2008 Dodge Journey

Owner complaints

What owners report most

1. Electrical system6
2. Exterior lighting2
3. Wheels2
4. Service brakes1
5. Visibility/wiper1

Latest complaints

• Apr 3, 2021UT105,000 mi
  Electrical system · Exterior lighting · Visibility/wiper
  We were driving on a city street and suddenly the electrical went crazy. the horn started going off repeatedly, the wipers turned on and wouldn't shut off, the wiper fluid kept spraying, the blinker lights kept blinking, and it continued even after we turned off the car. I was in the middle of…

  We were driving on a city street and suddenly the electrical went crazy. the horn started going off repeatedly, the wipers turned on and wouldn't shut off, the wiper fluid kept spraying, the blinker lights kept blinking, and it continued even after we turned off the car. I was in the middle of driving and couldn't see anything because of the windshield fluid's constant spraying and could have easily gotten into a wreck if there were other cars around. the only way to stop it was to disconnect the battery. if I had been on the freeway, it could have ended very badly. it was most likely a faulty tipm after researching and finding multiple complaints from other people with the same issue. this has been recalled on others vehicles but not on this specific model, which I'm not understanding why that IS the case, since it seems to be just as dangerous in our model as the ones they recalled.

• Aug 8, 2018VA
  Electrical system · Exterior lighting · Service brakes
  A short in the drivers door wiring harness causes head lights to flash, turn signals to fail to operate, speedometer failure, cruise control failure, and warning lights to flash. It also feels like ABS IS disabled. This problem occurs at random while driving. Vehicle has been taken to dealership…

  A short in the drivers door wiring harness causes head lights to flash, turn signals to fail to operate, speedometer failure, cruise control failure, and warning lights to flash. It also feels like ABS IS disabled. This problem occurs at random while driving. Vehicle has been taken to dealership and diagnosed and the problem confirmed by technicians. The estimated repair cost IS over $900 and the parts needed for the repair IS on national backorder for at least three weeks. This problem occurs with numerous model years of the dodge journey. I have experienced this problem repeatedly both while vehicle IS stationary and while operating on streets and highways. The only remedy IS to pull over and repeatedly turn the vehicle on and off as well as opening and closing the door on the driver side. This becomes extremely hazardous on the highway as there IS no way to utilize the safety signals and opening and closing the drivers door create a hazard to ot her vehicles on the highway. I need a copy of the

• Jan 4, 2016MI106,000 mi
  Wheels

  Goodyear assurance tires, 225 70r16, set of four, approximately less than 5,000 miles. at 70 mph on expressway, entire outer sidewall blew out, leaving tread and inner sidewall intact. This IS on my 87 year old mother's vehicle, but fortunately I was driving and the tire was on the rear of the car. This was on a dry highway, normal driving and conditions.

• Jul 16, 2015IL91,000 mi
  Electrical system
  TL* the contact owns a 2008 dodge journey. The contact stated that the key became stuck in the ignition and the vehicle failed to shut off until the battery was removed. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed for…

  TL* the contact owns a 2008 dodge journey. The contact stated that the key became stuck in the ignition and the vehicle failed to shut off until the battery was removed. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed for recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The approximate failure mileage was 91,000.

• May 14, 2015VA
  Electrical system
  TL* the contact owns a 2008 dodge journey. The contact stated that the recall notice for nhtsa campaign number: 11v139000 (electrical system) was received in june of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to…

  TL* the contact owns a 2008 dodge journey. The contact stated that the recall notice for nhtsa campaign number: 11v139000 (electrical system) was received in june of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The vin was unavailable. The contact had not experienced a failure.

• Jan 26, 2015MO
  Electrical system

  TL* the contact owns a 2009 dodge journey. The contact received a notification for nhtsa campaign ID number: 11v139000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

• Apr 15, 2013MI55,000 mi
  Wheels

  TL* the contact owns a 2008 dodge journey. The contact stated that he touched the valve and the tire deflated. The vehicle was taken to the dealer for inspection and they stated that the valve corroded and needed to be replaced. The vehicle was repaired. The manufacturer was notified but provided no assistance. The failure mileage was 55,000. The vin was unavailable.

• Jun 26, 2012KS59,000 mi
  Electrical system

  TL* the contact owns a 2008 dodge journey. The contact stated that the vehicle would not start. The vehicle was towed to a dealer for a diagnosis and it was discovered that the wireless ignition needed to be replaced. The manufacturer was notified, but offered no assistance. The vehicle was repaired. The failure and current mileages were 59,000.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Air Bag Non-Deployment/Engine Stall

  RQ14002Opened Jun 16, 2014Closed Mar 2, 2015Recall 14V373000
  In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine…

  In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10229181Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
• 10223854Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].
• 10223602Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
• 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
• 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
• 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10218307Flash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: A complete loss of UConnect operation. A complete loss of Voice Recognition functionality
• 10191460Valve Body. These may cause over drive cycling.
• 10177457THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
• 10176475CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable including part number to FCA Redacted Content; please include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.
• 10175743Disinfectant Solution Recommended for COVID-19
• 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10166537RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
• 10141321Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection.
• 10140258Flash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: A complete loss of UConnect operation. A complete loss of Voice Recognition functionality
• 10139985Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10139978Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10136936Part Description: Wireless Ignition Node Receiver. Issue Description: Wireless Ignition Node Receiver part number 05026875AE is no longer available. The following kits are available as replacements.~ 68241059AA kit for Journey (JC) and Dodge (RT) 3 button FOB.~ 68241066AA kit for Chrysler (RT) 6 button FOB.~ 68241069AA kit for Dodge (RT) 6 button FOB.~ 68241070AA kit for Chrysler (RT) 3 button FOB.~ 68241076AA kit for Dodge (RT) 5 button FOB.
• 10136933Part Description: Short Runner Valve (Actuator) Issue Description: Issue 1~ JC,JS '08-09MY 3.5L only~ Caution - Do not replace the intake manifold for a short runner valve (SRV) fault (P1004 / P2008 / P2016 / P2017) or for a manifold tuning valve (MTV) fault (P1005 / P2077 / P2078). Instead follow the service procedure to investigate P codes associated with diagnosis of the SRV or MTV, then cycle the actuator using a diagnostic tool and verify that the PWM output is 50 (+ 2%) de-energized and 80 (+ 2 %) energized. If no problems observed, then idle the vehicle and verify the correct PWM output (50 + 2% PWM). Replace the actuator if you do not get the desired output. Issue 2~ If the SRV actuator or intake manifold is being replaced for a P1004 Short Runner Valve Performance fault code and the vehicle was built prior to 2/5/07 , technicians must complete the module reflash and verification test per TSB 18-003-07 REV. A to ensure the parts need to be replaced. Please reference TSB 18-003-07 REV. A for specific details on the procedure.
• 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
• 10121927NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

Every Dodge Journey model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.