2013 Fiat 500

Recalls

4 recalls name the 2013 Fiat 500. Newest first.

• Power train › Automatic transmission

  Nov 15, 2019NHTSA 19V81700051,788 vehicles

  Chrysler (FCA US LLC) is recalling certain 2012-2013 Fiat 500 vehicles equipped with 6-speed automatic transmissions. The shifter cable bushing may fail allowing the cable to detach from the transmission.

  Risk and remedy

  Risk

  If the shifter cable detaches from the transmission, the transmission may not shift into the gear selected by the driver. Additionally, despite selecting PARK with the shifter, the vehicle may roll away. These scenarios may increase the risk of a crash.

  Remedy

  Chrysler will notify owners, and dealers will replace the shifter cable adjuster, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB4.

  Full recall details →

• Power train › Manual transmission › Floor shift assembly

  Jul 3, 2019NHTSA 19E044000740 vehiclesEquipment

  DLT, LLC. is recalling certain CravenSpeed Fiat Short Shifter shafts sold for use in 2011-2019 Fiat 500 vehicles. The Shifter Shaft may have been improperly manufactured with a through hole for the set screw rather than a blind hole, which may lead to the breakage of the Shifter Shaft.

  Risk and remedy

  Risk

  If the shifter breaks while the vehicle is in motion, it can increase the risk of a crash.

  Remedy

  DLT has notified owners, and will provide a complete replacement shifter assembly with an updated shaft, free of charge. The recall began July 24, 2019. Owners may contact DLT customer service at 1-503-505-6886.

  Full recall details →

• Power train › Manual transmission

  May 16, 2016NHTSA 16V30200039,185 vehicles

  Chrysler (FCA US LLC) is recalling certain model year 2012-2016 Fiat 500 vehicles manufactured June 21, 2010, through January 12, 2016, equipped with a manual transmission. The clutch diaphragm spring may fracture and fail, causing an inability to switch gears.

  Risk and remedy

  Risk

  If the clutch diaphragm spring fails, the driver may not be able to shift gears or the vehicle may lose motive power, increasing the risk of a crash.

  Remedy

  The remedy for this recall will include the installation of a clutch pedal limiter and a clutch pedal switch. The recall began on November 10, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S34.

  Full recall details →

• Power train › Automatic transmission

  May 18, 2015NHTSA 15V2910003,851 vehicles

  Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Fiat 500 battery electric vehicles manufactured March 8, 2013, to March 7, 2015. The Electric Vehicle Control Unit (EVCU) of the affected vehicles may set a diagnostic trouble code (DTC) that may cause the transmission to unexpectedly shift to neutral.

  Risk and remedy

  Risk

  If the vehicle unexpectedly shifts to neutral, the loss of drive could increase the risk of a crash.

  Remedy

  Chrysler will notify owners, and dealers will reprogram the EVCU, free of charge. The recall began June 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R20.

  Full recall details →

Owner complaints

What owners report most

1. Power train80
2. Engine22
3. Unknown or other18
4. Electrical system17
5. Fuel/propulsion system12
6. Air bags10
7. Structure10
8. Exterior lighting9
9. Service brakes7
10. Steering7

Latest complaints

• Oct 22, 2026CA117,627 mi
  Power train
  The contact owns a 2013 Fiat 500. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was determined that the shifter cable bushing had failed. The vehicle was repaired under NHTSA Campaign Number: 19V817000 (Power Train); however, the failure recurred…

  The contact owns a 2013 Fiat 500. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was determined that the shifter cable bushing had failed. The vehicle was repaired under NHTSA Campaign Number: 19V817000 (Power Train); however, the failure recurred 25 miles later. Upon inspection, the contact became aware that the shifter cable bushing under the hood had detached again. The dealer was notified of the failure and informed the contact that the vehicle was repaired with the part provided by the manufacturer. The manufacturer was notified of the failure and initially informed the contact that a case was pending authorization for a loaner vehicle, tow truck service, and repair assistance; however, the dealer later informed the contact that the manufacturer had only agreed to cover the repair. The failure mileage was 117,627.

• Sep 29, 2026NC
  Power train

  Gear cable broke. Automatic engine could not allow gears to shift. Would like for my vehicle to be included under NHTSA TECALL 19V-817. FCA Campaign Vb4.Fiat 500c 2012-13. MOPAR Fiat case #98205553.

