Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Freightliner 108SD, 114SD, 122SD, Columbia, Coronado, Business Class M2, and 2020 Freightliner Cascadia vehicles. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.
Risk and remedy
Risk
Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
Remedy
DTNA will inspect the drag link taper joint and repair it, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL967. This recall expands recall number 21V-689.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Freightliner Coronado vehicles equipped with a foldable upper bunk. The mounting pivot bolts for the upper bunk may not have been tightened properly and may loosen.
Risk and remedy
Risk
A loose mounting pivot bolt may cause the upper bunk to fall, increasing the risk of injury.
Remedy
Dealers will tighten the mounting pivot bolt, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL964.
Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Western Star 4700 and 4900 and Freightliner Coronado, 108SD and 114SD vehicles. The vehicle certification label contains incorrect information, stating a Gross Axle Weight Rating (GAWR) that exceeds the tire capacity rating. As such, these vehicles fail to comply with the requirements…
Risk and remedy
Risk
Incorrect weight rating information on the certification labels could result in potential overloading of the axles, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will install accurate GAWR labels, free of charge. The recall began November 25, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-864.
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Freightliner 108SD and 2020-2021 Freightliner Coronado, 114SD, and Western Star 4700 and 4900 vehicles. The Gross Axle Weight Rating (GAWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the…
Risk and remedy
Risk
An overloaded vehicle can increase the risk of a crash.
Remedy
DTNA will notify owners, and dealers will update the GAWR labels, free of charge. The recall began May 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL847.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11001976Customer letter regarding variable speed water pump.
10233951Important Campaign Information letter communicating that SF660 Field Service Campaign is Replaced by FL967.
10230910Revised Field Service Campaign for Drag Link Tapered Joint
10228679Field Service Campaign for Drag Link Tapered Joint
10208389Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
10202733ConMet Front Hub to Rotor Fasteners. On certain vehicles, the front rotor nuts may not be torqued to manufacturer specification. Loose components could cause damage to the ABS tone rings, the ABS sensors, and the anchor plate mounting fasteners.
10198285Customer Advisory Letter for 4-Hook Chain Hanger Replacement.
10195659SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
10195575Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
10192961New H02 and H03 A/C lines.
10192960DEF Tank Coolant Valve O-Ring Kit
10191152Updated Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7. This bulletin replaces the version dated 11/11/2019. Figure 3 has been updated with a new hardware part number. A procedure was added to the data download process.
10184785Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
10181759Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
10181049Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
10180382Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
10179887ConMet Disc Brake Communication for vehicles with flat rotor disc brakes with aluminum hubs may have rotor mounting studs fracture due to hydrogen embrittlement. A hold has been placed on vehicles at plants and facilities to inspect before releasing for delivery.
10179886ConMet Hub Communication on rotor mounting studs installed on steer and drive hubs on vehicles with flat rotors may fracture due to hydrogen embrittlement. Inspection of vehicles may delay delivery of vehicles.
10179885ConMet Work Instructions for Inspection of ConMet Disc Brake Rotor to Hub Fastener. Please see the attached instructions on inspecting the ConMet disc brake rotor to hub fastener. Rotor mounting studs installed on steer and drive hubs on vehicles with flat rotors may fracture due to hydrogen embrittlement.
10179884Customer Advisory Letter for Inspection of ConMet Disc Brake Rotor to Hub Fastener. Our records indicate that you are the owner of certain vehicles and therefore DTNA is sharing the following documentation with you. Please see the attached instructions on inspecting the ConMet disc brake rotor to hub fastener.
10177648Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
10177608Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.
10177604Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8 - 18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.
10173645Customer Advisory Letter for GWR Label Correction. Freightliner 108SD/114SD, Coronado, New Cascadia, and Business Class M2 vehicles and Western Star 4700 and 4900 vehicles equipped with a certain tire rating have the wrong Component GWR label. DTNA is requesting the current Component GWR label be replaced with the correct label.
10172974Freightliner Service Bulletin for Front Axle Spacer Replacement. This service bulletin replaces the version dated 05/01/2016. This bulletin is updated to include the parts list. Some vehicles may exhibit a lean (right or left) due to weight difference on the front suspension. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers. To correct this condition, replace the existing front axle spacer on the low side of the vehicle with a thicker one.
10172574Freightliner Service Bulletin for vibration troubleshooting - finding the cause. This version replaces the version dated 5/1/14 and adds New Cascadia.
Every Freightliner Coronado model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.