2019 Entegra Anthem
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Entegra › Anthem › 2019
These records cover every 2019 Entegra Anthem. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2019 Entegra Anthem. Newest first.
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Risk and remedy
Risk
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021. Owners may contact Entegra Coach customer service at 1-800-517-9137.
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Risk and remedy
Risk
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Risk and remedy
Risk
A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
Remedy
Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.
Entegra Coach (Entegra) is recalling certain 2019 Entegra Aspire, Anthem and Insignia motorhomes built on a Spartan Motors chassis. The park brake systems may not prevent the vehicles from moving unintentionally if parked on a grade. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121…
Risk and remedy
Risk
Unintentional vehicle movement can increase the risk of a crash.
Remedy
Spartan will notify owners, and Spartan Service Centers will replace the rear brake chambers, free of charge. The recall began September 11, 2018. Owners may contact Spartan customer service at 1-855-589-9836 or Entegra customer service at 1-800-517-9137.
Entegra Coach (Entegra) is recalling certain 2019 Entegra Anthem, Aspire, Cornerstone and Insignia motorhomes. The affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open during transit.
Risk and remedy
Risk
If the door opens during transit, it can increase the risk of injury or a crash.
Remedy
Entegra has notified owners, and dealers will adjust the door latch rod, free of charge. The recall began October 15, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903409.
Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Risk and remedy
Risk
An overloaded vehicle has an increased risk of a crash.
Remedy
Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405.
Owner complaints
4 complaints
What owners report most
Latest complaints
- Structure › Body · Unknown or other
The rear bathroom window, on the left side (driver’s side), separated and fell off the coach. The incident was not observed in real time but discovered after a stop at an RV park. The window fell off somewhere along a busy Interstate. This is a potential hazardous if not life threatening condition.…
The rear bathroom window, on the left side (driver’s side), separated and fell off the coach. The incident was not observed in real time but discovered after a stop at an RV park. The window fell off somewhere along a busy Interstate. This is a potential hazardous if not life threatening condition. There is a recall for these windows (NHTSA Campaign Number: 21V529000), but apparently my coach was manufactured before the manufacturer complete day. Below is the details on that particular window: WINDOW,18X24 7690 BLK Lippert Components (LCI) part number of V000512571 As you might expect I am terrified that another window might separate and damage another vehicle, or worse cause serious injury or death to unsuspecting motorist. I have never reported a an incident with the NHTSA but would think that this occurrence would raise some serious alarm bells with whoever reviews this submission.
- Lane departure › Blind spot detection
Blind spot warning is supposed to detect a vehicle at the rear bumper to the front of the motorhome. There are 3 units on each side of my motorhome, rear/middle/front. It detects a vehicle at the front quarter of the motorhome only. I have contacted Entegra for 6 months now with no results.…
Blind spot warning is supposed to detect a vehicle at the rear bumper to the front of the motorhome. There are 3 units on each side of my motorhome, rear/middle/front. It detects a vehicle at the front quarter of the motorhome only. I have contacted Entegra for 6 months now with no results. Questioning other owners and many say they do not work properly but pay no attention to them. I use these warning lights and have been in near accidents at least four times already! I am very concerned because if I do get in an accident due to this system not working properly I would be at fault. This system is very important especially when driving at night or at dusk when some vehicles do not have their headlights on yet. If a vehicle is detected, having traveled nearly three quarters of the way thru your vehicle, and you indicate that your changing lanes then its to late. ACCIDENT!!!!!
- Fuel system, diesel
The contact owns a 2019 Entegra Anthem. The contact received notification of NHTSA Campaign Number: 21E032000 (Fuel System, Diesel). The contact stated that the dealer was made aware of the recall but informed the contact that they were unable to perform recall repairs on motorhomes. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Engine
The DEF sensor head failed leaving my 45 foot RV stranded on the side of the interstate with my wife and kids inside.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11003148SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp battery fault. Instructions to inspect and add larger battery cables.
