Jayco, Inc. (Jayco) is recalling certain 2023-2025 Entegra Coach Anthem and Cornerstone motorhomes. The steering gear may have foreign material inside the gear that could build pressure within the system, resulting in a loss of power steering assist.
Risk and remedy
Risk
A sudden loss of power steering assist can increase the risk of a crash.
Remedy
Dealers will remove and replace the steering gear, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Shyft Group 24V-052.
Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle…
Risk and remedy
Risk
A loose or detached seat assembly increases the risk of injury.
Remedy
Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Entegra Coach (Entegra) is recalling certain model year 2008 and 2010-2011 Aspire and Anthem motorhomes, 2008 and 2010 Cornerstone motorhomes, 2008 Emblem and Alante motorhomes, and 2009-2011 Insignia motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double aElectric Steps. These steps use a bolt to attach the fan gear…
Risk and remedy
Risk
Unstable entry and exit steps increase the risk of injury.
Remedy
Entegra will notify owners, and dealers will install a retainer bracket on the double step assemblies. On the trip step assemblies, the Coachstep linkage Assembly will be replaced and a retainer bracket will be installed. The manufacturer has not yet provided a notification schedule. Owners may contact Entegra customer service at 1-800-945-4787, or Lippert customer service at 1-574-537-8900. Entegra's number for this recall is 9903275.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11003148SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp battery fault. Instructions to inspect and add larger battery cables.
11001456TSB (Technical Service Bulletin) Network Device Software Update Instructions for Camera Control Interface.
10252973Customer communication about a pending battery firmware update. Its purpose is to alert customers outside our "over the air" coverage area, that we may need to contact them for the firmware update to complete.
10252972Update to motor replacement customers regarding the technician visit and expectations.
10252971Battery best practices document. This information has been added to our general owner's manual as well. Indicates the best practice for charging a new EV battery, specific to the Ryvid Anthem.
10252970Motor replacement bulletin for a small number of customers with a possible motor defect. This bulletin explains the defect and remedy. All of the units in question have been repaired.
10252969Battery reset instructions. Providing the customer with instructions should the Anthem fail to power on after being charged. This process requires no tools and takes less than 5 minutes.
10252389Standard Repair Procedure (SRP) Instructions on how to replace the plywood decking on the roof assembly. Repair may be necessary if there are roof cracks which creates a potential for a leak.
10251497Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.
10250506Standard Repair Procedure (SRP) If Vanity, Kitchen, and Dinette slide outs need to be loosened for alignment. Instructions on how to adjust slide system. Craig Welding System.
10249400Standard Repair Procedure (SRP) for how to properly wire the Keyless Entry Programming Switch.
10237222INC (Informational Communication) Regarding Pairing and programming key fobs.
10236012Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
10234630Standard Repair Instruction (SRP) on how to replace rain sensor for windshield wipers.
10232730Informational communication (inc) instructions for setting inverter/charger values on vegatouch
10232089Standard Repair Procedure- Instruction on how to properly connect Bergstrom actuators. : HVAC System functionality may not operate correctly if the Bergstrom Harness Actuator Connectors are not connected or connected to the wrong actuator.
10232087Information Communication - Understanding the start-up procedure.
10225729Standard repair procedure: Shower enclosure and shower door installation instructions.
10211966Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
10211964Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS
10209505False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness. Instruction for diode installation for park brake ground wire.
10209502(INC) Informational communication on when To Sanitize The Fresh Water System.
10195192TSB Order form.
10180148Informational Communication - how to program keyless entry access code & keypad button function for the Trimark keyless entry system.
10176436Steps to find and correct air noise from or around the PTL entrance doors on motorhomes.
10172533Informational Communication - How to address: "NO VIDEO DETECTED" when noted on camera monitor screen. Camera, cable, or HDCMM port failed Hard reset on HDCMM
10165143Baggage doors may leaking due to incorrect O-ring installed in handle
Every Entegra Anthem model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.