupants will experience being cold ( winter time), on either passenger or driver side, even though the temperature setting is the same. Root cause: Suspect sun senors ( PN 55111274AA and 55111275AA). THERE WILL BE NO DTC FOR THE SUN SENSOR active or stored. The issue is diagnosed by using an INCANDESCENT (not LED) shop lamp. Shine the shop lamp on the left side of the sensor, then on the right side of the sensor, while monitoring sensor output with STARSCAN. The reading should change from 0 (or near zero) to about 20 to 40. The important thing is that the left and right readings are the same, and that they change when the lamp is shone on it.
- 10221512Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10221192Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.
- 10221150Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 102210358 Speed Transmission Shift Adaptation, Drive Learn Procedure This bulletin involves performing a Transmission Adaptation Learn procedure based on a subjective shift quality rating evaluation.The adaptation drive learn procedure must be performed on all 8-speed transmissions when the transmission is repaired/replaced and/or the Valve Body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations.
- 10220645Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10219830Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
- 10219780RES / RHA / REB radio that supports Bluetooth and Hands-Free
Every Chrysler 300C model year
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