• Apr 30, 2026NY
  Power train
  Systemic Hydraulic Defect & Safety Recall Circumvention I am reporting a critical safety defect in the clutch hydraulic system of my 2013 Fiat 500 Abarth, which directly mirrors the failures described in NHTSA Recalls 16V-302 and 20V-124. Diagnostic measurements confirm a 1.23mm hydraulic…

  Systemic Hydraulic Defect & Safety Recall Circumvention I am reporting a critical safety defect in the clutch hydraulic system of my 2013 Fiat 500 Abarth, which directly mirrors the failures described in NHTSA Recalls 16V-302 and 20V-124. Diagnostic measurements confirm a 1.23mm hydraulic over-travel in the clutch release bearing/slave cylinder assembly. This over-travel causes the diaphragm spring to be over-extended, leading to the catastrophic failure of the pressure plate and subsequent inability to disengage the clutch. This poses an immediate safety risk of vehicle surge or inability to shift gears while in motion. Despite this objective engineering data, Stellantis (FCA US, LLC) Executive offices (specifically Mike Macdonald) have formally refused to perform the safety recall repair, citing my status as the "5th owner" as a justification for exclusion. This represents a willful circumvention of a federal safety recall, as the hydraulic over-travel is a latent design defect present since manufacture and is entirely unrelated to ownership history or vehicle maintenance. The vehicle is currently available for inspection to verify these measurements.

• Nov 4, 2025NY
  Power train

  While driving 40mph, pressed clutch and the transmission would not shift into gear. Car began to slow in traffic ans I was unable to accelerate as the clutch would not engage a gear. Mamaged to sagely get iff road. No fluid leaks found. Would shift into gear with car off. Gear selection works, not a shift cable issue.

• Aug 14, 2025NY
  Engine
  In June 2025, while driving my 2013 Fiat Abarth at highway speed, the vehicle suddenly stalled without warning. This happened on one of the hottest days of the year with another person in the car, creating a serious risk of a high-speed collision. The cause was later confirmed by a different Fiat…

  In June 2025, while driving my 2013 Fiat Abarth at highway speed, the vehicle suddenly stalled without warning. This happened on one of the hottest days of the year with another person in the car, creating a serious risk of a high-speed collision. The cause was later confirmed by a different Fiat dealership: a port in the intake/PCV system had been left completely uncapped after service at a Fiat dealership in 2024. The mechanic who worked on my car apparently believed this was only a “vent” and not part of the vacuum system — a dangerous misunderstanding that allowed unmetered air into the engine. This disrupted the air/fuel mixture and led directly to the stall. I have written proof from the dealership admitting to the “vent” claim. A competent technician should know the difference between a vent and a vacuum port. Returning a vehicle in this condition is negligence and puts lives at risk. The component is still available for inspection, and I have documentation supporting my claims.

• Mar 27, 2025CO
  Electrical system · Engine · Service brakes
  Dear NHTSA Office of Defects Investigation, I am filing this formal complaint to report the sale and interstate delivery of a dangerously defective and noncompliant vehicle sold to me by Arlington Auto Group, located at 3621 Columbia Pike, Arlington, Virginia. On [XXX], I purchased a 2013 Fiat…

  Dear NHTSA Office of Defects Investigation, I am filing this formal complaint to report the sale and interstate delivery of a dangerously defective and noncompliant vehicle sold to me by Arlington Auto Group, located at 3621 Columbia Pike, Arlington, Virginia. On [XXX], I purchased a 2013 Fiat 500 (VIN: [XXX] ). The vehicle was delivered to my home in Englewood, Colorado on [XXX]. Within 24 hours of taking possession of the car—and having driven fewer than 100 miles—I had the vehicle inspected by a certified mechanic at The Auto Repair Place in Boulder, Colorado. Their findings revealed multiple severe safety hazards, including: Rear brake pads completely worn to metal-on-metal contact Two bolts missing from the rear passenger wheel A destroyed and leaking turbocharger, which increases the risk of engine failure Inoperable tire pressure monitoring system (TPMS) No Virginia safety inspection documentation provided Additionally, the car had been illegally tampered with to bypass emissions systems, including removal of the catalytic converter and installation of sensor bypass wiring, which also violates federal law and emissions standards. This vehicle was represented as safe and legally operable at the time of sale. However, these issues clearly indicate the vehicle poses a substantial risk to public safety and should not have been sold or shipped across state lines. Request for Investigation I respectfully request that NHTSA investigate this matter for violations of federal motor vehicle safety standards (FMVSS) and to determine whether this dealership has a pattern or practice of selling unsafe or defective vehicles. I am prepared to provide: Full mechanic inspection report Purchase contract and shipping records Photos of the damage and mechanical issues Communications with the dealership and lender Thank you for your time and attention to this serious safety matter. Sincerely, [XXX] [XXX] (303) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jan 7, 2025OH
  Power train
  2013 FIAT 500 - Manual Transmission. The clutch cover diaphragm spring on the vehicle has fatigue and/or fracture. A failed clutch cover diaphragm spring has resulted in the inability to disengage the clutch, or shift gears. There is an inability to disengage the clutch, shift gears. It is…

