2000 GMC Suburban
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › GMC › Suburban › 2000
These records cover every 2000 GMC Suburban. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2000 GMC Suburban. Newest first.
Certain pickup truck, van, and MINI van conversions equipped with southern comfort built running boards that contain certain courtesy lights manufactured by american technology components, inc. these units contain a courtesy light or lights that might overheat when the wire harness IS exposed to excessive moisture and road salt.
Risk and remedy
Risk
This overheating condition can cause the running board to melt or cause a fire.
Remedy
Dealers will replace the wiring harness on these running boards. owner notification began march 7, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact southern comfort at 1-800-745-6096.
Vehicle description: light duty pickup trucks and sport utility vehicles equipped with vacuum power, 4-wheel disc brakes. these vehicles fail to comply with the requirements of fmvss no. 105, "hydraulic brake systems." these vehicles were built with a kinked brake booster vacuum supply hose.
Risk and remedy
Risk
These vehicles do not comply with requirements of fmvss no. 105.
Remedy
Dealers will re-route the brake booster vacuum supply hose.
Owner complaints
15 complaints1 involved a crash
What owners report most
Latest complaints
- Engine and engine cooling › Engine
2000 suburban's malfunctioning computer warning lights were replaced per recall. The check engine light illuminated and the vehicle was taken to the dealer. consumer was told that he computer need to be replaced. *ts ***nar*** the dealer informed the consumer that the necessary parts to perform…
2000 suburban's malfunctioning computer warning lights were replaced per recall. The check engine light illuminated and the vehicle was taken to the dealer. consumer was told that he computer need to be replaced. *ts ***nar*** the dealer informed the consumer that the necessary parts to perform the recall would not be available until november 2005. in november 2005 the vehicle was taken to the dealer and they claimed that they fixed the vehicle.. after recall repairs the service engine light illuminated. The vehicle was taken back to the dealer in early february 2006 and the technician indicated that the computer had to be replaced. the consumer agreed to the repair but after the vehicle was picked up from being repaired the engine light illuminated again. *nm
- Engine and engine cooling › Engine · Fuel system, gasoline › Delivery › Fuel pump · Power train · Tires
At 52073 miles consumers suburban stalled while driving. ***No answer required*** *ts the fuel pump failed three times. the transmission was replaced, the tires had worn out and was separating, the engine light had come on due to the air injector and the rear parking brakes had worn out. *sc
- Power train › Automatic transmission
Replaced transmission just over the 40,000 mile mark and now having more problems with car as car dies or stall when traveling between 1-10 mph
- Fuel system, gasoline › Delivery › Fuel pump
While driving on state road 100 about 65-70 mph. the vehicle completely shut down. there was no warning. the vehicle was taken in for a check up, and was told that it was the fuel pump. the consumer had the fuel pump replaced. the consumer was concerned because their four children would occupy the vehicle as well. *Ak
- Visibility › Glass, side/rear
Consumer states rear window IS tinted, can not see through it when backing up at night. Ts
- Structure › Body › Door › Hinge and attachments
Two doors hit together and dented side door. door opens too far.*ak the door opening too far could result in hinge fatigue and failure. vehicle was taken to seven different service shops where consumer was informed that it was a design problem. consumer has tried numerous times since the purchase of vehicle to have the problem corrected. *jg
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip
When brakes are applied vehicle pulls dramatically to the left into oncoming traffic. vehicle has been checked by dealer 14 times. vehicle will pull to the left or right after dealer serviced vehicle. *ak
- Suspension › Front
We purchased this suburban new. out of the dealer's lot the vehicle pulled right, and vibrated at a magnitude that interfered with normal steering at speeds between 55 and 70 mph. I have taken this vehicle back to the dealer five times, counting tomorrow. the first time I returned the car a…
We purchased this suburban new. out of the dealer's lot the vehicle pulled right, and vibrated at a magnitude that interfered with normal steering at speeds between 55 and 70 mph. I have taken this vehicle back to the dealer five times, counting tomorrow. the first time I returned the car a representitive of mac haik told me "the pull (to the right) IS a safety feature". I am in contact with other owners of 2000 suburbans who have worse problems involving the front end of the vehicle. some have been forced to change tires due to wear within 10,000 miles. tomorrpow I will, again, take this vehicle to mac haik chevrolet for repairs. I have also contacted thomas gottschalic, evp and general counsel ,general motors, with details on this problem. thanks for your help, byron dunn*ak
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip
When depressing brake pedal vehicle would go into extended stopping distance. Dealer has been contacted, and repaired vehicle 6 times. but, problem returned. Please provide further information.*ak
- Suspension › Front
While driving at any rate of speed vehicle pulls to right, cause unknown. please give any further details.*ak
- Tires › Tread/belt
PE00 020; consumer was traveling about 60mph on highway and heard a poppying noise. she lost control of vehicle, and she veered from lane to lane. a front left finder hit meridan strip, and she sprung around the rear end. front left tire blow out (big hole). tire was firestone, wilderness #at, p265/70r16, dot v672wl12500. *ak
- Air bags › Frontal · Service brakes, hydraulic › Antilock/traction control/electronic limited slip
Consumer was in heavy traffic, and he said that traffic in front of him came to a stand still. he was within two car lengths behind another vehicle. consumer applied brakes and hit vehicle in front of him. upon impact, airbags didn't go off. also had problem stopping with ABS braking system. *ak
- Visibility › Power window devices and controls
It IS imposible to roll down glass window when the motor of power window IS not working. Had been at repair shop about four times, and motor had been replaced about eight times on the different windows.*ak
- Tires
I had these 16 inch wilderness tires on my last suburban. a year ago I was on my way home from a trip when we had to change the tire. it was riding rough and uneven. after taking off the tire, I could see that it was coming apart. we were fortunate it didn't blow out. now I have this same…
I had these 16 inch wilderness tires on my last suburban. a year ago I was on my way home from a trip when we had to change the tire. it was riding rough and uneven. after taking off the tire, I could see that it was coming apart. we were fortunate it didn't blow out. now I have this same tire on my new vehicle. I wanted them replaced but the dealership says there IS nothing wrong with them. I know for a fact that I had 16 inch wilderness tires on my last suburban and that one came apart. I do not have confidence in these tires and think the matter should be more closely investigated.( dot number: tire size: 16 inch )
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip
Consumer was traveling about 25mph, going down a hill, applied brakes and pedal moved. but, there was no reaction to the brakes. if brakes are not brought up and reapplied there IS no braking. *Ak *ML
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Parking brake failure
Odi's review of complaint data received since the close of ea04-011 revealed no indication that the investigation should be re-opened.more details can be found in the federal register notice enclosed in the dp05-009 public file.odi reserves the right to reopen the investigation in the future should conditions warrant.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242298This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10240793This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
- 10236164This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10235713This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232811This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10230697This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
- 10228888This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
- 10227056This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10225615This service bulletin provides information on Module Harvesting.
- 10224309This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
- 10224273This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
- 10222839This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
- 10222796This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10220319This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
- 10219266This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
Every GMC Suburban model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.