- 10252973Customer communication about a pending battery firmware update. Its purpose is to alert customers outside our "over the air" coverage area, that we may need to contact them for the firmware update to complete.
- 10252972Update to motor replacement customers regarding the technician visit and expectations.
- 10252971Battery best practices document. This information has been added to our general owner's manual as well. Indicates the best practice for charging a new EV battery, specific to the Ryvid Anthem.
- 10252970Motor replacement bulletin for a small number of customers with a possible motor defect. This bulletin explains the defect and remedy. All of the units in question have been repaired.
- 10252969Battery reset instructions. Providing the customer with instructions should the Anthem fail to power on after being charged. This process requires no tools and takes less than 5 minutes.
- 10251497Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.
- 10250506Standard Repair Procedure (SRP) If Vanity, Kitchen, and Dinette slide outs need to be loosened for alignment. Instructions on how to adjust slide system. Craig Welding System.
- 10237222INC (Informational Communication) Regarding Pairing and programming key fobs.
- 10236012Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
- 10225729Standard repair procedure: Shower enclosure and shower door installation instructions.
- 10219658Standard repair procedure (SRP) - Filon roof damage repair instructions.
- 10217279Generator Slide Tray extends when stopped or parked. STANDARD REPAIR INSTRUCTIONS TO DIAGNOSE AND REPAIR GENERATOR SLIDE AIR LEAK.
- 10211966Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
- 10211964Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS
- 10211963Instructions for programming and replacing dry contact module for awning.
- 10209505False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness. Instruction for diode installation for park brake ground wire.
- 10209502(INC) Informational communication on when To Sanitize The Fresh Water System.
- 10209114Ceiling lights flickering in unit. Standard repair Instructions on how to install voltage regulator jumper harness to 5" command ceiling lights.
- 10202023Rvc bridge; inverter locations
- 10195192TSB Order form.
- 10180148Informational Communication - how to program keyless entry access code & keypad button function for the Trimark keyless entry system.
- 10179193The battery merge solenoid may not connect to charge both banks of batteries, resulting in a NO START situation. An inspection is required to confirm the color of the existing solenoid. White or Grey notes the solenoid is correct and not further action is required, while finding a BLACK solenoid notes a new is required to prevent a NO START situation.
- 10179029Girard awning may retract on its own due to interference to the awning motion senor from the interior LED lights of the motorhome. Each awning (2 per motor home) requires in-line capacitor to prevent the interference. The awnings will NOT extend on their own from this interference. The Girard awning has a lock module that when ignition is turned on, all power is removed from the awning motors after 60 seconds to ensure that the awning can not deploy while the motorhome is in motion.
- 10177431Informational Communication - Precaution regarding protection of the coated Screws used in the Thetford macerator pump assembly
- 10177430Informational Communication Notice (INC) How to reset Firefly communication system for HVAC
- 10177429Informational Communication Notice (INC) Instructions how to reset a GFCI
- 10176436Steps to find and correct air noise from or around the PTL entrance doors on motorhomes.
- 10172790Information Communication: Whole house and refrigerator fresh Water Filter and cartridges - replacement information.
- 10172768Standard Repair Procedure - Electric Cargo Door Lock Actuator jams and prevents the door from opening.
- 10172629Informational Communication - How to locate the date code on the power hose and shore cord reel.
- 10172533Informational Communication - How to address: "NO VIDEO DETECTED" when noted on camera monitor screen. Camera, cable, or HDCMM port failed Hard reset on HDCMM
- 10165143Baggage doors may leaking due to incorrect O-ring installed in handle
- 10160158Instructions revised for TSB 19-018 already posted - Sealing of Blind Spot Monitor
- 10147421Heat shield in the engine compartment omitted.
- 10143622Installation of an A/C relay to correct intermittent lack of A/C control
Every Entegra Anthem model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.