  2013 FIAT 500 - Manual Transmission. The clutch cover diaphragm spring on the vehicle has fatigue and/or fracture. A failed clutch cover diaphragm spring has resulted in the inability to disengage the clutch, or shift gears. There is an inability to disengage the clutch, shift gears. It is potentially available for inspection if needed. This occurred while driving at low speed (thank goodness). The car became stuck in place when the failure occurred (obviously a safety concern). The issue has been confirmed by a professional. The component has been inspected by service technician. There were no warnings (lamps, messages, etc.). I believe this failure is described in Recall S34 (NHTSA), and this vehicle should be included in that recall. FIAT disagrees and has denied responsibility. Can you help?

• Nov 25, 2024FL195,000 mi
  Power train
  The contact owns a 2013 Fiat 500. The contact received notification of NHTSA Campaign Number: 16V302000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time…

  The contact owns a 2013 Fiat 500. The contact received notification of NHTSA Campaign Number: 16V302000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 30 MPH, the clutch pedal was depressed; however, the pedal was sticking and failed to respond as designed. The contact was almost involved in a crash due to the failure. The contact stated that the vehicle then started operating as needed after the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 195,000. VIN tool showed no open recall.

• Nov 21, 2024PA90,000 mi
  Power train
  The contact owns a 2013 Fiat 500. The contact stated that while driving at an undisclosed speed, the clutch was depressed; however, the vehicle failed to stop as intended. The contact stated that there was a jingling sound coming from the engine compartment. In addition, the contact stated that…

  The contact owns a 2013 Fiat 500. The contact stated that while driving at an undisclosed speed, the clutch was depressed; however, the vehicle failed to stop as intended. The contact stated that there was a jingling sound coming from the engine compartment. In addition, the contact stated that while the clutch was depressed, the vehicle jerked and then rolled forward. The contact stated that several unknown warning lights were illuminated. The contact stated that the hard braking warning light was illuminated. The vehicle was taken to the dealer and the dealer was made aware of the failure. The contact was informed that parts were not available to repair the vehicle. The contact was fearful of driving the vehicle due to the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 16V302000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 90,000. Parts distribution disconnect.

• Oct 23, 2024NY128,300 mi
  Power train
  The contact owns a 2013 Fiat 500. The contact stated that while reversing, the vehicle failed to shift into park after stopping. While shifting into gear, the vehicle failed to move after the gear selector was placed in the desired gear. There were no warning lights illuminated. The contact stated…

  The contact owns a 2013 Fiat 500. The contact stated that while reversing, the vehicle failed to shift into park after stopping. While shifting into gear, the vehicle failed to move after the gear selector was placed in the desired gear. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V817000 (Power Train). The contact called a towing company. The tow truck driver was able to re-attach the gear shifter cable, but the failure recurred. While reversing slowly to parallel park, the gear shifter cable detached again. The contact reattached the shifter cable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 128,300.

• Jul 10, 2024PA65,000 mi
  Visibility › Sun/moon roof assembly
  The contact's daughter owns a 2013 Fiat 500. The contact stated while the vehicle was parked, the convertible sunroof retractor failed to function as intended. The contact stated that the convertible sunroof failed to close as needed. The vehicle was taken to an independent mechanic where it was…

  The contact's daughter owns a 2013 Fiat 500. The contact stated while the vehicle was parked, the convertible sunroof retractor failed to function as intended. The contact stated that the convertible sunroof failed to close as needed. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the convertible sunroof mechanical system had failed and needed to be replaced. The contact was informed that the convertible sunroof mechanical system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

• Apr 29, 2024CA
  Power train

  Manual Transaxle Clutch Pedal

• Mar 20, 2024CA103,000 mi
  Power train
  The contact owns a 2013 Fiat 500. The contact received notification of NHTSA Campaign Number: 16V302000(Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the…

  The contact owns a 2013 Fiat 500. The contact received notification of NHTSA Campaign Number: 16V302000(Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure causing the clutch to fail. The failure mileage was 103,000. Parts distribution disconnect.

