2017 Entegra Anthem
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Entegra › Anthem › 2017
These records cover every 2017 Entegra Anthem. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2017 Entegra Anthem. Newest first.
Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective…
Risk and remedy
Risk
Without the required reflectors, the motorhome may be less visible to other drivers, increasing the risk of a crash.
Remedy
Entegra will notify owners, and dealers will install compliant reflectors, free of charge. The recall began on January 2, 2018. Owners may contact Entegra customer service at 1-800-945-4787. Entegra's number for this recall is 9903363.
Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Risk and remedy
Risk
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy
Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
Entegra Coach (Entegra) is recalling certain model year 2017 Aspire, Anthem, Cornerstone, and Insignia motorhomes manufactured April 15, 2016, to October 25, 2016 and built on Spartan Motors chassis. The throttle circuit wires on the affected vehicles may not have been be twisted to cancel out electromagnetic interference, and as a result, interference may…
Risk and remedy
Risk
Unintended deceleration or acceleration can increase the risk of a crash.
Remedy
Entegra has notified owners, and Spartan service centers will install an overlay harness with twisted wires, free of charge. The recall began on November 29, 2016. Owners may contact Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
Entegra Coach (Entegra) is recalling certain model year 2016-2017 Cornerstone and Anthem motorhomes manufactured April 7, 2015, to August 18, 2016. The affected vehicles are equipped with a Tempurpedic Sealy Mattress that may burn quickly when on fire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Risk and remedy
Risk
If the mattress burns quickly, a vehicle occupant may not have enough time to exit the vehicle in the event of a fire, increasing the risk of injury.
Remedy
Entegra will notify owners, and dealers will replace the Tempurpedic Sealy Mattress with a Sleep Number Mattress, free of charge. The recall began on November 3, 2016. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903329.
Owner complaints
1 complaints
Latest complaints
- Exterior lighting
Note: this defect applies to all 2017 and 2017 entegra anthem motorhomes. this vehicle IS missing all required reflectors. there are no rear reflex reflectors, no rear side reflex reflectors, intermediate side reflex reflectors, or front side reflex reflectors. additionally, the intermediate…
Note: this defect applies to all 2017 and 2017 entegra anthem motorhomes. this vehicle IS missing all required reflectors. there are no rear reflex reflectors, no rear side reflex reflectors, intermediate side reflex reflectors, or front side reflex reflectors. additionally, the intermediate side marker light IS not located at or near the midpoint between front and rear side markers, but instead IS mounted over the rear axle. additionally, the c-shaped daytime running light can exceed the 1.067m mounting height when aired up for travel, and the drl was not deactivated as required with the headlamp switch in any on position.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11003148SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp battery fault. Instructions to inspect and add larger battery cables.
- 10252973Customer communication about a pending battery firmware update. Its purpose is to alert customers outside our "over the air" coverage area, that we may need to contact them for the firmware update to complete.
- 10252972Update to motor replacement customers regarding the technician visit and expectations.
- 10252971Battery best practices document. This information has been added to our general owner's manual as well. Indicates the best practice for charging a new EV battery, specific to the Ryvid Anthem.
- 10252970Motor replacement bulletin for a small number of customers with a possible motor defect. This bulletin explains the defect and remedy. All of the units in question have been repaired.
- 10252969Battery reset instructions. Providing the customer with instructions should the Anthem fail to power on after being charged. This process requires no tools and takes less than 5 minutes.
- 10251497Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.
- 10250506Standard Repair Procedure (SRP) If Vanity, Kitchen, and Dinette slide outs need to be loosened for alignment. Instructions on how to adjust slide system. Craig Welding System.
- 10237222INC (Informational Communication) Regarding Pairing and programming key fobs.
- 10236012Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
- 10225729Standard repair procedure: Shower enclosure and shower door installation instructions.
- 10219658Standard repair procedure (SRP) - Filon roof damage repair instructions.
- 10211966Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
- 10211964Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS
- 10211963Instructions for programming and replacing dry contact module for awning.
- 10209505False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness. Instruction for diode installation for park brake ground wire.
- 10209502(INC) Informational communication on when To Sanitize The Fresh Water System.
- 10202023Rvc bridge; inverter locations
- 10195202Installation of a cover for each vanity slide out motor to prevent water penetration.
- 10195201Cover for vanity slide out motors.
- 10195200Installation of a cover for each vanity slide out motor to prevent water penetration.
- 10195199Installation of a cover for each vanity slide out motor to prevent water penetration.
- 10195192TSB Order form.
- 10180148Informational Communication - how to program keyless entry access code & keypad button function for the Trimark keyless entry system.
- 10177431Informational Communication - Precaution regarding protection of the coated Screws used in the Thetford macerator pump assembly
- 10177430Informational Communication Notice (INC) How to reset Firefly communication system for HVAC
- 10177429Informational Communication Notice (INC) Instructions how to reset a GFCI
- 10176436Steps to find and correct air noise from or around the PTL entrance doors on motorhomes.
- 10172790Information Communication: Whole house and refrigerator fresh Water Filter and cartridges - replacement information.
- 10172768Standard Repair Procedure - Electric Cargo Door Lock Actuator jams and prevents the door from opening.
- 10172629Informational Communication - How to locate the date code on the power hose and shore cord reel.
- 10172533Informational Communication - How to address: "NO VIDEO DETECTED" when noted on camera monitor screen. Camera, cable, or HDCMM port failed Hard reset on HDCMM
- 10165143Baggage doors may leaking due to incorrect O-ring installed in handle
- 10160158Instructions revised for TSB 19-018 already posted - Sealing of Blind Spot Monitor
- 10124227Exhaust tip, may be positioned to allow heat damaged to the mud flap. A product upgrade ( new flattened style exhaust tip ) is available and mud flap will be replaced at no charge when exhibiting heat damage.
- 10123316Install add on harness to filter out the transient voltage spike from wipers to protect the blind spot system sensors down both sides of the coach - system was resetting with each pass of the wiper.
- 10123314Engine door actuator harness plugs may have incorrect pin styles ( female instead of male) - Acutator would not perform properly. Installation of new adapter harness when incorrect is found.
Every Entegra Anthem model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.