2002 Chrysler Lhs

Owner complaints

What owners report most

1. Electrical system1
2. Seat belts1
3. Suspension1

Latest complaints

• May 6, 2009NE
  Electrical system
  I purchased a chrysler pacifica brand new with in the first 6 months the thing died out while driving down the parking lot everything locked up and I was unable to steer but I stopped by putting on the emergency brake !! Then the next thing IS my headlight and brakelights keep going out. I put new…

  I purchased a chrysler pacifica brand new with in the first 6 months the thing died out while driving down the parking lot everything locked up and I was unable to steer but I stopped by putting on the emergency brake !! Then the next thing IS my headlight and brakelights keep going out. I put new bulbs in and in a day or two they are out again, I have put in shop. They said they can't find anything wrong but now it IS worse. I can adjust the seats mirrors and the windows work but seems like when radio IS off no heating fan blowing r don't at all too !!!! I bought the vehicle back to the dealer and was informed the warranty has expired and to diagnose it will be $550. I said,"no I have extended warranty and it IS covered", I have had problems with this car since I bought it at first you were nice now you keep giving me a hard time and say it IS all in my head. power steering works at times but it IS too hard to turn when it doesn't work and IS unsafe !!! They won't help me out so im complaining now more then ever since I almost wrecked due to the steering and lights not working !!!!!! faulty electrical system !!! *Tr

• Jan 9, 2004WI29,440 mi
  Suspension › Front › Macpherson strut

  The front driver's side strut was bent. the top of the tire went in and the base of the tire malfunctioned. *ak the consumer slid on an icey patch on to a dry road service. *sc *jb

• May 14, 2003MI
  Seat belts › Front

  The driver's seat belt locked up without warning. *jb

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Throttle control failure

  PE03010Opened Feb 27, 2003Closed Sep 2, 2003
  Based on the low failure rate, the absence of failures over the past year, the absence of injuries, and odi's field investigation of incident vehicles, a safety-related defect trend has not been identified at this time.accordingly, this investigation IS closed.the closing of this investigation does not constitute a…

  Based on the low failure rate, the absence of failures over the past year, the absence of injuries, and odi's field investigation of incident vehicles, a safety-related defect trend has not been identified at this time.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency will take further action if warranted by the circumstances. See attached report for additional information.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10229256KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
• 10221686KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
• 10220489Valve Body. These may cause over drive cycling.
• 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 1021645482212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
• 10191460Valve Body. These may cause over drive cycling.
• 10175743Disinfectant Solution Recommended for COVID-19
• 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10130081Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.
• 1013008005182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
• 10130079Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
• 10129047Warranty Operations Newsletter Updates from Warranty Operations
• 10129046Warranty Operations Newsletter Updates from Warranty Operations
• 10129045CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.
• 101290441NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
• 10129043Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
• 10129042Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
• 10129041P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.
• 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
• 10121832Wiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019A$ or WBF00019A$ 05012611A$ = WB000021A$ or WBF00021A$ 05102881A$ = WBRW0011A$
• 10021239Powertrain control module initialization.
• 10013731Powertrain control module initialization.
• 10009729Air conditioner and heater performance.
• 10007922Interior front door handle/bezel replacement.
• 10005587Short duration cold engine start-up ticking like sound. This bulletin applies to vehicles built prior to march 31, 2003.
• 10005297Short duration cold engine start-up ticking like sound.
• 10005289Flash-rough idle.
• 10003413Headlamp/instrument panel illumination. 2004 models included.
• 10002403Sag or rattle at rear of headliner.
• 10002279Engine stumble and/or misfire - malfunction indicator lamp illumination.
• 10001526Erroneous malfunction indicator lamp (mil) illumination - erroneous diagnostic trouble codes (dtc).
• 10000911Wind noise from sunroof or b-pillar while driving.
• 10000905Fuel tank slow to fill. Including my2004.
• 10000901Squeaking sound from rear strut(s).
• 10000329Delayed transaxle engagement after initial start up.

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