• Jan 30, 2024OH72,000 mi
  Power train
  The contact owns a 2013 Fiat 500. The contact stated that upon shifting the vehicle into drive, the RPMs increased, but the vehicle failed to move, and had lost motive power. The contact shifted the vehicle to manual mode, and manually shifted the transmission into first gear and drove the vehicle.…

  The contact owns a 2013 Fiat 500. The contact stated that upon shifting the vehicle into drive, the RPMs increased, but the vehicle failed to move, and had lost motive power. The contact shifted the vehicle to manual mode, and manually shifted the transmission into first gear and drove the vehicle. However, the vehicle would not shift into higher than third gear while in manual mode. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V817000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 72,000.

• Dec 1, 2023OH3,800 mi
  Power train
  The contact owns a 2013 Fiat 500. The contact received notification of NHTSA Campaign Number: 16V302000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds and depressing the accelerator pedal, the RPM failed to exceed…

  The contact owns a 2013 Fiat 500. The contact received notification of NHTSA Campaign Number: 16V302000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds and depressing the accelerator pedal, the RPM failed to exceed 2,500 RPM. The contact stated that upon applying added pressure to the accelerator pedal, the RPMs increased, but the vehicle failed to accelerate as needed. The contact who is an independent mechanic, determined that the failure was related to the recall. The contact stated that he stopped driving the vehicle due to safety issues. The local dealer was contacted and informed the contact that the part was not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact only one part per week was being shipped to dealers. The failure mileage was approximately 3,800. Parts distribution disconnect.

• Nov 16, 2023TX
  Power train · Steering · Vehicle speed control
  The car is difficult to accelerate and makes a loud hum over 50. It wont shift into reverse. It is confirmed that it is a transmission issue and the whole thing has to be replaced. I found on a mechanic's site that there is an open recall S34 however my VIN is not included despite the fact that my…

  The car is difficult to accelerate and makes a loud hum over 50. It wont shift into reverse. It is confirmed that it is a transmission issue and the whole thing has to be replaced. I found on a mechanic's site that there is an open recall S34 however my VIN is not included despite the fact that my car has the same issue as the recall. The clutch diaphragm spring fails, the driver may not be able to shift gears or the vehicle may lose motive power, increasing the risk of a crash.

• Oct 26, 2023FL
  Unknown or other
  On Sept. 5, 2023 I took our Fiat 500 2013 model c in for air condition repair to Winter Haven Fiat service Dept. After I brought it home on Sept. 8th it started making strange noise, so i took it to local auto repair. They advised me that it was a clutch problem. I called Fiat service and they said…

  On Sept. 5, 2023 I took our Fiat 500 2013 model c in for air condition repair to Winter Haven Fiat service Dept. After I brought it home on Sept. 8th it started making strange noise, so i took it to local auto repair. They advised me that it was a clutch problem. I called Fiat service and they said they had good news and bad news. The clutch problem was under recall but they have been unable to get parts. they gave me the number for Fiat customer service and I called. At first I was told parts were available and to take car in for fix. Service dept. again said they couldn't get parts and not to drive car and not to bring it to them until they got parts. I was told to expect parts Oct 1st. then Oct. 13th , Then Oct. 23. Service dept also got these dates of delivery, but parts never came. then when i questioned parts not coming, i was told by case worker that service dept had cancelled my part order. The service dept denies this and since they are vin specific they couldn,t reorder. My caseworker has been unable to answer any questions as to if parts made, being made or if they even will. When i expect answers I am given a new case manager. I have an undriveable car that I need. I was told not to drive it by Fiat service manager as it could totally fail on highway and cause an accident and driving it can cause further damage to clutch.

• Oct 13, 2023CA5 mi
  Power train › Manual transmission › Column shift assembly
  The contact owns a 2013 Fiat 500 Abarth equipped with a Madness Autoworks Fiat 500 Short Shifter Kit/Adjustable/Madness. The contact stated that while driving approximately 5 MPH and attempting to shift the gear shifter, the vehicle was not responding. The shifter began to move in a circular motion…

  The contact owns a 2013 Fiat 500 Abarth equipped with a Madness Autoworks Fiat 500 Short Shifter Kit/Adjustable/Madness. The contact stated that while driving approximately 5 MPH and attempting to shift the gear shifter, the vehicle was not responding. The shifter began to move in a circular motion making it impossible to drive the vehicle. The contact pushed the vehicle to the side and noticed that the shifter had fractured in half. The contact was able to obtain a different part and replaced the part at the location of the failure. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer had been made aware of the failure and informed the contact that a recall had been issued on the part. The contact was offered the new replacement part. The failure mileage was unknown.

• Jun 17, 2023TX
  Engine

  Real main seal leak Valve cover leak Vacuum pump leak Leaks went on to the starter and caused the starter to fail

• Jun 15, 2023FL
  Engine
  While driving down the highway, I noticed my engine began to shake violently and began to make a strong knocking noise. The check engine light then illuminated and started blinking, indicating a serious problem. I immediately attempted to pull over because the car was no longer safe to drive. I…

  While driving down the highway, I noticed my engine began to shake violently and began to make a strong knocking noise. The check engine light then illuminated and started blinking, indicating a serious problem. I immediately attempted to pull over because the car was no longer safe to drive. I waited a few hours on the side of the road and had the car towed to a mechanic shop. They told me that there was an engine misfire on cylinder 3. They then pointed me toward the dealership. At the dealership, they found that three cylinders had exhaust valves that were burnt out, and needed to be replaced. What component or system failed or malfunctioned, and is it available for inspection upon request? - The exhaust valves of cylinders 1, 2, and 3. I have photos of what the valves looked like, but may not be able to retrieve the defective valves. I can retrieve an invoice as soon as I receive it. How was your safety or the safety of others put at risk? - Immediately once the issue started, it was no longer safe to continue driving on the highway. If I had continued to drive, it could have started a fire, or the engine could have stopped working, meaning that I would be stranded in the middle of the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes. The dealership has determined the exhaust valves were at fault. The same dealership also had another vehicle with the same issue in the shop at the same time mine was in the shop. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes, the dealership has inspected the part. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - There were no prior warning signs to this issue besides a slightly higher idle than usual. Immediately when the issue happened, the check engine light illuminated and started blinking.

• Feb 20, 2023OH
  Unknown or other

  The clutch pedal sticks to the floor and won't let me shift gears. There is a recall already but for some reason my car is not included the no.16v302000 please help if possible to get my car added to this recall thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• Jan 20, 2023OH
  Power train
  The contact owns a 2013 Fiat 500. The contact received notification of NHTSA Campaign Number: 16V302000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable…

  The contact owns a 2013 Fiat 500. The contact received notification of NHTSA Campaign Number: 16V302000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that they would like to withdraw this complaint because the part it due to arrive soon.

• Dec 20, 2022NC
  Unknown or other
  I stepped out of my car and shut my door by accident with my keys still in the car and all the doors locked on my car and locked me out. This is not a normal thing. My keys, my phone, and my purse were all in the car I am very thankful a child was not in there locked in. It was very cold out and…

  I stepped out of my car and shut my door by accident with my keys still in the car and all the doors locked on my car and locked me out. This is not a normal thing. My keys, my phone, and my purse were all in the car I am very thankful a child was not in there locked in. It was very cold out and raining. I had to use Walgreens office phone and they were not supposed to allow that but did thankfully. The police came and got me in my car. Ever since my car locked me out my door handles do not work. I have to leave my passenger window down at all times to get in my car. It rains in my car and on my passenger seat. I use the passenger window so I am not sitting in a wet seat so I just crawl through the passenger side after I stick my hand in the hole where the window should be to open my door and actually get in my usually wet car. I was sitting in Walgreens parking lot car was off and keys in seat. Please let me know if you need a police report. I have to locate the officer and get him to send me the report then upload it. He got me back in my car

• Dec 6, 2022NC
  Fuel/propulsion system
  In 2019 my 2013 500e wouldn't start/take a charge. I towed it to the dealer and after more than a month and $2250 they replaced the PIM module and HV battery pack. Fast forward to 2022 and I received the SERVICE ELECTRIC VEHICLE SYSTEM error. I drove the car to the dealer. They are claiming the…

  In 2019 my 2013 500e wouldn't start/take a charge. I towed it to the dealer and after more than a month and $2250 they replaced the PIM module and HV battery pack. Fast forward to 2022 and I received the SERVICE ELECTRIC VEHICLE SYSTEM error. I drove the car to the dealer. They are claiming the failure is the HV battery cooling system is leaking coolant in to the battery itself and the only repair is full replacement. They are also claiming the battery is not under any warranty at this time. Any thoughts or advice on next steps would be appreciated. I cannot believe the HV battery would need to be replaced twice in 3 years.

• Jul 7, 2022MN
  Power train

  shift cables & bushings failed causing inability to shift gears.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Electrical overstress

  EA19001Opened Apr 19, 2019Closed Sep 19, 2024Recall 20V024
  The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air…

  The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11005320"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
• 10248517LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10247995Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10239957Water Quality When Mixed With Engine Coolant
• 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10234468Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10229810Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10228988Lithium Ion Batteries BeginningApril 1, 2022, a $5,000 penaltywill be assessed to dealers who return any visually damaged battery to the supplier. Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
• 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
• 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 102248991.4L FIRE Service Engine (Normally Aspirated) This engine in this kit will contain one of 8 different production full dress engines, but labeled as component engine 68275870AA or 71AA. The received engine will be configured for use with an automatic transmission, (includes auto transmission adapter plate / flexplate) or manual transmission. (includes flywheel / clutch asm) The received engine will be configured with or without a block heater. If required, dealer to purchase/install the block heater. The included instruction sheet K6855863AB in engine kit 68275870AA is to be followed for all applications that it applies. Please see the sheet for details. In addition to the items detailed in instruction sheet K6855863AB, please read the following below to determine the rework required to install this engine into a 2012- 2018 Fiat 500 (FF) with 1.4L EAB normally aspirated engine: 1) determine which condition exists for the received service engine a) vehicle has a manual transmission, received manual transmission engine. b) vehicle has a manual transmission, received automatic transmission engine. c) vehicle has an automatic transmission, received automatic transmission engine. d) vehicle has an automatic transmission, received manual transmission engine. 2) follow below steps based on condition (a) through (d) above. Condition a) No further rework required, other than ordering/installing a block heater if required. Condition b) Remove flexplate / auto trans adapter plate / auto trans engine mounting bracket / auto trans engine oil dipstick from new service engine. Transfer flywheel / clutch / manual trans engine mounting bracket / manual trans engine oil dipstick from old engine. Order/install block heater if required. Condition c) Identify the automatic transmission adapter plate on the original engine. Looking at the rear of the vehicle engine with adapter plate mounted:
• 10223987Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10223855Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
• 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
• 10221594Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10221555Wheel Clicking Sound When Moving Slow This bulletin involves replacing the inserts attached to the wheel The customer may describe a clicking sound from the wheel?s plastic trim inserts when moving slowly or when stopped. The issue is heard on sunny days when the sun heats up the wheels and plastic inserts.
• 10221150Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
• 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
• 10221036Front Suspension Clunk Noise While Making Left And Right Turns This bulletin involves replacing the front strut jounce bumpers. Clunk noise coming from the front suspension. Noise may be more noticeable during cold temperatures below 40F (4C). Noise may be eliminated with warmer temperatures.
• 10220427Front And/Or Rear Emblems Bubbling And/Or Fading This bulletin involves replacing the rear FIAT emblem and inspecting and if necessary replacing the front FIAT emblem. Front And/Or Rear Emblems Bubbling And/Or Fading
• 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
• 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10219830Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
• 10219779The Powertrain Control Module (PCM) software on about 81,000 of the above vehicles may have backup lamp illumination timing that does not meet customer expectations.
• 10218783Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10218314Flash: 1.4L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: P1128-00 - Closed Loop Fueling Not Achieved - Bank 1 Upstream. P1524-00 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled (Sales Code EAF only). P1607-00 - PCM Internal Shutdown Timer Rationality (Sales Code EAB only). P2610-00 - PCM Internal Engine Off Timer Performance (Sales Code EAB only). P1239-00 - Engine Oil Temperature Too Low (Sales Code EAB only). P0298-00 - Engine Oil Temperature Too High (Sales Code EAB only). P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. P0456-00 - Evap System Small Leak. Some customers may also experience the following conditions: Intermittent fast crank condition. Cranks as if no compression. Intermittent crank - no start condition. In addition, the following software enhancement is available: ** Scan tool enhancements to communicate with wiTECH to read DTCs descriptions for 2013 MY vehicles equipped with manual transmissions (Sales Code DDF) and Euro 4 Emission W/OBD (Sales Code NB4).** Improved reverse lamp activation time.
• 10218303RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
• 10218219Convergence Telematics Module (CTM) Software Enhancements This bulletin involves inspecting and if required, replacement of the (CTM). The customer may notice that the displays on the TomTom screen may be missing some Battery Electric Vehicle (BEV) features. Charging schedule screen, power flow screen and charging station icon may be missing.

Every Fiat 500 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.